Description of Work: Cleaned dryer vent that had not been cleaned for at least 8 years. It turned out to be a bit more work than expected because the ducting was so long and they had to open it up half-way to get all lint out. While they had the vent open, they re-routed ducting to have one less corner and therefore less chance of lint build-up for no extra charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
jennifer A.
06/2015
5.0
chimney sweep
+ -1 more
unknown
Description of Work: They cleaned out my chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
James S.
04/2015
5.0
chimney caps, chimney repair, chimney sweep
+ 1 more
unknown
Description of Work: Contacted them due to a strong smell of smoke in house when using fireplace. They cleaned the chimney and then sent a video camera down that found that the flue had cracked and had a hole in it. Work involved was to reline chimney, remove old cast iron damper, replace with a top mounted damper (easy to use and much more efficient in sealing when closed) and to repair the crown on the chimney. Crew showed up on time, did the work and cleaned up behind themselves. I'm very happy with the work and highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Gerald S.
10/2014
5.0
chimney sweep
+ -1 more
unknown
Description of Work: Cleaned chimney, used video camera to check for condition of the chimney, checked the exterior for any damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$217
Thomas H.
08/2014
5.0
chimney sweep
+ -1 more
unknown
Description of Work: A home inspector suggested I have the chimney checked for minor water infiltration during a heavy rain on the day of inspection. Charlie arrived right in time, thoroughly checked BOTH chimneys and found no problems. The best part: there was no charge and he gave me a written report. |I'd definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gerald W.
06/2014
5.0
chimney sweep
+ -1 more
unknown
Description of Work: Inspected. Researched drawings two visits. Cleaned out blockage. Tough job that was done by Pros.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
James & Ruth E.
01/2013
5.0
chimney sweep, chimney caps, fireplaces
+ 1 more
were in need of
Description of Work: We have used Phoenix Chimney annually for about 4 years. They inspect and thoroughly clean the fireplace/chimney inside and out. We have recommended their services to friends on two occasions. Both thought they were in need of expensive repairs. Phoenix inspected the sites and notified the customers that such repairs were indeed NOT necessary. No charge was assessed for the service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Susan H.
03/2012
5.0
chimney sweep
+ -1 more
Excellent!
Description of Work: You can count on Phoenix Chimney to give you an honest evaluation of your chimney as well as a great cleaning of it as well. It's hard to get an appointment b/c Donnie is so busy (even in the spring and summer!) But it's worth the wait. I only trust Phoenix w/ my chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Jay C.
10/2011
5.0
chimney sweep
+ -1 more
Perfect.
Description of Work: Clean and inspect chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
RUTH M.
02/2010
2.0
chimney repair
+ -1 more
I contacted them and left a message regarding the work I needed done. It's two days later and I haven't heard anything from them.
Description of Work: I contacted them for chimney repair.
Rating Category
Rating out of 5
responsiveness
2.0
James & Ruth E.
10/2009
5.0
chimney sweep
+ -1 more
* prompt to respond to phone inquiry * prompt to report for appointment * friendly/tidy/polite/efficient * made useful suggestions for follow-up
Description of Work: Wood-burning fireplace chimney/damper cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Roberta S.
07/2009
5.0
chimney repair
+ -1 more
Everything went very well. He was timely in coming for the estimate and then in scheduling the work once we made our decisions. He and an employee spent a couple of hours and completed the project as promised. We have since had roofing companies back to bid on the roof replacement and several have commented on how well the repair work was done.
Description of Work: When we were getting estimates for a new roof, we were told of needed chimney repair work. We got several estimates, which varied widely in what was recommended to be done and cost. Donnie was very knowledgeable, his price was good and he seemed to identify the problems without recommending more than was needed. He repaired the chimney crown, installed a new cap, replaced and re-mortared some bricks and removed an old antenna.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$535
Ron R.
11/2008
5.0
chimney sweep, chimney repair
+ 0 more
A very positive experience from my initial phone conversation with Donnie to the end. Donnie arrived when he said he would. As promised, he called me with a recommendation for an appliance repair company. I didn't compare his price with other sweeps but feel it was a fair price. He was patient with my questions and offered many suggestions.
Description of Work: He inspected both chimney crowns, pointed out a problem with the living room chimney and then swept the family room chimney. He then inspected the family room chimney with the video camera. He also did a minor repair to the mortar between the fire box and the hearth. Donnie told me how to clean off the soot from around the fireplace and told me why I should paint the firebox and how since we're replacing the stove insert (already removed) with gas logs. Donnie explained what I should look for in terms of the crowns and gave me an estimate on the repair of the unused chimney but said there was no urgency.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Sean C.
08/2008
5.0
chimney sweep
+ -1 more
They came out, took a look at my fireplace and said "the chimney looks great; you just need to build a fire and enjoy it." They also gave me some thoughts about repairing the hearth, which had cracked. Despite having inspected the chimney/fireplace (and an additional chimney used by the water heater and boiler), they refused my offer to pay them for the service call, saying "just give us a call when you do get around to needing a cleaning." Good guys, I thought.
Description of Work: Called them for a chimney cleaning on a newly purchased, older home.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maria L.
10/2007
5.0
chimney sweep, chimney repair
+ 0 more
Terrific. I had several other estimates that were much higher and had other folks try to sell me work I didn't need. The guys at Phoenix were honest, punctual, and did a great job. They came back again to help me when a leak developed around the chimney after our roof was replaced. They never charged me for checking things out and trying to fix the problem that was cause by the roofer.
Description of Work: They cleaned the chimney and fireplace, and installed several feet of new liner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
ERICA A.
10/2005
4.0
chimney sweep
+ -1 more
THEY SEEMED FAIRLY PROFESSIONAL. WHEN THEY CAME TO CLEAN THE FIREPLACE THEY CAUGHT THAT ALL OF THE BRICKS WERE CRACKED IN MY FIREPLACE. THEY SAID I WOULD NEED TO HAVE IT COMPLETELY RE LINED WHICH COULD BE UP TO $5,000. UNFORTUNATELY, I HAVE CALLED THEM SEVERAL TIMES TO GET THE QUOTE FOR THE JOB AND I HAVE NEVER HEARD BACK FROM THEM.
Description of Work: I HAD CONTRACTED WITH THEM TO CLEAN MY FIREPLACE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Dryer Vent Cleaning
FAQ
PHOENIX CHIMNEY & VENTING SPECIALISTS LLC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
PHOENIX CHIMNEY & VENTING SPECIALISTS LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PHOENIX CHIMNEY & VENTING SPECIALISTS LLC does not offer free project estimates.
No, PHOENIX CHIMNEY & VENTING SPECIALISTS LLC does not offer eco-friendly accreditations.
No, PHOENIX CHIMNEY & VENTING SPECIALISTS LLC does not offer a senior discount.