Got a "deal" for 200 SF of hardwood installed (needed a total of 260). Herndon service then contacted me and said it would be $150 to deliver the hardwood. Apparently the deal including installing the hardwood, but not bringing it. He then said additional hardwood would be $7.5/SF when deal clearly states $7 is cost. He asked me if I wanted molding and I said no but they installed it and charged me extra for it anyway. In the end, the work was really quick and high quality but I would use them again due to all of the problems with pricing.
Description of Work: Installed 260 SF of hardwood flooring
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$1,500
Dorothy M.
10/2014
5.0
window treatments, woodworking, house painters, interior painters, doors
+ 3 more
Ivan was great to work with and very accommodating. His crew was efficient and addressed any concerns we had with the painting or installation. In fact, we had an issue with the screening coming loose just a few weeks ago, and Ivan came out to fix it right away, despite the fact that it had been a year since the work was done. Great customer service!
Description of Work: painted trim on exterior doors, porch, shutters on two houses; replaced screening on entire porch.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Daniel M.
10/2014
5.0
woodworking, house painters, interior painters
+ 1 more
The team was ready to go on day one and despite the mix up on the paint type - they went and exchanged for the right paint while the one guy prepped the house. Nelson the main painter was excellent - we could tell he was very professional and he and his helper did a great job painting our walls. It took the team of two a total of three days to paint the walls and trim and one part of the ceiling on the main floor plus the bedroom upstairs. Afterwards they helped put the heavier furniture back in place. We love the way our house looks, you can definitely tell the paint job was done professionally. We are definitely thinking of having some additional work done by them.
Description of Work: Painted main floor and one bedroom upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,980
Michelle M.
09/2014
5.0
interior painters
+ -1 more
Very good. The painters were on time, professional and clean. I would use them again.
Description of Work: Painted master bedroom and bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Kay M.
09/2014
1.0
hardwood floor
+ -1 more
I cancelled. Under a subcontract, his firm performed sterling work for me on a previous job. He was not directly involve and the work went off without a hitch. The final product was just perfect--the reason why I contacted with him in the first place.
Description of Work: This particular experience was very frustrating. Ivan came out to measure my area for hardwood flooring. He agreed that he could perform the service for the cost we agreed on, over and above the $1,500 I had already paid through Angie's list. He asked if he could do the work the next day but I said I needed to move things around first and we agreed he would do it on Monday. After not hearing from him on a specific time to begin on Monday, Sunday I e-mailed him for this information. Only then did he tell me that he could not do the job on Monday (even though I had cleared out the area for this purpose and my house was a mess)and that he would be sending me an estimate for the cost. The estimate was more than $400 over the agreed upon price. Besides he said he was not certain when he would get to the job. I e-mail him stating that I needed a firm date, but, so far, he has not responded.
Rating Category
Rating out of 5
$1,500
Response from Herndon Service
I regret [Member Name] felling that way since I did the right thing as I told her I need to put the estimate in writing. And I did send her a written quote of the job the same day after calculating materials availability and cost. I cannot provide estimates with out going to the office and use the template in my computer. I did sent her the estimate via email the same day and she replied agreeing with the price noting that the price was $400 higher than she had in mind and she proposed three optional dates for us to do the job. Since we had done a similar job for her in the past with Jaime, my contractor, I asked him to schedule the job. Later that day, Jaime called me back and told me that [Member Name] had called him to see him. On the scheduled date I went to supervise the job, I found out that she had agreed with Jaime a lower price and as it is my policy, I did not take any action in this regard not to touch nerve on my clients.
Matt K.
08/2014
5.0
interior painters
+ -1 more
Everything went great! - I bought a new house and I was struggling to work on everything myself and get moved in as soon as possible. I had originally intended to paint the room myself but I was juggling too many things and falling behind schedule. I contacted the company to see if they could help me by painting the one room. They sent a painter over 2 days later (Alex). He arrived on time, was courteous and VERY Professional. I couldn't believe the difference a professional painter made. I had been painting other rooms in the house and to be quite honest, I am not a very good painter. Compared to the professional, that couldn't have been more evident. I am guessing that the room Alex painted would have taken me 2-3 days. Alex did it in about 5 hours. He was soooooo much faster than me and his quality was well above mine. Again, I can't believe how fast he was, how straight his lines / edging were. It was kinda amazing and sadly (lol!) a little embarrassing to see he was that much better than I. But again, that is why it pays to use a professional. I would use Alex again in a heartbeat!
Description of Work: Painted a room for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Herndon Service
I regret [member name removed] felling that way since all I did was the right thing as I told her I need to put it in writing. And I did send her a written quote of the job the same day after calculating materials availability and cost. I cannot provide estimates with out going to the office and use the template in my computer. I did sent her the estimate via email the same day and she replied agreeing with the price noting that the price was $400 higher than she had in mind and she proposed three optional dates for us to do the job. Since we had done a similar job for her in the past with Jaime, my contractor, I asked him to schedule the job. Later that day, Jaime called me back and told me that Ms White had called him to see him. On Monday I went to supervise the job, I found out that she had agreed with Jaime a lower price and as it is my policy, I did not take any action in this regard not to touch nerve on my clients.
Scott C.
07/2014
5.0
carpet installation, interior painters
+ 0 more
They were very accommodating about meeting us quickly and came out and did a good job. They seemed professional about work and understanding of requirements. We would use them in the future.
Description of Work: We got an estimate from them to do some exterior painting and re carpeting.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sean P.
07/2014
5.0
interior painters
+ -1 more
Painting went great. Was able to use the 2 painters for a day deal for $650 to paint 5 rooms and the ceiling. The job ended up taking 2 days so the total was $1,300. Painters were nice and the responsiveness was excellent. Painters were able to start the next morning after we received the free estimate.
Description of Work: Home Interior Painting
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Heather H.
07/2014
5.0
interior painters
+ -1 more
Great service! Ian contacted me immediately after i sent an email in to request service and an estimate. We set up a meeting and then set up a time for service. So appreciative of the quick turn around. His crew was wonderful. They came promptly at 800 and worked hard the entire time. My ceilings look great!
Description of Work: Painted ceilings
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
James M.
06/2014
5.0
wallpaper removal, interior painters
+ 0 more
This was a pleasant experience. Ivan provided a very competitive quote and was responsive to all my questions prior to starting the project. They were ready to start work immediately, which sort of surprised me...in a good way. I actually had to ask them to wait a day so I could get some stuff out of the place first. On the appointed start day, they showed up on time at 8:30 with a three man crew and were able to complete all the work by the second say at 2pm. That included the walk-though and touch up work that is almost always required at the end of a painting job. Ivan was there at the end and he was almost as critical as I was during the walk-through. He sincerely wanted to make sure the painting was done properly which I appreciated. I plan to use Herndon again for my next property.
Description of Work: Painted living room, dining room, kitchen, two bedrooms and removed wallpaper from kitchen for a rental property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,650
Tonia D.
06/2014
5.0
ceramic tile, flooring contractor, hardwood floor
+ 1 more
The workers arrived on time and Oscar (head worker) was very friendly and helpful. He did good work and anytime we weren't happy with something he immediately fixed it for us. We did have to double check some of the invoices to make sure we were billed properly, but Ivan was very friendly and helpful and fixed everything for us. Overall we were pleased with the quality of the end product and pricing. Hardwood floors are wonderful, especially with cats!
Description of Work: We originally had purchased a "big deal" for installing hardwood flooring in one room on the ground floor, and it turned into a bigger job. After talking with Oscar, we decided to go with tile instead of hardwood in that room since we would have to accommodate for the concrete for the hardwood sitting directly on concrete. We replaced all of the other carpet in our house with new hardwood and refinished our exisiting hardwood to match, including a set of stairs and four flights of bannisters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Hoyt B.
06/2014
5.0
hardwood floor, interior painters
+ 0 more
The company showed up on a Saturday to provide me with a quote for the install of the hardwood floors. They honored their deal of $1,020 for the first 200 square feet for Bruce Hardwood, which is a really good deal. They charged $7 per square foot beyond the 200, and also for the removal of the carpet and new thresholds. They said if I went with them they would be able to install the hardwood any day that upcoming week. I liked the fact that they gave me flexibility on the date of install and I didn't have to wait. On Tuesday, a guy came by to drop off the hardwood to get it climatized. On Thursday, they showed up to do the install but they were about an hour late. I called the owner and he said they were stuck in traffic. When I came back from work at the end of the day they were just about finished but they said they ran out of wood and needed to get one more box. The owner offered to split the cost of the final box 50-50, and I agreed. They said they might need to come back the next day to finish, but alas one of the guys showed up with one more box of wood to finish the job. They worked until about 7 pm to get the job done. They did a good job cleaning up afterwards and the floors looked great. While they were there I asked if they had any spackle in order spackel up a hole in the ceiling. The guy mixed the spackle right on the spot and patched up the hole free of charge. Not something he had to do so I appreciated it and will keep that in mind the next time I have work to be done. In the end, the price was really good and the installation looked great. They showed up late but I was willing to overlook that because of the price and the end result.
Description of Work: Installed new hardwood floors in living room and dining room, approximately 380 square feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$2,900
Francisco F.
06/2014
5.0
interior painters
+ -1 more
Couldn't be happier. Of all the painters we received estimates from, Herndon Service had the most reasonable price, and was the most responsive. Whenever I had a question, Ivan responded in a timely manner. His crew was very detailed and polite. I was super impressed with the prep work they did and the care they took in my home. I would definitely use them again!
Description of Work: Painted our main floor and upstairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
MOHAMMED F.
05/2014
1.0
interior painters
+ -1 more
Never showed up. At least have the decency to call and inform the customer.
Description of Work: Was suppose to provide estimate for painting our basement.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Madeleine U.
05/2014
5.0
interior painters
+ -1 more
I called Herndon Service due to their great reviews. I called their provided number and Ivan was able to come to my house the next day to provide a quote. I told him I needed some parts of the walls patched and sanded, celings/walls/trim painted in my kitchen, living room and walls in the staircase/upstairs. I let him know I was considering their two painters for the day for $650 and asked if they could get the work done in that time. He said that he thought there was a good chance they could and if not it would be $50/hour per painter after the 8 hours. I got quotes from 3 other vendors and they all came in around $1250 for the job. I bought their $650 deal and they were able to come out the next week. The two painters arrived at my house at 8am sharp and worked hard and carefully for the entire 8 hours. I got a call at around 6pm saying that they had completed the job. I came home from work and was very impressed with the quality of work they did. They were very respectful and cleaned everything up from the job. I will be using them again to paint my basement.
Description of Work: Prepped walls, painted kitchen, living room, and upstairs stairway walls. Also all the ceilings and trim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Pitter C.
05/2014
4.0
handyman service
+ -1 more
Contractor came out to do an assessment. It was roughly 175sq feet. Charged for 195sq feet accounting for some waste. There were a lot of add on charges such as removing appliances and other items. Total ended up being around $2200 (not including the big deal). With the bid deal it would have costed about 1800. These prices did not include materials which would have added another $500. This tripled my expected costs so I decided not to do the work. I'm not irritated as I received other quotes from other contractors and received similar numbers.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$600
Denise S.
05/2014
5.0
house painters
+ -1 more
They were fine to work with. They did a neat job on the painting. There were two people here doing the work and they were on time for the appointment.
Description of Work: I purchased the big deal for $249 for an Interior or Exterior Painter for a Day. They did some exterior painting work.
They did everything I asked them to. It turned out fine and everything is great. They are by far the most reasonably priced. It was nice because I go buy the stuff at big box stores and then he would just charge me for the install so he wasn’t even marking the stuff up. I was very happy. They were very responsive. I used them again when something backed up at the apartment. I called them up and they went over and fixed it for me.
Description of Work: Herndon Service did a remodel on a rental apartment that I have. They painted and put up a storm door. They did lighting, put on a countertop, painted the counters, resealed the tiles, put in a little tiled entrance on the front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
MARY G.
04/2014
5.0
house painters
+ -1 more
They did a good job, efficient and arrived on time.
Description of Work: Painted the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Chris S.
04/2014
4.0
house painters, interior painters
+ 0 more
We booked the deal and requested a visit to get organized. The vendor suggested that he just show up to do the work. We wanted to coordinate the work with other painting, and it was a challenge from our side as well has vendor's side to make this happen. Ultimately, we re-bid the work, including with other vendors from Angie's list, and finished the job to our satisfaction.
Everything went very smoothly. I liked his recommendation for the pain color and he painted the entire interior of my 3 story townhouse. The hardwood installation went smoothly - and looked beautiful. The toilet install (3 of them!) went well also. Ivan was very nice and easy to communicate with. I would gladly use his services again.
Description of Work: Ivan installed hardwood floors (on the main level and the bedroom level, too) in my townhouse. He also painted the entire house and installed new toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Katie G.
04/2014
5.0
woodworking, house painters, interior painters
+ 1 more
Ivan was excellent about getting back to me in a timely manner and even came out and did an estimate to tell me whether his team could get all the work I wanted done completed in the amount of time allotted in the coupon ($650 for two painters for the day (8 hours)). Ivan thought it might be a tall order to get everything done and it ultimately was - his team got about 50% of ALL the work done, and about 75% of the work they thought was realistic to complete. The quality of work was good - the only real complaints being they painted the front of doors, but not the back, and they did a poor job of taping off knobs, hinges, locks, etc. I would recommend Herndon Service to anyone looking for paint work and we're considering them for more jobs.
Description of Work: Painted trim, doors, door frames...
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Bernard M.
03/2014
5.0
interior painters
+ -1 more
They arrived on time and wasted no time. They did a good job. They didn't speak English, which was a problem, but only a minor one.
Description of Work: Painted my two-story foyer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Ann H.
03/2014
5.0
interior painters
+ -1 more
The painting/rooms look excellent. They did a great job. We are very pleased. I had used them in the past for the painting of a bathroom for $125. They are very clean and picked up after themselves. It was very nicely done.
Description of Work: We purchased a Big Deal for $450 for 2 painters for a day. They painted 2 rooms and a hallway. We had to supply the paint and we did the prep work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Tommy N.
03/2014
5.0
interior painters
+ -1 more
They were excellent. They were very good and as a matter of fact, we would like to continue using their services. We were very satisfied. Very meticulous. Very careful. I think it was a fair price.
Description of Work: We used Herndon Service for interior painting services. They did basically the bathrooms and hallway of my basement.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Exterior Painting,
Handyman Services,
Drywall,
Hardwood Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Ceramic Tile,
Finished Carpentry and Woodworking,
General Remodeling,
Plumbing,
Electrical
FAQ
Herndon Service is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Herndon Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Herndon Service offers free project estimates.
No, Herndon Service does not offer eco-friendly accreditations.
No, Herndon Service does not offer a senior discount.
Yes, Herndon Service offers emergency services.
Yes, Herndon Service offers warranties.
Herndon Service offers the following services: Painting, drywall, flooring. carpentry, basement finishing, bathroom & kitchen remodeling.