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Dr Glass Window Washing

Window Cleaning, Windows, Glass and Mirrors,

About us

Dr. Glass Window Washing has been a premier residential cleaning service for more than 30 years. Dr. Glass is a 13 time SUPER SERVICE AWARD WINNER. Dr. Glass has won one, or more, SUPER SERVICE AWARDS in 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 and 2017. Working with you year after year, we become part of your maintenance team. Additional DBA - Dr Glass Window Washing Inc. Additional email - tim@docglass.com. Additional contacts - Molly & Wayne. Additional phone numbers - (301) 270-0607, (301) 588-0029. $275 minimum job cost.

Business highlights

46 years of trusted experience

Services we offer

Window cleaning, storms, screens, sills, doors, mirrors, skylights, interior & exterior light fixtures & fireplace glass

Services we don't offer

Window replacement, window treatments. Screen fabrication, screen repair. Gutter cleaning. Power washing.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

5.0390 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 201-225 of 390 reviews

Ann H.
06/2011
5.0
window cleaning
  + -1 more
They cleaned all windows ,storms and screens in our big old house.
Description of Work: we live in a large older home with lots of windows,old storms and screens etc.Tim gave a phone estimate based on my count which was inaccurate.He felt badly and wanted to split the difference,even though it was my mistake.The crew did an unbelievable job.All were very professional,clean,polite and easy to have around for the day and a half it required!I discovered one of the crew actually removing old ivy from the screens by hand....beyond the call of duty!Yes,I will definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,240

MARILYN B.
06/2011
3.0
window cleaning
  + -1 more
They said they would clean sills and such and they did not. They sent one man to complete the work. and he did the job but it was not super, and from what I heard it shouldn't have been better quality work. I would say they just did okay.
Description of Work: They cleaned inside and outside windows on the whole house.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Dr Glass Window Washing
This customer's report is simply not correct, possibly because it was filed 26 months after the work was done. We did the work in April, 2009 not June, 2010. When I followed up after the job in 2009 she did not express any of these concerns.

Elizabeth S L.
05/2011
5.0
window cleaning
  + -1 more
He arrived on time (actually a bit early), checked out the job and proceeded to do the work, while explaining to me every facet. He worked efficiently, was very clean and neat, and did a terrific job. I look forward to having him return in late fall to clean our windows again.
Description of Work: Otto cleaned all the windows (floor to ceiling, inside and out) in our apartment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Barbara H.
05/2011
5.0
window cleaning
  + -1 more
This was the first time I used this service and I was very pleased with the service from initial phone quote to completion. The young men doing the cleaning were pleasant, responsive and neat. Yes I would and will use them again:)
Description of Work: Window cleaning interior and exterior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

James H M.
05/2011
5.0
window cleaning
  + -1 more
This is now the third year that I have used Tim and his gang to clean my windows. Again, they did a fantastic job! The day that they were to clean the windows, they ran into some traffice and gave me a call to let me know that they were on their way and would be there soon. Once here, they survayed the work to be done and went right to work. They were quick, efficient, nice, professional and above all competent. I have already made arrangements to have them come back out to my house this spring. It is great to have clean windows done by a professional crew! I would recommend them to anyone.
Description of Work: I had the windows in my house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

