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Mailbox Xpress Inc

Mailbox Repair, Concrete Pouring and Repair, Handyman Services

About us

Cost is determined by the job. Top quality rural mailbox installations, repair & replacement. Award winning. Accept cash. Service area also includes: Baltimore, Howard & Anne Arundel Counties. See website for payment options & other details. Pet friendly & uses green practices! Please call or directly email us at: mailboxshop@yahoo.com.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Mailbox Manufacturing, Distributing, Repairing, Replacing, Installing, Mailboxes & Posts, Cluster Box Units and Cluster Box Unit Canopies.

Services we don't offer

Please see for details.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 276-300 of 312 reviews

Michael G.
12/2018
5.0
mailbox repair
  + -1 more
Excellent work
Description of Work: replaced mail box

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Deborah E.
08/2017
5.0
mailbox repair
  + -1 more
Very fast and great work.
Description of Work: Repair mailbox which was knocked over by a car. He removed bent metal rod, replaced wooden post, leveled it and secured the mailbox - better than new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hubert F.
04/2015
5.0
mailbox repair
  + -1 more
unknown
Description of Work: The job was performed quickly and professionally. Our old mailbox was replaced with a new one by Mailbox Xpress and we are very happy with the new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Jeffrey B.
04/2015
5.0
mailbox repair
  + -1 more
unknown
Description of Work: Jim was great from start to finish. He made sure we understood the benefits of each of his products and brought a few for us to choose from. He installed the one we selected quickly and left the area cleaner than he found it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Thomas R.
03/2015
5.0
mailbox repair
  + -1 more
fine
Description of Work: removed broken mailbox, dug hole and installed new mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Richard F.
03/2015
5.0
concrete repair, mailbox repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Corlis L.
09/2014
5.0
mailbox repair
  + -1 more
He did an excellent job!
Description of Work: He replaced my mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard L J.
09/2014
5.0
mailbox repair
  + -1 more
unknown
Description of Work: Replaced entire mail box system... I wish all service providers were like this one -- THE Greatest!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

Lois D.
06/2014
5.0
mailbox repair
  + -1 more
unknown
Description of Work: Several years ago mailbox express installed mailbox and post. They did an excellent job and I was extremely happy with them. Recently I used them to replace mailbox only. Again was extremely happy with them. In fact I was amazed that I called them on a Friday and when I awoke Sunday morning mailbox had been replaced. I strongly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alan R.
06/2014
5.0
mailbox repair
  + -1 more
unknown
Description of Work: A post box was installed. Jim Hughes was extremely responsive and exemplified superb customer service. I would definitely recommend him to anyone needing a post box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ken M.
01/2012
5.0
mailbox repair
  + -1 more
Great. Jim Eden came back on Christmas day to finish a small detail.
Description of Work: New mailbox and support delivered and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

David K.
01/2012
5.0
mailbox repair
  + -1 more
Great job. Arrived and completed job within 48 hours. Excellent materials and construction. Even saved street address numbers from the old post and installed them on the new post.
Description of Work: Removed old mailbox and post. Replaced with a new mailbox and post set in concrete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Regina F.
01/2012
5.0
mailbox repair
  + -1 more
Jim called me back about the job and gave me detailed information of mailbox, styles and post designs. Gave me suggestions on metal numbers.
Description of Work: MAILBOX XPRESS - remove old mailbox, post and discard, replaced mailbox (standard) black, replaced with heated number and paintball black and affix metal numbers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karl S.
11/2011
5.0
mailbox repair
  + -1 more
The work was done very well, timely, and excellent service. I would definitely use again.
Description of Work: They replaced my old mail box with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

b B.
11/2011
5.0
mailbox repair
  + -1 more
Jim did an amazing job at a very nice price (I had called one other mailbox company as well as a handyman and both were at least $80 more). Jim has a passion for what he does and he does it well. He even fixed my mailbox which was just starting to lean. I highly recommend Mailbox Xpress and would use this service again.
Description of Work: I backed into my neighbor's mailbox and broke their post on Monday. I found Mailbox Xpress on Angie's List on Tuesday. Jim was very responsive and gave me a quote that day and came out the following morning to install. He asked for a picture and measurement of my neighbor's mailbox (which was not damaged) and made a "standard" post with custom sizing to support the mailbox. When he came on Wednesday it was to install the new post, cement it in the ground and fasten the mailbox to the new post.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Karen R.
11/2011
5.0
mailbox repair
  + -1 more
My mailbox was stolen a few days before Halloween and I needed a replacement immediately. I sent Mailboxxpress a note via Angie's list and within a few hours Mr. Jim Hughes responded to my request to have my mailbox repaired. Although we did not schedule an exact time for the repair, Mr. Hughes came to my home on Monday evening and installed my new mailbox in the dark. I was thinking to myself, you gotta be kidding me, he is going to try and install a new mailbox in the dark. Not only did he install a better mailbox than I had before, he also repainted my address to the wooden stand as well as the mailbox for a very reasonable price. I couldn't thank Jim enough for such great work and saving the day for me. Jim is without a doubt a consummate professional who is very passionate about his work!.
Description of Work: Mailbox replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$73

musaddeque H.
10/2011
5.0
mailbox repair
  + -1 more
Arrived on the date promised at 11 pm. Took out the old post and mail box. Cut up the old post and put in the trash. Salvaged the old letters and attached to the new post. Redug and reshaped existing hole to permit placement of dry concrete mix. Installed new mailbox with requested lettering. Was done and out in approx 30-40 mins. Truck had work lights so he could work in the dark, Very quite so as not to wake up the neighbours.
Description of Work: Replace existing mailbox and post.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Adina A.
09/2011
5.0
mailbox repair
  + -1 more
We're very happy with our new mailbox and post. Jim did a very good job. He makes the posts himself and takes great pride in his work, which is quite refreshing in this day and age. In late July, Jim had left a flyer at our home. Since our old mailbox and post were getting very shabby, we gave him a call. We preferred to have the mailbox and post replaced quickly, since we were going on vacation within a few days. We also requested a gray mailbox, which is not one of his usual colors. Jim worked hard to accommodate us. He is very meticulous, and there were a couple of phone conversations because he wanted to make sure that he had just the right shade of gray paint, and he did! Jim cares a lot about customer service, and we were very pleased!
Description of Work: Jim replaced our mailbox and post.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

George M.
09/2011
5.0
mailbox repair
  + -1 more
I called Mailbox Xpress on a Friday evening. Jim called me back on Saturday, and agreed to install the new post on Sunday. Despite the problems caused by Hurrican Irene that Saturday afternoon and evening, he showed up on Sunday and installed the post. Very easy to deal with, and a man of his word. I would highly recommend Mailbox Xpress to anyone.
Description of Work: Removed our old mailbox post, which had been broken by vandals. Detached our mailbox from old post and attached it to new one. Installed new mailbox post, embedding it in concrete.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Marla A.
07/2011
5.0
mailbox repair
  + -1 more
It looks great. We didn't have to be home. He didn't make a mess. He cleaned up everything and left the cement where we could dispose of it. It rained the day he promised he would come, but he called and told us he couldn't do it in the rain. We are very happy with his work and his professionalism with the job. The materials are first rate and it was worth the money not to do it ourselves.
Description of Work: He removed our old mailbox and post. This wasn't easy since it was set in concrete and a concrete block. It involved a lot of digging. A new post and mailbox was put in it's place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Ricki K.
07/2011
5.0
mailbox repair
  + -1 more
Typical situation, someone backed into my mailbox knocking it to the ground. No note. The mailmen really don't want to have to get out of their trucks to place your mail in the box laying sadly on the ground. I called Mailbox Express, Jim, late yesterday and after asking just a few questions he was on it. I left a check in a plastic bag under my front door mat and SURPRISE mailbox that I thought was a goner was back up and good as new. I am not sure what he did to repair but it looks great and I am one HAPPY customer! Magically happened early morning or overnight (not even sure which) but thanks Jim!
Description of Work: Typical situation, someone backed into my mailbox knocking it to the ground. No note. The mailmen really don't want to have to get out of their trucks to place your mail in the box laying sadly on the ground. I called Mailbox Express, Jim, late yesterday and after asking just a few questions he was on it. I left a check in a plastic bag under my front door mat and SURPRISE mailbox that I thought was a goner was back up and good as new. I am not sure what he did to repair but it looks great and I am one HAPPY customer! Magically happened early morning or overnight (not even sure which) but thanks Jim!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Robert H.
06/2011
5.0
mailbox repair
  + -1 more
Initial contact Saturday 6/11. Despite problems with personal injury (which may have slowed his response slightly), Jim installed a new high-quality mailbox on Monday, as he originally promised. Very professionally done from start to finish.
Description of Work: Replacement of street-side mailbox using existing pole and arm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Marcia M.
01/2011
5.0
mailbox repair
  + -1 more
I was extremely pleased with the service. All of my communication with the company owner was done over the phone and he was extremely prompt and responsive.He made recommendations about the product, but gave me ample space to make choices without feeling pressured. He allowed me to send a check by mail as payment, which was very convenient. He also did extra work to make the mailbox more accessible to my friend and the carrier.
Description of Work: I purchased a mailbox for a friend as a gift. The old mailbox and post were removed and a new post and mailbox were set up according to my specifications. In addition, the owner called to ask me if I would like the vegetation around the mailbox removed, at no additional charge, which he did. All work was completed on the date and time that was promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Larry L.
09/2009
4.0
mailbox repair
  + -1 more
A car knocked over my mailbox and I'm both busy and not handy so I needed a new mailbox quickly. Jim was working in the neighborhood and left a circular so I called. As a previous user who rated him an F indicated, the owner Jim is clearly quirky. He called back once and missed me and then I couldn't reach him for several days. When I did reach him, though, he went out of his way to help. He explained (at greater length than I cared to hear) that his wood posts got wet in recent rains so he couldn't put in a new box with a painted post immediately for fear the wood would warp. But he came the next day and reinstalled my old mailbox for free so I would have it to use until he did install the new one.. When he put in the new box it looked good and was just as ordered.
Description of Work: Replaced old mailbox with new box and painted post

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$218

Response from Mailbox Xpress Inc
i am pleased that my company received an A rating in quality, price, and responsiveness, but it is evident that i need to improve in punctuality (often beyond my control as i am a small company and hands on) but the professional side CLEARY will be addressed immediately! :)

STEVEN L.
04/2008
1.0
mailbox repair
  + -1 more
He never arrived nor did he call to say that he could not come. I contacted him on Monday April 21st and he gave all kinds of excuses why he did not come on Saturday and then told me he would be at the house on Tuesday. He did not show up again and I called him to find out why he did not come to the house. We did not have to pay him until the job was completed, but since no service was done I told him to come and pick up the mailbox and post and that we did not want his services. He became belligerent and started yelling and then hung up on me. I would not recommend his services at all.
Description of Work: There was no service performed...we received a flyer in the mail advertising mailbox installations on Friday April 18th. We contacted the owner, Jim to let him know that we wanted our mailbox replaced. He came to our house in Olney, MD that evening and dropped off a mailbox and new post.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Mailbox Xpress Inc
due to ilnesses and deaths, i probably owe this customer an apology! I don't think an F grade was appropriate as the price had to be fair or I wouldn't have even had the opportunity to do the work. I promise to be more diligent in the areas of timeliness and professionalism to all my future prospects/clients> p.s. As the potential client had seen the post/mailbox that I left, he would have cancelled the install based on that knowledge alone. As that was not the case an F in those areas was kind of just mean. Please also note that my company has a 5 year warranty and you don't pay until the work is completed to your satisfaction. I will address personally the other issues immediately. :)

Contact information

6913 Westhampton Dr, Alexandria, VA 22307

www.mailboxxpress.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mailbox Repair,
Concrete Pouring and Repair,
Handyman Services

FAQ

Mailbox Xpress Inc is currently rated 5 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Mailbox Xpress Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mailbox Xpress Inc offers free project estimates.
Yes, Mailbox Xpress Inc offers eco-friendly accreditations.
No, Mailbox Xpress Inc does not offer a senior discount.
Yes, Mailbox Xpress Inc offers emergency services.
No, Mailbox Xpress Inc does not offer warranties.
Mailbox Xpress Inc offers the following services: Mailbox Manufacturing, Distributing, Repairing, Replacing, Installing, Mailboxes & Posts, Cluster Box Units and Cluster Box Unit Canopies.
Please see for details.

Contact information

6913 Westhampton Dr, Alexandria, VA 22307

www.mailboxxpress.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM