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85 years of trusted experience
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Reviews
3.716 Reviews
Showing 1-16 of 16 reviews
Parbury S.
12/2014
electrician, lighting
+ 0 moreunknown
Description of Work: We use Dominion for electrical parts, as needed. We travel to the store, and have not used any direct service from them. Overall, they are easy to deal with and generally have the parts needed in stock.
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Yes, I recommend this pro
$100
Abigail E.
06/2014
electrician, lighting
+ 0 moreHad an excellent experience with Dominion Electric. We went there to buy under cabinet lighting, and the woman who helped us also gave us an impromptu design consultation which included some great tips that we ended up incorporating into our kitchen remodel design. Great inventory and selection, very friendly and professional. We will go there for lighting moving forward.
Description of Work: Design consultation and sold us under cabinet lighting.
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Yes, I recommend this pro
$600
Karen B.
06/2014
lighting, ceiling fans
+ 0 moreOur electrician encouraged us to go to Dominion Electric to buy our fans since the ones we have from the local orange Mega mart no longer work. We went to Dominion and their sales staff is very professional. Our sales woman did not try to sell us anything and made copies of several fan models for us. We showed them to our electrician and then went back to Dominion. We made sure to see the same sales person who recognized me and then said, and quot;Thank you for coming back. and quot; You don't hear this very often. Dominion is more expensive but the warranties are better and the sales staff is far more knowledgeable than the mega mart. I would go back there if we had further needs. They have an amazing selection of lights to suit all needs.
Description of Work: We bought several fans and lighting
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Yes, I recommend this pro
$3,000
Response from Dominion Electric Supply Company, Inc.
ray T.
01/2014
lighting
+ -1 moreI went to this store to create and place an order for lighting for a new home theater room and rest of the basement area. the order was to include a large number of recessed lights, undercabinet lights, and a home automation control system that could be operated via ipad. I made an appointment with a sales rep (who turned out to be one of the managers I was told). I brought in a detailed design showing all of the lights needed and only needed help selecting the final products and placing the order. the person was not familiar with the home automation products available to control lighting from an ipad. I waited 2 weeks to contact them after not hearing anything. I was told the person that I met with was on a business trip for 2 weeks, and there was no record of my order. I waited for another 2 weeks and still was not contacted by the person despite an email request and phone calls with another sales rep. bottom line - abysmal customer service and poor knowledge of current industry trends.
Description of Work: develop and place a lighting order
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Response from Dominion Electric Supply Company, Inc.
Diane G.
11/2013
lighting
+ -1 moreAbsolutely no customer service. They don't care if you're there or not. Lots of people sitting at desks. No one interested in customer service or communication.
Description of Work: Tried to find light fixtures.
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Response from Dominion Electric Supply Company, Inc.
Robert V.
09/2013
lighting
+ -1 moreAfter several years, we were having trouble with a fixture and two caps, which had cracked. The electrician who had installed the lighting originally told me it was a factory problem and that I should call Dominion. With the original receipts in hand, Dominion worked with the manufacturer and arranged replacements. Mary Rudy was amazing and I can't praise her and Dominion enough. This was the way businesses used to be run!
Description of Work: We purchased exterior lighting for an outdoor deck project from Dominion Electric
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Yes, I recommend this pro
Cynthia D.
07/2013
electrician
+ -1 moreHe was able to help me and everything went well ordering my items. They have a great selection to choose from.
Description of Work: I went to the show room and they helped me select some light fixtures. They also provided special assistance when it came to ordering.
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Yes, I recommend this pro
$2,000
Tom J.
07/2012
electrician, lighting
+ 0 moreThe first time I visited I got great customer service. A lady on the showroom helped out and did a great job explaining options for my lighting project. However, the second, third and fourth time I visited it was nearly impossible to get help. Like the previous comments there were plenty of salespeople sitting at their desks, they just didn't seem to want to deal with customers. The service desk in the back is a bit better, but you need to know exactly what you want as they are used to dealing with professionals.
Description of Work: Under-cabinet lights, recessed lights.
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$200
Erin W.
04/2012
ceiling fans, electrician, lighting
+ 1 moreExcellent quality merchandise, nice showroom in convenient location. Service in the showroom was a little slow on a busy Saturday, but that's to be expected. We used our own electrician to install.
Description of Work: Purchased ceiling fan, electrical supplies
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Yes, I recommend this pro
$1,000
JO ELLEN W.
09/2011
lighting
+ -1 moreI'll never go back to Dominion after I receive my new shipment -- which I didn't want to get from them, but they would not refund my money even though they gave me a defective light fixture.
