JorgeTechGuru is a family based company that serves the Northern Virginia and Washington DC area. Our goal is to provide the highest quality of computer service at affordable prices. We understand that in today’s world Technology is rapidly changing making an invaluable tool that can easily turn into an expensive headache. We provide IT services in the form of computer repair for both PC and Mac systems. Our motto is “Improving lives one call at a time” and we feel that we achieved this by providing excellent and thorough costumer service to all our clients.
Business highlights
11 years of trusted experience
Services we offer
Hard Drive Replacement. Data Backup Recovery. Data Transfer. Adware & Spyware Removal. General Computer Support & Maintenance. iPhone Sync Issues. Printer Setup & Issues. Wired & Wireless Private Network Configuration & troubleshooting. Hardware & Software Installation.
I used JorgeTechGuru services on several occasions and each time I would receive wonderful costumer service and all my needs and concerns would be satisfied. I called Jorge because I needed to update my windows XP to something faster and better. Jorge walked me though all pros and cons and carefully listen to all my demands for the computers and advise me to buy my new Windows 8 laptop. I was so happy with my choice. The other time I called Jorge was when I would get constant pop ups to run updates, however all those updates require administrative password that I did not remember. I called Jorge to set up an appointment. He was at my house next day. Jorge patiently listen to all my concerns. He promptly reset my admin password, run all necessary updates. He also removed some malware that he found on my computer. It took him 2.5 hours to complete the job, now my computer runs faster and I don't get those irritating pop ups. I highly recommend JorgeTechGuru and I will be using his services whenever I have a computer issue.
Description of Work: Jorge assisted me with the purchase of a new computer, transfer of all of my photos, music and documents from my old computer to my new computer. He also reset my administrator password that I forgot and updated my computer and removed a virus.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$422
Barbara R.
10/2014
5.0
computer repair
+ -1 more
He was prompt, polite and patient with my questions. He provided the service over 3 scheduled ( by me) sessions in my home. I was very pleased with the service and would highly recommend Jorge. He made sure that I understood what was done and how to use the new programs.
Description of Work: Transfer data to new computer; Setup home network; cleanup and download data to laptop.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Computer Repair,
Computer Training
FAQ
JorgeTechGuru is currently rated 5 overall out of 5.
Monday: 4:00 PM - 11:00 PM
Tuesday: 4:00 PM - 11:00 PM
Wednesday: 4:00 PM - 11:00 PM
Thursday: 4:00 PM - 11:00 PM
Friday: 4:00 PM - 11:00 PM
JorgeTechGuru accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, JorgeTechGuru does not offer free project estimates.
No, JorgeTechGuru does not offer eco-friendly accreditations.
No, JorgeTechGuru does not offer a senior discount.
No, JorgeTechGuru does not offer emergency services.
No, JorgeTechGuru does not offer warranties.
JorgeTechGuru offers the following services: Hard Drive Replacement. Data Backup Recovery. Data Transfer. Adware & Spyware Removal. General Computer Support & Maintenance. iPhone Sync Issues. Printer Setup & Issues. Wired & Wireless Private Network Configuration & troubleshooting. Hardware & Software Installation.