Metro Gutter And Home Services Inc

Gutter Cleaning, Gutters, Roofing,

About us

We are a local family owned and operated business with over 28 years of experience. Our hands on management approach allows each customer to get excellent customer service and receive individual attention. Our company is customer service oriented so that expectations and communication are clear from start to finish. We offer a 100% satisfaction guarantee. We like to think of ourselves as a service company that maintains and replaces exteriors. All of us at Metro Gutter work towards the goal of having a customer for life. Only the finest materials are used so that a professional finish can be guaranteed. We use the thickest gauge of aluminum that can be run through the gutter machine and we even hand select our #1 pre-primed wood from the commercial lumberyard! Our chimney caps are stainless steel, attach securely and offer a lifetime warranty.

Business highlights

35 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,466 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1-25 of 1466 reviews

Marika D.
08/2023
5.0
gutter cleaning
  + -1 more
excellent. Problems spotted for a needed future repair, much appreciated
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$255

Thomas A.
02/2021
5.0
chimney sweep, gutter repair
  + 0 more
Dillon and Tony were very diligent and professional, and Dillon was very responsive to my questions regarding this project. The new gutter system they installed looks great!
Description of Work: Installation of a new gutter along my porch roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$610

Wanda G.
11/2020
1.0
gutter repair, chimney repair
  + 0 more
They did not call or did not show up
Description of Work: Gutters cleaned

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$185

Christian M.
10/2020
5.0
gutter cleaning
  + -1 more
They were on time. Quickly identified the problem. They found a spot that was missed. Wore their masks.
Description of Work: Gutter cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Philip O.
08/2020
5.0
gutter cleaning
  + -1 more
The technician was friendly and efficient. I was very pleased with his work.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Andrew R.
07/2020
5.0
gutter repair
  + -1 more
It went excellent. Very professional service team and billing, dispatch and all aspects were well handled.
Description of Work: gutter reattached

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

William B.
05/2020
4.0
gutter cleaning
  + -1 more
Arrived as scheduled due to weather permitting. Friendly, professional straight to the point. Cleaned all items of old gutter. I called most of my neighbors and recommended their service.
Description of Work: Gutters cleaned, filters installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Peter R.
05/2020
5.0
gutter cleaning
  + -1 more
The gentlemen they sent out were polite, prompt, and professional. They noticed a crack in my downspout and they took some photos to provide one of their estimators.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca O.
03/2020
2.0
gutter repair
  + -1 more
We called for an estimate to get a small 3 foot section of gutter re-installed after it had come loose from our house. The tech was timely and efficient - the only positive. They provided an estimate of more $1,000 for the total job, which included a quote for replacing the fascia and separate quotes for replacing the gutter AND repairing the gutter. I am unsure how one replaces a gutter then has to REPAIR it and why they are two separate charges. They also provided us with an estimate to simply re-attach the existing gutter without any other work. Since money is tight, we opted for that work. My wife had to contact them twice, outlining exactly what we wanted to be done, before they finally responded. When they finally called, the customer service rep seemed confused and tried to confirm that I wanted to pay $800 to replace the portion of gutter. When I told her that I didn't want that, she had a field manager call me to "discuss." He called and said "well, see the issue there is we have a minimum job charge." I ended the call quickly, as I had no interest in continuing working with them. I looked at their site and their Angie's list page which says nothing about minimum job charges. It may be buried somewhere, but seems shady they aren't more up front about that. Will not be calling them ever again.
Description of Work: Gutter Repair

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$1,000

Mark P.
01/2020
5.0
gutter repair
  + -1 more
Very satisfied with the work done. Gutters look strong and the flashing work looks excellent.
Description of Work: Gutter and downspout replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Mark F.
05/2019
5.0
gutter cleaning
  + -1 more
Metro Gutter was responsive in making arrangements, prompt, courteous and efficient.
Description of Work: Gutter cleaning and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Metro Gutter And Home Services Inc
Thank you for your positive review of our service! glad we can help! Kent - Owner

Philip D.
05/2019
5.0
gutter cleaning
  + -1 more
Called on Monday and service was completed the next day. Thanks to Emerson H. for an outstanding cleaning. Will use again.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Metro Gutter And Home Services Inc
Thanks so much for the great review of our next day service! Kent - Owner

Dennis J.
11/2018
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
The job went pretty much as expected. Metro Gutter did need to reschedule one scheduled service due to another job taking much longer than expecting and the follow-up due to an employee absence.
Description of Work: Gutter guard installation, shingle repair, downspout replacement, rain barrel hook-up to existing gutter/downspout.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Response from Metro Gutter And Home Services Inc
Thank you for your review and A rating of our service! We appreciate your patience in getting your work complete. Kent - Owner

ADRIANA F.
09/2018
5.0
gutter cleaning, roofing
  + 0 more
I have used Metro Gutter for gutter cleaning for a few years, and have had other repair work done for soffits, etc. After the heavy rains in July I had a leak in my kitchen from the roof over the bay window (a recurring problem). Metro came and determined that the brick facade needed to be repaired. They were extremely responsive in fixing this in a timely manner and came back to ensure that work was done properly. I don't think I have ever had such good customer service as Metro has provided. I give them high marks!
Description of Work: Leaking Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your all positive response regarding our services! We really appreciate it. Kent - Owner

karen s W.
08/2018
5.0
gutter repair
  + -1 more
they were thorough, did exactly what my 84 year old mother wanted. she was extremely pleased
Description of Work: replacing gutter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Metro Gutter And Home Services Inc
We are glad we could help you and your mother with her gutter issues. Many thanks! Kent - Owner

Ruby A.
07/2018
5.0
gutter cleaning
  + -1 more
great job, done professionally and without any problems.
Description of Work: Gutter shields

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your positive review of our professional service. We are glad you had a good experience. Kent - Owner

Jon S.
07/2018
5.0
gutter cleaning
  + -1 more
Metro has been outstanding each of the two times we've had them work on our roof and clean the gutters.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Metro Gutter And Home Services Inc
Thank you for your great rating and review, we are glad you are pleased with the work. Kent - Owner

ANGELA T.
05/2018
5.0
gutter repair, roofing
  + 0 more
Showed up on time and price was reasonable. Quality of work was great.
Description of Work: roof repairs, shingle repairs, gutter repairs/replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your A rating and comments on good pricing and quality work. We appreciate that! Kent - Owner

Anthony T.
02/2018
5.0
gutter cleaning
  + -1 more
wonderful job and good advice on maintaining
Description of Work: gutter cleaning done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your nice review and we are glad we could offer you good maintenance advice. Kent - Owner

Josh C.
12/2017
5.0
gutter cleaning, gutter repair
  + 0 more
The work was done well and they were thorough. They helped me understand what I needed to get to protect my gutters and then installed them for me.
Description of Work: Cleaning and repairing gutters and adding/fixing covers/screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Metro Gutter And Home Services Inc
Thank you for your review about our thorough approach to gutter service and glad we could help you with gutter protection. Kent - Owner

Fiona B.
11/2017
5.0
gutter cleaning, roofing, skylights
  + 1 more
It was a great experience, they contacted me to schedule the service on the same day I made the request for an appointment. They looked over the total roof, gutters and skylights and found it to be sound. Caulked around the skylight and a gutter flange. Emmanuel was prompt, polite and called before arriving, did all the required work, and cleaned up the gutter debris. Reported his findings.
Description of Work: Gutter and Home Maintenance Package: covers roof, gutter and sky light inspection as well as gutter and skylight cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Metro Gutter And Home Services Inc
Thank you for your A rating and positive review about our awesome employee Emmanuel. Kent - Owner

Sandra C.
10/2017
2.0
gutter cleaning, pressure washing
  + 0 more
Metro said it would cost more than the deal (since I have a 3 story house, even though I only needed one side and the back done) and they needed to have an estimator come out. But two weeks later and I did not hear from the estimator, so I cancelled, since the Deal would be out after one month and who knew when they would get around to doing the work.
Description of Work: Purchased Angie's List deal to have two sides of my house siding cleaned.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from Metro Gutter And Home Services Inc
Thank you for your review. I apologize for our delay in getting to you. It brought to my attention delays in our scheduling I was not aware of. I am taking actions to correct this and hope that you will consider using in the future.- Kent, Owner

John P.
10/2017
5.0
gutter cleaning
  + -1 more
Technician was friendly, timely and took appropriate measures to do a complete job.
Description of Work: Gutter cleaning with screens

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your positive review about our thorough approach and friendly service. Kent - Owner

anthony S.
09/2017
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
It seemed to have done fine except that one has to ask for pictures of the repairs. Otherwise they are not routinely provided. Other than that the service was good even if a bit pricey.
Description of Work: I needed a roof inspection and my roof ultimately needed 9 worn roof tiles replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thanks for your positive review and feedback. Kent - Owner

John B.
09/2017
5.0
gutter cleaning
  + -1 more
it went well and gutters are now working at full capacity.
Description of Work: gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your A rating and positive review. Kent - Owner

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705136861

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roofing,
Skylights,
Siding,
Chimney Sweep,
Pressure Washing,
Windows,
Drain Pipe Installation,
Roof Cleaning,
Drain Cleaning,
Leaf Removal

FAQ

Metro Gutter And Home Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Metro Gutter And Home Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Gutter And Home Services Inc offers free project estimates.
Yes, Metro Gutter And Home Services Inc offers eco-friendly accreditations.
No, Metro Gutter And Home Services Inc does not offer a senior discount.
Yes, Metro Gutter And Home Services Inc offers emergency services.
Yes, Metro Gutter And Home Services Inc offers warranties.
Metro Gutter And Home Services Inc offers the following services: Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM