About us
Business highlights
36 years of trusted experience
Services we offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.910 Reviews
Showing 1-10 of 10 reviews
M C.
04/2015
decks, remodeling, home remodeling
+ 1 moreunknown
Description of Work: Rekey locks.
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Yes, I recommend this pro
$300
KATHLEEN W.
03/2015
home remodeling
+ -1 moreThere was some initial hiccups, but the vendor was very responsive to my concerns and made sure everything was done to my satisfaction. I found the staff exceptionally professional and courteous. I would definitely use them again.
Description of Work: The provider built a deck.
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Yes, I recommend this pro
$7,600
Zach R.
05/2014
home remodeling
+ -1 moreIt was excellent. From the very start Steve was extremely accommodating, helpful, and insightful into the project. He was understanding of our financial limitations and our individual needs. Unlike many other contractors we got estimates from, Steve was focused on helping us determine what we wanted rather than upselling us (for example, my wife and I are both under 5'6". We didn't need cabinets that go to the ceiling when we barely used the top shelf or normal height cabinets as is). Throughout the whole process it was absolutely clear that Steve's primary concern wasn't simply making the most off the project that he could, but in providing a kitchen that fit our budget while also looking beautiful and matching the idea in our head. His employees were amazingly professional and courteous. I can't stress this part enough. My wife works nights so usually sleeps till 10:00 or 11:00 most mornings. Despite us telling them to go ahead and work how they normally would they went out of their way to structure their days to do quieter tasks in the morning as much as possible until she was awake. Steve, and his employees, were always responsive, flexible, and easy to work with. I can't recommend mastercraft enough. Steve's prices came in a bit higher than some of the other companies we received estimates from, but the level of service was WELL worth the little extra. Even then, Steve went out of his way to find any and all ways to possibly shave a few dollars off the final total cost while still maintaining the design and style we were hoping for. If you're in the Loudoun area and are looking for a remodel I would definitely suggest giving Steve and Mastercraft a call.
Description of Work: The guys at Mastercraft helped us do a complete kitchen remodel. They relocated the fridge to the other side of the kitchen to free up space and created a beautiful pantry of cabinets surrounding it. They also relocated my sink from the middle of the kitchen to a wall, opening up the space massively. Installed all new appliances, new counter tops, new cabinets, a beautiful new pergo style floor along with the creation of wonderful bench seating/storage within our sunroom.
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Yes, I recommend this pro
$27,000
Samira O.
01/2013
home remodeling
+ -1 moreCalled last week and never got a single phone call back from any of the three companies listed above. Not sure being on this list is any help. Sorry, but not a very good first impression. If they don't call for an initial consult it makes me wonder what kind so service we'll receive if we actually have them do some work for us. Very Disappointed
Description of Work: Remodeling master bathroom
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Emily S.
09/2012
decks
+ -1 moreMastercraft was able to figure out a way to salvage some of the footposts to save us a little in replacement costs, and also gave us an estimate for both traditional wood vs. composite materials for the decking itself. They completed the project in less than 1 day, and were able to complete the job while we were at work. We are extremely happy with the finished product, their customer service, and responsiveness. We are considering a kitchen remodel next spring, and they will be on our short-list. Great experience from start to finish. Reasonable price and excellent craftsmanship.
Description of Work: When we moved into our house three years ago our rear-landing (a very small deck off the rear of the house) needed replacement. This fall we were desperate to replace it. It's a small 3.5 foot by 5 foot landing with 4 stairs/steps. Replaced all rotten wood, salvaged the posts, and replaced the landing and stairs. The stair supports (stringers, I think?) were wood, the rest was composite (recycled, wood-appearance) material.
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Yes, I recommend this pro
$1,500
Peter P.
08/2012
remodeling, home remodeling
+ 0 moreDescription of Work: None of these applied to my situation as the folks concerned did inform me that there were not able to perform the task for me since they were basically overbooked.
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Yes, I recommend this pro
Nancy L.
07/2012
remodeling, home remodeling
+ 0 moreTo limit the amount of disruption to our normal routine, we decided to have the hall bath worked on first. That way we had one fully working bathroom on that level (a huge issue when the only other shower was in the basement 2 levels below!). A two-man team, plus a tile master, was dedicated to our job throughout the project. Demolition was quick and efficient, and the area was cleaned up EVERY SINGLE DAY! Tiling in the shower started right away because the custom sliding glass doors could not be measured for until the tiling around the tub was complete. Everything proceeded smoothly and on schedule; the only disruptions were when my husband and I failed to make a timely decision about our choice of wood color for the vanities, and when our daughter decided at the last minute that she wanted a different set of fixtures for the tub and sink. Once the hall bath was complete, demolition and work began on the master bath. Due to the nature of the tile we chose, progress was a bit slower, but we understood the situation and had no problem allowing for the additional time. Again, everything proceeded smoothly and on schedule. Every step of the way Steve was in contact with us making sure everything was moving along as expected, asking if we had any questions, and assuring us that he and his crew were available whenever we needed anything. He kept us up to date on delivery schedules, nudged us when we owed him decisions (wood color, paint color, etc.), and stopped by often to see for himself that the job was going well. We could not be more pleased with the work that was performed -- from the placement of the fixtures to the detail work of the tiling!!
Description of Work: Steve Larusso was able to fit our estimate into his schedule quickly; he was prompt, courteous, and provided a great deal of information as we went over the proposed scope of our projects (remodel of one hall bath and the master bath). He offered excellent suggestions for improvements that we hadn't considered previously. He was also very flexible about revisions to his estimate as we worked through the process. The project consisted of two parts: 1) Hall/Guest Bathroom: Replace all existing tile, vanity, sink and commode. We decided to keep the existing tub since it was in good condition; in hindsight we should have replaced it as well. We chose travertine tile for the floor as well as the shower walls (two different types), and had the tile worked up the wall to a height of about 3 feet. We also included a decorative accent tile strip, and had an alcove added. We chose sliding glass doors (not the thin cheap glass, but heavy thick glass) instead of going with a shower curtain -- why cover up the beautiful tile work? We updated the vanity for the sink (the old cabinet was about 24" high, and most cabinets are now about 35" high), upgraded to a granite counter top, and chose a mirror with matching wood trim. The mirror cost more, but it was so worth the investment! 2) Master Bath: Replace all existing tile, cabinetry (two separate vanities), sinks and commode. Redesign the shower enclosure to widen it by about 3", and added a bench and alcove. Again, we kept the existing garden tub, but added a hand-held shower attachment. We chose marble tile for this bathroom and added a decorate accent trim to the wall, as well as an upgraded wall border trim. We upgraded the vanity counter tops to granite, and chose mirrors with matching wood trim (matching the new wood vanities).
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Yes, I recommend this pro
$45,000
Andrea S.
04/2012
decks, remodeling, home remodeling, sunrooms
+ 2 moreTheir prices are a little bit higher than average but you get what you pay for. The owner is very honest and fair. He will go the extra mile for his customers. Most importantly, though, he knows the codes and has great craftsmanship in addition to knowledge about structural engineering. Every step of the way he has been professional. I would definitely recommend him to others.
Description of Work: I have used them twice. They did a deck and sunroom for me. Now he is remodeling my bathroom and kitchen.
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Yes, I recommend this pro
Mary S.
03/2011
remodeling, home remodeling
+ 0 moreMastercraft was awesome! They diligently worked with us to come up with a design that utilized the new space efficiently. Their carpentry skills are tops notch. My carpet guy even commented on how good everything looked! I got 3 quotes and Matercraft's price was in line with their competitors. However, what is not in the price that sets them apart is their honesty. Steve (the owner) was willing to show me prices for anything I added to the job. He did not "nickel and dime" me for small changes I made. They treated my house as if it were there own by spending the end of each day cleaning up, which when your house is a construction zone for months is appreciated. They said my job would take 3 months and they finished 2 weeks early! I would highly recommend this company.
Description of Work: We added a Master Bedroom and Bathroom, a new kids bathroom, and remodeled our kitchen. The addition required taking the roof and ceiling off of our garage/family room and rebuilding upward.
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Yes, I recommend this pro
$150,000
Ashleigh A.
06/2010
remodeling, home remodeling
+ 0 moreIt turned out beautifully! They were friendly to work with and communicated easily. They had a large selection of options to chose from as well. They offered high quality work at a reasonable rate.
Description of Work: They remodeled my kitchen.
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Yes, I recommend this pro
$18,000
Contact information
20735 Ashburn Road, Ashburn, VA 20147
Mastercraftcarpentry.comService hours
Monday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Decks and Porches,
Sunrooms and Patio Enclosures,
Basement Remodeling,
Finished Carpentry and Woodworking,
Garage and Shed Building
FAQ
MASTERCRAFT CUSTOM CARPENTRY INC is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
MASTERCRAFT CUSTOM CARPENTRY INC accepts the following forms of payment: Check
Yes, MASTERCRAFT CUSTOM CARPENTRY INC offers free project estimates.
No, MASTERCRAFT CUSTOM CARPENTRY INC does not offer eco-friendly accreditations.
No, MASTERCRAFT CUSTOM CARPENTRY INC does not offer a senior discount.
No, MASTERCRAFT CUSTOM CARPENTRY INC does not offer emergency services.
No, MASTERCRAFT CUSTOM CARPENTRY INC does not offer warranties.
MASTERCRAFT CUSTOM CARPENTRY INC offers the following services: Complete Remodeling services for Loudoun and Faifax county since 1989 Kitchen Remodeling, Bathroom Remodeling, Room Additions, Screened in Porchs, Custom Designed Decks , ALL YOUR REMODELING NEEDS
Contact information
20735 Ashburn Road, Ashburn, VA 20147
Mastercraftcarpentry.comService hours
Monday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PM