M.C. Fence and Deck

Work crew was punctual and efficient. They even had to deal with my nutty neighbors who kept trying to give them instructions. There was an incident where my cable/internet/phone connection was cut but MC Fence called it in to Verizon and I had temporary service reinstalled by morning. Verizon also gave me a hard time when they came to do the permanent work, but one phone call to MC Fence and they took care of it.

I met with Billy to get an estimate from the replacement of a dilapidated 6 foot privacy fence. I was initially interested in a 6 foot vinyl or wood privacy fence for the sides of the property and a black aluminum fence for the rear fence line. Billy answered all my questions, suggested potential ideas and even explained the drawbacks of the vinyl fencing. I received the estimate that offered 2 different options. The first was for 6 foot vinyl and 4 foot aluminum. The second was for 6 foot cedar and a picket fence. Because of my own time issues that had nothing to do with this company, I went with a different company for my fence. I will be calling MC Fence back when I am ready to replace my deck. I was very pleased by the knowledgeable information and professionalism that Billy displayed. I regret that my schedule prevented me from finalizing the work with this company.

wonderful- came when they said, did what they said they would, cleaned up after themselves. Worked all day - never saw workmen doing nothing and, even better, never saw any of them on their phones!

We cannot say enough good things about MC Fence & Deck. KC, the estimator, is the person who sealed this deal for the 4 homeowners in the neighborhood. He was incredibly knowledgeable and professional. He emphasized that there would be a foreman on the job at all times. He said he wouldn't be the cheapest but he would guarantee we would be happy with the end result...and we are! They scheduled our job within a week of our signing our contract. The crew showed up at 7:00 a.m. and they did not stop AT ALL until 9:00 p.m. Shane, the foreman, was great about keeping me informed throughout the day and there was no question that he was on top of the entire job. The crew was extremely careful with our plantings and respectful of our property throughout the installation. When they ran into an unanticipated problem -- like having to bust out old concrete posts with tree roots involved -- they tackled it and moved on. I've had a lot of workers in our home over the past 20 years but I have never seen a more industrious and talented crew than we had with MC Fence & Deck. They obviously are experienced craftsmen -- they free cut all the dips without measuring or marking them first. They moved a mountain of old and new fencing and the new fence they constructed for us is just perfect. This contractor and the people who work for him are exceptional and you should not hesitate to use them. It really was a pleasure doing business with them and I highly recommend them to one and all!

I called and was scheduled for an estimate quickly by the person who answered the phone, I think it was maybe 3 days between my call and when they could fit me in. The gentleman showed up on time and was very clean-cut and professionally dressed. He looked at the deck and described the type of work they would do, what kind of results we could expect and measured the deck and took notes. He wrote down my email and said that I could expect an electronic quote no later than Tuesday evening (this was Friday). Up to this point my impression of this company was excellent compared to the other service providers I got quotes from for this job. However, I never received the quote nor any follow up from the company. I also did not contact them again as I felt they must not want my business that badly. I hired another company to do the work.

We found MC Fence to be responsive, efficient, and its work well done and very failrly priced. "KC," with whom we initially dealt, was knowledgable about his trade and craft and provided. His task was made a bit more difficult as he had to deal with two property owners on a shared fence line. But he was able to arrive at a proposal acceptable to both, and at a very reasonable price. The team that came out to do the work first addressed the common fence, as well as the fencing around our neighbor's entire yard. Unfortunately, they did not have enough time to then complete the work scheduled for our property. The team - led by the very efficient Wilbert - spoke with my wife to ensure that they understood what was needed - and came back mid-week the following week to complete the task. They did a very good job of installing the fence along one side of our property, as well as adding a gate and fence to clsoe oof our backyard. My wife was able to interact with them as they completed the latter task. She appreciated that they asked questions to clarify objectives. Wilbert's team did a nice job of cleaning up afterwards as well. We would certainly recommend MC Fence to friends and neighbors.

The guys showed up on time and finished the installation in about 4 hours. They were responsive throughout the entire process whenever I had questions.