angela L.
05/2011
5.0
window cleaning
  + -1 more
The windows are simply amazing, and you can see out to the beautiful views without having anything obstructed on the windows. It has made a dramatic difference, especially in our living and dining rooms. Tim called several days later to check on how we liked it, and whether all was done to our satisfaction. We will most definitely put Dr. Glass on our list of annual tasks/events to ensure we keep our beautiful views clear. Thanks again to him and his professional crew.
Description of Work: We purchased a house in Nov that had been used as a rental for the last 14 years, and probably had not had its windows washed in all that time. There were layers of dirt, crud, and hundreds of dead bug layers on the 1971-era windows and their accompanying storm/screen window coverings. Totally disgusting, and made even more so by the fact that the house looks out to a wooded area and has huge windows that are the focus of each room. I looked up the best rated window cleaner and called Tim, who attempted to give me an estimate based on my inexperienced count of windows (I did not know the difference between sash and non-sash or double paned, etc.). He was extremely patient, despite my phone cutting off every 5 minutes, and I ended up doing a separate count based on his advice, then emailed him. I had an estimate the very next day, , which included the Angie's List discount, and when I called him I lucked out and he had a cancellation two days later so I had my appointment right away. They came promptly in the morning on Friday (two gentlemen) and worked all day (it was a big job). It began raining near the end of the day, so they were going to come by on Wed to finish it up (they saved the outside until the end so if they had to stop early and return, they could do it without me having to be there). I was amazed to find out that they, in fact, had come by on Monday, earlier than promised, to finish it up. They cleaned the outside windows, inside windows, pulled off and washed down the screens and storm windows, and removed broken and damaged window clasps. They even scrubbed out the layers of dead bugs and debris on the inside sashes! The two gentlemen were extremely professional and polite, and we barely knew they were in the house cleaning during the day. They worked straight through and were very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Stacy S.
05/2011
5.0
window cleaning
  + -1 more
Our windows from about 1986 look like new. They cleaned inside and out and all storm windows. We can see out of our bay window now when the sun hits it. Thanks.
Description of Work: Cleaning of all windows and sliding glass doors inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lawrence L.
04/2011
5.0
window cleaning
  + -1 more
Contacted Tim for an estimate. He wrote up and returned an estimate the next day. We wanted to try and get the windows cleaned quickly because we are preparing to sell our house. Tim contacted his crew and made arrangements to have them do the job on a Sunday! Luis and the crew arrived between 9-9:30am -- as scheduled -- and completed all the work by about noon. They were polite, friendly, and efficient. Most importantly the windows look fantastic! A great experience from start to finish.
Description of Work: Cleaned all windows (inside and out) and screens in our 4 story townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Frances S.
04/2011
5.0
window cleaning
  + -1 more
Tim Poly was very reponsive to my request for an estimate and quick to get me on his calendar to do the work. The two gentlemen who arrived to do the cleaning were extremely professional and detail-oriented. They moved all necessary furniture and were careful to secure window treatments away from the windows while cleaning. They were very gracious about working around a crew working on my back deck on the same day. I'm thrilled with the results - the windows absolutely sparkle!
Description of Work: Dr. Glass cleaned the inside & outside of all our windows, including the screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$690

NIKI G.
03/2011
5.0
window cleaning
  + -1 more
I phoned the company and the phone was answered promptly and an appt. was set up for a week later. As it turned out, I was called to see if I wanted the windows done sooner, since they had a cancelations. I took the earlier appt. I knew what to expect because we used this company before. One man did the work. He arrived right on time and got to work. He was there approximately 3 and a half hours.
Description of Work: All of our window screens and windows were washed. The screens and storm windows were taken apart and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Michael N.
03/2011
5.0
window cleaning
  + -1 more
Terrific service from the 1st telephone call. Did a telephone estimate with follow-up mailed written estimate. Easily reached an agreeable date for the work. Due to circumstances beyond their control the team was late arriving, but I was kept aware of the delay and status by telephone from the owner, Tim Poly. The team, led by Jon Tyler, was terrific in every way - efficient, cheerful, skillful, and hard-working. They stayed until almost 7PM to finish since they had started later than planned. They even did several small windows I had not expected to be touched. Bottom line: The service is not inexpensive, but my wife and I are delighted with the outcome and believe it was worth the cost.
Description of Work: Crew of 3 cleaned all windows, inside and out, and all screens and frames. This is a large house with three floors, 5 bedrooms, and large areas of glass, including some difficult to access from both sides. No assistance or preparation required by the owners, and everything was returned to its original position.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$710

Freddie Z.
02/2011
5.0
glass repair, window cleaning
  + 0 more
I called Tim Poly to get an estimate of what it would cost. In about 15 minutes I had an estimate of what it would take to clean all the windows in the house. Tim was friendly, professional, and courteous. I made an appointment for later the same week. Otto came out-was on time and very kind, professional, and courteous. He did a wonderful job on all the windows inside and out even in the cold weather. He was done in just a few hours and they all looked great. If I wasn't happy with anything he said he would redo it till i was happy. Very friendly people and customer oriented. Would definitely use them again! Great people.
Description of Work: We were getting our house prepped to put on the market. Windows needed to be cleaned on the entire house--inside and outside. A lot of windows in the house can make a huge difference in the way it shows when put on the market. All windows were cleaned inside and out--basement, main floor and second story.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

CLAUDIA V.
02/2011
5.0
window cleaning
  + -1 more
It worked out well. There were some communication difficulties with the time. They came late and didn't let me know they were going to be late. As a result of that the company gave me a 10% discount on the price to make sure that I was satisfied. I would use them again. They did a good job.
Description of Work: I used Dr Glass McLean for window cleaning probably about four or five months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$300

John S.
02/2011
5.0
window cleaning
  + -1 more
very professional. Did a very good job. More expensive when compared to other companies.
Description of Work: cleaned all windows inside and out. Cleaned screens and large mirror over fireplace. Some rear windows required a ladder capable of reaching third floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

LLOYD S.
01/2011
5.0
window cleaning, window treatments
  + 0 more
I rate them high overall. He is a little pricy but I do not mind paying him that price. He even followed up to know about the service he provided.
Description of Work: I used Dr Glass McLean to wash my windows last November.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kris K.
01/2011
5.0
window cleaning
  + -1 more
I did not hire Doctor Glass to do the work. They were very quick to get me my quote and very nice. But they were $200 more than another company. Price is why I did not hire them.
Description of Work: I received a quote from Doctor Glass to complete some window cleaning.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$500

Lynda C.
12/2010
5.0
window cleaning
  + -1 more
I contacted Tim Poly to get an estimate for window washing. He responded promptly with what I considered a reasonable estimate for the number of windows (26) that needed to be washed. Tim remained in contact over a period of time (about 6 weeks) that I was unavailable due to job, travel and family commitments. I am so glad that he continued to follow-up on my initial inquiry. Last week, we decided on a date and time. Tim called and emailed to confirm the appointment. Otto and Carmen arrived early and did a fabulous job! They were organized, efficient, meticulous and thorough. My windows sparkle! It is wonderful to look through glass that is so clean. Whatever window washing product they use leaves the house smelling fresh and and natural. (Not a hint of chemicals or amonia; how wonderful!) I will use Dr. Glass again in the spring to wash the windows in my sunroom. I highly recommend Dr. Glass and I thank Angie's List for the service provided to consumers.
Description of Work: Service included removing screens and storm windows; washing all windows on main level and upstairs both inside and out; cleaning and replacing storm windows; vacuuming the debris in the window wells

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Sara B.
12/2010
5.0
window cleaning
  + -1 more
This is the 3rd time Dr Glass has done window washing for us and every time has been a great experience. They get the windows sparkling clean and do it for a reasonable price, and in less time than I could ever do.
Description of Work: Washed all windows, inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Lee H.
12/2010
5.0
window cleaning
  + -1 more
Professional team, great job! Worked consistently until the job was done. They even gave us an earlier date than originally promised so everything was done for Thanksgiving.
Description of Work: Cleaned windows on all levels of the house - including some older windows with divided small panes and three bay windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Michael Y.
11/2010
5.0
window cleaning
  + -1 more
Positive expereince. Will use again. I called to say that they needed to come back becuase it appeared they missed a few windows. They were prompt in returing and it turned out the outside were clean. It was my inside that needed cleaning!
Description of Work: Cleaned all outside windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Karen G.
11/2010
5.0
window cleaning
  + -1 more
My experience with Dr. Glass was outstanding. Tim Poly called me back within minutes of my initial phone call to Dr. Glass and provided an estimate by email within a day or two. We arranged for the window cleaning to be done the following Saturday afternoon. The two-person crew arrived exactly when promised, was friendly and efficient. They unobtrusively cleaned the interior windows, carefully moving drapery and furniture to have full access to the windows. Everything was returned to its proper place. The outside was done thoroughly as well. They even cleaned my outdoor light fixtures--desperately in need of some attention. In total, the job took approximately two hours. The increase in natural light was amazing, and the windows sparkled. I plan to have the windows cleaned at least once, if not twice each year from now on and will definitely call Dr. Glass. I can't imagine anyone doing the job better.
Description of Work: Cleaned the interior and exterior of 20 casement windows plus sliding glass doors and a storm door. Windows had not been cleaned for a few years, so they were quite dirty on the outside. I do not have storm windows and just one window and the sliding glass doors have screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

James H M.
10/2010
5.0
window cleaning
  + -1 more
Made e-mail contact, and got a quick reply. Supplied quote and we confirmed date for work to be done. A bit "bumpy" in making connection on day specified, but well worth the small challenges. Guys arrived, went right to work and did a fantastic job. Quick, efficient, and very professional. Plan on using same company/workers again in the Spring. Excellent job all the way around.
Description of Work: I had my windows and screens cleaned - inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

James G.
10/2010
5.0
window cleaning
  + -1 more
The entire experience was exceptional. One call to Tim and within a few minutes an estimate was emailed to me. The team appeared exactly as scheduled for this two day job. They took exceptional care of our furniture and floors and shrubs and plantings outdoors. Nothing was bothered or damaged and everything that needed to be moved was returned to exactly the same location. This job wasn't easy as the back of our home is three stories tall and involved several Palladian type windows plus other double hung windows. Our windows and doors haven't looked this good since the house was new. We will use Dr Clean again and highly, and I do mean highly, recommend them to anyone wanting to see the world through brilliantly clean windows and doors.
Description of Work: Cleaning all exterior windows, screens and 15-panel doors plus cleaning interior 15-panel doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Louise S.
10/2010
5.0
window cleaning
  + -1 more
Service was great overall - first time I had this degree of window cleaning done in 11 years of residence! Allen thoughtfully volunteered to do rid the area around the entrance of spiderwebs while he was up on the ladder, which I appreciated. Mr. Poly attempted to reach me for a follow-up call after the fact but had to leave a message. I appreciated the customer service effort.
Description of Work: Inside and outside cleaning of all windows and glass sliding doors in tall townhouse, including screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JENNIFER W.
10/2010
5.0
window cleaning
  + -1 more
Tim and his crew did a fantastic job. I found him through Angie's List and everything that everyone said about him doing a great job was true. Tim and his crew were thorough, careful, polite and fast. Our windows sparkled beautifully after they were done. I highly recommend hiring him.
Description of Work: Washed all the windows in our 2 story plus basement w/ windows house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Contact information

3907 S 9th St, Arlington, VA 22204

http://www.docglassva.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Windows,
Glass and Mirrors,
Window Treatments

FAQ

Dr Glass Window Washing is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

Dr Glass Window Washing accepts the following forms of payment: Check
Yes, Dr Glass Window Washing offers free project estimates.
Yes, Dr Glass Window Washing offers eco-friendly accreditations.
Yes, Dr Glass Window Washing offers a 10% senior discount.
No, Dr Glass Window Washing does not offer emergency services.
No, Dr Glass Window Washing does not offer warranties.
Dr Glass Window Washing offers the following services: Window cleaning, storms, screens, sills, doors, mirrors, skylights, interior & exterior light fixtures & fireplace glass
Window replacement, window treatments. Screen fabrication, screen repair. Gutter cleaning. Power washing.

Contact information

3907 S 9th St, Arlington, VA 22204

http://www.docglassva.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM