Mailbox Xpress Inc

Due to poor construction of the mailbox that was in the ground when we purchased our home, a very windy night/day knocked over our mailbox. I looked this company up online and received a very well priced quote for a new mailbox. I was told he would arrive the very next day for the install. The next day, we were hit with a snow storm and I would have understood if he did not make it. Sure enough, they were there I the wind and snow and put in the new mailbox & fast too!! Very impressed with them & would recommend the to anyone!

Jim came out the same day and the bottom line is he did a fantastic job. Thorough in his craft, he left the work site when it was all done in a far better state than when he arrived in terms of product quality and cleanliness. It is obvious Jim takes great pride in his work and is a very decent individual. He also helped with another chore that was completely unrelated to the actual work. I have done only a few reviews, but I wanted to do this review as Jim merited the very best words I could bestow on him. Extremely, extremely pleased.

Mailbox Xpress was great. Did the job as promised. on time, professional and great product and service with no hidden cost.

I had read good reviews on Mailbox Express, but I wasn't expecting such a personable and dedicated service. First, after my pole was damaged my spouse decided she wanted a different type of box. We had the same one that came with the house. We looked through the web page and found one, but it was going to take 4-6 weeks for delivery. No problem, the next day we had a temporary box in place. Outstanding! Three weeks later when the final box came in (and in 15 degree weather) final construction and installation of our new box. Little touches including paint on non matching parts, made the whole experience way less painful than I expected. Definitely a go to guy.

Jim was fantastic! He came out promptly, took care of the job, and the price was very reasonable.

On early Sunday morning, my daughter and wife were on the way to church, my wife text me that the mailbox was laying on the ground. I put my clothes on and ran outside to check out the damage, and see if I could figure out what had happened. After examinig the post and how the post was split in two, I realized it had to be hit by a car. After searching through the internet, trying to find a mailbox installer in the area, I decided to join Angie's list. After looking at the reviews in Angie's list, I decided on Mailbox Xpress. Jim (the owner) had noting but excellent reviews. He stated he would like to be contacted through email, so I emailed him Sunday morning, not really expecting to hear anything until Monday. After checking my phone emails while watching a football game, Jim had responded back telling me to pick a mailbox and post from his website. I wrote him back telling him I wanted the standard mailbox with reflectors. Jim emailed my back and said it would be $165, just leave money under the mat if not home. Well, Monday arrives it's pouring down raining, I just know he isnt coming until the next day. Later that evening, in the pouring rain, Jim is outside putting together the post. I watch him through the door in the pouring rain, pulling the broken piece of post out of the ground, measuring the post, cementing it in the ground, and completing the task. After he knocks on the door, tells me how he appreciated my business, and how he makes a priority to take care of persons with damaged mailboxes, and tries to get them up before the days mail arrive. I have nothing but great reviews for this guy, and definitely recommend him for people who needs this type work. A+++ Jim. Thanks!

Received a flyer that the Mailbox Xpress, Inc. would be replacing mailboxes in our neighborhood the next day. We called to express interest. The old mailbox and post was promptly replaced the next morning. The new mailbox and new post was professionally installed and the old post and mailbox was removed.

Jim was very quick to respond to my email. Jim repaired the mailbox in due course. There was no fuss; no problems. I love that! Jim is a good communicator. You can tell that Jim genuinely cares out each and every project he works on. So refreshing. I would definitely use Jim's services again and would recommend him highly. ..

Timely response to our request in less than 24 hours. Removed old mail box and installed new mail box with minimum time and very professionally done. Work done by Founder Jim Hughes. Also provided very useful info on future painting and preservation of this mail box. Give him my highest recommendation for any service man who has worked on our house. Happy Homeowner in Lake Braddock

I called the number on the afternoon of December 20 and Jim answered the phone. He came over that evening to help me decide what was the best mailbox replacement for my home. He was there the next day and i had a new mailbox. You can definitely tell the difference in the quality of the mailbox I had before and the one he replaced it with. I'm glad I made the call and Jim is SO friendly I could talk to him all day. Excellent customer service!!!

I spoke with Jim in the morning. He came over the same day with a mailbox and discussed the best location options. He then installed it rightaway. Fast and reliable service.

It was excellent. They were very responsive and they had it in the next day.

Love the new mailbox and post. Jim was very responsive when I initially contacted him. It's seldom you meet someone that absolutely loves what he does. He takes great pride in his work and cares tremendously about customer service. He went above and beyond in replacing my mailbox and post when he removed the two bushes that were in the way.

This was awesome. I called and talked with Jim in the morning. I explained I wanted my mailbox moved to the other side of my driveway. When I got home last night there was a wonderful new mailbox and post on the other side of the driveway. He also took the old mailbox and post away AND he put my house number on both sides of the mailbox. I hadn't even talked to him about that! Very quick service and a job well done!

I called Jim on the 27th and let him know that I was interested in purchasing a mailbox from him as well as having him remove my current mailbox and install the new one. I was directed to his website which was easy to navigate. I chose the mailbox I wanted and emailed Jim with my address and specifications that I wanted (i.e. white painted post, medium box vs. standard size, etc.) Within 24 hours, Jim had come to my house, removed my old mailbox and replaced it with a GORGEOUS one that my neighbors all stop to comment on. The mailbox is SO amazing that my husband noticed, as did our mail deliverer, who wrote on a sheet of paper "THANK YOU!!" and left with our mail. From a flimsy vinyl mailbox to a now sturdy and prominent fixture in our neighborhood, I could not be happier with the quality and professionalism. I will recommend over and over!

Called "Jim" on Saturday late afternoon 28 June, and asked about the cost of replacing my existing mailbox and post with a new assembly. Jim talked briefly about the quality materials that he uses and how his work is the best value for the money. After hearing his sales pitch, I decided to accept his proposal. Proposal: 1) Remove the old mailbox + post and haul it away for disposal. 2) Install a new, freshly painted post in concrete and a new mailbox. 3) Mailbox has new house numbers on the sides. 4) Guaranteed completion by Monday 30 June "... before you get home from work." 5) Cost $195 Please note that although I told "Jim" that I live in a subdivision, I did not tell him the specific restrictions for mailboxes in my subdivision. To my surprise, the mailbox which he installed was exactly in compliance with the housing association's restrictions for color, shape, and size. "Jim" seemed to know exactly what required. Attention to detail. Impressive. Bottom line: He delivered as promised.

It went pretty fast. I emailed him on a Thursday and within 10 min he called me. He was able to come to my house the next day. So, when I got home that night from work, the new mailbox was already installed. It looks great.

We are very satisfied with his work.

Jim was very friendly and professional when I called. I got him right away and he arranged to provide his service the very next day. Jim showed up exactly when he said he would and did a great job replacing the old mailbox with a brand new, very solid replacement mailbox. Jim was a pleasure to deal with and went the extra mile. He even pried off the old #'s from the old mailbox and spray painted them for me so I could put on the new mailbox. I would highly recommend Jim to anyone needing a new mailbox.

Jim is very pleasant and takes great pride in his work.

The job was done perfectly. Easy to deal with. Would use again.

More than just a new mailbox; Jim provided something that is missing in a lot of small and larger businesses providing a service to homeowners....a personal touch that included discussions and guidance over the phone, and in person conversation that was all about quality and care before, during, and after installation. Not even sure anyone else could come anywhere close in quality and service at a fair price....Would not hesitate to recommend.

I spoke to Jim on Friday morning and they (Jim and Chris) did the work later that afternoon. The new mailbox and post look great and it is now set to USPS specifications. They stand behind their product with a multi year warranty. I will refer them to my neighbors and friends if they need a new mailbox/post.

Excellent, fast, efficient & good quality.

Excellent service. Came on weekend to provide expedited service. Did not require any intervention or assistance on our part. Removed old mailbox and left property in excellent condition.