Elite Contractors Services Inc

This was a fixed-price "deal" purchase. They came to the house, measured the dimensions of my kitchen, interviewed me about how I use my appliances and cabinets, asked about my requirements, and made a computer-generated design showing the concept kitchen from a variety of angles. They asked thoughtful questions, listened to my needs, made good suggestions, and tweaked the design until I was happy with it.

We had been searching for weeks for a reliable and professional contractor in the DC area to add a hallway and walk-in closet to our new home before our big move. From the moment we met with Ken from Elite Contractors Services we knew we found a true pro! He worked with us on price and was punctual and extremely responsive. We are thrilled with the overall quality and attention to detail. We are planning to do a few more projects and we're relieved to know we can call Elite Contractors and we'll get an excellent product for a reasonable price.

The designer Ana was very accommodating and responsive in making changes to the desgn. Although we did not go past the initial design phase, we will go back to the company for an estimate when we decide to proceed with the Kitchen renovation.

I contracted Elite Contractor Services to remodel my kitchen and bathrooms in preparation to sell my home. My home did not have any work done on it since 1990. I wanted it to have a modern and updated look so I could get a good price as well as sell it quickly. Ken and Anna took my guidance and ran with it. They are both very charming and easy to work with. They helped me pick colors and themes that would help the home sell. The final product was beautiful. My wife and I were surprised at the outcome and were a little disappointed that we did not do the upgrades sooner. Crews came every day and ranged from one person to around 6 or 7. Ken estimated 6 weeks but the majority of the work was done about 2 weeks ahead of schedule. They left a lock-box on the house so they could enter when I was not available. In the beginning, Anna (Ken's wife) did a 3D rendering of the work before they started. They have a nice little showroom in Annadale where you pick out cabinets and granite. She was very knowledgeable and also a pleasure to work with. Ken has a portfolio of hundreds of jobs that his company has completed. He assured me that he has seen everything. His company size and experience were exactly what I was looking for. For a job of this size, I did not want to hire someone with little experience who may claim to do it cheaper. Nor did I want to go to Home Depot or another large company. I would definitely hire them again.

It was a beautiful job. The drawings were excellent. They did a larger than life design. They made changes when I asked. They very good and thoughtful. I had circumstances that stopped the revocations. The price was fair.

They were okay. Making an appointment with them was difficult, although they did show up on time. The design they gave me was nothing special, but they did what they were supposed to do.

Overall, the experience was above average. The costs, however, were higher than anticipated and I could not proceed with construction at this time.

I accidentally gave the provider the wrong address so the service was never performed. However, the provider was so rude both before and after the day of the service that I canceled the contract. Will never work with someone like that!

Reference Incident # 140701-001002 Service provider told me that the project would not incur enough costs to suffice their target range so therefore it would not be appropriate for me to go with them for this service.

Bought this provider's Big Deal, exchanged two messages on Angie's List to provide Ken with contact info per his request. Didn't hear from him, and my wife and I decided to go with someone else.

It went well but we didn't end up going with them because we wanted to shop around for cabinets. They were very professional and prompt though.

They were very quick, and they got things done a head of schedule. They were very professional, they followed up with me, and I highly recommend them. They were good.

Elite Contractor Services was always responsive, responsible, professional, and friendly. The work was a bit pricey but the quality was superb and not only done to code, but done aesthetically well. You absolutely get what you pay for. They secured all the appropriate permits and inspections. I received the plans prior to the construction as well as a copy of the plans that had been approved by DCRA and the permit. The heaviest lifting was the roof deck; they replaced slightly scary wooden stairs with a beautifully done metal staircase that is safe (they anchored it to beams inside the house). I get compliments on my improved deck from my neighbors all of the time. Their professionalism and responsiveness is unmatched. I called several contractors to do the work and did not get anywhere near the same level of professionalism as I did with Elite. Elite also makes sure they follow through on all aspects of their work. Despite the work being initially approved by DCRA, DRCA came back to inspect other items 7 months later and essentially reneged the original inspection approval. Elite pushed back on DCRA and fought for me (they had the grounds to do so) but worked with me to get some of the new items done. Not only were the new items done quickly, they were done well and at a reasonable price. Ken Rahim and Michael Diggs have worked with me every step of the way. They are fantastic to work with and I would recommend Elite Contractor Services to anyone looking to have work done and have it done right.

The plan did not include any of the details that I had requested. He redid the plan but it was pretty basic.

Scheduling was fine. The cost on the estimate they provided to have the work done was very high. It was a husband and wife team and they emailed the plans to us in a timely manner.

It was great. They listened to our needs, got us a couple of options and emailed them to us. After that, they let us alone to let us think. Good people and good product.

They were flexible and responsive. They were just here today to make the measurements and we look forward to getting the design. They were early to our appointment.

Great! Very professional organization, willing to listen to my suggestions and freely offering up their own recommendations.

Went well, delivered product as promised, but the original person (not the designer) who came to the home didn't really ask enough questions so there was a lot of edits to the drawings. But since it was a deal for $99, I felt bad asking for too many re-draws (still waiting, and I don't know if they will ask for more money), but they are a good jump off point to show other designers and contractors for illustration and bidding purposes. Got what I paid for, no complaints here. *Update* Very nice people, keep asking if we want to continue with using their company to actually do the remodel and we are probably going to go with someone else. Probably a perfectly fine company to use and they were very professional.

The visit to my home and few telephone and email exchanges thereafter with Ken and Anna were professional, personable and efficient. They understood and responded to my goal and practical limitations with drawings that nicely crystallize my thoughts. Additional discussion regarding materials was an added bonus. This Angie's List special offer provided real value

I was very happy with them. They had a punch list with them and they took care of every item that I brought up and asked them about. They met all my needs. They were very good. They were very pleasant people; they were doing the job, kept the house clean. They came in worked; there were few minor irritations but nothing to complain about. I really enjoyed their work. I thought the pricing was very good. I upgraded some of the things; they gave me credit for some stuff. I selected fixtures that were more than what they would allow us and I was happy with the price. But I think there were things that they could have done a little better.

The service rep showed up on time and took measurements. They were professional and courteous. We later met with them to go over the design at their showroom. They knew what they were doing and had good suggestions for the kitchen. The only reason price/quality/overall are not A is because the wall measurements were not accurate on the design. Not sure if it was not measured correctly or numbers got transposed - but we didn't discover it until later and it did cause a setback. We ended up not using Elite because the cost was a little higher than we wanted and we wanted to use a different cabinet maker.

They came out, took pictures and measurements. When I told them what I wanted in terms of cabinets, doors, and countertops they said I wouldn’t be able to do that in my budget. I felt like it wasn’t worth it because they did the minimum. I thought I was going to get a better product and did not get anything for the money. All I ended up getting was an email with pictures of what the renovations would look like with the cabinets, but it was not what I wanted. I went to a different provider for the renovations who can work in my price range.

Bottom Line Up-front: Yes! I would invite Elite back for a similar, smaller or larger job. | |A little background: Following the accidental flooding of our kitchen, dining and living room area due to a broken hot water valve the PuroFirst emergency services representative suggested Ken's company; Elite Contractor Services. After this flooding mishap we decided to remodel our 25 year-old bathroom and kitchen. After Ken's initial home-visit we met with Ken and his partner (his wife Ana) at their Annandale, VA office. While there we were shown samples of bathroom and kitchen tiles, cabinets, counter tops, tile and painted colors and fixtures. Ana then put all these ingredients together in a 3D computer kitchen model we could view at our leisure on our iMac. | |We decided to take a vacation during the week-long remodeling work. Upon our return we found both the bath and kitchen nearly completed - and from what we saw we knew immediately that Ken's company was both a detail and artistic oriented concern. Plastic covered our furniture and after the work was completed his "clean up" crew did a superb clean-up job. We let him pick some colors and faucet designs and colors. Ken and Ana's sense of color and design was perfectly coordinated with what we generally suggested. Communications with the firm were constant, clear and timely (calls, text and eMail) and we felt totally at ease is their collective sense of color and design during the remodeling period. And, since we live in a condominium Ken and his crew were responsive to following the guidelines governing use of loading docks, elevators and trash removal. We had our new ketches appliances (stove, microwave and dishwasher) delivered to Ken's offices. These were then installed in our remodeled kitchen after the older appliance were taken away. | |We could not be happier with the remodeled bathroom and kitchen. There were minor items that required two return visits from his staff. These were scheduled with one simple phone call and the touch-ups were done in less that an hour each time. Working with Elite Contractor Services was a joy. Thank you Ken and Ana. | |Gary and Kristine Gregg |Belvedere Condominium |Arlington, VA 22209 |

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