ceramic tile, remodeling, house cleaning, home remodeling
+ 2 more
They replaced the grout in one bathroom as it was too stained to clean. The found in the other bathroom that the wall board behind the shower was in bad shape in many places so we decided that they would pull down all the old tile and wall board and replace with new wall board and tile. It was been a couple of years and I don't remember the cost but I do remember they were able to pull together all the materials they needed very quickly and the additional work did not take long and the shower tile work still looks pretty good even after more than 3 years. There are a few places where the grout is not completely smooth and does tend to collect moisture and is hard to clean.
Description of Work: I purchased a deal to clean bathroom grout.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Joel C.
04/2015
3.0
ceramic tile
+ -1 more
Scheduling was difficult. Once they made an appointment they showed up and performed the work OK but did a so, so job. It was not a bad job but also not exceptional. I will likely just use a known provider int he future instead of a coupon special.
Description of Work: Replaced bathroom floor using special offer
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
$300
Connie H.
04/2015
2.0
ceramic tile
+ -1 more
I was not happy with their service. Nothing happened, he came out and he gave me an estimate for $600 to grind everything out. There were molds at the base of the tiles, so he had to grind the tile all out rather than replacing the grout. But he could not grout my tile kitchen or bathroom backsplashes because he did carry a cart or even a clear sealing would have been fine with me. So he wrote me an estimate and said that the $99 big deal could be against the charge if I decide to do the job for $500. I never received anything at all for him even the written estimate so that I can have the option of them doing a complex job or not. It took so long and it did not have to bug me and I thought that I did have to plan the job anyway but now that I am being asked about it, that is the only Angie?s List problem I have ever had. However, they guy who came out was nice but there was just no follow through and I kind of felt like; what they said they would do was different from what he was really prepared to do and it was mis-leading. That is the problem with the big deals; I have to buy it but I really don?t know what specific job I have is something the person can do or not. There are no clear specifications from the company before I purchase. I would say that they were not reliable. He was a nice man and I have no reason to doubt that he could not do the job but I have to say that it was an unreliable exchange because I didn?t get what I paid for and there was no follow up.
Description of Work: I used the big deal of Interstate Remodeling Services. It was for tile grout cleaning. But he ended up doing an estimate for grinding the grout down.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$600
Sonjia W.
12/2014
1.0
ceramic tile, handyman service
+ 0 more
When they provider showed up at my home, he had his girlfriend do my upstairs bathroom while he did my downstairs bathroom. After the job was complete, it looked like a first grader had done the job. I asked him to return to do a better job or refund my money back. He did nothing but told me I would need more work done and he wanted to charged me an additional $500.00. I was not home when he did the work (my daughter was), but for the money I spent, and the services I received, I should have received a refund. He did a lousy job. I wonder how can he look at himsefl in the mirror every morning knowing what he did was wrong. He took my money and did nothing professional.
Description of Work: This started out as a big deal for $99.00 and the provider arrived at my home, he stated I needed more work d*** one my bathroom grout. It turned out that I needed nothing more that re-caulking my grout.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$700
Mel B.
11/2014
1.0
ceramic tile
+ -1 more
I did not order this work - I don't know why you are sending this to me.
Description of Work: I did not order this work.
Rating Category
Rating out of 5
Heather D.
08/2014
4.0
ceramic tile
+ -1 more
Very nice but we really had no idea that our shower was in that much trouble. Since no dry Crete cement board was installed when house was built, I am at a loss. My quote was 1800 if I did the demo and supplied the tile. I don't have this kind of money so I hope a repair can be found with them cheaper because they were nice but it is a disaster. I think hitting the tiles at the top or side would have helped us still be able to use in an emergency, like our relatives arriving or something like that.
Description of Work: He was to caulk. He said he could not because tiles were old. They smashed when he hit them with his hammer. We are left without a functioning shower ever since. We paid $109 to lose our shower.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
STEPHEN S.
07/2014
2.0
ceramic tile
+ -1 more
Aggressively attempted to overcharge by estimating 325 square feet when area was less than 250 square feet. Grout cleaning was marginal in quality.
Description of Work: Grout cleaning.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$50
Michael S.
05/2014
5.0
ceramic tile
+ -1 more
It went well. He came as scheduled and performed the work. The shower looked great and I thought the price was worth it. He was professional and clean. Would use them again.
Description of Work: I bought the big deal to have the grout cleaned in my shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Frank M.
05/2014
1.0
ceramic tile
+ -1 more
It was a terrible experience. They did not do anything. They didn’t call me back.
Description of Work: I purchased the Big Deal for two bathrooms for caulking/grout restoration.
Rating Category
Rating out of 5
responsiveness
1.0
mark C.
05/2014
5.0
ceramic tile
+ -1 more
I booked the big deal online, and promptly called to follow up and schedule them. He also does the work, so he was juggling the work and the scheduling, so he had to call me back. That back/forth cost us a more immediately available and convenient date, versus a later and less convenient date. When he and his crew mate did come, they took a look around and tried to up sell me on a more expensive job. It was a combination of some regrouting (which i did need) and something else that was an obvious upsell. When I dug in on the basic bathroom tile job I had paid for, he told me he had some problem to fix with a previous customer or a double booking and had to reschedule... Their next date was also inconvenient, but now I just wanted something DONE. When they came to work, I did agree to the up sell minus the regrouting. That drove it from $120 (I think) to $190. Removed my nasty old caulk and treated my bathroom tile in two full bathrooms. Then they applied their protectant and recaulked to prevent additional mildew and other gross stuff from building up. It took a few hours, and included one break to let chemicals work their magic. It looked good when they were done. (Its A 35 year old generic white tile and shower, so they couldn't make it look "brand new"), but it looked better than anything we had done by ourselves, and better than anything our outside cleaners had ever done. I was still skeptical. So, I have waited. The caulk has held up. The mildew has stopped, and I am very satisfied. I wish the start up wasn't as clumsy, and the initial visit/pricing didn't feel like a bait and switch, but it was worth it.
Description of Work: It was a Big Deal for $122 for 250 Square Feet of Kitchen and/or Bathroom Caulking/Grout Restoration
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
JEFFREY S.
05/2014
5.0
ceramic tile, remodeling
+ 0 more
Our bathroom caulking was in need of some TLC and Interstate Remodeling did the trick. The provider was on time, courteous, and performed the work as advertised. He did offer us additional services for an additional cost, but was willing to perform the work as specified in the deal.
Description of Work: Bathroom Caulking and Grout Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$109
kara S.
05/2014
5.0
ceramic tile, handyman service, remodeling, home remodeling
+ 2 more
Interstate Remodeling, was easy to schedule, timely and did a good job.
Description of Work: I bought a big deal for $109 for 250 Sq. Ft. of Kitchen & or Bathroom Caulking and Grout Restoration & More!
Rating Category
Rating out of 5
Yes, I recommend this pro
$109
julian G.
05/2014
4.0
ceramic tile
+ -1 more
The work was well done. However, what it was offered in the details is not what you get. It is confusing that they mention an area in square feet but only provide linear feet of caulk. when I asked about the tiles area, they said it was not part of the deal. You just need to make sure you understand what they will actually do.
Description of Work: Calked the bathroom tub
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$150
Ann M.
05/2014
1.0
ceramic tile
+ -1 more
Vendor did not respond quickly to calls, so with poor review on top of that, we decided not to use.
Description of Work: Decided not to use vendor after poor online reviews.
Rating Category
Rating out of 5
$109
Emile B.
04/2014
1.0
remodeling
+ -1 more
4 times I've made appointments, and every time the contractor never showed up.
Description of Work: .
Rating Category
Rating out of 5
$122
Diana O.
04/2014
2.0
ceramic tile
+ -1 more
First we had trouble scheduling. When he finally showed up (late), he thought it was a full bathroom remodel and seemed very shocked. When I explained I just needed the tub sealed, per the Big Deal, he told me the tile would also needed to regrouted. That still should have been covered by the deal, but he wanted an additional $200. After he left, I never heard from him again and he never completed the work.
Description of Work: Big Deal for regrouting/caulking 250sq feet in the bathroom.
Rating Category
Rating out of 5
$109
Debra W.
04/2014
4.0
ceramic tile
+ -1 more
It turned out fine! No additional fees associated with the Big Deal. The Deal was as advertised.
Description of Work: I purchased a $109 Big Deal for 250 Sq. Ft. of Kitchen and/or Bathroom Caulking and Grout Restoration and More. They did work in our bathroom. They also provided us with an estimate to repairs cracks in the bathroom tile.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$109
Guy M.
04/2014
2.0
ceramic tile
+ -1 more
We planned to have a very small shower re-grouted and a large bathtub re-caulked. The company owner, Gustavo Borja said the job would actually cost $500! It seemed like a bait and switch to me!
Description of Work: The Big Deal was for "250 Sq. Ft. of Kitchen & or Bathroom Caulking and Grout Restoration! + More!"
Rating Category
Rating out of 5
Barbara T.
04/2014
1.0
ceramic tile
+ -1 more
The contractor never returned my calls. I was refunded the cost of the package.
Description of Work: Never returned my emails.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
stephen C.
04/2014
1.0
remodeling
+ -1 more
Could not contact and got no calls.
Description of Work: .
Rating Category
Rating out of 5
$109
Arnita A.
03/2014
4.0
ceramic tile
+ -1 more
They were professional and on time for the estimate. However, I did not go with them due to fine print issues.
Description of Work: I purchased a big deal for tile work.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$400
Hasan N.
02/2014
1.0
ceramic tile
+ -1 more
This guy was obnoxious and down right belligerent. Finally, in order to stop his insistent lecturing and further wasting my time I told him to just leave my house. While leaving, he used expletives and said he doesn't like people like me who take advantage of laborers by paying little money for the work. I was shocked thinking why did he bother making the big deal offer of $122 in the first place? Of course the answer is simple. This is bait and switch dirty tactic and Angie's list is ruining their reputation by being part of this. I got so turned off by this experience that ever since I stopped using Angie's list and have been going through Homeadvisor.com for all my projects. I own eight properties and have been dealing with all kind of service providers but never ever had such unpleasant experience, not to mention all the time I wasted.
Description of Work: I would like to make sure that this service provider does not get another chance to prey on some innocent customer, especially a senior citizen. He was very rude and belligerent. He was not dressed up as a person who was ready to go to a sleazy night club instead of about to do grout work in my bathroom. He obviously had no intention of honoring $122 big deal price. He rudely refused and was standing in my bathroom giving my lecture wasting my time. He also had his girlfriend with him who had no business being in my house. When I told him that I am not interested in his up selling lecture, he kept babbling on and on. He wanted to change the little grout project of $122 into building a Taj Mahal and charge me $1200.
Rating Category
Rating out of 5
$122
Denise S.
02/2014
5.0
ceramic tile
+ -1 more
It was an Angie's List Big Deal that I purchased. They did a nice job. They came on time. There were two guys and they were pleasant and did a nice job. They were friendly and competent. The interaction was good. I spent extra because my square footage was bigger.
Description of Work: I used Interstate Remodeling Services to clean the grout in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Steve P.
01/2014
3.0
ceramic tile
+ -1 more
It was fair. It just didn't seem like they did what we expected them to do. The work just wasn't as satisfactory as we expected. They tried to clean the tile and it really didn't come out that well. We were a little disappointed. Actually, I think we thought they would do a lot more than what they did. We felt like we didn't really have a clear understanding upfront of exactly what they were going to do.
Description of Work: I used the "Big Deal" that I purchased for the services of Interstate Remodeling Services. They cleaned the tiles in the bathroom.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$105
Steve T.
01/2014
2.0
home remodeling
+ -1 more
I purchase the Big Deal on Angie's List for a shower caulk cleaning for three showers. After the initial appraisal, he determined that we had a mold problem in the wall of one of our showers and recommended replacing the drywall and tiles. Interstate Remodeling Services were difficult to reach and only called back after repeated attempts. Apparently, the company is a single person with some ad hoc assistants and the Big Deal offer overwhelmed his company. Once an appointment was scheduled, he did not show up. Upon a second appointment, he was several hours late. His work was satisfactory, but his lack of ability to maintain a schedule hurts his reputation.
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Service Categories
Ceramic Tile,
Kitchen and Bath Remodeling,
General Remodeling,
Handyman Services,
Plaster,
House Cleaning,
Doors,
Cabinet Refacing and Refinishing,
Interior Painting,
Exterior Painting,
Landscaping,
Flooring Sales and Installation
FAQ
Interstate Remodeling Services is currently rated 3.7 overall out of 5.
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Interstate Remodeling Services accepts the following forms of payment: Check,Discover,MasterCard,Visa