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M E Flow Inc

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

M.E. Flow, Inc. has been providing exceptional heating, cooling, and plumbing services to residents of northern Virginia since 1951. We are family-owned and operated, and currently in our third generation. We are a team of professionals who are licensed to ensure compliance with the laws and codes of the state of Virginia. With office locations in Leesburg, Winchester, and Alexandria, there’s always a ME Flow team member nearby to serve you quickly. What’s unique about M.E. Flow is that the entire company adopts the original family tradition of our "customer first" philosophy in order to provide the best service possible. This foundation is what sets us apart from other contractors. We have many long-term customers who continue to choose ME Flow because of our honor and integrity. We get to know our customers on a first-name basis and check in on this community that we love so much. We promise that we will never sell you anything you don't need - serving your best interest is our policy. We will always treat your home like it's our own - with respect. Offering weekend service at weekday rates! Emergency service available 7 days a week!

Business highlights

74 years of trusted experience
Emergency Services Offered

Services we offer

HVAC & Plumbing, HVAC Equipment, Furnace, Ductless Mini-Split Systems, Boilers, Heat Pumps, Humidifiers, Air Cleaners, And Air Conditioning, Thermostats, Carbon Monoxide Detection, Annual Service Agreement, Plumbing Installation & Repair, Water Heaters, Water Treatment, Faucet Fixtures, Sump Pumps, Garbage Disposals, Water Jetting, Drain Cleaning, Well, Septic.

Services we don't offer

Oil Furnaces

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6311 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 251-275 of 311 reviews

Jeff M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced an 18 year old furnace and air conditioning system with an upgraded and more efficient system. The removal and installation went as planned without problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from M E Flow Inc
I'm pleased to hear you were satisfied with your recent HVAC system replacement. Thanks for taking the time to leave a review on Angie's List. Stay warm! Ann M.E. Flow Customer Relations

Sheri L.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They performed a home plumbing check (no charge, since work will be done next week). Home is 15 years old and not much has been done to plumbing, so it's time for some work - new shower cartridge, new hot water heater & pressure gauge, new washer hoses, two new toilets, two rebuilt toilets. All told, about $4000. Rep also gave me basic info on dryer vents and electrical work. Very helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M E Flow Inc
Thank you for choosing M.E. Flow and for taking the time to leave your feedback. Our plumbers are professionals and very skilled in their trade. I'm happy to hear you were pleased with their work. Have a great day and thanks again! Ann Customer Relations M.E. Flow

James L.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have service contract with them, for many years. Our experience has been good at times, not so at others. I am not in the area, so don't have last time we used them. They will respond to emergencies most often on a timely basis. Again, our experience has been for a long period of time and some were not as positive as others, but we will continue to use them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from M E Flow Inc
Thank you for choosing M.E. Flow. We have many customers who have been with us for years, and we know that can only happen with a consistently high level of technical ability and customer service. To ensure that continues, I will share your remarks with our service manager. We truly appreciate your business. Have a great day and thanks again! Ann Customer Relations M.E. Flow

John R.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed furnace piece.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from M E Flow Inc
Thanks for taking the time to rate your experience with M.E. Flow. I see we've been taking care of your home's heating, cooling and plumbing needs for many years and I hope we continue for many more. Thanks again and have a great day. Ann M.E. Flow Customer Relations

Kristin C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: In the middle of a hot summer, the 20 year old air conditioning unit died. ME Flow first tried to keep it working, but warned me that it was on its last legs. Then, a week later it was done. They helped me assess a replacement that, while expensive, was a much more efficient unit and works great. They were very professional and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Response from M E Flow Inc
I'm happy to hear you are pleased with your new heating and cooling system, and the service M.E. Flow provided. Thanks for choosing us and trusting us with your home comfort! Ann Customer Relations M.E. Flow

Michael B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Yearly maintenence visit as part of annual service contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from M E Flow Inc
Thank you for the review and the high marks! We look forward to serving you again. Ann Customer Relations M.E. Flow

Jennifer G.
01/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: We have used ME Flow for HVAC maintenance for years, after they replaced our A/C during a heatwave when others tried to gauge us. This time we used their plumbing services, and were very pleased. They had to fix a problem caused by rip-off Angie's deal by Plumbing & Bath Plus. We now have a maintenance contract with them which includes an annual inspection and other discounts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from M E Flow Inc
Thanks for taking the time to share your experience with M.E. Flow. I'm happy to hear that you have been satisfied with your service over the years. Thank you for choosing M.E. Flow. Ann Customer Relations M.E. Flow