I did a lot of research before pursing my fencing project. I met with several contractors before making a decision. When I first met with Mike, I knew he was the guy for the job! His pricing was higher than the three other companies I met with, but I felt he (and his company) would provide better service for me (that's why I gave them a "B" in this category as they were higher in price. But, you get what you pay for!) It was a painless project. Very happy about that! After I received HOA approval, the fencing was ordered and approximately three weeks later it arrived and installation began. Mike was responsive to my emails and all my questions. I would really like to point out that when the crew arrived for installation they were all very professional and polite. Honestly, a few times I had to go outside and see if they were still there. They were so quiet!! It was a very pleasant experience. The crew cleaned up very nicely when the project was completed. The only issue I had was one of the gates did not open properly, but a quick call to Mike and he had Shane (I believe) go out and look at the gate and the next day it was fixed to my satisfaction. The only "suggestion" I have is that when the scheduler says she is going to call you back, she needs to actually do just that - call you back. She called to inform me about installation (which was the next day) and said they would be there on Friday, May 17th. I asked about a timeframe (due to work schedule) and she said she would call me before the end of the day to let me know. She never called. Again, a quick email to Mike and he was able to provide an answer. Maybe there was an internal miscommunication or something, but I'm in the customer service business and customer service is a BIG issue for me. I'm giving her the benefit of the doubt because everything else on this project went very smoothly, I would definitely recommend MC Fence and in fact, plan to call them in the Fall for another fencing project and hopefully a patio project.

At first, it seemed like a very smooth operation. They emailed us back within the hour of our quote request to provide options for an appointment and we selected one. My husband met him, but they never sent us an estimate as he had said he would. When I tried to follow up after the estimate, there was no response. I was very disappointed.

It went well. The caps on the top of the fence were not what I thought or saw in the picture, but the owner is coming back out to install them at no cost, but the cost of the cap ornament to the top of each rail.

These guys were very responsive in providing a free estimate and advice, and were patient with my HOA approval process. The price for replacing our 100' fence was the lowest of the offers even though there were some existing conditions they had to deal with. The new 6' board-on-board fence looked great. The materials and quality of work were excellent. KC, the front office, and the work crew were fast, professional, and friendly. There were some minor cleanup items that they quickly took care of. Overall we were very pleased with MC Fence and would definitely recommend them and use them again.

I contacted MC Fence in March to install a new fence in the back yard of my property. Their price was slightly higher than the lowest bid, however I was impressed with their professional response, dialogue, and sales person. They were very prompt in following up with me with an estimate. After HOA approval we set a time for the installation and MC arrived on time and installed the fence in one day. The next week they returned and applied the stain. They did a very good job on the installation and staining and I am very pleased with their work. Billy , and Mike were were prompt, responsive, and very reliable.

Mike and KC did a terrific job recommending and installing a beautiful fence at our residence. The quality and workmanship is top shelf and their team was professional, congenial, friendly, and did a superb job cleaning up. We could not be more pleased.

An A rating isn't good enough to describe this company. Just stop looking and hire these people. It doesn't get any better. They were very helpful in choosing the correct type of fencing, pricing was great, and they were quick to come back and install the fencing. The sample pictures of the fencing didn't do it justice. The real thing looked much better and exceeded expections. I can't say enough good things about them. They're an example of what all companies should be like.

It went well and the work was completed in a high quality and timely way.

Immediately came for an estimate. As soon as I signed the contract, the job was scheduled for the following week. They sent out the PM early the day of the job to double check what I wanted to have done. Work was done quickly and with high quality. Would definitely recommend them again.

All through the process M.C. Fence and Deck was very professional and responsive. I obtained three quotes from different businesses, based on my providing the measurements. M.C. Fence actually came out to measure for themselves, and found that I had measured incorrectly (the gates were longer than what I had measured). As their price was very similar to the other two quotes I had received, and they came out and made the correct measurements, I decided to work with them. There was a delay of a couple of weeks because the gates themselves were backordered, but as soon as they came in M.C. Fence was out to install them. They did a great job and I am very pleased with the results.

I thought they were great and everything they did was perfect.

The lumber arrived the afternoon of 4/16/2013. They unloaded it in my driveway to that there would be no damage to my side lawn. The four-man crew arrived at 0830 on 4/17/2013 and started to work immediately. They first removed the old fencing and placed it in their haul-away truck. The next step was to dig up the old fence posts and put them in the truck. The crew then laid out the new post for my 216 feet of fencing. After they made sure that the layout was right, two men started digging the new holes. The posts were set in about 2 or 2.5 feet and cemented in with sacrete. While the posts were setting they cut and laid out all of the support rails. By the time this was done the first posts were set and construction could begin. While one man installed the rails, two others started laying out all of the other parts to the fence. The fourth man was constantly cleaning up the area so that debris never built up. The fence was built relatively quickly using their method. The last thing they did was to build and install two gates. One gate was 48 inches wide and one was 60 inches wide. They both had curved tops that actually dressed up the appearance of the fence even more than the lattice. The gates were supported on 6X6 posts so that they will not eventually droop. The whole job from start to final clean up took 11 hours. During this time there was never "no work" going on. The crew staggered breaks and lunch so someone was always working. Shane Boyle, project supervisor, came by every couple of hours to make sure everything was going well and I was happy. Mike Colwell, President of the company, came by also to make sure everything was up to my expectation. I was so impressed with the workmanship and professionalism that I have contracted M.C. Fencing and Decking to build a new deck.

Please see comments made in services not performed.

Overall very happy with MC Fence and would use / recommend them. Upon starting work, there were several challenges with my property which they were able to overcome. Issue 1, difficultly finding the pin in one corner of the property. They searched for a while but were eventually able to locate it after calling a manager on-site with a metal detector. Issue 2, neighbor's fence bult a couple feet into my property (not identified originally). After discussing with my neighbor, MC Fence removed this small section of fence, re-supporting it which allowed them to build the fence straight and closer to the property line. Issue 3, a large stump hidden under ivy was not discovered until the fence was being put up. Fortunately KC had a stump grinding contact who was able to come out early the next day, so the project could be completed. My only contention in the end was that I was told a foreman would meet me at 8 am Thursday morning when the project was scheduled to start. This was so I'd be able to walk the property then promptly leave for work. They didn't arrive until about 2 pm that day, which forced me to take the entire day off of work. I understand the realities of the business, but it would have been nice if I had received a courtesy call letting me know they would be there much later in the day. Anyways, overall I think MC Fence dealt with some adversity with my property and were able to successfully overcome these challenges. I've very happy with the beautiful fence that encloses the backyard. (which my dog and two boys can now be contained within) I've already received a compliment from one of my neighbors stating "beautiful fence, very well-thought out!"

All communications with the company were excellent, they returned calls and emails immediately and came out to give me an estimate at a time that was convenient for me. When Mike came out to give the estimate, he was right on time and made suggestions to help me decide on the type of fence. When it was time to build the fence the crew got to work right away and in no time the fence was up. They were extremely efficient, professional and experienced. I highly recommend them and would use them again for fence or deck needs.

Excellent service. This is a small family business. I met father, son, and son-in-law. Very pleasant people, focused on quality and customer satisfaction. The fence was installed the day after several inches of snow, so it was a muddy mucky mess in the back yard. But when finished every rock dug up to sink the post holes and every clump of mud was gone, hauled off. Then Mike came by to re-inspect and make sure all was to my satisfaction. And it was. This is a nice family, with a strong focus on customer satisfaction.

Before we settled on our new home, Mike met me at the site. He measured and gave me a written estimate with all of the details that were required for our home owners association. We had several other estimates done as well and decided to go with MCFence & Deck, based on their credentials, materials used and price. Once approved by the homeowners association, we agreed on a date of installation. His crew completed the job in the time frame given to us. They cleaned up and took all of the trash and left us a beautiful fence!

The work crew arrived five hours later than what they promised, but they were in communication with me about the delay throughout the morning. When the crew arrived, they completed the job in two and a half hours and did excellent work. The fence is beautiful, the gate works smoothly, and none of our landscaping was harmed in the process. I am completely pleased and would recommend MC Fence and Deck to anyone.