Mailbox Xpress Inc

Was amazed at the care and concern provided by this company. Follow-up call, too!

Always on time and would go out of his way to make sure we had immediate service.

On Dec 14, 2013 someone ran into our streetside mailbox and broke the wooden post. We needed the whole post replaced ASAP. We contacted Mailbox Express that day and received a return phone call all that same day. The owner said he was going to be out of commission as of the following Thursday and we were going to be out of town the 17th and 18th. He agreed to install a new mailbox while we were gone. Upon returning home we discovered the brand new mailbox and no sign of the old debris. I would recommend Mailbox Express for promptness, quality of the mailbox and work and reasonable cost.

I had many mailboxes to choose from and the one I picked was just as promised. Now I have a beautiful white mailbox on a very sturdy white post. I wished I had did these years agon. Beautiful job!

Jim was very responsible and the quality of the material is very high. I highly recommend this services and products.

Delayed due to owner being in hospital, but they called and kept us informed.

I spoke with Jim and he recommended which post would be the best. He was on the mark and priced reasonably. Installation was done by the date promised, despite the weather conditions.

Outstanding. Jim guaranteed delivery on Wednesday and he performed the task as he advertised.

They were very well mannered. They did a great job and exactly what I wanted.

He came out in December and we discussed the mailbox pole and the type of mailbox that I desired. Jim advised me that he did not have that exact mailbox that I was looking for but gave me some ideas how to find it online. I told him I would look for the mailbox but since it was the winter time, that I would probably wait until spring to do it in case we had snow and the snow plows hit it. Well needless to say, we did have snow. However it wasn't a snow plow that hit the mailbox but a local driver not paying attention and driving too fast for the road conditions after the snow storm. They totally demolished the pole and mailbox. I gave Jim a call last night, told him I had gotten the mailbox and that I was going to need his services long before spring got here. I related the above problem to him and he said he would be out first thing in the morning. He came and installed the new pole and mailbox in this cold, cold weather (12 degrees). I am so happy with my new mailbox and needless to say, so isn't my local mailman. Thanks again Jim!

Some difficulty with website and Paypal.

Xpress mailbox was on time. The quality of work was excellent and met my expectations.

It was well worth the money. Because he provided rapid service and concerned service and did it as rapidly as possible.

I damaged my mailbox when I back into it with my car, knocking it off its pole and breaking some if its mounting parts. The accident happened on a Friday afternoon. I called Mailbox Xpress later that afternoon and spoke to a woman who said they would put up a temporary mailbox as soon as possible, most likely on the following Monday or Tuesday. That Sunday I received a call from Jim who said he would be out that afternoon to put up the temporary mailbox despite a heavy snow. True to his word, he arrived a few hours later in a heavy snowstorm, put up a temporary mailbox, and said he could repair my old mailbox by ordering the broken parts thereby saving me the cost of a new mailbox and pole. He took the broken parts with him and a day or two later I received a call from Tom to say he had ordered the parts and would be in touch with me as soon as they arrived. When the parts arrived about a week later, Jim said he would be out that same day because he was going into the hospital the next day for elective surgery and would not be available for several weeks after his surgery. He arrived after sunset that night and reinstalled the mailbox by the light of his truck headlights. The result was a perfect repair. Jim was one of the pleasantest, honest, and hard working individuals I have ever met. I very enthusiastically recommend him and his company for mailbox repairs and installation.

Great service. Friend backed into our mail box and broke the post. Jim responded to our late evening phone call with a message he'd be over the next morning. He shored up the broken post, took our order, made sure we understood the pricing. We were going out of town for the next few days. He promised to install a new mailbox and post while we were gone, and asked that we leave a check on our porch for him. We came back to a brand new perfect post and mailbox and as a bonus he carted away our old post and box because he knew we would be out of town for a few days. While we hope we never need his services again, we would call him in a heartbeat if we do as well as recommend him to our friends.

Requested upgrade from original offer. Requested 6x6 post vice 4x4. Price was very reasonable and the workmanship was excellent.

Service was quick and courteous!

He was prompt. Materials were very good quality. He was very professional.

This was actually a fun experience from start to finish, and well worth the cost in terms of value. Jim answered the phone on the second rignreign and told me what I needed. The next morning he was out front putting exactly what I needed on the post where the old mail box had been. He's a great guy, and as I said up front actually fun to deal with. I highly recommend this company to anyone in the Washington D.C. area whose old mailbox has died!

This was one of the most exceptional experiences that I have had with a service provider. I contacted Mailbox Xpress on Friday October 18, after my mailbox collapsed on Thursday. The initial contact was very informative and positive. They explained their products, what services they provided. They recommended a couple of designs and I decided to go with the white pineapple post and a black mailbox. I was told that it would probably be Monday before they would be able to install the new mailbox, but that they would try for Saturday. I told them Monday was good since I would be able to intercept the postal service carrier to get any mail delivered on Friday or Saturday. What a welcome surprise to see them show up on Saturday morning! He gave priority to me because I was an Angie's List member and because I didn't have a mailbox at all. The installer was very pleasant and professional. He quickly removed the two posts that were still there, installed a new post. I watched from my door as he meticulously leveled the post, ensuring that the post was stable, poured concrete; then applied another coat of paint to the pole. It took all of 30 minutes! I now have the best looking mailbox on the cul-de-sac! I can't express how grateful I am. I tried to install the last one myself and it was a true fiasco, and a neighbor had to come to my rescue. So it was worth every cent to have it done correctly without any drama. I would highly recommend Mailbox Xpress to all of my friends who need to have a mailbox replaced or repaired.

Jim was fantastic. Quick response, quality installation, reasonable price, professional,friendly and polite. I would highly recommend this company.

Jim was out the day after we called him and did a very professional job replacing our mailbox and post. For the time and effort it would have taken me to do it, I think his price of $199.00 is extremely reasonable and fair.. His work was neat, quick, and the new install looks great. A neighbor saw it and had him install one for her also.

Removed old mailbox and rocks. Chose better location for new post. Work was very professional and top notch. After pricing similar mailboxes online, having this one installed on site and the old one removed was a great value. Would recommend this to anyone looking to add some more curb appeal.

The installer was professional & polite. He did a great job.

Jim does great work. He really took the time to explain what he was doing and answer any questions. The finished product was wonderful and at a fair price. All 4 neighbors are over the top happy with our new cluster mailboxes and how great they look. I think what separates Jim from other outfits is where they set out to meet customers expectations, his goal is to exceed them! I would highly recommend Mailbox Xpress and Jim for any mailbox repair or new construction!