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Michael & Son Svc Inc

Plumbing, Heating and Air Conditioning, Electrical,

About us

Michael & Son is family owned & operated and has been servicing the Virginia, Maryland and Washington DC area for over 30 years. We take great pride in providing our customers with the highest quality plumbing services. Our professional and courteous staff are here to help you with whatever projects you need to get done.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Carpentry, Ceiling Fans, Ceramic Tile, Concrete, Doors, Drywall, Electrical, Fireplaces, Flooring, Lighting, Masonry, Plastering, Plumbing, Remodeling, Siding, Roofing, Valves, Windows, Heating & AC.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.11,921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
13%
3
8%
2
8%
1
14%


Rating CategoryRating out of 5
quality
4.3
value
3.6
professionalism
4.3
responsiveness
4.3
punctuality
4.4
Showing 1851-1921 of 1921 reviews

Tom A.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: Scheduled...confirmed....on time...did job...professional...courteous...will us again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JAMES B.
08/2013
5.0
electrician, handyman service, plumbing
  + 1 more
n/a
Description of Work: They have done plumbing, electrical and others things for me. They are very good and I highly recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc A.
07/2013
3.0
plumbing
  + -1 more
Too expensive
Description of Work: came over to perform a tune up on the system..and also provided an estimater to replace current units

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$69

Keith W.
07/2013
5.0
roofing
  + -1 more
.
Description of Work: Repair water leaks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Betty Jane D.
07/2013
5.0
plumbing
  + -1 more
They did a good job.
Description of Work: I had a toilet that overflowed and ruined my ceiling and table below it. They redid the toilet and check the seals so that it would not overflow again.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph S.
06/2013
1.0
plumbing
  + -1 more
unknown
Description of Work: My emergency was clearly not an emergency with Michael and Sons. My request for an emergency plumber was reduced to a regular service--with a four hour window--call by the end of their work day. It became apparent to me during the third hour of my four hour service window, that they were just to busy to serice my emergency plumbing issue. Needless, to say I called antoher plumber and the job was marked URGENT and the other companies plumber was at my home within the hour. Thank you for reminding me that there are other companies out here with qualified master plumbers.
Rating CategoryRating out of 5
Yes, I recommend this pro

Erin D.
06/2013
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
Not well.
Description of Work: I just called Michael & Sons to ask for an estimate on replacing my central AC in a single family rental property I own. After giving them all of my information, they asked if my husband would be present when the technician came to do the estimate. As a woman who owns multiple properties, I find this question so insulting. The implication that I don' t have the authority to make a decision or purchase on my own (or worse yet, that I could somehow be taken advantage of without a man there...) is insulting and so inappropriate for this day and age. Michael & Sons should be ashamed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Michael & Son Svc Inc
We are sorry to hear about your recent experience with our services and apologize on how you were treated when speaking to our customer service representative. At Michael & Son, our mission is to provide you with excellent customer service and leave you with a memorable experience. We would like the opportunity to make it right. You can email me personally at proudson@michaelandson.com or contact my Customer Relations Manager at 1800-948-MIKE. Thank you for your honest feedback and I look forward to hearing from you. Basim Mansour Proud Son & Owner

Lisa G.
06/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Service was great. The problem was I didnt use the 3 coupons I bought on Angie's List because I bought the service plan from Michael's & Son's which cost $980.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles J.
06/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
See above.
Description of Work: The technician inspected my a/c unit and performed a diagnostic which showed what the unit needs as well as problems I may encounter in the future. The tech even showed me other areas of concern that could be dangerous if other variable happen to get in the mix of things. He was professional and spoke in layman terms when I couldn't follow what he was saying.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

anne V.
05/2013
4.0
plumbing
  + -1 more
unknown
Description of Work: Had a leaking toilet tank. Bought coupon for a toilet replacement and contacted Michael and Sons. Had to pay extra for emergency service on Friday pm. When repairman called, he didn't have the toilet and had to come by on Saturday morning. When he arrived he laid out my options and we decided that the better solution would be to replace the tank. We also discovered that the valve needed to be replace in addition to the main valve needing to be replaced. We agreed that he would return on Sunday to complete all three repairs. Hopefully there will not be additional delays.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ron A.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very good.
Description of Work: Micheal & Son repaired our gas line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$750

JIM F.
04/2013
1.0
contractors, ceramic tile, decks, drywall, electrician, flooring contractor, gutter repair, heating & air conditioning/hvac, home inspection, lighting, masonry, plastering, plumbing, remodeling, roofing, septic tank, siding, pavers, gravel, wallpaper removal, water heater repair, replacement windows, air duct cleaning, pressure washing, wells, ceiling fans, home remodeling, interior painters, doors, drain cleaning, generator service
  + 28 more
terrible experience
Description of Work: they came over to try and provide dianostic services for a Furnance couldn't tell me what the prioblem was and then told me that the fan blower was not working which was untrue from another HVAC provider. Could not give me a quote and couldn't tell me hat was wrong with unit. Commission based NEVER, NEVER, NEVER USE THESE PEOPLE EVER!!!!!!!!!!!!!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Michael & Son Svc Inc
Member, We have no record of the concerns that you have raised about your experience, if the work was completed at a different address or under a different name can you please forward over that information in order for us to make things right. At Michael & Son, we strive to provide our customers with a memorable experience that they are 100% satisfied with. You can contact us at proudson@michaelandson.com or call 1-800-948-MIKE and ask to speak with our customer relations manager Vance. Remember, your satisfaction is our guarantee. Thanks for your time and we look forward to hearing from you.

Tom B.
04/2013
2.0
plumbing
  + -1 more
Very disappointing.
Description of Work: As luck would have it on Friday evening my garbage disposal started spewing water when engaged. I knew it would be hard to find a plumber who would work on Saturday, and was happy to find that Michael & Son would send a plumber as soon as he was available. I didn't know that this meant Saturday evening. I waited at home all of Saturday, calling several times to make sure someone was really coming. I was assured one would "as soon as he was free." Around 6 PM a very pleasant gentleman did come. He told me I needed a new disposal, which I was sure was correct. He then quoted an installation price of $583.29. I said that was way too much. The disposal itself could be bought for about $100 at area stores. (If I had purchased the disposal myself, and had it there, he would only have charged me $297. ) I thanked him for coming and asked how much I owed him for the visit. He said, "$29," which I paid. I then contacted Sears. They sold me a disposal, installed and took away the old one, saying that it would be recycled--all for $250. This is less than half of the Michael & Son price. I had hired Michael & Son in the past and they seemed to do good work at a reasonable price, but now they seem to have lost contact with reality.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$29

Alla T.
04/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Called on Monday, made an appt for Wednesday. Cesar showed up early, got on the issue and wrapped it up in an hr and a half. Cant ask for anything more than that. Had a quote to get it done slightly cheaper but Im glad I went with M & Son given their promptness and professionalism. Thanks Cesar! A+
Rating CategoryRating out of 5
Yes, I recommend this pro

Janna L.
04/2013
1.0
plumbing, interior painters
  + 0 more
no contact
Description of Work: I sent 2 emails requesting a price to repaint the whole house interior. Never received any contact. Forget it, Michael & Son, you did a fine job on that plumbing job (even if you did not repair the damage it caused until I complained), but have fallen thru on this one.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Donna B.
04/2013
5.0
plumbing
  + -1 more
Excellent Job
Description of Work: Install Water Tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Joel H.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called Michael & Son to schedule the tune-up but they said that a tune-up will not fix the problem and they need to perform a diagnosis. They suggested I contact Angie's List to get a refund for the tune-up.
Rating CategoryRating out of 5
Yes, I recommend this pro

brian B.
04/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: They repaired our garbage disposal that was stopped up. We didn’t have any complaints. They did a good job.
Rating CategoryRating out of 5

Amy T.
04/2013
5.0
ceramic tile
  + -1 more
unknown
Description of Work: I purchased a Big Deal for re-caulking of a bathroom for a leak repair. Everything was fine.
Rating CategoryRating out of 5

Michele W.
03/2013
5.0
electrician
  + -1 more
See above.
Description of Work: My Electrician was Joey. He arrived in the time frame set up. Called me 30 mins before he would arrive. Which gave me the opportunity to not to have to stay home waiting. I was able to run errands and such during the window of time set up by the company. I had four projects that needed electrical work. A dead outlet, new smoke detector carbon monoxide combo instillation, kitchen light fixture and dining room light fixture. He was very patient with my indecision on length of dining room light. He was open to showing me several different length options. My tenant had messed with the kitchen ceiling light and so it made it a difficult correction. The prices were a little high but that is set by the company not the Electrician. Oh and when I told him I was a member of Angie's List he gave me 10% off.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$630

Weranjala H.
02/2013
5.0
plumbing, interior painters
  + 0 more
very well.
Description of Work: Replace the water regulater. Came back and adjusted it later for proper runing. Relocate one faucet from one location to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ellen R.
02/2013
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

James M.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This is the last time I will ever get any work done by this company. They came to my house the last week in Jan to repair by heat and AC unit and charged me over 400.00 for the repair. Less than two weeks later i had the same problem. The tech Sean Eversburg came back and charge me another $ 600.00 for the same problem. He tells me it was different but I know he was lying to my face. Over the past two years I have spent about $8500 with this company I'm a business owner and I know when some cheats me. All my friends and assoc will hear about this company Never use them please they will take you for a ride and over charge you every time
Rating CategoryRating out of 5
Yes, I recommend this pro

Luis C.
01/2013
4.0
electrician
  + -1 more
more or less
Description of Work: The service was good, but too expensive

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$1,200

Pamela R.
01/2013
5.0
plumbing
  + -1 more
No additional comments.
Description of Work: Michael and Sons were responsive to my request for installing a generator; however, I had to cancel the request, because it was going to cost me an additional $5K to $10K by Washington Gas, to change my gas line. Michael and Sons were very understanding about my cancellation and immediately reimbursed me for the check I'd provided to secure the installation of a generator. They indicated that they understood, as I was not the first customer that cancelled my request due to the price Washington Gas was charging to install a new gas line. I would highly recommend this company.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5740 General Washington Dr, Alexandria, VA 22312

http://michaelandson.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705174344
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
01/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Electrical,
Water Heaters,
Handyman Services,
Lighting,
Drain Cleaning,
Kitchen and Bath Remodeling,
Air Duct Cleaning,
Ceiling Fans,
General Remodeling,
Generator

FAQ

Michael & Son Svc Inc is currently rated 4.1 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Michael & Son Svc Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Michael & Son Svc Inc does not offer free project estimates.
No, Michael & Son Svc Inc does not offer eco-friendly accreditations.
No, Michael & Son Svc Inc does not offer a senior discount.
Yes, Michael & Son Svc Inc offers emergency services.
Yes, Michael & Son Svc Inc offers warranties.
Michael & Son Svc Inc offers the following services: Carpentry, Ceiling Fans, Ceramic Tile, Concrete, Doors, Drywall, Electrical, Fireplaces, Flooring, Lighting, Masonry, Plastering, Plumbing, Remodeling, Siding, Roofing, Valves, Windows, Heating & AC.

Contact information

5740 General Washington Dr, Alexandria, VA 22312

http://michaelandson.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day