Description of Work: I totally agree with the previous report. Unfortunately, I did not review Angies list before using Dominion! I am also remodeling my kitchen and wanted two pendant lights to go over the pennisula. I found two, and ordered them -- one pendant was defective and wanted them both replaced. I felt that just replacing the one defective light would delay the situation because it was highly probable that the replacement would also be defective, for reasons that would take too long to explain. Anyway, I talked with Linda, the Manager, and, to say that she was curt would be an understatement. She acted as if she was doing me a hugh favor by taking back the defective pendant -- she absolutely REFUSED to refund my money, and she acted as if she couldn't get me out of there fast enough. I ordered new pendants which will take another three weeks to get in the shop. Long story short, why bother with these people???? There is a lovely shop I found in Old Town Alexandria on Henry street that I will be going to for all my lighting in the future. And their prices on the same items were better. It's not as if I was buying a $25.00 light fixture. And, as the person said in the previous report, so what if I were? They should treat their customers better.
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$800
CATHERINE R.
02/2011
lighting
+ -1 moreMy husband and I are currently remodeling our kitchen. We were in search of lighting fixtures. We visited this showroom and spent well over 45 minutes without one single individual acknowledging we were there. While several people were working with customers, there were others sitting at their desks avoiding our eye contact. Obviously, this company doesn't need any new business and the economy must not have affected their sales. If their process is you need to make an appointment, then shouldn't someone have the decency to advise potential customers of their process? Not one person said, "we'll be right with you," NOTHING. We get better treatment at the big box stores..........Don't waste your time.
Description of Work: Went to purchase lighting for our kitchen remodel.
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Elizabeth B.
08/2010
electrician, lighting
+ 0 moreI will never go back to Dominion Electric Supply Co. They have lost my business forever.
Description of Work: I went to Dominion Electric Supply Co. in search of a globe for a flush mount light fixture from the 1970's. The original globe had been dropped and was broken, but I had all the dimensions. After a very long wait for customer assistance (they actually took a couple who had walked in AFTER me before me, even though I was in the que), I spoke with a customer service person who obviously did not want to help me search for a globe since it was a small ticket item. What she didn't realize is that I am replacing all the light fixtures in my home and was shopping for my mom. Long story short; she was rude, dismissive and gave me a flyer with out-dated websites for other companies so I could go to them in search of my $10 globe. It was obvious that she could not get rid of me fast enough so she could make more money on someone else.
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Mat D.
09/2008
lighting
+ -1 moreI made an appointment with Erin and sent her pictures and a description of the area. She worked with me for an hour to discuss my options. I purchased the fixtures through her and, while probably slightly more expensive than I could have gotten online, it was more than made up for in the time she spent discussing design options with her. The prices I received reflected the fact that I was referred to her through my electrician (i.e., I received his prices, rather than the prices one would get off the street).
Description of Work: My electrician, Craig Staples, recommended that I speak with Erin Schwartz at Dominion regarding the lighting installation I was planning for my desk area.
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Yes, I recommend this pro
$330
SUSAN F.
08/2008
lighting
+ -1 moreGreat.
Description of Work: I purchased 3 ceiling fans, remotes and switches. Debbie Carr was my sales person and she was great. I spent more than I wanted to spend, but I was pleased with the unique fans and light fixtures that they sell. They give great service and are much better to deal with than some other companies. The people at Dominion are very knowledgeable and Debbie offered great suggestions.
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| value | |
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Yes, I recommend this pro
$800
KAREN H.
07/2008
electrician
+ -1 moreThey were very prompt. I felt like their prices were very much reasonable. They did an excellent job at installing the outlet. They cleaned everything up.
Description of Work: They installed outlets so that we could have a flat screen television.
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Yes, I recommend this pro
$200
LYDIA W.
02/2008
lighting, electrician
+ 0 moreElaine was very patient and generous with the time she gave to my husband and me. Dominion accepts your returns graciously, without any hassles, too. They are competitively priced (no bargains here, unless you find an item you love that is on sale.) I recommend Elaine to anyone with lighting needs.
Description of Work: For my kitchen remodel, I worked with Elaine White, a residential lighting consultant at Dominion Electric.
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Yes, I recommend this pro
Contact information
5053 Lee Hwy, Arlington, VA 22207
www.dominionelectric.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
9:00 AM - 3:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lighting,
Electrical,
Ceiling Fans,
Landscaping - Lighting,
Energy Efficiency Auditing
FAQ
Dominion Electric Supply Company, Inc. is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Dominion Electric Supply Company, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Dominion Electric Supply Company, Inc. does not offer free project estimates.
Yes, Dominion Electric Supply Company, Inc. offers eco-friendly accreditations.
No, Dominion Electric Supply Company, Inc. does not offer a senior discount.
No, Dominion Electric Supply Company, Inc. does not offer emergency services.
No, Dominion Electric Supply Company, Inc. does not offer warranties.
Dominion Electric Supply Company, Inc. offers the following services: Lighting layouts, consultations, fixture selection and design, controls, fans, energy saving products & electrical supplies. Please remember, lighting design takes time. We suggest making an appointment for consultation with blue prints and plans.
Lamp shades, fixture parts or repair
Contact information
5053 Lee Hwy, Arlington, VA 22207
www.dominionelectric.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
9:00 AM - 3:00 PM