Northern Virginia Deck & Fence is a professional deck and fence building company serving the Northern Virginia area. We also have a perfect A+ rating and are accredited with the BBB. Additional email - larry@nvdeck.com.
Business highlights
21 years of trusted experience
Services we offer
Building new decks and fences and demo of old decks & fences.
Without a doubt, Deck & Fences gets 5 Stars. AJ and his team said they would be at the house at 8:30 a.m. By 8:40 they were offloading material and staging it in the backyard. It was very evident from the start that each member of his team knew their assignments and were well versed in what had to be done. AJ was on sight the entire day working side by side with the other three. His entire team are professional, polite, and willing to chat when the opportunity would allow. They did the entire 10’x12’ deck in one day and there were no issues with their craftmanship. The reason we selected Deck and Fences was from a referral and had seen their work before, and was impressed with the quality. AJ did not pressure us into a sale when he came out for an estimate. He asked what we envisioned and provide sound recommendations with multiple designs/color options. Bottom line: If you need a deck refurbished Deck & Fences should be the first contractor that you call. You will not be disappointed.
Description of Work: Replaced all wooden flat surfaces on raised deck including rail caps with composite and made improvements to the overall structural integrity of the deck.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mack M.
08/2020
5.0
fencing
+ -1 more
Contract signed on 07/03/2020. They took care of ensuring Miss Utility marked the area. Work began and completed on 08/18/2020. Crew arrived on time and on schedule. They were very professional and took great care to not damage my many shrubs along the fence line. They constructed a beautiful Shoreline Wicomico White Vinyl fence. Cleanup was excellent. I Have received many compliments from neighbors. I am very happy with my new fence and highly recommend this company.
Description of Work: Tear down and haul away current wooden fencing and replace with same configuration of White Vinyl fencing of approx. 100 linear feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel L.
05/2020
5.0
decks, fencing
+ 0 more
Great! We wanted to replace an aging deck and fence with something new, and to fence in a garden to keep our dog out of it. We received three quotes, and Northern Virginia Deck and Fence was both competitively priced and the most professional in handling the initial appointments. Oscar, their sales representative, arrived on time and carrying samples for different colors of Trex, which we had indicated we wanted. He spent about an hour measuring the yard. Permitting took some time due to the county's slowdown during the coronavirus crisis. But once the company was cleared to work, they did so. Their manager wore a mask any time we talked through next steps. The final product is sturdy, and the deck is beautiful.
Description of Work: New six-foot wood fence and new deck
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom S.
03/2020
4.0
decks
+ -1 more
Initially, great responsiveness. Work went according to plan. Even one hiccup was quickly remediated. One piece of wall art was damaged. It happens. I identified leaking in shed roof immediately below upper deck as work was ongoing and asked them to address it. Got nodding agreement. Project was finished with no further word. Called again after a few months and asked them to look at roof. Was told they don't do such work, though they build decks and sheds. Got feeling its a matter that they don't want to do it. Sorry, otherwise thought it was a successful engagement.
Description of Work: Repairs needed on three level deck.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$4,500
Response from Northern Virginia Deck & Fence
I called and spoke with our client to thank him for his business and for this review. Before I called I did speak to my lead Foreman and our Sales Rep so that I could be briefed. They explained to me that when our client asked us about the leak to his shed roof we did inform him that this type of work was not under our purview as we don't do any type of roofing. The deck that we worked on was above the shed & not in contact, we replaced some railing on this deck as well as some other work that was not near the shed so it was not the belief that we did anything to cause a leak to the shed below the deck. I had an excellent conversation with our client and he explained to me that the shed was built years ago & the contractor subcontracted the work after promising that they would not and the roof had a leak when it was first built. But that after calling enough times the original contractor finally did come back to fix and used a rubber product to stop the leak. It seems that after all these years this rubber has worn out and needs fixed or replaced. I took the time to explain that the reason we could not do any roof repairs to a shed is simply because we specialize in decks & fences and I do not subcontract our work so I just don't have anyone on my crew who has roofing experience so I did not want to undertake something for which we lack expertise. Further I explained that while yes we do build about 2-3 sheds a year in those cases we are building a brand new shed from scratch and thus we can be confident in the project and in those cases we do hire a professional roofer to do the roofs but that it would not be prudent for us to start doing stand alone roof repairs. Finally I mentioned that we have found a good handyman company that has really helped us a lot for such minor things as when we damage a screen during a deck demo or what not so I gave the information of this handyman company to our client and I wished him good luck with them hoping that they could fix the leak on the roof of his shed.
MARY S.
03/2020
5.0
decks, fencing
+ 0 more
Great experience. Small outfit, very responsive. Estimator dropped off samples in advance of our I had a chance to study-up on my options before our appointment. They secured the building permit and scheduled the inspections. Crews showed up on time, worked efficiently. Very happy with the quality of the work.
Description of Work: Remove old deck and install new Trex decking and railings on existing supports; rebuilt and move deck stairs. Repair two sections of existing fencing and install 120 feet of new fencing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
D B.
10/2018
5.0
fencing
+ -1 more
My credentials: retired engineering/ construction engineer with 40 years experience. I only write reviews for exceptionally good or bad work. I researched about six firms, selected from BBB and Angie’s List reviews. I read every review for each firm and ignored those I felt to be unreasonable to get a short list of preferred contractors. I then selected the fence style I thought I wanted and asked for bids. Afterwards, I refined my choice of fence style and wrote my own, “Scope of Work,” and asked for comments from those on my “short list.” I picked Northern Virginia Deck and Fence because they: Were licensed bonded and insured. Had favorable reviews on Angie’s List. Were a local firm with their own construction team. Knew their stuff. Value their reputation: see their response to the single critical review they received from someone for whom they did not even work!! One of couple prepared to address and resolve every issue in my, “Scope of Work.” The contract essentially consisted of agreed price, scope and schedule- nothing turns me off more than multi-paragraph legalese. Results: The Project Manager kept me constantly updated during the pre-construction phase. The two man construction team did everything efficiently and correctly- a pleasure to watch them. The extra out-of-scope work I requested was reasonably priced. We have a beautiful fence which exceeds our expectations. Good luck with your project.
Description of Work: About 160 feet of 5' high cedar fence
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Coleen or Cary M.
08/2018
5.0
fencing
+ -1 more
We hired Northern Virginia Fence to replace our backyard pine fence and two gates. The representative provided a very clear estimate and was responsive to all phone calls and emails. The estimator was very professional (and punctual). The quoted price was competitive (although it was not the lowest). Because DC weather was abnormally wet and unpredictable, it did take extra time to schedule the fence installation. The job took two days to complete. One year later, the fence still looks great. The gates work very well.
Description of Work: Remove and replace fence in backyard
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$7,800
Robert S.
11/2017
5.0
fencing
+ -1 more
NV Deck & Fence did an outstanding job on our fence replacement. When we called them they promptly scheduled an appointment to look at the job, came when they promised, and promptly provided an estimate (which was very reasonable). The work was done in only a day and a half and the finished product met all our expectations. While pulling out the old fence and installing the new they were very careful of all the plants adjacent to the fence which resulted in little or no damage to the plants. They did an excellent job cleaning up the job site when they were done. I would use this company again and can recommend them to others looking for fence installation.
Description of Work: Replaced existing fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Ronald M.
09/2017
5.0
fencing
+ -1 more
After some initial back and forth the fence work went extremely smoothly, especially since it was a non-traditional fence design utilizing horizontal boards with two different widths. The fence installation was done quickly and took 1.5 days. The on-site crew was great and worked closely with me to take into account last minute changes to account for grades in the yard. Very pleased with the work.
Description of Work: I hired Northern Virginia Deck and Fence to complete a new fence around my backyard and side yard in Arlington.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Carl S.
07/2017
5.0
decks
+ -1 more
The bottom line is it went very well. The original quote of approximately $7,500 was modified when it became obvious that more work was needed to meet the Fairfax County building code for decks. NOVA Deck & Fence recommended bringing down the entire deck and replace everything with Trex as described above, attach the deck more securely to the house, add upright beams, bring the floor beams closer together (a code requirement), add lighting on the new stairs. The Fairfax County inspectors were very complementary of the work performed. I am ecstatic.
Description of Work: This was work to bring my deck up to code and replace the floor and top of the railings with Trex material.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Dave F.
05/2017
5.0
decks, fencing
+ 0 more
1st of all I interviewed 7 or 8 companies, large ones, small, etc., but all with good reputations. I had people telling me site unseen my deck had to be torn down because its 20 years old, (the structure though was in perfect condition. I had quotea ranging from $14K for wood replacement to over $46K for Trex... Larry with Northern Virginia Deck & Fence, was very responsive and communicated very well from getting his guy here to do the estimate and then all the way through to getting us on their schedule and getting the work done a timely fashion. The people, work and professionalism were all top notch. Their price was extremely fair and it was about what I had calculated this would cost. Their square footage estimate was only 2' off from mine! (I'm sure I was wring though) I'd recommend these guys to anyone for deck builds or upgrades like mine.
Description of Work: This was for re-decking the top boards on a very large deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randall L.
01/2017
5.0
fencing
+ -1 more
Did good job of cleaning up, removed old fence. Very responsive on estimates. They were very professional when they were there and timely in scheduling. We did compare them to other fence companies and we thought their pricing was very fair. They enclosed a 14,000sq ft yard. I was very happy with all their work. They were professional all the way around.
Description of Work: Replaced all four sides of chain link fence and removed all debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Glenn B.
10/2016
5.0
fencing
+ -1 more
Great. Jason (estimator) walked me thru process, and called me early as asked when there was a cancellation. Workers arrived on time before 8am, asked if I had any questions, & worked until they were finished. Product looks good and their clean up was appreciated.
Description of Work: Needed larger back area plus 2 sides of house fenced with door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,350
Stephen L.
05/2016
5.0
decks
+ -1 more
I contracted Northern Virginia Deck & Fence to build a deck on the back of my townhouse back in 2009. I was a young, new homeowner but no dummy, so I had 3 companies come out and provide me with an estimate. Two of those other estimates were higher in cost and came with a high pressure salesman. However, I did my research before-hand regarding the approximate cost AND wasn't comfortable using either of these other companies. So I contacted Northern Virginia Deck & Fence. It was a small business and not one of these big deck companies. The business owner Larry came out himself and provided me with a no pressure estimate and was honest and knowledgeable. He quoted me a fair price, about $1,000 to $1,500 less than the other guys. He was organized, prompt, and a down to earth, hard-working type guy so I felt comfortable using his company. Once I agreed to the contract and was on the schedule, he was very good at keeping communication open and let me know when to expect his crew since there were some weather delays. I had Larry pull all of the necessary building permits since I didn't have time to get out to the county to do so myself. His crew was prompt every morning and Larry came by everyday to check on the progress and quality of workmanship. I was extremely happy with the results. Everything went so well that the following year I had Larry and his company build a lower level deck to complete my back yard. I would recommend using NoVa D&F if you are looking for a fair price with excellent results.
Description of Work: I had Northern Virginia Deck & Fence build a new upper level deck on my townhouse. They did a great job so I hired them again the following year to also build a lower level deck.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Ruth S.
03/2016
5.0
fencing
+ -1 more
My porch is beautiful! My contact was Larry who was very thoughtful and responsive. He worked with me to understand what I wanted and to ensure I was happy with the final product. They take pride in their work and reputation.
Description of Work: Replaced nearly 100 year old front deck
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Paul J.
02/2016
5.0
fencing
+ -1 more
We needed to have our rear fence replaced, and I selected four companies based on AL reviews, discounting what I judged as unwarranted low grades. I solicited bids via AL with a Statement of Work, site plat, and pictures of the existing fence attached. I followed up with a direct email to those I hadn't heard from after two business days. Two companies arranged for site visits and followed up with proposals; two others provided estimates without a site visit. I evaluated the companies based foremost on responsiveness to the SOW. Other aspects in order of importance included management factors, email and voice communications, warranty services, cost, incentives, and payment terms. Northern Virginia Deck & Fence (100% A's & B's) responded a couple days after the solicitation was launched. After I resent the SOW (AL seems to drop attachments from time to time), we scheduled a site visit. The site visit was exactly what I expected; all of my questions were answered satisfactorily, and the representative handed me the cost proposal as he was leaving. The proposal was reasonable and very competitive. The evaluations of NV Deck & Fence and its closest competitor were nearly identical, both receiving top or near-top scores in all of my evaluation factors. The determining factor turned out to be one with a lesser priority: NV Deck & Fence's cost proposal was the lower, both before and after applying discounts. My only hesitation was that NV Deck & Fence has only two or three crews. Nevertheless, the project began consistent with the projected start date. The crew consisted of two workers, who completed about 80% of the project the first day and wrapped it up the following morning. They did a fantastic job: The fence is solid and straight, it looks great, and the gate opens and closes easily with no indications of future binding. The representative encouraged me several times to call them if any adjustments needed to be made, including after the warranty period had expired! The only negative aspect of this project was a minor one. NV Deck & Fence will add a 3% surcharge for using a credit card unless the transactions occur in their office. I was willing to make the trips for the 50% down payment and final payment in order to avoid the surcharge. I highly recommend Northern Virginia Deck & Fence and would use them again without reservation.
Description of Work: Replaced 6' privacy fence (73') and gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,238
Julianne S.
04/2015
5.0
fencing
+ -1 more
Working with Northern Virginia Deck and Fence has been a breeze from the first time I called. Everyone I have worked with or spoken to has been responsive and professional. I got two quotes for the fence, and I went with NVD&F because their quote came in the lower, and because they seemed much more professional and friendly than the other company. I have been impressed as NVD&F has used top quality supplies and has performed top quality work. My fence is exactly as I dreamed it would be!! A fence is a big investment, and I am THRILLED that I trusted Northern Virginia Deck & Fence.
Description of Work: Northern Virginia Deck and Fence built a 5 board estate fence around my .71 acre property, with 3 swinging gate, and one 13 foot sliding gate across the driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Marcus P.
04/2015
5.0
fencing
+ -1 more
NVD&F was very very easy to work with and worked with me to select the exact products to use since porch are not exactly the same as decks.
Description of Work: Replaced wood porch columns and railing with concrete columns and PVC railing
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Sajeeb W.
12/2014
5.0
decks, fencing
+ 0 more
They were outstanding, as always. They had built a wood fence and composite deck at our previous home, as well as regular fence repair from falling trees as that house backed to woods. So we called Larry again to build the fence and deck stairs at our new home when we moved. The fence is aluminum on the front of the property with multiple gates and wood on the side and back. Part of the fence had to be finished several months later as we were building a pool. The quality of the work was top notch, they were always on time and their crew worked quickly and hard. Their price was also one of the lowest. We will continue to use them for all deck and fence work and cannot recommend them highly enough.
Description of Work: Built aluminum and wood fence, deck stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Catherine B.
04/2014
1.0
decks, fencing
+ 0 more
I received an email that they would be getting in touch with me soon. I then received another email, from the President of the company, informing me that they do work in Prince William county but, "because of [their] location and [my] location, all bid estimates are done via email." I was then asked to provide the elevation of my deck and the way it was secured (to the house or not), along with other questions about the deck. The same email directed me to another website to look at fencing and to select the one I wanted to go with. SERIOUSLY? Exactly what could I expect from this company that can't be bothered to drive to my home to give me an estimate? Customer Service is a foreign concept here. This is how a company actually does business in 2014? This company obviously does not want to do any business in Prince William County. Save yourself the aggravation and don't bother contacting them for anything.
Description of Work: Contacted the company via their website to request a fence and deck replacement (282 linear feet of fence and 440 sf of deck).
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Northern Virginia Deck & Fence
For prospective customers outside of a 20 minute radius we offer an initial estimate via email if they are interested. We were very polite with this member, she elected to not have us provide an estimate for her as she needed an onsite consultation. This is understandable and we certainly wish her the best of luck, she is beyond our onsite estimators service area and if this offended her I apologize however I have offered to prepare email estimates to prospective clients outside of our immediate radius for years and no one has ever had an issue with this, until just now for whatever reason. For us to effectively service the areas that comprise 95% of our business, which are Alexandria, Arlington, Annandale, Springfield, Burke, Falls Church, McLean, Vienna, Great Falls, Lorton and Fairfax it is prudent for us to limit our onsite appointments to these areas. If this offended this member that is unfortunate but we can not spend hours in traffic to prepare one proposal when we could do multiple appointments close to our office. We focus our energy on the areas that we work every day, I regret this offended her and I have updated our Angie's List profile to not include Prince William county simply because of this member. This is unfortunate because we have done many projects in Prince William county for years and everyone else has understood the dynamic of us preparing the initial estimate via email, or they simply were courteous and moved forward in another direction. We very much appreciate Angie's List and look forward to remaining with this service, however I will say that we were not aware that anyone whom we never worked for or even met for an estimate would be posting trivial complaints that get positioned right next to the postings of our actual clients, all of whom are very happy, I feel this is simply not appropriate. Our reviews should be from homeowners who have done business with us, not from someone who is offended because it would take us over an hour in traffic to get to her location. So for anyone in Prince William county who would be offended as this member was, I would wish them the best of luck and I would be courteous. For us to maintain a tight control on matters, effectively bid our projects, and service our customers as we always have it is prudent for us to not go beyond a radius for estimates as traffic in this area makes this not prudent. I look forward to more reviews, hopefully from members who we have done business with and we will continue to meet or exceed your expectations. In this day and age of how busy we all are......... at least that I am as a business owner working 90-100 hour weeks I find it trivial for those who deem it prudent to bash businesses online simply because we are not near them and don't travel that far to meet them, yet we were courteous, gave her the option of having us prepare the proposal, and followed our standard practice by informing them from the outset of our protocol. Perhaps some have an abundance of spare time to spend online, I do not and would prefer to not be allocating any of my time responding to those who we have not done business with and simply wish to complain. I do wish this member the best of luck on her project and all the best moving forward.
Karon B.
04/2014
1.0
fencing
+ -1 more
Upon my follow up phone call to find out when they were coming out to provide the estimate, I was told that they do not travel to Prince William County for estimates. I would have to give them specifications over the telephone or via email. Sorry, I do not do business with a contractor with whom I cannot see their face or witness their body language.
Description of Work: Company was requested to provide an estimate for a replacement round rail fence and raised flower bed (landscape timbers require removal and replacement). I was told they service Prince William County and would schedule an appointment. I was told to call back in 2 days if I didn't hear back from them. I called back in 4 days, giving them benefit of the doubt.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Northern Virginia Deck & Fence
Due to this members location being some distance from our office we did inform her from the outset that we would be able to prepare an estimate for her via email, my project manager asked her for the basic spec's of the project and if this would interest her. We fully understand that many homeowners won't know all of the spec's or will prefer the onsite appointment, thus we inform anyone outside of our radius of this immediately to prevent any confusion, we did so with this member. In order for us to efficiently service the area that comprises the vast majority of our projects we limit our on site estimates to approximately a 20 minute radius from our location in Alexandria. We do handle projects in Woodbridge, however we do the initial estimate via email and if the client likes our proposal we then meet with them either at our showroom or at their residence. It makes much more sense for us schedule multiple appointments close to the home office as opposed to a few that will be challenging due to location, Northern Virginia traffic being the issue logistically. We did not convey to this member that we were coming out to meet her, no appointment was scheduled, nothing was cancelled, we were very clear from the outset on this dynamic. For whatever reason she seems to be offended, this is beyond our control and I can not focus on this other than to respond immediately to her post. Many prospective customers from distant proximities contact us every day and we have the exact same discussion, we explain that due to the location being of some distance from our office that we will be happy to provide the initial estimate via email if they would like, about 50% of the time the prospective client will provide us the spec's and we email the proposal, understandably some homeowners would prefer or may need an onsite consultation and in such cases we wish them the best of luck. I would like to convey to all of the members that you will notice our reviews from our clients who we have done deck or fence installations are excellent and we do not have any dissatisfied clients, everyone is either very pleased and most of them are thrilled. We also have an A+ rating with the BBB. Perhaps it might be best if the reviews were separated from the members who we have worked for and had meaningful dealings with us from those who wish to complain for no tangible reason, in this case we never met this member, we never cancelled an appointment with this member, nor did we have any acrimonious conversations with this member. She is seemingly frustrated but this has nothing to do with us, the reason I limit our on site appointments is because I have deemed it prudent to tightly manage our bids and in so doing we have a radius of approximately 20 minutes from our office which allows us to effectively service our clients. I regret that someone would be offended by how I run this business, we did not tell her we would be coming out to meet her so the comment that she was waiting for us to let her know when we would be there is not accurate. She deemed it prudent to leave a not so courteous message on our answering machine, obviously frustrated but this has nothing to do with our company however regretful this may be. I make certain that every project we do is to the satisfaction of our clients, we meet or usually exceed your expectations and this is the focus of our work. In such an instance where a client has any issue with our project I take a very pro-active approach and do not conclude our business with them until they are fully satisfied. To spend time replying to posts from those who we have never met for an estimate nor even scheduled for an estimate is frivolous in nature, but a necessity of social media and I hope this response has been effective. I encourage you to read all of our reviews and hopefully focus on those reviews of our clients, from our end I will continue to focus our energy on servicing you and in the opinion of this business owner I don't find it appropriate for reviews from those who we never met to be lumped in with the reviews from our clients. Our clients will convey how we did the project, how our crews performed, how we communicated, how the finished project looked, etc.............. moving forward I look to continue servicing all of you who hire us in such a manner that is professional and of the highest order. I started this company in 2004 and we will soon celebrate ten years in business, July 20th to be exact, and I am very proud to say this is the first time I have ever needed to respond to a social media comment, I would like to point out this was not from a client of ours. We will continue striving to maintain a 100% CSI (customer satisfaction index) rating moving forward. In closing I would like to wish the best of luck to the member who posted the comments to which I am replying, while at the same time reminding our clients and prospective clients that this review is not from a client of ours and we did inform this member of our standard practice from the outset.
Heather R.
03/2014
4.0
decks
+ -1 more
It took a while before they responded but they said they didn't get my Angie's List email. The owner was very responsive to my phone calls and was quick to come out. The owner came out and was very professional and cordial.
Description of Work: We got a quote from Northern Virginia Deck & Fence but the work was a little high so we didn't move forward on that project. It was to put composite stairs on the front of our house.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$110,000
Carrie T.
10/2013
5.0
fencing
+ -1 more
While the initial build-out of the fence was crooked and didn't follow the property line, the owner followed up with me to get the situation rectified. They rebuilt the enclosure to be symmetric and in-line with the property lines and neighbor's fencing. We are completely satisfied and will look to do business with this company in the future should the need arise.
Description of Work: Enclose the patio by constructing a fence to meet the already-existing sides of the fence separating our patio from the neighbors' patios (we are in a townhouse). Construct a gate along the enclosure Move trash cubby gate to the inside of the fence (was facing outside of where the enclosed portion was going to be) constructed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,225
Virginia O.
08/2013
5.0
fencing
+ -1 more
The company was quick to return my call and schedule an estimate. The estimator was sick on the day scheduled for the estimate, but they called early that morning to re-schedule. I was pleased with the professionalism of the estimator and the price, but chose not to go through with installation at this time. I will contact them again in the spring when I plan to install the fence.
Description of Work: Provided an estimate for a fence.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann M.
08/2013
5.0
decks
+ -1 more
I cannot say enough good things about this company. They replaced our old deck several years ago and it still looks brand new. They were prompt, removed every scrap of wood from the property and the owner checked in each day to survey the progress and answer any questions. I wish they did more than decks because I would love to hire this company again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Decks and Porches
FAQ
Northern Virginia Deck & Fence is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 6:30 AM - 6:00 PM
Tuesday: 6:30 AM - 6:00 PM
Wednesday: 6:30 AM - 6:00 PM
Thursday: 6:30 AM - 6:00 PM
Friday: 6:30 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Northern Virginia Deck & Fence accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Northern Virginia Deck & Fence offers free project estimates.
Yes, Northern Virginia Deck & Fence offers eco-friendly accreditations.
No, Northern Virginia Deck & Fence does not offer a senior discount.
No, Northern Virginia Deck & Fence does not offer emergency services.
Yes, Northern Virginia Deck & Fence offers warranties.
Northern Virginia Deck & Fence offers the following services: Building new decks and fences and demo of old decks & fences.
Power washing, staining and sealing.
Contact information
5704-F General Washington Drive, Alexandria, VA 22312