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Mailbox Xpress Inc

Mailbox Repair, Concrete Pouring and Repair, Handyman Services

About us

Cost is determined by the job. Top quality rural mailbox installations, repair & replacement. Award winning. Accept cash. Service area also includes: Baltimore, Howard & Anne Arundel Counties. See website for payment options & other details. Pet friendly & uses green practices! Please call or directly email us at: mailboxshop@yahoo.com.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Mailbox Manufacturing, Distributing, Repairing, Replacing, Installing, Mailboxes & Posts, Cluster Box Units and Cluster Box Unit Canopies.

Services we don't offer

Please see for details.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 226-250 of 312 reviews

Tony H.
10/2012
5.0
mailbox repair
  + -1 more
Jim was wonderful. He arrived the same day. He was able to mount the box back on the post, touch up some chipped paint and straighten bends. He was very curious and professional. We wouldn't hesitate to call on Jim for our mailbox replacement and repair.
Description of Work: A few mailboxes were damaged by children playing soccer in the cul de sac. We contacted Jim for mailbox repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Gregory K.
10/2012
5.0
mailbox repair
  + -1 more
Jim was able to put in my new mailbox the same day I called. When he arrived, he quickly assessed the situation and selected the best new location for the new mailbox. From our conversation, it was obvious that he was a professional and very knowable about the types of mailboxes, posts, as well as the local ordinances pertaining to the placement of mailboxes. He removed the old mailbox, salvaged the wooden post by repainting it, mounted the new mailbox, added reflective numbers, dug the new post hole, set up the new mailbox, and filled in the old post hole. The total price for his work was very reasonable and I am very pleased with the final result. On top of all this, I was very impressed with Jim Hughes as a person. He not only a skilled worker, but also a friendly, energetic, professional, and an all-around remarkable person. It was a pleasure interacting with him; he left a lasting impression and made my day. I would higly recommend Jim to anyone needing a new mailbox installed.
Description of Work: My mail carrier requested that I have my mail box moved since it was too a different location away from the busy street. I selected Jim Hughes (Mailbox Express) based on an Angie's list search. When I spoke with Jim on the phone, he was very responsive and made an appointment for the same day since he was going to be in the area. When he examined my old mailbox, he said that he could move the mailbox to the new location, replace the old mailbox, and reuse the wooden post, which was still in good shape to save me some money. He was fast and obviously a skilled professional who had been installing mailboxes for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

gary B.
09/2012
5.0
mailbox repair
  + -1 more
I called Jim Hughes of Mailbox Express to get an estimate, and he couldn't have been more responsive. I called on Friday, and he had the post and mailbox installed by Sunday afternoon. He even told me that I could postdate a check if I needed to. I had a nice conversation with him while he completed the professional and fast installation. I told me that it was killing him to give up watching the Redskins in the afternoon, but he had work to do and he loved doing it. We'd be a lot better off if all of the home contractors had Jim's attitude. I wouldn't hesitate to recommend him to any of my friends. Thanks, Jim The job went flawlessly. He fulfilled every special request I had and was a pleasure to do business with
Description of Work: I had a situation with my mailbox that needed to be resolved. My neighbor's guests were parking in front of my mailbox, and it had driven my postman to wits end..........even to the point where he threatened to stop delivering the mail. In addition, my post and mailbox were hanging on by a thread. I decided that I wanted to replace, and move the post to the other side of the driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Helena M.
09/2012
5.0
mailbox repair
  + -1 more
Jim Hughes did an outstanding job replacing our old mailbox. He was focused on providing a quality product an kept up informed on every aspect of the job. It was installed early today and looks great!. We could not be happier with the quality of the product and the installation. Jim is a man who takes pride in his work and producing a quality product. I strongly recommend him to anyone thinking or repairing or replacing their mailbox. You will be very happy with the job Jim will do for you.
Description of Work: Our Old mailbox needed replacement. We receivedt an advertising flyer by the old mailbox which provided details on mailbox post styles to select from, costs, and contact information. The information was helpful and complete and we checked out the company website and on Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Donald M.
09/2012
5.0
mailbox repair
  + -1 more
This man, Jim, is phenomenal. Simply unbelievable to encounter someone of this caliber in this day and age. It was a wonderful experience. To begin with, he is prompt and fast. He either answers the phone himself or gets back to you almost immediately. The information he supplies is right to the point, and offered with courtesy and respect. The job is completed in less than twenty-four hours, at the very most, despite inclement weather. His work is quality perfection, and performed in a completely reliable manner. His energy is boundless, and he obviously loves people generally, and his customers in particular. It's as though his whole life is centered around his work and the people he interfaces with therein. Especially in these time of stress, it is absolutely uplifting to be around someone like this even if only for a short amount of time. Jim reminds me of what America was like decades ago. And best of all, in addition to the above, I'm the proud owner of a brand-new mailbox, done just the way it should be!
Description of Work: Installed new mailbox and post conforming to the standards of our homeowner's association. Our previous box/post was severely damaged by an errant automobile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Sally K.
09/2012
5.0
mailbox repair
  + -1 more
Jim was very prompt and did a great job. I have the best looking mailbox on the street!
Description of Work: New mailbox, mailbox post with numbers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Jennifer C.
09/2012
5.0
mailbox repair
  + -1 more
I called Mailbox Xpress after receiving one of their flyers under my old, leaky mailbox. I looked at the styles available in the flyer and at the website, then called and spoke with Jim. He helped me decide on the options I wanted and even advised me not to purchase the red reflectors as he judged I did not need them. He kept me up-to-date about when to expect installation. After he installed the mailbox, he took the old post and mailbox away with him. We could not be happier with the process and the product. Our new white pineapple-style post, which Jim made, is beautiful. Jim even painted the metal letters for the size of the post green to match the mailbox. I highly recommend Mailbox Xpress!
Description of Work: Replaced existing post and leaky mailbox with a beautifully painted pineapple-style white post, green mailbox, and green numbers on side of post

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Howard D.
09/2012
5.0
mailbox repair
  + -1 more
Jim Hughes of MailBox Xpress did an outstanding job replacing our mailbox. He was focused on customer service, providing a timely response to my request, and ensuring every facet of the installation was completed with thoroughness. He returned to complete the job and ensure it was done to my satisfaction. I'd wholeheartedly recommend Mailbox Xpress as a responsible, reliable, and top-notch vendor.
Description of Work: Mailbox Xpress installed a new mailbox and post at our curbside. They had left an advertising flyer by the old mailbox which provided details on mailbox post styles to select from, costs, and contact information. The information was all-inclusive and complete. It greatly eased the decision/ordering process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Daniel R.
09/2012
5.0
mailbox repair
  + -1 more
I was very happy with my experience. I received advertising materials in a plastic bag at the base of my mailbox and as I was in need of a mailbox post and mailbox replacement, I looked at the material. I read where Mailbox Xpress said the business was highly recommended on Angie's List so after verifying that this was in fact true, I decided to use Mailbox Xpress. As some of the other Angie's List comments have noted, I too thought Jim Hughes was very personable and enthusiast about his work. He did a very nice job and cleaned up the job site very well and removed all residue. The mailbox post is extremely well set and the quality of the materials is of high quality. Jim is clearly a hard worker and I do recommend him and his work.
Description of Work: Removed existing mailbox post and mailbox and replaced with new mailbox post and mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Samuel B.
09/2012
5.0
mailbox repair
  + -1 more
Overall it went very well. Jim is very personable and it is a pleasure to do business with him. I would highly recommed his service and would do business with him again.
Description of Work: Jim removed the old mailbox and installed a new one very quickly on a very hot and humid day. Even though we did not contract with him to paint the post when we ordered it, he painted the post after he installed it and came back a couple of hours later to give it a second coat of paint.Over

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bruce S.
08/2012
5.0
mailbox repair
  + -1 more
I ordered the mailbox off their website at www.mailboxxpress.com and then they installed it when it came in. We did not have to be at home; they scheduled the installation for a sunny period when the paint would dry. The company is very responsive and communicative and I did not have to pester them or anything. They kept me advised of the status and then the mailbox suddenly appeared earlier than I expected it!
Description of Work: They installed a special order top-of-the-line luxury hand painted hummingbird mail box. This is the Rolls Royce of mailboxes. I bought the mailbox and had it installed. They replaced the mailbox post, painted the post, put house numbers on the post and installed the mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michael A.
08/2012
5.0
mailbox repair
  + -1 more
Jim Hughes is a rare energetic pleasant can-do kind of a guy. The kind of guy you want on your side or better yet working for you. He aims to please and he values his customers going out of his way fulfill task and delivering on services and products you desire. For me it wasn’t a mailbox which Jim has a large market share in the Northern Virginia area; it was outdoor lights. Jim is a distributer for Aurora deck lighting and by chance I saw his MailBox Express advertised on the Aurora website. Even though I’m not a regular customer and I only needed to replace piece of glass, Jim came over that night with the replacement glass in hand. He made a lasting impression on me. I will definitely keep him in mind if I want to add more outdoor lights or get a new mailbox. Thanks Jim.
Description of Work: Provide replacement glass for light fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Steve S.
08/2012
5.0
mailbox repair
  + -1 more
The wooden stand holding my mailbox collapsed on Monday, August 27. I attempted to try and reset it upright, however, our soil is rocky and hard and a spading shovel wasn't enough to do the job. Plus the base of the wooden stand had rotted away. I checked Angie's List and called Mailbox XPress as they had very high ratings for speed. quality and price. This was in the after noon. By evening Jim had called back and we discussed what was needed. I left a check under our doormat and in the morning it was gone and we had a new stand and mailbox solidly embedded in concrete in our yard.The response time was fantastic, the price was fair and the work quality was excellent. It looks great and is certainly a LOT better than my temporary stand of an upside-down trash can :-). Jim does great and timely work and I recommend him highly.
Description of Work: Replaced wooden mailbox stand and mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Ronald A.
08/2012
5.0
mailbox repair
  + -1 more
I hated our old mailbox but did not know how to even go about digging up the old post and installing a new post and mailbox. Our post was damaged and old and was an eyesore. It was a lucky day when a flyer appeared at our house for Mailbox Xpress. After checking out the company on Angie's List, I called Jim. He was professional and appeared within a day to replace our post and mailbox. It's so nice! Good price! What a treat to look out the window and see our new mailbox! Highest recommendation.
Description of Work: Replacement of mailbox and post

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth A.
08/2012
5.0
mailbox repair
  + -1 more
Jim is all about customer service. We had been living in our new house for just a few weeks when he left us a brochure. Our mailbox was the worst looking box in the neighborhood. After checking him out on Angie's List, we went ahead with his services. We were able to get a reduced cost on the mailbox we had already picked out elsewhere. The supporting mailbox post was made to our specifications. We now have the best looking mailbox in the neighborhood. Thank you, Jim!
Description of Work: Replaced decrepid mailbox with a gorgeous brand-new post and mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Michael Y.
08/2012
5.0
mailbox repair
  + -1 more
I called in the early evening to place an order for a new post and mailbox. i was told that I everythng would be installed the next day. The next day I left the check for payment under the front door mat as instructed. Apparently he was very busy because when I returned home from work the check was still under the mat and the mailbox was not yet replaced. This morning I woke up to go to work and there was a brand new post and mailbox in my front yard along the street. It must have just popped out of the ground because the ground around it doesn't even look disturbed. What a great job! The post and mailbox are of great quality and are as solid as a rock. Jim did a much better job than I ever would have done. Do not hesitate to hire this company
Description of Work: Removed an existing mailbox and post and installed new post and mailbos with numbers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Jonathan A.
08/2012
5.0
mailbox repair
  + -1 more
Transaction was painless and done right the first time. Jim communicated promptly in email regarding the installation. New mailbox looks fantastic.
Description of Work: Replaced a 15 year old mailbox and post with new post and mailbox.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mark C.
08/2012
5.0
mailbox repair
  + -1 more
The company did an excellent job in constructing, painting, and installing the mailbox post and mailbox. They made every effort to ensure we were pleased with the end product.
Description of Work: The company removed our existing mailbox post and mailbox and installed a new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Joan H.
08/2012
5.0
mailbox repair
  + -1 more
Mr. Jim Hughes, CEO, took out the old deteriorated mailbox and post, and replaced it with new post and mailbox. A job well done!
Description of Work: Took out the old mailbox and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Michael H.
08/2012
5.0
mailbox repair
  + -1 more
Very well. When he arrived on Wednesday, he realized that he needed a larger mailbox than he had brought, so he set up a temporary mailbox, and promised to return on Saturday with a new custom made post and the correct mailbox. When I returned home on Thursday, he had replaced the mailbox and post, and two days earlier than promised! Excellent workmanship and very responsive and professional. This is the only person you should call if you need a mailbox replaced or repaired.
Description of Work: Replaced my mailbox and post, which had been destroyed by a vehicle accident.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Jeremy R.
07/2012
5.0
mailbox repair
  + -1 more
A car hit our mailbox a month or so ago. I bought a $25 temporary box to hold me over, since the mailbox that I wanted takes a few weeks to order with an address. I put the temporary box in, but it really was not standing right. I called Jim about a new mailbox, and he volunteered to come to our house and reinstall the temporary box so that it would stand straight and work until we got the permanent box. Next thing I know - later that same day - the temporary box is installed and for no extra charge. We ordered the permanent box through his website, and the price was better than anything else on the web. As soon as the box came in, Jim was at our house. He recommended a different location to make it less likely that it would be knocked over, and installed it right away. Jim is VERY aware of Angie's list reviews, so it is a great thing to mention that you are a member. He really wants good reviews, and does what it takes to get them.
Description of Work: Jim installed a new mailbox that we ordered from his website (you do not have to order from him). He also installed a temporary box while we were waiting for the permanent box to arrive at no extra charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Michael T.
07/2012
5.0
mailbox repair
  + -1 more
Jim, the installer arrived by 7:30 AM. The most surprising aspect was that this was July 4, and he could have chosen to ignore my request to install the mailbox on this major holiday. He was very pleasant in his demeanor. Added paint and decals and removed old mailbox meterbulb. I would highly recommend Jim to others.
Description of Work: Installed new mailbox, painted it and removed old mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Tiffany J.
07/2012
5.0
mailbox repair
  + -1 more
I bought a new house and then realized there was no mailbox at the house! My boyfriend and I went to the store and bought a mailbox and a pole but we found it was too dififcult to properly dig the hole so we returned them to the store and started googling. I found Jim's website and gave him a call. Having him install it was not that much more than the cost of buying everything at the store and he did it very quickly while carrying on a very good conversation. It looks really nice and saved a lot of stress and hard work.
Description of Work: Dug a hole, put in a pole, painted pole, attached mailbox, attached house number plaque.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

John C.
07/2012
5.0
mailbox repair
  + -1 more
I called Jim and explained that my old mailbox had given up its life and that I needed to have a new one installed as soon as possible because I was going out of town on vacation.He asked me to choose the one I wanted from his website and he would have it installed before my next mail delivery. I can't tell you how much I appreciated his phenominal response in getting my problem solved. Jim is the kind of person you want to do business with and I highly recommend him to anyone having a mailbox problem. Jim, thanks again for all your help.
Description of Work: Replaced my old mailbox and post, including the digging up of the old cement base.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Steve S.
07/2012
5.0
mailbox repair
  + -1 more
Jim made several suggestions based on other work being done. Using Angie's List for other contractors was one of them
Description of Work: Fully replaced mail box and post.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

6913 Westhampton Dr, Alexandria, VA 22307

www.mailboxxpress.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mailbox Repair,
Concrete Pouring and Repair,
Handyman Services

FAQ

Mailbox Xpress Inc is currently rated 5 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Mailbox Xpress Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mailbox Xpress Inc offers free project estimates.
Yes, Mailbox Xpress Inc offers eco-friendly accreditations.
No, Mailbox Xpress Inc does not offer a senior discount.
Yes, Mailbox Xpress Inc offers emergency services.
No, Mailbox Xpress Inc does not offer warranties.
Mailbox Xpress Inc offers the following services: Mailbox Manufacturing, Distributing, Repairing, Replacing, Installing, Mailboxes & Posts, Cluster Box Units and Cluster Box Unit Canopies.
Please see for details.

Contact information

6913 Westhampton Dr, Alexandria, VA 22307

www.mailboxxpress.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM