Relax HVAC, Inc.

Heating and Air Conditioning, Heating Oil, Basement Remodeling,

About us

Relax HVAC, Inc. is a fully insured and licensed heating and air conditioning firm in Ashburn, Virginia, composed of Master Technicians led by Kamal. He and his team provide round-the-clock emergency services for residential and commercial customers, including those in the Iranian, Arabic, and Palestinian communities. With more than 25 years of experience in providing air conditioning services, Kamal takes pride in making customers feel good about his company. He does this by giving them quality and honest services at great prices. His services are approved and recommended by the Loudoun County Fire Department.

Business highlights

16 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating & AC Maintenance, Repair and Replacement; Rooftop Units; Wine Coolers; Hood Installation; Air Handlers; Humidifiers; Water Pumps; Water Heaters; Air Cleaners -Commercial Kitchen Equipment (Refrigerators, Ice Makers, Ovens, Walk In Coolers, Fryers, Boilers)

Services we don't offer

Duct work. Duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.027 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 27 reviews

Navid P.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
My AC failed and I had limited time to find a good solution, I made a phone call to Relax HVAC based on the online reviews and it was a great decision. Nasser came to check the situation, he gave a very detailed and comprehensive overview of the situation and provided with the options I had. I decided to replace the unit, Nasser went above and beyond to find a unit delivery service but there was nothing available over the weekend so this gentleman went for unit pick up himself and finished the installation within a day from my initial call. Moreover, the provided price was very reasonable.I can't be more happy with the outcome and highly recommend Relax HVAC
Description of Work: AC Unit Setup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Nancy P.
12/2022
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Very prompt service, extremely easy to understand what he did and why, and so knowledgeable about many things! I will Relax Hvac again!
Description of Work: New blower motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,090

Response from Relax HVAC, Inc.
Thank you so much for your business.

Tenley T.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great service!
Description of Work: AIr conditioner repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Richard F.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Although the AC unit was working, it was leaking water. I had another company come in and tell me that the main drain pan was cracked and that it would cost $2880 to repair or I could buy a new unit costing over $8500 dollars. I called Relax Air for a second opinion. Kamal and his crew came out the next day and confirmed that the drain pan was cracked and leaking. His repair cost? $400. I also had him do two other HVAC related jobs while he was there (replacing AC disconnect box and installing a water float switch]. They had everything done in and hour and a half. Total cost: $675. Kamal is fast, efficient and most of all honest. I would recommend him to anyone.
Description of Work: Air Conditioning Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Douglas N.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Relax Air was awesome. I called them on a Monday and by that Friday I had a new AC unit. Very professional, competitive priced. I would recommend them for any HVAC service.
Description of Work: Complete HVAC replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Relax HVAC, Inc.
Thank you so much.

Stephen C.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Kamal diagnosed and completely repaired a failure with our upstairs ac/heat pump that was having high/low stage lockouts. Neither the ac or heat pump was working. He replaced the compressor which had died, replaced the TX valve in the attic, which was installed incorrectly by the original installer, flushed the line and checked for leaks, etc. In a quick turnaround time. Kamal communicated every step of his repair and was very honest and responsive. Everything is now working perfectly. This is a complicated system to repair, and the expertise, timeliness and the VERY fair price Kamal gave to us made it a First Class job. Great work!
Description of Work: Repaired Carrier Infinity system AC/Heat Pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

chintan D.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Had a great experience with Kamal. He is helpful, knowledgable and very dependable. We had a crisis with our old hvac system and were freezing. Kamal was the only one who came within 2 hours on a holiday while others were available only the next day or later. Most were closed that day. I got a great deal on the new SEER16 hvac and have been happy with it. My electric bill has cut down to almost half. Also he offers 2 years of his company’s warranty in addition to the manufacturers 10 year warranty. Highly recommend Kamal and will be using him for future.
Description of Work: New HVAC system install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kelley H.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
My house was freezing and I called 3 companies that did not want to come out to my house at 7:30 at night. I called Relax Air and was told he would be there within an hour. Best decision I could have made. Nassra was prompt, fast and his price was good. He had the heat back on within 30 minutes of arrival and made some recommendations for future consideration. A+++
Description of Work: Replace ignition switch on furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Relax HVAC, Inc.
Thank you .

Jason W.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Kamal returned my call immediately and was at my house in 90 minutes - unit was working an hour later. Great experience - 100% recommend.
Description of Work: AC unit died 7pm at night on hottest day of year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Sumeet M.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Nasser and team including Ali, Kamal did a great job. Plus pricing was very competitive. Nasser explained different available options for HVAC system, and recommended option with most value.
Description of Work: Installed new HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Jon B.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Nasser took measurements, gave me an estimate for the work, and went off to have the parts custom cut. The problem with the T-Box was that it had no baffles to provide laminar air flow, and created a lot of turbulence which prevented even distribution of air. It also caused major condensation which was the source of the rust. Nasser and two assistants came on Monday a fortnight later, cut out the offending parts, and installed the new T-box with interior flow vanes and ducts. Nasser had estimated it would take 3 hours, but it ended up taking 8. He did not increase the bill! He kept us informed, and apologized for the extra time. He completely disassembled the furnace, disconnected and removed the AC coils, and, cleaned everything, before reassembling and installing the new duct work, which he also insulated on the outside. We tested the heat and AC before he left. Good Job Nasser & Team.
Description of Work: During a visit in late December to replace a furnace flame sensor, Nasser noticed the duct work had quite a bit of rust both inside and out. I had him back in April and he suggested we replace the T-box over the furnace and about 8 feet of duct on either side which was installed improperly when the house was built. He also suggested I get the 26 year old ducts cleaned first. The rust problem was also noted by the duct cleaners who warned me it would get worse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Monika G.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Superb service by Relax Air!! I contacted Kamal for a second opinion after a different HVAC company quoted me a very large number for repair of capacitor and fan motor. My home in Ashburn is rented out and my tenants needed AC quickly. Kamal was extremely knowledgeable, polite, caring and professional. He came out the same day to repair the unit. His honesty is greatly appreciated. He discovered that there was nothing wrong with my fan motor (!!) and only my capacitor needed replacing. He cleaned and straightened the unit and saved me a very large sum of money. Great job Kamal, I would highly recommend your services to anyone. Thank you again.
Description of Work: Repair of AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Hamid M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfect, the job was done the best that it could be done.
Description of Work: Heating and Airconitioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick F.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Nasser answered the phone, and said he could be here in 30 minutes, 20 minutes later he was here. It was going to be so cold last night that we definitely needed the heat working. Nasser was knowledgeable and polite. I had also called two other companies, one said he could not come out tonight, another never called back.
Description of Work: Heat would not come on, Nasser had to troubleshoot the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Elmo L.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Kamal was very accommodating with time and he was friendly and fixed my problem inside of 10 minutes!! I would highly recommend Relax Air. As a matter of fact I will call no other vendor for furnace or air conditioning. Can't say enough good things about this experience. Try Relax Air, you wont be disappointed!! E.L. of Ashburn VA
Description of Work: My furnace was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jon B.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was eight o'clock at night and the out side temperature was around 35. The indoor had dropped to 64...we though it was getting cooler! I went to Angie's List and saw Nasser's site, Relax Air, on the list. As he was a short drive away so I thought I'd take a chance. Nasser arrived by nine o'clock, listened to my description of the problem (the burner would fire but after 10 seconds go out) and knew right away what the problem was...a flame sensor. Problem solved, Very professional. There is also a problem with the humidifier, and I have asked Nasser to come back in the the day time...and have a look. The breakdown in cost was 98 for the sensor, 85 for labor, and 75 call-out fee.
Description of Work: Furnace stopped working on a cold, dark night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

mehmet A.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have used Relax Air services twice in the past. On November 19th my water heater stopped producing hot water, I've called Nasser to come over to assess what needed to be done. On Monday Nov. 21st he replaced my old water heater (21 years old) Nasser is honest and very reliable. He is very reasonable with his pricing (I have compared Nasser's pricing to my next door neighbors water heater replacement cost). I would highly recommend Relax Air. A huge THANK YOU to Nasser...Relax Air is the ONLY company for my Heating And Air Conditioning needs!
Description of Work: Replaced my old water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

C F S.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Called another company I was familiar with but had to pursue them for 5 days! No heat and told it was best to replace the entire unit by 3rd day and they'd order the parts (3 men, 4 hours, & $3k was what I was told). Finally, decided it was too much suffering and temps were dropping. Called Relax Air and he came within the hour, did a thorough analysis. Very professional. The final outcome was one of 3 parts were broken. Also a parts dealer, returned with the parts and tried each one. It was the module, fixed in one day, and for under $1k. He also checked/fixed the humidifier (which said initial company said they did upon initial repair visit and 2 yrs ago for regular maintenance) and adjusted the heating so the house is now perfectly balanced. After 4 years living here, finally no more cold spots!
Description of Work: A power surge in town caused the motor in our furnace to explode. Called another company I was familiar with but had to pursue them for 5 days! No heat and told it was best to replace the entire unit and they'd order the parts (3 men, 4 hours, & $3k was what I was told). Finally, decided it was too much suffering and temps were dropping. Called Kamal and he came within the hour, did a thorough analysis. He is very professional. The final outcome was one of 3 parts were broken. He is the parts dealer, returned with the parts and tried each one. It was the motor, fixed in one day, and for under $1k.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Hassan M.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
He was very professional and fixed the issue quickly.
Description of Work: Fixing the heading system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brittany K.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Nasser AC condensation pump in my rental property. They were very professional and honest. I will continue to use him in the future with my personal home needs and rental property. They are extremely trustworthy and honest and as a result, I experience a peace of mind when I hire them.
Description of Work: Ac condensation pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Brittany K.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Kamal is very respectful, kind and professional. He arrived on time, he was caring and stayed until he made sure everything was working properly while waiting he made sure my fridge I thought I had to replace was given a great estimate which I have also scheduled a time for him to come back for. I highly recommend this company to anyone in need of service.
Description of Work: Mr. Kamal replaced my indoor and outdoor unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Rebecca S.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
I was very impressed with this company. I have worked with "others" for the last 9 years, and found Relax Air to be much more cost effective, with much more KINDNESS, care, concern and follow up. Everything was handled expeditiously and with professionalism and they were very willing to work with me on price and budget. All these things certainly set them apart - and they truly care about their work and the satisfaction of their customers. In addition to the replacement of the downstairs system, I have had ongoing years and years of problems with my upstairs unit with it neither cooling or heating effectively. It has been looked at and "worked on" many times. NO ONE in the past had identified that the duct work was failing and needed resealed in many places, nor the fact that the attic fan was not only not working but was entirely disconnected. These things were fixed for me on a separate visit - and my upstairs is now so cold in summer that I had to add blankets! Love it! I am a very discerning (some might say picky) customer - and for me to tell you that I have the utmost respect for these folks and would always use them again, and again.....truly means something. I don't throw around idle praise - but can't say enough good things here.
Description of Work: Replaced HVAC unit for downstairs, including the outdoor unit, and a complete new furnace inside. Further checked all systems, including separate system for the upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Sara H.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
This contractor was polite, respectful to my home environment, and extremely friendly. In a way, I felt like I had a family member over for help. He spend time and much effort to make sure my fridge was working properly and waited enough to make sure it stayed working properly. While waiting for assurance, he even took time to look at my water heater to make sure it is set up properly since I had asked him for advice on this water heater. By the time this contractor was completely done, I felt like I had a friend who happen to be a contractor forever. I will definitely recommend him to friends and families as reasonable, friendly and honest contractor. .Sara
Description of Work: This contractor was available right away and he arrived to my home earlier that he was scheduled to be there since he knew the nature of my need for this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Relax HVAC, Inc.
Thank you very much.

Abraham K.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
After negotiation for the price he removed existing ole unite from my attic and replaced new system. it was a very hot day with temperature of 100+f, but he vigorously finished the job regardless of difficulties and harsh condition. He cleaned after himself and took the old unit out of the site with him. He connect all the electrical wires, mechanical components including piping, pumps and condenser out side.
Description of Work: The company furnished and installed complete heating and cooling system to replace existing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Suzer S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
He was on time, he cleaned up everything. He took pictures he showed us the faulty areas and repairs he did. He also made sure everything he did was working. He was very thourough.
Description of Work: He installed an air conditioning vent in the ceiling of my living room, cleaned and repaired all leaks in the a/c ducts in the attic, and serviced and cleaned all a/c units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

43330 Junction Plz, Ashburn, VA 20147

http://www.relaxhvac.org

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
2710071306

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Heating Oil,
Basement Remodeling,
Energy Efficiency Auditing,
Kitchen and Bath Remodeling,
General Remodeling

FAQ

Relax HVAC, Inc. is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Relax HVAC, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Relax HVAC, Inc. offers free project estimates.
Yes, Relax HVAC, Inc. offers eco-friendly accreditations.
No, Relax HVAC, Inc. does not offer a senior discount.
Yes, Relax HVAC, Inc. offers emergency services.
Yes, Relax HVAC, Inc. offers warranties.
Relax HVAC, Inc. offers the following services: Heating & AC Maintenance, Repair and Replacement; Rooftop Units; Wine Coolers; Hood Installation; Air Handlers; Humidifiers; Water Pumps; Water Heaters; Air Cleaners -Commercial Kitchen Equipment (Refrigerators, Ice Makers, Ovens, Walk In Coolers, Fryers, Boilers)
Duct work. Duct cleaning.

Contact information

43330 Junction Plz, Ashburn, VA 20147

http://www.relaxhvac.org

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day