Mailbox Xpress Inc

My mailbox post was broke and needed immediate replacement. Jim was very responsive. He came out the next day and replaced our mailbox despite the rainy weather. Price was excellent for a basic post and mailbox combo along with installation.

I felt that Jim went above and beyond coming out to our house twice to first install a temporary mailbox and then to install our permanent box when it arrived. Jim did a great job and I would highly recommend his service.

Service was outstanding! Arrived early, did a great job. Our mailbox was knocked down, he installed a new all steel one we bought. He is very nice and does a thorough job. Cleaned up after and mailbox looks great!!

I was most pleased. Jim was in telephone contact on several occasions to discuss installation. He worked hard to remove current post and patiently installed new post and mailbox. He inspected new mailbox before installation and determined that one address plate needed to be replaced. He ordered same the day of installation and called to report that he had done so. His level of customer service service is a marvel! If all merchants were so inclined we would all live longer, happier lives!

This review will read very similarly to all of the other reviews about Jim... He is one of the easiest people to work with and does a spectacular job. We had bought a mailbox from another company and I was looking to have it installed so we contacted Mailbox Xpress. He came out the same day I called and was ready to do the work right then and there! Unfortunately, the mailbox I had received was missing a part and I had to call and get it shipped out to me, but Jim was completely unfazed. He put my mailbox back in the hole as a temporary measure and even put numbers on the side since he had removed my pole and replaced it with one of his. When I called him to let him know the part had arrived, he was right back out there to do it... in the freezing cold and snow! He got it all done and it looks great. If you have a mailbox that needs repair or you need a new mailbox, this is the only way to go in this area.

We have a beautiful new mailbox thanks to Jim. We called him one day, and he installed the mailbox the next day. It is the nicest mailbox on the cul-de-sac!

Jim was great to deal with. He custom painted the post to match the color of our home's trim and the mailbox to match our front door. He came by our house to pick up the paint. He was courteous, punctual and did a fantastic job. I would definitely recommend him.

Jim was great - he arrived when he said he would. The 1st time he stopped by for the deposit he saw our MB didn't have a door. He changed it immediately. He kept me informed on the date he would. He is very focused, therefore finishing quickly with a great finished product. I would definitely use Jim again.

Dealing with these folks was extremely simple and overall cost effective. They returned my inquiry that same day and we finalized selection. delivery date and price. On the agreed upon date the installer arrived and within 20 minutes, removed the old post/mail box and installed the replacement equipment. The replacement material was of a higher grade and improved appearance to Home Depot/Lowes offerings. All in all the cost was similar to the big box sore pricing plus XpressMail price included demolition and installation. Highly recommend their services & product line.

Excellent form phone call to installation supers customer relations even worked in evening to complete commitment.

Super fast and professional.

On time completed quickly great clean up, mail box looks nice.

Extremely friendly guy; cheerful, reassuring, punctual; a delight to work with

Jim was very polite and cordial. He responded promptly to phone calls and installed new post within 2 days of my initial phone call. Excellent service!

Jim was a day early! He had the new box/post in before I even knew he was there. He admitted that he needed to bring a different "capital" for the top of the post because the one he had just wasn't right for the style it was replacing. I liked his honesty. He was back within the hour with the correct "capital".

Very well in all respects. Note: "Removal of old post" on flyer means " from the ground" not " from the property.

From the start to finish, my interaction with the company went extremely well. They were courteous, prompt and efficient. Great overall experience!

New mailbox installed promptly at price agreed on. Looks great!

Excellent! I had called Mailbox Xpress on 3rd November (Mailbox and post destroyed by vandals). They did an excellent job and replaced the post and box on 4th November.

The overall service was much better than I expected.

Went well. When the installer says not to stay home waiting for him, follow this direction. He comes as soon as ready and you don't have to be home.

Our mailbox was destroyed by "Sandy". We called another company and thought their estimate was a bit high. We then contacted Mailbox Express and was given an estimate that was half the price of the other company and he was also including a new mailbox. The work was completed as scheduled. We had a cover on our old post that was not damaged that we wanted to put on the new post. He was able to put it on the new post without any problems. The area around the mailbox looks as if it was hardly disturbed (and he had to pull up the broken post). The new mailbox looks great. Overall, we can highly recommend his services.

We had been contemplating getting a new mailbox for sometime now, but kept putting it off. We found a flyer in our mailbox from Mailbox Xpress and saw photos of different types of boxes online via their webpage and liked what we saw. Went to Angie's List and also googled reviews and all came up stellar. When I called I spoke directly to JIm never a sales person, and anytime I would call or had to leave a message he immediately called back and it was always Jim whom I spoke with. Jim takes pride in his work (referring to his work in installing mailboxes as his "trophies"), he guides you along the process of selecting an appropriate mailbox that will fit into your community so that it doesn't stand out like a sore thumb. We wanted a new post and a new mailbox but couldn't really see clearly in the photos what the difference was between the standard and medium size boxes looked like, so Jim actually came out to our home last Saturday just hours before the Storm "Sandy" was at it's peak just to show us the two size mailboxes. We were totally impressed by his professionalism and great attitude, and we knew at this point that he really is true to his word about giving his customers the best "service". Since my husband was unavailable to view the boxes he actually left the two boxes for him to see. He called us that Monday to see what we had decided. We decided on a Black medium mailbox, Pineapple style with a dark brown post (which he painted himself onsite), and silver color house numbers running along one side of the post. He even talked us out of purchasing reflectors, as he felt we didn't need them due to where the house is situated he felt reflectors were not necessary. Jim even cut down the old post small enough for our garbage company to haul it away easily. Jim was also moved the new mailbox back so that it would not stick out and risk drivers from hititng it. He made sure everything was sized up evenly. We have underground sprinklers and Jim was very careful not drill to close or break a sprinkler pipe or head. We felt Jim was honest, professional, personable and easy to deal with, and definitely knows his line of business very well. Wish all business owners did business this way. It was an actual pleasure to work with Jim and would definitely refer him to others. So now our house has one of Jim's "trophies" and it looks beautiful, and we're glad we went with the medium mailbox. Hopefully others in our neighborhood will follow. Thanks Jim, CB from Chantilly

see above - very satisfied, great product and great customer service

Jim was extremely professional and gave us a great price for the replacement of our mailboxes. He was able to meet our time frame before winter by using his inventory of reserve material. Jim arrived prepared by prefabricating the posts and painting them at his workshop. There was no impact to our mail service, and all work was completed within two days. During the first day, Jim broke down the old mailboxes in time for the material to be hauled away by our trash service. The new boxes and posts were set in the existing holes, so we could get our mail that day. The next day, Jim completed the work by setting the posts in concrete and applying the house numbers. The quality of the work was exceptional and enhanced the aesthetics of the community, which directly relate to the desirability of our community as a place to live and the market value of our homes. We would definitely recommend Jim for any mailbox repair or replacement.