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The Pipe Doctor Plumbing Service

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a family business that is locally owned and operated. We are able to handle the smallest of jobs to the largest of jobs. Leaking faucets to main sewer and water line excavation. We are a small family owned business which allows us to send you a master plumber on every service call at a price much lower than the large plumbing companies. Top quality work at a fair price. We proudly service all of northern and central virginia including Fairfax, Springfield, Arlington, Loudoun county, Woodbridge, Manassas, Stafford, Fredericksburg Additional phone number: 540-424-9497

Business highlights

40 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Water heater replacement, leaking water pipes, clogged drains, sewer and water line replacement, remodeling, faucets and garbage disposers. All aspects of plumbing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 101-222 of 222 reviews

Karyn S B.
01/2018
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
The Pipe Doctors were outstanding. We've used many plumbers over the years and there's just no comparison. Very professional, reasonable prices, on time and clearly experienced. We highly recommend this company.
Description of Work: We needed the main water shut off valves in our condominium units upgraded from gate valves (the old dial knobs) to ball valves (levers), and then also needed to have several water heaters and toilet seals replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles L.
01/2018
5.0
plumbing
  + -1 more
The person who answered the phone was able to schedule me for the same day (a Friday). The plumber, Terry, arrived within the time window. He was professional, friendly, and most importantly fixed the problem. He also explained a why I had the issue and other possible issues I may have in the future. I didn't comparison price, but the charge also seemed very reasonable, too. I'd definitely call The Pipe Doctor again.
Description of Work: Valves were leaking under the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Gary B.
01/2018
5.0
plumbing
  + -1 more
100% EXCELLENT!! Best plumbers I've had in many years. They will get called again, no question.
Description of Work: Repaired pipe under sink and replaced disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark J.
01/2018
5.0
plumbing
  + -1 more
Lewis from the pipe doctor fixed the problems in record time, great job,
Description of Work: Drain clean and running toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Amy M.
01/2018
5.0
plumbing
  + -1 more
Easy to schedule an appointment. Technician arrived on time and was professional. Fixed the issue and the cost was reasonable. Would definitely hire again.
Description of Work: Recently purchased new home. Powder room toilet was making an unusually loud noise when flushed. We were concerned that it may be a symptom of a larger plumbing issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexandra D.
12/2017
5.0
plumbing
  + -1 more
The whole experience was Amazing!! I highly recommend them!! I called Gary and told him the problem. He sent one of his guys out on Thursday and he assessed the problem and took pictures of the area. Gary explained how he would go about replacing the line. He gave me two options, one of which would save us money unfortunately that option was not feasible but it was well worth the $5,000!! They earned it and much more!! They started the work the following Monday. This was ideal as my father's house is on the market and I wanted to move quickly and so did Gary. They came out dug up the front yard and we're able to go under the sidewalk and through the crawl space and did not have to break up the sidewalk or disrupt any bushes. The water was turned on later that day. The next day the inspector came out and the guys did a superb job with the backfill and the job was completed!! When the water was turned back on, Gary noticed a leak from one of the toilets when it was flushed. He said he would send someone out to fix it later. He also gave a lifetime warranty on the line, which will transfer to the new owners. A generous bonus!! Gary and staff are punctual, professional, efficient, honest, and do quality work!! They are about quality work and doing it right! I will be calling Gary to fix the toilet problem. I can't say enough on how happy I am with these guys!!!! Thank you!!!!!
Description of Work: The water line at my father's house needed to be replaced as it caused a lot of damage on the inside of his house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Richard W.
12/2017
3.0
plumbing
  + -1 more
gave price for 2 jobs - both a lot more than I was told by another plumber who came out and did other work for me. I let him do one job which sounded like it was considerable effort and he had it done in no time at all. Paying Angie list more money to get a bigger discount-- the value is hard to prove when he can put whatever price he wants on something.
Description of Work: put on a water control valve on a basement toilet,replaced toilet metal handle and metal piece to the flapper which broke off, got estimate on repairing a leaky kitchen faucet.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$285

Asim S.
12/2017
5.0
water heater repair
  + -1 more
I learned my current water heater was leaking and needed to be replace. They were able to send out someone to take a look same day and were able to schedule me in for a new water heater the very next day. Very courteous and prompt responses throughout the whole process and went the extra mile changing some of the valves due to the new water heater being taller than the old one. Would definitely recommend and use again.
Description of Work: Water Heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Bob C.
11/2017
5.0
plumbing, drain cleaning
  + 0 more
I very much appreciate Gary and his team's efforts (Louise, Terri, Brandon). They tried for two days to get the kitchen drain unclogged until it was clear that the original cast iron pipe had collapsed or was broken. Rather than jackhammer the pipe in the foundation, Gary figured out a way to by pass the old pipe and connect it to the main house drain pipe. Thank goodness! It saved a lot of mess as my basement was finished as well as money.
Description of Work: Kitchen drain was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Daniel H.
11/2017
3.0
plumbing
  + -1 more
Ok. Priced seemed over priced after job was completed.
Description of Work: Faucet replaced, replaced pipe.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Response from The Pipe Doctor Plumbing Service
Mr. [Member Name Removed], Im sorry that you feel the price was high for your faucet install and pipe repair. I reviewed your ticket to see exactly what was done and what was charged. We installed your faucet and drain assembly and fixed a broken PVC pipe that was broken when you had initially tried to install the faucet prior to our arrival. As you know we quote all of the pricing up front and got your authorization before starting to be sure you are happy. Your total bill was $285 for everything.. This is a very competitive price and towards the lower end of the spectrum compared to other plumbing companies in the area. We employ only highly experienced and trained plumbers. The man who performed your service has over 20 years experience and is able to complete repairs in a very timely and efficient manner. Im hoping that his knowledge and efficiency did not skew your view on what tasks were completed. I strive to keep every customer fully satisfied and will be reaching out to you to see what can be done to better your experience. Thank you

Gina S.
11/2017
5.0
plumbing
  + -1 more
Great. Came on time. Toilet is working better than ever
Description of Work: Fixing leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher S.
11/2017
5.0
plumbing, sewer cleaning
  + 0 more
He snaked the drain and was professional. Would not honor 30 day guarantee because a root was found. Even with the $100.00 off, it was still over $300.00 close to $400 to snake a line. House has cleaning access outside, so price seemed excessive to me.
Description of Work: Main sewage drain clog.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$350

Frank P.
11/2017
5.0
plumbing
  + -1 more
The work completed was outstanding. Terry (plumbing technician) was friendly, professional, and took great care to ensure he cleaned up after all work was done. He quickly resolved an unforeseen issue during the insulation of the faucet. I will surely use Pipe Doctor again for future plumbing needs.
Description of Work: Replacement of bathroom sink faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ken B.
11/2017
5.0
plumbing
  + -1 more
Great. Very professional and friendly. Gave estimate for other work needed in the future
Description of Work: Clean out floor drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Evelyn S.
10/2017
5.0
plumbing
  + -1 more
Fabulous, he was kind, curteous, and got the job done, no mess!
Description of Work: Clumping cat litter declogging from shower drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geoff D.
10/2017
5.0
plumbing
  + -1 more
It went very well. They were very professional and explained each step and my various options.
Description of Work: Faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sally K.
10/2017
5.0
plumbing
  + -1 more
Technician was pleasant and knowledgable on how to access the pipe by carving out a hole in an inside wall. He was precise and neat which minimized the hole that was required in my wall.
Description of Work: Replaced a 30 ear old outdoor faucet and needed to access the pipe behind a wall where the pipe led to the basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan and Mark L.
10/2017
4.0
plumbing
  + -1 more
The Pipe Doctor replaced the flush valve, the valve at the bottom of the toilet tank, the gasket between the toilet tank and the body of the toilet, and the valve at the wall. All the work was done well. Altogether, the work cost quite a lot more than I expected when I bought a $59 service call.
Description of Work: A toilet was running and I could not adjust it. I needed a plumber to either adjust the flush valve or replace it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Eva D.
10/2017
5.0
plumbing
  + -1 more
It went great. The work to be done was not an emergency but a plumber was out the next day. He did a great job was very professional and tidy. I would certainly hire again.
Description of Work: I needed to have an outside leaking faucet replaced and a leaking toilet repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

George B.
10/2017
5.0
excavators, plumbing, septic tank
  + 1 more
All the guys friendly, very professional and made sure all went right.
Description of Work: Put in new drain line from the house to the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Kathleen F.
10/2017
5.0
plumbing
  + -1 more
I was late arriving home (caught in traffic jam on I95) and Terry was waiting patiently in front of my house. Pleasant, quick and professional.
Description of Work: Toilet problem. Replaced flappper and ball/valve inside tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Dean W.
10/2017
5.0
drain cleaning
  + -1 more
The service was excellent. It was easy to schedule an appointment for a time that was convenient for me. Terry, the technician, showed up right as scheduled, was friendly, and cleared the floor drain quickly. There was no attempt to up-sell, he just focused on the job at hand. He cleaned up thoroughly when he was done. The price was about the same as I'd paid in the past to have pipes cleared. With the AngiesList discount, it was a good value for service.
Description of Work: Clear floor drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori M.
09/2017
5.0
plumbing
  + -1 more
Fantastic - Terry was prompt, diagnosed the problem and did the repair efficiently and effectively.
Description of Work: We had a leak in our pipe that needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry J.
09/2017
5.0
plumbing, water heater repair
  + 0 more
Very good the leak came from a bad pipe joint.
Description of Work: Plumbing Leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Brian T.
09/2017
5.0
plumbing
  + -1 more
The gentleman who performed the work did a great job and found a low cost solution for the repair, which was most appreciated.
Description of Work: Needed a kitchen faucet installed. Then I added a bathroom faucet and a repair to an indoor valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Contact information


Service hours

Monday:
7:00 AM - 3:30 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM


Licensing

Insured

Licensed*

Trade License Number
2705156689
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
06/30/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Excavating,
Drain Pipe Installation,
Sewer Cleaning,
Wells and Pumps,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Interior Painting,
Septic Systems

FAQ

The Pipe Doctor Plumbing Service is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 3:30 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

The Pipe Doctor Plumbing Service accepts the following forms of payment: Check
Yes, The Pipe Doctor Plumbing Service offers free project estimates.
No, The Pipe Doctor Plumbing Service does not offer eco-friendly accreditations.
No, The Pipe Doctor Plumbing Service does not offer a senior discount.
Yes, The Pipe Doctor Plumbing Service offers emergency services.
Yes, The Pipe Doctor Plumbing Service offers warranties.
The Pipe Doctor Plumbing Service offers the following services: Water heater replacement, leaking water pipes, clogged drains, sewer and water line replacement, remodeling, faucets and garbage disposers. All aspects of plumbing

Contact information


Service hours

Monday:
7:00 AM - 3:30 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM