The contractor was incapbable of getting an Arlington County Permit on his own and had to be walked through by myself. Do not believe this was a language barrier problem in retrospect. He rebuilt the originally level wall at an angle even though he requested a picture of the original wall and took the original wall down. Made three incompetant attempts to rebuild the 13 steps. Every time at a danagerous slope that would never pass inspection. The first attempt he replaced the stairs with just 10 steps! He was finally fired for his repeately incompetant and unsafe work and another firm hired. This five month episode was the laughingstock of the neighborhood. No one could believe why the steps had to be build and torn down FIVE times in a row, three with Brookstone Landscaping. Bottom line, the county inspection department warned: NEVER hire a contractor unless they can get the permit. ONLY then can the county ensure they are licensed competent professionals and can hold them responsible for failing to build to code. [AngiesList should print the last sentence in bold print and mention that in all categories of services where a municiple permit is required!]
Description of Work: Rebuild brick retaining wall and steps. Hired "brickmason" (Brookstone Landscaping) based upon recommendation of a family member and neighbor who both had minor garden/patio work done.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$6,000
Allan R.
08/2011
5.0
masonry
+ -1 more
I have no doubt he will do exceptional work. I am very pleased with him so far and his price was phenomenal.
Description of Work: He is rebuilding my brick retaining wall.
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Service Categories
Masonry
FAQ
Brookstone Landscaping is currently rated 2.5 overall out of 5.
No, Brookstone Landscaping does not offer free project estimates.
No, Brookstone Landscaping does not offer eco-friendly accreditations.
No, Brookstone Landscaping does not offer a senior discount.
No, Brookstone Landscaping does not offer emergency services.
No, Brookstone Landscaping does not offer warranties.