Superior Bed Bug Solutions

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After Sung and Sunny did their detective work they informed me that they didn?t see any evidence of bed bugs. It probably took 45 minutes to inspect my house. So I guess now I?m a little confused what it could be. My bites are starting to clear up and I haven?t had any issues since. The jury is still out. It?s been a few weeks since they came out, but so far so good.

Sunny and the technician working with Sunny (I am so sorry to have forgotten the PERSON'S name!) were very friendly and arrived right on time. The technician was very knowledgeable and helped identify a few more issues in my home and recommended a course of treatment. I do not like to criticize, but I have to admit I was a little underwhelmed with the pup's performance! I am a fan of dogs, and absolutely believe in the power of a well-trained nose, but any critters found in my home were found by the technician himself upon visual inspection, or later by myself and my husband. We knew we had an outbreak in my son's room and we had received treatment from another company. We hired SBBS to come in afterwards, basically for what we hoped would be additional peace of mind. However, Sunny did not alert to anything in that room, but the technician located a live bug. When we moved to the second level, again, they did a brief inspection of our couch with the dog (no alerts) and then upon visual inspection, found one. Then, in our basement, the dog alerted, but upon visual inspection no evidence was found of any kind of bug. I know nothing is 100%, but I was a little disappointed. Moreover, the dog did a run through of my son's toys and belongings, with no alerts, but later in the evening my husband and I found a live bug. The technician was extremely knowledgeable and helpful and did his best to give us the best price he could, but the cost was still quite high at $3200 for heat treatment for our entire home (with angie's list discounts and using the cost of the inspection towards the heat treatment.) We are going to do a little comparision shopping before commiting to the whole house treatment w/ SBBS. We are still considering moving forward with them for this additional treatment as the technician's knowlegde and care were very impressive.

They give excellent quality service. They were very good people. They alerted me with everything in advance, there are no surprises. They did a good job.

It went great. My call to schedule the appointment was returned very promptly, and they were very punctual. I also appreciated that the appointment could be scheduled on short notice. The bug-sniffing dog is adorable. Plus, we were happy to learn that we don't have bedbugs, and the peace of mind is great. I would use them again if I have reason to be worried (which I hope I won't).

Found a bug in my daughter's room on the baseboard one night and after further investigation found a bug in her bed frame. Looked on the internet to determine what type of bugs they were. I suspected bed bugs. I did not sleep that night, because was searching on the internet for how to get rid of these pests. Out of all the research, the best and most effective way is heat treatment, which I knew was expensive (I expected it to be $3000). I found that the most effective detection device is a trained dog. When I searched Angie's list I found Superior Bed Bugs (SBB). The owner, Jesse, founded the company after having bed bugs and not being able to easily find a company that used heat treatment. Also, Jesse uses a dog to search the home. When I called Jesse, he came out the next week and brought his dog to search my home. However, he did not need the dog, because he found live bed bugs in all 4 bedrooms (which I had searched with zero results). Based on his findings, we had to heat treat the entire house and dispose of my daughter's bed. SBB charges $150 for inspection and will apply it towards cost of treatment if needed. SBB gives you a list of items (candles, oil paintings, etc..) that you need to remove from the house so they won't be damaged by heat (125-135 degrees F). In discussion with Jesse and looking around the house, believe that the bed bugs came from item(s) we got from thrift store.

I think it went alright. My only complaint would be that they can tell you it’s not bed bugs but they can’t really tell you what else it may be. For the scope of their work, they did a good job. They are prompt, communicative and courteous.

They were terrific. We had a problem and once we decided to use them. They did a great job. They were very polite and terrific. This was a couple of months ago. I recall the price was high, but it was competitive. I hope I don't have to use them again as they were treating us for bed bugs. But I would use their services again, if necessary, if we got bed bugs again!

Everything went well. They were very knowledgeable and did a thorough inspection. Furthermore, they found no evidence of bed bugs which is great.

First of all, if you are reading this and not sure if you have bed bugs, or think you are paranoid, or wondering if the money is worth it, or have been up googling images of bed bugs and bites all night long... then you already know that the only way to get rid of your doubt is to call in an expert. As a side note, I'm a diligent cleaner and wash my sheets every two weeks in hot water, and have a mite/bug proof mattress covers and pillow protectors. I actually do this because I have a dust mite allergy, not because I have an ongoing paranoia about bed bugs (I swear). I woke up this morning with a bite on my ankle, one by my toes, on my calf, and one on my lower back. This happened a couple weeks ago too and they itched like crazy. So bad it would wake me up in the middle of the night. The first time, I was on my phone googling all night trying to compare my bites to other people's, etc. This time, at 3AM, I woke up itchy with new bites. I freaked out and immediately started searching for a service that could come in and check it out. I left a message through their website, and followed it up with a call at 8:45 this morning. I got a call back pretty quickly and they were able to come by at 1:30pm. There were a couple of things that made me pick Superior Bed Bug Solutions: 1, it is all they do. They only do bed bugs so you know they are experts. 2, they use a bed bug dog (it was a pleasure to meet you Sherlock!) whose instincts I really trust. 3, they use thermal treatment if you have bed bugs (which is the most effective AND environmentally safe option out there). I just didn't like the idea of using chemicals in and around my bed and my dog. They showed up right at 1:30 on the dot. They (both dog and human!) were very nice. Right off the bat Sherlock was ready to work! He was pulling on his leash and whining. We went upstairs to the bedrooms and they first did a visual inspection and told me what they were looking for. All of the signs they were looking for I had never seen before in my home, so I started to feel better right away. I also got to see what bed bugs look like because they brought a long a vial with some dead bugs in it. Sherlock hopped up on the bed and poked around my room and got right to work. They did both my roommates' rooms as well, and the living room. No bed bugs. What they DID find were a few spider webs under my bed and a spider (or two, I don't know). He suggested I just clean those out and be good about keeping it clean back there. I never thought I'd be so happy to have spider bites. Best $150 I've ever spent. Completely worth the piece of mind. I cannot recommend them enough.

We've been battling bed bugs for almost three years now, and have used two other exterminators in the past (we were happy with their work). At this point, I was almost certain the bed bugs were only in the living room--in the expensive sofa and loveseat I recently bought to replace those I had to get rid of due to the infestation. I theorized these were of such high quality that, when the previous company heated the whole house, the little monsters just burrowed in deeper to stay cool--and alive. So I got the brilliant idea to have an uholsterer come in and open up the backs and bottoms of the furniture so the heat could really penetrate. Superior arrived on time and quickly set up their giant heaters and fans. These were young guys; older men don't do as well in the heat! They have to come in every hour or so to fluff piles of clothes, turn furniture, rearrange the fans, and other things to make sure everything is heated thoroughly. I told them I was pretty sure the bugs were only in the sofa and loveset, and that we had had the heat treatment before. I also told them about the opened furniture and that they should really blast both pieces. When we returned from the beach (!) eight hours later, the house was about 100 degrees, the railings were hot, and some things were out of place. We'd been through this before, so there were no surprises. The best thing is I haven't seen any bed bugs or bites since then. Superior Bed Bug Solutions was knowlegeable, quick to respond, efficient, and thorough. I am very happy with the job they did.

Superior Bed Bug Solutions gave very good service. They were on time. They were good. I would use them in the future, and I have recommended them.

Jonathan and his adorable dog, Sunny, came out the day after I called and explained about our potential bed bug problem. They both did a thorough inspection and looked at the two bugs we had captured and they determined that we did not have bed bugs! They were respectful, prompt and honest. I couldn't have asked for more and it was such a relief to find out we didn't have a problem that it was worth every penny.

This situation is a nightmare and if you suspect you may have bed bugs, don't delay in calling a professional! We definitely recommend Superior. You don't know what you don't know. My husband went on a business trip and stayed in a military facility. About a month later, he started getting bites that bothered him a lot. We had no clue as to what they were. I cleaned, cleaned and cloroxed the mattress, outside of the box spring, area all around the bed and threw out everything I could that was around our master bedroom. Two weeks later, i started getting bites. The bites are big, swollen and usually three in a row. They itch terribly and usually are on the arms, ankles, neck, chest and back. After hours of research, I thought we might have bed bugs, but never found a bug. Even after searching and searching. THAT for me was a clue. You can get bitten for months and never find a bed bug. The psychological dimension of this is pretty awful. I stopped sleeping in the king size, expensive, Temperpedic bed and spent nights on the couch. After one day of that, the husband and kids joined me - sleeping on the main floor of the house. Still, we slept restlessly, afraid of getting bitten. It's hard to find the bugs because they only emerge when they sense a change in the CO2 that is emitted during the human sleep cycle that tells them you are in the "paralyzed" state of sleeping. They emerge to feed at that point. That's why you don't feel the bites. Also, they inject an anesthetic into your skin while they feed on you. (5 minutes per bite). Finally. after much searching...we found one dead bug - under our King size bed - and matched it w/internet pictures of bed bugs. they are incredibly small and look like small apple seeds. More research and I found that the fastest way to get rid of them was to superheat the rooms where you suspect they are. At this point, we were desperate to get some order back into our lives, so I called Superior after reading the reviews. So - the review:They guys from Superior were great. They educated us about what was going on and what our options were. Using chemicals and insecticides can be a big mistake, as some bed bugs are becoming resistant to them. Also, the insecticides won't actually kill the bedbugs unless it get directly on them. From what Jesse (the owner) told me, they smell the chemical and move to a different location. You might kill some, but not all. They were prompt - he came out for an initial consult right away and on time. He understood why we were so distraught; brought his dog - who wasn't all that necessary because I had already found a bug - but still interesting to see if he got any "hits". Josh, the handler, didn't actually want the dog, Sunnie, to root around in the bedroom because it's important not to disturb the area where the bed bugs are nesting -as they can move deeper into the walls of the house.So, he had Sunnie sniff in other rooms - and thankfully got no hits. Josh gave me to soonest appointment that he could - and in four days, at 8:30 a.m. - two other young guys arrived with a truck full of huge super heaters. They were nice, polite and careful. They set everything up and started superheating the entire upstairs. We had to prepare for this, however, and it's a LOT of work. We sent all - I mean ALL the laundry that hadn't been washed...and there were. by now 20 loads - because I had started washing every single piece of clothing, curtains, rugs, towels, stuffed animals, etc. etc. etc. days before and putting it in bags - sealing it and moving it to our downstairs floor - out to a laundry matt to be cleaned. We had thrown away every piece of junk - even good junk - on our second floor and had already started taking furniture apart to spray with alcohol to kill any eggs. I can't describe the amount of actually disruption we went through and are still going through to put our lives back together. And now I'm really sick of reliving this nightmare...and will close. The guys did their job, and did it well. They sealed off the upstairs with space foil or something but went up into the heat every 30 minutes to turn the furniture and open all the bags of clean laundry to make sure everything got superheated. Frankly, I don't know how they survive that. We went upstairs with them once and couldn't breathe. After it was all over, they cleaned up and left. UNFORTUNATELY, that night, my husband got a bed bug bite....and a day later, I found a live bug crawling on another bed in another room that had also been super heated. They guys promptly came back and did the whole thing over again, There was probably a cool spot in the upstairs where this bug had survived. AND, they young guys that came out made one mistake -- they told us we could keep the air conditioning on in the downstairs of the house and it should have been turned off. It was an incredibly hot day already....and they were trying to be nice. ONce I found the live bug, took pictures and even a video of it on my iPhone...emailed it to the company ...Jesse the owner came out to inspect himself. He was great. NOW WE ARE BED BUG FREE. AND i will do everything in my power to make sure we never have to go through this again. All in all, with washing all the clothes, and sending bags, and bags of laundry out to be washed, paying for the superheating, etc. we spent about 3 K. Now, to figure out how I'm going to avoid bed bugs when we stay at our beach rental in two weeks.....Go for Superior....it's a sure thing! THANKS GUYS!

We discovered bed bugs at a beach house we were staying in in Ocean City on the Friday of Memorial Day weekend. We came home to Arlington right away, wondering what the heck we were going to do to keep the bugs that we figured were surely already in our suitcases out of our house and how we would find a company to handle this on a holiday weekend. We spent most of the drive home googling bed bug treatment companies and found Superior Bed Bug Solutions and saw the postive reviews on google and yelp. We left our bags outside in our back yard and left a message at 7am for them on Saturday morning. Jesse called back within an hour and promised to be at our home a hour after that. We were thrilled. Jesse was great, thoroughly professional, prompt and patient. I loved the fact that his company uses a trained forensic dog, Sunny, to sniff out the bed bugs. Sunny found evidence of bed bugs in two of our bags. Jesse then provided us with a special heater to put our luggage into to kill any of the bed bugs and eggs. I can't tell you how happy we were to know so quickly the extent of our issue. The inspection fee was $150 and renting the heater for a week was $100. I think the fees were very reasonable. I wouldn't hesitate to recommend this company to others. We have a small child, so I also appreciated the fact that they don't use a bunch of toxic pesticides to kill the bugs.