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Norah's Cleaning Service Inc

House Cleaning, Floor Cleaning and Waxing, Dry Cleaning,

About us

Norah's Cleaning Services started running business in the area of Virginia 25 years ago. At that time, residential cleaning was an unusual service. Homeowners weren't willing to let a stranger enter in their homes. That was the biggest obstacle for us. Even though people wanted to get their homes clean without any effort, they didn't take our services. They were afraid. Fortunately, some clients gave us an opportunity and they were so satisfied, that they referred us to their family and friends. Our business started growing at a so fast pace, we couldn't imagine it before. We ran from one house to the other to serve our customers. The competitors didn't sleep and they appeared. Later we hired personnel, some of them came from other cleaning providers, which we though it was an advantage, but we realized very soon that the difference in the job quality was too big, that we must tell them “forget everything you know about cleaning and let's start again”. That was the beginning of our own Cleaning Concept, which includes zero tolerance to tricks to make the job faster like other cleaning services. No, our customers expect that we do the hard job and that is what we do. Until today we keep the same quality standards. We offer a wide variety of services, including residential and commercial cleaning and building maintenance in the areas of Virginia, Maryland and Washington DC. All our staff is trained and non- intrusive. We prefer the use of Earth-Friendly products to clean, just when necessary we use bleach. We have the best prices in the market and flexible schedules. All our services are guaranteed. Additional DBA - norah's cleaning service.

Business highlights

41 years of trusted experience

Services we offer

Wash counters clean outside of appliances, clean toilets, damp wipe cabinet doors, load dishwashers, laundry, wash & wax kitchen floor, vacuum furniture, carpet, eco cleaning, remove cobwebs, dust sill, ledges, finger prints around, door knobs, switch plates, disinfect tubs, showers, wash bathroom floor, make beds, change linens & remove trash.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.546 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
4%
2
7%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 26-46 of 46 reviews

Stephanie G.
04/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

anne marie L.
03/2013
5.0
house cleaning
  + -1 more
Very fast & efficient.
Description of Work: Cleaned small town house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Virginia E.
01/2013
3.0
house cleaning
  + -1 more
unknown
Description of Work: They did a professional deep cleaning of a 1200 sq. foot townhome.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$120

Mary K.
01/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a deep cleaning of my house. They did a good job, and I especially liked that they got my kitchen sink to shine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chuck L.
11/2012
4.0
house cleaning
  + -1 more
See above.
Description of Work: General housecleaning. It was advertised in the 'deal' as a 'deep cleaning,' however, it was basic cleaning, not very detailed. The group was very punctual, but only stayed about an hour. I have a pretty small house, but still don't think that amount of time was sufficient. I would, however, use their services again, but would be more careful to point out specific things I would want them to pay attention to.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Norah's Cleaning Service Inc
The crew was performed by 3 cleaning professional and that is the reason why the cleaning time was shorter. About cleaning performance, we follow a 34 steps cleaning for every first time cleaning. At the time we complete the job you told us to be satisfied with the service.We understand that every house has different needs and we always be more than happy to meet all your expectations and take care of any other specific requests.

Sara S.
11/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: Thorough home cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Victoria B.
11/2012
5.0
house cleaning
  + -1 more
It went very well.
Description of Work: I am happy with the job that Norah and her employees are doing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Eric M.
10/2012
5.0
house cleaning
  + -1 more
The cleaners came exactly on time with all supplies. The even asked where the appropriate place to park was so that they did not park in the reserved areas. They systematically began to clean he condo and were meticulous in making sure corners, cabinets and hard to get to places were done well. When the were nearly finished almost three hours later we pointed out a couple of things we wanted done a little better. The cleaners immediately took care of them in a very pleasant manner. It was a pleasure to have some folks who took pride in their work. Obviously we were very pleased with Nora's work.
Description of Work: We hired Nora's to do the move-in cleaning for our daughter's condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Amalia R.
10/2012
1.0
house cleaning
  + -1 more
She came to my home, took a tour and stated that she needed $150.00 in cash. I had to send my son to the bank to get the money, I didn't have $150.00 in cash on hand. The price that I paid her wasn't the price that we agreed to over the phone. She did clean my home and did a good job. I feel that it was dishonest and unprofessional to tell me a price over the phone and give me another price when she got to my home, also requesting cash only.
Description of Work: I saw a Big Deal on Angie's List for Norah's Cleaning Service Inc. for $120.00 for Professional Deep Cleaning (homes up to 1500 square feet)! I told her ahead of time the size of my home and my expectations and she said that she would honor that price, instead of me purchasing through Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$150

Response from Norah's Cleaning Service Inc
We were called by the client for house cleaning, she was unhappy with the current company that usually cleaned her home. We did in fact talk before hand off the expectations, what we were not told where the following items. -Rather then dust furniture she wanted them polished. -Rather then dust leather sofa/loveseat, clean with special leather conditioner -Rather then mop hardwood floors (1,500 sqft), customer provided a steam cleaner with a 8” head cleaner. We would never suggest using a steam cleaner for hardwood floors. The hardwood floors already had water damage and were swollen. Customer asked for additional attention regarding her basement. The living conditions weren’t the best for the ill person living there. I assigned an additional maid for all these additional requests. In return I had asked for an additional $30 for all these additional options that were never agreed upon. The customer clearly asked if I take Credit Cards and I said no, we accept checks or cash as it is clearly stated on our website/angieslist.com. At not point did I demand or ask for cash only. Clearly we are not the only company hired by the client and dissatisfied. We were the second company to receive an F review for the same items, third company with a C. I should also point that we were punctual; we arrived on time and knocked several times. We had to wake up the customer so I wouldn’t have to rearrange my schedule to accommodate others.

Blakeslee P.
10/2012
5.0
house cleaning
  + -1 more
After some miscommunication, I was able to schedule a move in clean for the date requested and they were very friendly and accommodating on the phone. For a move in clean, she did a very good job. She focused on the areas that really needed it like the fridge and stove.
Description of Work: After some miscommunication, I was able to schedule a move in clean for the date requested and they were very friendly and accommodating on the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Norah's Cleaning Service Inc
We apologize for the miss communication; we do offer two-phone numbers and an email address where we can reach at anytime. Main office Va 703-941-8252 Second Office MD 301-327-9181 info@norahscleaning.com or bordanorah@gmail.com

Eleanor K.
10/2012
5.0
house cleaning
  + -1 more
Norah's Cleaning performed a deep clean on my townhouse and did an excellent job. The weather was terrible that day, and my service was scheduled for the afternoon, so it didn't surprised me that the crew arrived a bit late. What did surprise me was that Norah called to give me a precise updated appointment time before the original 90 minute arrival window even started. The three man crew showed up as promised just half an hour later than initially planned. I've dealt with several other cleaning companies which considered it perfectly acceptable to arrive hours late (or not at all) with no explanation. Everyone at Norah's was polite, professional, thorough and efficient. I was more than satisfied with the process and results. I will definitely use the service again.
Description of Work: Deep Cleaning of three story townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nicholas H.
09/2012
5.0
house cleaning
  + -1 more
Good and fast.
Description of Work: Move-out cleaning. Cleaned cooktop burners, oven, and fridge. Light dusting (missed some blinds though) and vacuuming. Good job on bathroom and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Jill S.
09/2012
5.0
house cleaning
  + -1 more
I think that if anything was missed first time, they would correct, next time. They seemed very trustworthy and dedicated and Norah said she will not grow faster than she can accommodate, like the big cleaning services.
Description of Work: Whole house cleaning. Norah added oven cleaning at no extra charge. This is a rental and was quite dirty, when moved in. Norah was very accommodating. They changed bedsheets, vacuumed, dusted and cleaned floors and fans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

