First Choice Plumbing & Remodeling

The guy didn't read the installation manual (and bragged about it). Didn't install the bathtub correctly, but lied to me that it is all the way it should be. I called the manufacturer, they sent their technician and confirmed: the installation was wrong. He also could not connect overflow drain correctly from 4 attempts, Blaming manufacturer (Kohler) and the entire world until I read the manual and explained it to him what he s doing wrong. He is a "one man company" - would not honor his own warranty. Arrogant, ignorant and disrespectful.

Great experience. Noone wants the expense of replacing their water heater but the guys did a great job. I sent Tommy a couple pics of the space before he came out and he was able to give me an exact quote by phone before he showed up and it was reasonable. He and his helper were both very nice and did a great job.

I would definitely use them again. They were fast, professional and fairly priced. Tommy and Terry were both very professional. I had a pipe leading to an outside faucet which was leaking. I explained the problem to Tommy and he gave me a quote right over the phone. The most convenient time for me was Christmas Eve, since I would be off. Terry came out promptly Christmas Eve morning. He replaced the faucet and the pipe through the outside wall. He sealed the new frost free faucet. He did it all in less than an hour and a half. He was courteous and professional the entire time. I told him that I didn't mind if he left his boots on in the house, but he took them off, when not walking in the unfinished part of the basement anyway.

Great work. Quick service. Professional follow up.

Fixed pipe leak involving moving refrig from enclosure. Would hire again.

I don't usually do reviews and I'm very particular about having work done in my home. I find I can usually do the work myself and do just as good or better without the BS and pain of hiring someone to do a lousy job that I end up fixing. Having said that, I highly recommend Tommy and Terry. They did an excellent job and the cost was considerably less than other quotes I received for the same hot water heater. There was a small problem that could happen with any installation. It didn't show up until after they left. There was no problem or complaining when I called them to come back to fix it. They did an excellent job! You can't ask for anything more.

My hot water heater died on Black Friday. It was old (~15 years) and I had already researched replacing it, I just needed someone to do the work. I used Home Advisor to see who was available and at what price. I was contacted by several plumbers and the first two I spoke to were quoting high prices ($1,400+), then I spoke with First Choice Plumbing and they offered to do everything for $1,100. Not knowing anything else about the three companies I went with the guy whose prices was in line with what I was already expecting to pay for the work. I had to wait until the following Monday because the parts supplier FIrst Choice uses wasn't open over the holiday weekend - which was fine, the alternative was spend an extra $300 to get hot water back 2 days earlier. The install was quick and the job was professionally done. They even added a drain pan that the old heater didn't have, which would have been great since the old one died by leaking it's guts all over the garage floor. It's been 2 and a half weeks and the new heater has performed perfectly, no problems at all. I'm happy.

Tommy Whitt and Terry were very professional, on time, very detailed, removed old Hot Water Heater and replaced with a NEW Hot Water Heater, over all performed EXCELLENT WORK!! Will recommend his company!!

Tommy did an excellent job. He was on time, polite, and really affordable. Tommy moved my washer and dryer (gas) from the main level of my home to the top level. Everything looked great when he was done. He cleaned up after himself and took good care not to damage any of my personnel items. I would highly recommend him.

Very professional, detailed and know customer service. Nice experience. Working on other projects with them

Tommy and Terry performed excellent work. He had the best estimate and put in a quality water heater and sump pump. I highly recommend his company.

The owner of this business came out here with an assistant. Tommy Whitt always kept in contact with me by phone or text to let me know hen he would be coming over to our home. He was late in arriving, but it was because of our terrible traffic right before the Thanksgiving holiday! He made absolutely sure that he had the right parts to do the repair in our basement pipe that carried our water. He stood by his original estimate, which was very fair, and completed the job within a reasonable amount of time. It is nice having the owner show up! His manner was very professional and friendly.

I would recommend very friendly!

He was very prompt and I have no complaints.

Very friendly and gave me a great deal. Even checked back in the next day to see if I had any issues and offered advice on future planned home projects. I will definitely use these guys again.

Watch ALL your contractors as to what they are doing, ask questions if need be. First Choice Plumbing & Remodeling were very patient with me and the process that I had to put up with Home Depot.. Home Depot came in around $1,900.00 to do the work from start to finish. Go with First Choice and you will never go wrong.

They were courteous, professional and did an excellent job. Cleaned up all around the sink. They were also $80 or so less than other plumbers I contacted. Very happy.

This company is my new best friend. I have live in NVA for 15 years. I finally have found an all around handyman. I thought he just did plumbing? Nope, almost any home renovation project. His prices are awesome. I highly recommend him. I am already passing out his business cards to friends.

Tommy and Terry were very professional and very good customer service. Very reasonable and to the point work. Great people and i would refer them to anyone with any problem

Fixed a leaky kitchen faucet and a shower faucet that was misplaced by another company.

On time, professional work, estimate was close to but below others

Excellent communication quick response. Gave a really good estimate that was100% accurate. Entire job done in 1 day. Quality of work was exceptional. Even cleared the area after and left everything clean. So glad I found them and will be keeping their number handy

Tommy responded very quickly and he gave a me a quote over the phone. He was much cheaper compared to other guys and when he came to fix the one leak with his coworker, he found 2 other. He fixed all of them for a little extra charge. He warranted for an year.

We needed a leaking hot water heater removed and a replacement hooked up. Tommy and Terry did a great job. They completed the work in less time than estimated and at the price they projected. We would hire them again.