Mailbox Xpress Inc

Jim took care of the job within forty-eight hours. After digginng up the old mailbox, he even removed cement surrounding a troublesome stub from an old newspaper post. Attention given to removing the additional post was appreciated as I regularly tripped on it when pulling up weeds.

Mailbox Xpress (Jim) is simply AWESOME! We received same day service for our mailbox replacement. Our old mailbox post rotted out and had fallen down. Jim went out of his way to install our mailbox immediately so we wouldn't miss our mail service. The quality of the mail post and mailbox are excellent and his service and professionalism was great! He even gave me a few extra tips for other home improvements. I really appreciate the amazing service and quality of work. Thank you Jim!

Jim did a great job. The mailbox post is very sturdy. I have day lilies by my mailbox, and he was very careful not to damage them when he put the new post in. I had not mentioned them to him, but was very thankful when I discovered they were not damaged in any way. He left the area clean, the numbers were placed on my mailbox neatly and he obviously takes pride in his work. I would not hesitate to call him again!

He did a very good job, called twice to keep me informed of day and time for work.

Our mailbox was accidentally flattened. We called Jim and selected a box and post from his on-line store. Since there is shipping involved Jim was gracious enough to install a great looking temporary mailbox the same day of my call so we wouldn't miss any mail deliveries. This is outstanding customer service in my book. Once the permanent mailbox is installed I'll update this post but based upon his work so far I would highly recommend Jim to anyone who needs a new mailbox and values excellent customer service.

Jim is above and beyond in service and professionalism. We had the same day service and are impressed with the price and quality of his work. Job well done, Thank you Jim!

Mailbox Xpress certainly goes that extra mile. When I called to get some advice as to which mailbox would best suit our needs, I told Jim Hughes that our present mailbox kept falling down. Jim brought out a temporary mailbox for us to use while waiting for the mailbox we had ordered. Our new mailbox looks great and Jim Hughes is man who like what he does and it shows because he give 110% service. Would wholeheartedly recommend Mailbox Xpress.

After procrastinating for months I finally decided to get a new mailbox and decided on the Pineapple post model I saw on the company website. I called JIm (the owner) and we set up an appointment to have the mailbox delivered and installed. Having purchased a new house somewhat recently I have worked with a good number of contractors, and none of them have come close to this level of customer service. He answered every question I had (which turned out to be a lot) and helped with recommendations on what would make the mailbox most aesthetically pleasing. 48 hours later he drove up and started to install my mailbox. We decided it to move it a few feet to the side since my old mailbox was dangerously close to the end of my driveway so he took some extra time to dig up the old mailbox's base, and installed the new one. Then he took out the post which he had hand painted, and put a second coat on it, then mounted the actual box on top, and put the numbers up the side of the post. He also made sure the new mailbox was level, and that it wasn't going to tilt from side to side. I'll have to admit up to this point I had little appreciation for mailboxes, but the mailbox he installed made me realize just how big a difference it made to the front of my property. It was simply perfect, gorgeous... it's like having a work of art out front that just happens to double as a mail receptacle. Let's suffice to say, I love it. If for whatever reason my mailbox gets destroyed by vandalism or heck, a lightning bolt, I will not even think about it, I'll just pick up the phone and call Jim. If you're on the fence about who to call for a mailbox you don't have to look any further, call Mailbox Xpress, I promise that you will not be disappointed. I can't say how nice it is to look out my front window and not have the eyesore that was my previous mailbox looking back at me. Now I look outside and see my mailbox and know I made a great decision. Thanks Jim for the amazing work!

The installation was done as promised on April 6, 2013. We weren't home but were satisfied with the installation after inspections.

Mailbox Xpress Inc. was great. He was quick, fast and didn't cost much at all. He came out to replace my mailbox the next day and just did a really good job.

Absolutely prefect, called me within hours of my email on a Saturday. Said he would perform work the next day (Easter Sunday). Which he did, was pleasant and professional.

We love our new mailbox. I called Jim late last week. We were not in a big hurry, but as he was in the area Jim suggested he do the work that day. I opted for the 'pineapple post' model after looking at their website. I made two changes relative to the picture there: I went for a medium-sized mailbox, and for metal numbers attached to the post rather than stick-on numbers attached to the mailbox. The result is very stylish. The add-ons cost me an extra $30. Jim said he was unable to dispose of the old mailbox himself, but he chopped it into pieces and loaded it into our trash bin, and off it went the next day. I wish all house-maintenance chores were this simple. Thanks, Jim.

Excellent service and communication. Quality installation in a timely manner.

This was an outstanding experience. Jim was friendly, efficient, skilled. He clearly knows and enjoys his craft and takes pride in his work. But aside from his performance as a contractor, meeting him was a wonderful encounter. It's so good to find someone who is upbeat, positive, and has a great outlook on life. He loves his work and it shows! In all, a great combination: outstanding mailbox repairman and inspiring human being.

Jim arrived on time, was very professional and did an excellent job. My husband & I were very pleased.

Jim was prompt. He changed out our mailbox quickly and left the area with no debris.

Good product and installation. Worked with us to facilitate a good installation date.

Extremely high level of service. Called Tuesday from work mailbox was replaced Wednesday. Everything neat and tidy, plours saved, mailbox lovely, old mail post cut up & left for trash.

My mailbox was hit by a snowplow. I called this company, he came out two days later and put in a new one. No fuss. No muss. Nice guy to boot.

I was extremely pleased with my experience. I dealt by telephone and e-mail with both owner Jim and office manager Tom during the process. Both were uniformly courteous, knowledgeable, professional. and sympathetic to my "plight" with my mailbox and post nearing collapse at any time. When they offered to either repair my old box and post (or install a temporary one of theirs if mine was unsalvageable) within the next couple of days to see me through until my order came in, I felt as if I were receiving personal care and service. And my order even came in early - in just a little over two weeks! Jim called to alert me and then came and installed it same day. I had initially been afraid that I might be outside their service area (I live in Rockville, MD and the company is listed in Alexandria, VA), but this was no problem at all. I'd recommend them in a minute to family and friends. AND I LOVE MY NEW MAILBOX AND POST! Several of my neighbors and even the mailman have complimented me on it.

My old ugly mailbox was replaced by a really nice white one. Simple but pretty it is. John came back about a month ago to check on the magnetic closure. I didn't even ask him to do that. It was nice to see him checking on it because there were others in that style that was having a problem with the magnet. I was not. I just call him yesterday to come check on the mailbox again as an issue arose. He wrote back immediately and said he would be by this week. I trust that he will. He mentioned the mailbox had a 5 year warrantee. I truly like this company and would not hesitate to recommend them.

The job went perfectly. The finished product is exactly what I had wanted. The price was great and so was the service. I give Jim Hughes and Mailbox Xpress the highest recommendation that I can.

Jim provided a prompt and informed estimate. He placed supports to hold up the existing tottering structure over the weekend. On Monday he coordinated with the USPS for the installation and had the new post installed by Monday evening. He even coordinated with the USPS to have Monday's mail delivered after the new post was installed. All in all, it was a pleasant and professional interaction. I highly recommend Mailbox Express!

Jim with Mailbox Xpress did an outstanding job installing a new mailbox for me. I ordered new mailbox online and paid via Paypal. The new mailbox was installed about 3 weeks after I placed the order online. Old mailbox had to be taken down and removed. Overall quality of service was excellent and I would recommend Mailbox Xpress to anyone who needs a new mailbox installed.

We had bought a box and post for Jim to install, upon looking at brand, he recommended a better brand. We returned the one we had and bought the one that was recommended by Jim. Excellent service!!