JES Foundation Repair

Do not work with JES. They contracted with us for a job they were completely incapable of completing. We paid our deposit in Dec, work was supposed to begin in Feb. For months, crews would show up, complain about how narrow the space was, say they didn't have the proper equipment to do the job, then leave the site. We worked with them while they replanned how to complete the project because they claimed the person who bid the job screwed up. Further complicating matters, they were digging too close to the sewer pipe and constantly damaging it. We had to constantly hire plumbers to repair the pipe and remediation companies to deal with the sewage. We finally fired them after they let a leak go for a month where they not only didn't tell us about it, but denied that there was a leak when we asked whether that was the problem. Everyone at every level blamed somebody else, and it took threats of lawsuits to get the contract canceled and our deposit returned. The fecal matter ran deep.

JES Foundation Repair did a tremendously wonderful job in waterproofing our basement and installing basement gutters. Nick, James, Jaiden, Jaquan, and Tomarra were very conscientious and considerate. Very skilled and understanding. A+plus plus!!!

My husband and I were very happy with the professional service we received from Eric Oliver. He came out to assess the cracks in our foundation. He was extremely knowledgeable not only about our foundation but on how we can keep the moisture out of our crawlspace. We would highly recommend him to anyone who needs their foundation and crawl space inspected.

Joyce and Chris did my concrete raising. It was quick and not as loud as I thought it would be. They were both very nice and friendly and I was glad to have them do the job.

Anderson Pusey came out to do an assessment and was very professional! He explained everything great! He has great communication skills. He was able to recommend additional services that I required and did a great job. He also provided ideas about other projects I have going on. Highly recommend a by name request for his service!! Thank you!

Blaine Harvey from JES came to provide us with an assessment and proposal of our to fix our basement problems. Blaine was very knowledgeable and thorough in his explanation of the JES solutions and brainstorming how to meet our repair and basement needs.

JES just finished our crawl space, I can't say enough about the quality of service from start to finish. I want to thank Cory our salesman and the installation crew, Frank "PJ", Pallas, Nick, and Riddel. My expectations were far surpassed, JES is a company you can trust.

I contacted JES because I thought my dishwasher was leaking into the crawl space. Two guys came out, inspected and took pictures. They told me that there was not a leak but that there was standing water, insulation damage and mold. Homeowners nightmare. He claimed doing this would be 'Energy saving'. But had to do today to save $###. High pressure salesman lead me to believe his pitch. I wound up refinancing my home to pay for this as he convinced me I needed it. Which I then convinced my family it was the right thing to do. As polite as they were, they were not professional in work. When they came out to take the insulation out, I had someone take a pic of the area below the dishwasher. Indeed I had a leak. They disconnected my internet, denied it. Let my Golden retriever out of the fenced in backyard. she was picked up at a nearby school 20 min later by a neighbo. Had to get a tow truck to get it out of the driveway because they had scraped and put a hole in the freshly resurfaced street. Before it was all done they disconnected the internet again, requiring a tech to come out, created a leak in the main pipe that brings water into the house. I was never reimbursed for the plumber bill as I was told by the production Mgr. I would. Was given the same promise in March by another 'boss', after a BBB review. Still waiting They also collected final payment from the financial company before finalizing the job. The 'Energy savings ' is a complete falsity. My energy bill the first month increased by $100. The dehumidifier comes on once an hour to check humility levels then again to 'stir up ' the air in the crawlspace. This seems like overkill for an area that is supposed to be airtight. I've been a homeowner for 25 years and this is the first time that I've felt completely scammed by a company. I'm on disability and will not be able to pay the increased electric bills going into the spring/summer as air conditioning will be used more. That dehumidifier will likely be running much more. Just apologizes and inaction Update 4/29/22 According to Billing office for JES a refund was issued today, to the finance company that I paid off in December!? The damages that were performed by JES, were corrected by the plumbing company and paid for by myself directly. The finance company had/has ZERO involvement. I'm certain that a civil court will also agree. Biggest mistake ever calling JES

Frank, Antoine and and Rodshell were awesome. They worked hard and were very respectful. Absolutely would share my experience with JES with my friends and thank you for taking care of my home.

I couldn’t be more pleased with their work! JES workers: Johnathan Dominique Ricardo were the best. They worked so hard and were very professional. They were pleasant to talk with and patiently answered all of my questions. They were very clear about what they were doing and why they were doing it. They put a drainage system in my basement and sealed the walls. I wish everyone I had to do work for me had their work ethics. It was a pleasure to watch them work and to see how they all worked together so easily! I am actually going to miss seeing them. They were here 4 days and I really got attached to them. You just don’t see workers like them anymore. I would highly recommend them!!! They were a blessing to me!

Communication was good regarding the initial visit to evaluate the scope of the work. After that is was poor. Work not performed as originally bid. The pargetry was performed in the wrong color and required a second application. If feel based on the work done - it was overpriced.

They were prompt & pleasant & did good work.

Great they were on time and friendly

Started out rough but ended very well.

Arrived within the scheduled time frame. Very polite, explained what was found and their recommendations in an easily understood manner.

Good. Just getting out of Hosp this best I can do

House was thoroughly inspected and detailed recommendations suggested. We appreciated the inspector's candor and helpfulness in arranging the job agreement. Office follow-up was just as promised and final work completed on schedule. Every effort was made to clean up the work area upon completion of the job. Overall we consider it a very positive experience.

JES provided expert, quality work, supportive customer service, a caring and capable team from start to finish, and, above all, operates with integrity!

Great professional and clean up was great no mess

Repairs were done well. Crew was professional and friendly. Some communication about needing to push back the start date of the project could have been done better, but once the work started everything was great.

Excellent service even though scale of lifting was much smaller and required expertise and precision! Challenges were discussed in advance and very professional. I have some yellow marks on my driveway from the lifting foam but I assume that will go away in time (thus the 4 stars). On the sales and project estimate at the front end, the staff was forthright and helped us realize what's the right scope for our preservation project. A competing company was going to charge more than 4 times the amount for otherwise unnecessary work. Thanks JES!

Jeff was extremely professional and courteous. Would definitely use in the future.

They upfront that complete leveling was not possible due to fragility of porch columns. Slab was noticeably raised and stabilized.

Tey were polite, informed me along the way of progress. Great team

Everything went exactly as explained and on budget. The communication was excellent and the work was completed ahead of schedule.