julie L.
09/2012
5.0
house cleaning
  + -1 more
Very professional and courteous.
Description of Work: Norah's Cleaning Service has been cleaning our home for over five years. She is professional and courteous. I have used other companies in the past but they are not as thorough. I am very pleased with the work, they even clean the inside of my toaster oven!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JOSE B.
09/2012
5.0
house cleaning
  + -1 more
Overall it went great!!! This company do a very good complete cleaning from top to bottom. Even my basement is now in order and very clean.
Description of Work: This Company did an awesome job in my house, that with 5 kids and 2 dogs is hard to maintain in order, and in a matter of 3 hours transform my house to a complete model home. They did a deep cleaning through my house and even my Teenagers where surprise to see their rooms in order, so I hire their service to come back every 2 weeks and now it is a pleasure to come back home and find it sprarkling and smelling good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nicholas L.
09/2012
5.0
house cleaning
  + -1 more
I had the pleasure of meeting Norah in 2003 and have been a loyal customer ever since. My house is cleaned thoroughly and carefully every time. I have not had a single reason to complain in over 200 visits. On their end they are completely reliable, yet very accommodating if we need to modify the schedule or forget to leave the check on the table. I couldn't be happier with their service.
Description of Work: We have our small 3 BR house cleaned every other week by Norah's Cleaning. They do the complete bathrooms, the kitchen surfaces, all the floors (ceramic, carpet and hardwood), clean the mirrors, take out the garbage, and dust all furniture, woodwork and decorations. There is usually a team of 3, dropped off and picked up by a manager.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Miguel N.
08/2012
5.0
house cleaning
  + -1 more
I was very happy with the first-time deep cleaning service I got , so I decided to go ahead with monthly cleaning service. I just got home to a fresh and sparkling clean apartment and I'm so pleased! Everything is so much cleaner than I could ever get it, they pay attention to details and they're very accommodating about working with my schedule. They come and clean while I'm at work and lock up when they go--I don't feel l have to be home for them to do a great job. To say I look forward to continuing to use their monthly cleaning service is an understatement.
Description of Work: I They're SO much better than the last big-chain service I tried.I have a LOT of knick knacks on my shelves and a lot of "art clutter," and they do a very nice and careful job getting rid of all the downtown city dust and arranging my things nicely .It's obvious they care about doing a good and thorough job. Everything is so much cleaner than I could ever get it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Thelma N.
08/2012
5.0
house cleaning
  + -1 more
From start to finish, they did a beautiful job. I asked them to do our move-out cleaning on a 2-bedroom/2-bath apartment. Norah responded very quickly via email (which I love) and set it up exactly when I needed them to come. The crew were very nice and understanding about the huge list that I gave them. The apartment looked amazing on completion. And all for a very reasonable price, as well. As my husband says, "It was worth every penny".I would highly recommend Norah's Cleaning Services Inc. for their quality work and customer service. We have refer Norah's Cleaning to our new neighbors and we keep a regular service with them on our new house!!!.
Description of Work: Every 2 weeks regular cleaning on a 3 bedroom single house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jessica V.
08/2012
5.0
house cleaning
  + -1 more
We are very satisfied with the work Norah's cleaning service does. It is wonderful to return from work to a clean home. In addition to cleaning, her staff straightens up the house, including making the beds. The service is very trustworthy. Norah herself engages with customers and oversees the work of her staff. She also is easy to reach by phone.
Description of Work: We have used Norah's cleaning service for several months now. What particularly appealed to me was her use of environmentally-friendly cleaning products when possible. Her staff washes floors, thoroughly cleans kitchens and baths, dusts, etc. We are encouraged to notify her if we want specific work done, but have yet to avail ourselves of that. Her website also provides valuable coupons for free housecleaning visits and cleaning of ovens, refrigerator, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Stephanie H.
08/2012
5.0
house cleaning
  + -1 more
I met Norah when I was moving out last year. Her move out was so great that she still work with us in our new home weekly. Nowadays she works with me and my family and some of my friends. Fast and best service guaranteed. If you are looking for someone honest and responsible with reasonable prices, give her a call.
Description of Work: I met Norah when I was moving out last year. Her move out was so great that she still work with us in our new home weekly. Nowadays she works with me and my family and some of my friends. Fast and best service guaranteed. If you are looking for someone honest and responsible with reasonable prices, give her a call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

William D.
06/2012
5.0
house cleaning
  + -1 more
When we moved into our home six years ago, we found out that Norah was already cleaning our home for the people we purchased it from. The home looked spectacular, so we asked who did such wonderful work! We were told it was Norah's Cleaning and we contacted her right away to continue cleaning our home. She has never raised the price in the six years she has been coming to our home. Her crew is always on time. They are very flexible too, if you need to change the date for whatever reason happens to come up. They will do extra tasks, such as cleaning windows, ovens, refrigerators, etc when asked. Never a single problem with Norah's crew entering my home either. I have always felt safe knowing that Norah was in charge and taking care of business. It was a pleasure to come home after a long day at work to a clean home.
Description of Work: Norah's Cleaning has providing bi-weekly house cleaning for the past six years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1
    • 2(current)

Contact information

4112 Accotink Pkwy, Annandale, VA 22003

www.norahscleaning.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Dry Cleaning,
Carpet Cleaning

FAQ

Norah's Cleaning Service Inc is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Norah's Cleaning Service Inc accepts the following forms of payment: Check
Yes, Norah's Cleaning Service Inc offers free project estimates.
Yes, Norah's Cleaning Service Inc offers eco-friendly accreditations.
No, Norah's Cleaning Service Inc does not offer a senior discount.
No, Norah's Cleaning Service Inc does not offer emergency services.
No, Norah's Cleaning Service Inc does not offer warranties.
Norah's Cleaning Service Inc offers the following services: Wash counters clean outside of appliances, clean toilets, damp wipe cabinet doors, load dishwashers, laundry, wash & wax kitchen floor, vacuum furniture, carpet, eco cleaning, remove cobwebs, dust sill, ledges, finger prints around, door knobs, switch plates, disinfect tubs, showers, wash bathroom floor, make beds, change linens & remove trash.

Contact information

4112 Accotink Pkwy, Annandale, VA 22003

www.norahscleaning.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM