Eco Save Maids

I purchased a Living social deal for 3 hours of deep cleaning. According to the instructions on the voucher I filled out their online form on a Sunday. The form said I would hear from them in 4 business days. Friday evening I called (voicemail) and emailed them to inquire as to when I could schedule a cleaning. I heard nothing back until the following Wednesday when I received an email "Reminder" that I had a cleaning scheduled the next day at 12:30 and that there was a 48 hour cancellation fee of 40 dollars. This was not previously scheduled and a 48 hour fee when you only give less than 24 hours notice of the appointment is unacceptable. Although it was extremely inconvenient for me to arrange to be home for the cleaning (since I didn't know the company I was not going to just let them in with no one home) I made it work. They arrived early and they reminded me that since there was 2 of them it would be only 1.5 hours for the cleaning (2x1.5=3 hours). That was expected from the fine print on the voucher. I asked them to work on the bathrooms (3) and vacuum the floors in the house. They looked at me and said "in 1.5 hours?" While they have done a nice job, I expected more from the advertisement of "3 hours deep cleaning." Overall since they were very non-communicative in scheduling, I cannot recommend this service.

They arrived late. As I mentioned above, they broke some things. And they followed up with a horrible customer service.