01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed bi-annual service on heat pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Response from M E Flow Inc
I'm happy to hear that your maintenance plan and our staff have succeeded in delivering the level of service we strive to achieve. Thank you for the high marks and for taking the time to leave a review. Have a great day. Ann Customer Relations

Linda W.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced faulty parts on Mitsubishi ductless heat pump

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M E Flow Inc
Thanks for taking the time to leave your review on Angie's List. I'm happy you choose M.E. Flow and that you were pleased with your recent Mitsubishi Ductless service. Thanks and have a great day! Ann Customer Service

Glenn M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I am a renter = they did an annual check of furnance

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M E Flow Inc
Thanks for taking the time to rate your experience with M.E. Flow. Thanks for the high marks! Ann Client Relations M.E. Flow

Joseph L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from M E Flow Inc
Thank you for taking the time to review your experience with M.E. Flow. I'm happy to hear your heat pump installation went well. Now that your unit is a year old, remember that routine maintenance keeps your system clean and running at peak performance. Thanks for choosing M.E. Flow!

Anne T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ME Flow has the contract for servicing our condo HVAC equipment. The service is part of our condo fee. That being said, they do excellent work and keep our equipment in good working order.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M E Flow Inc
Thanks for taking the time to leave a review. I'm happy to hear that you've been satisfied with your maintenance service. We look forward to serving you again soon! Ann M.E. Flow Customer Relations

Stephen M.
10/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: replaced a capacitor, cleaned a tube that had gotten clogged. charged me 125 dollars for a 10 dollar capacitor, 97 dollars to show up (ok), 80 dollars to figure out the tube was clogged which as I watched was cleaned in less than a minute and then an hour labor for the cleaning (apparently a minimum). Turns out after some research on the internet, the way he tested my capacitor was bad was phony, or lets say not the way the pro's describe on the internet. I asked for estimate to install two replacement AprilAir's which I had, and it was 700 dollars and they would come out a different day, and yep, wanted 97 dollar fee on top of that to show up. No thank you. Net/Net, Fast and very good service is knowledgeable people but felt like I was grossly overcharged. I proved this to myself with some post visit research.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Response from M E Flow Inc
I’m happy to see that you gave us an overall B grade, but I’m truly sorry to hear that you were dissatisfied with the price of your recent HVAC service. Like most HVAC companies in the area, we charge a diagnostic fee and bill on a flat fee based on the services performed. The flat fee includes both material and labor. Diagnostic fees and flat rate pricing are standards in the industry. In addition to the parts and labor service we provide, our prices include a one year warranty on the parts and labor, and fast availability of parts, and system repairs by licensed, bonded, and a contractor who employees NATE certified technicians. Just like every other business, our pricing needs to cover all the costs of doing business. We keep our technicians trained in the latest technologies so we know our customers are getting the best. Behind the scenes, our office staff supports our customers and technicians by scheduling your service calls, ordering your replacement parts, and filing your system warranty – among many other things. I had the opportunity to review your most recent service ticket. In response to a “No Heat” call, your service invoice was $353.90. This fee included diagnosing the problem ($97.95), removing and cleaning the clogged vacuum line ($94), and checking the burners and replacing the blower capacitor ($162), and bringing your heat back on line and verifying that it was working. We feel the pricing was fair for the job and the quality of work delivered. Again, I am sorry that you were not satisfied and I hope that we have the opportunity to serve you again the future. Ann M.E. Flow Customer Service

Doug K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced both furnace and heat pump in dual fuel system. Installed humidifier and ultraviolet air purifier. 5 ton system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$11,000

Response from M E Flow Inc
Thanks for sharing your experience with M.E. Flow on Angie's List. I'm happy to see that we earned high marks. Have a great day! Ann Customer Relations

Charles J.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: serviced both my ac units one was leaking, needed some Freon seemed to fix the problem. Came out on the hottest day of the year. Was wonderful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from M E Flow Inc
I'm happy to hear we were able to get your cooling system up and running again. We strive to provide quality service and it sounds like we are meeting our mark. I appreciate your feedback. Have a great day!

Sherry & Terry C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed leaky valve. Came back later to reset valve output

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from M E Flow Inc
Thank you for sharing the high marks and kind words. We truly appreciate it. Have a great day! Ann

Nancy H.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: M.E. Flow replaced the filters in our whole house water filtration system that they also installed one year ago. When they came to do this joy I also noticed and issue with one of our toilets and he was willing and able to fix it. Yes I would use them again and I highly recommend them.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M E Flow Inc
I'm happy to hear we were able to help you. Thanks you for selecting us from all the other vendors available here and sharing this with other Angie's List users. Have a great day! Ann

Tom A.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked air conditioner which was not cooling properly. Performed abbreviated leak check and filled with one pound of coolant. Checked and confirmed that A/C was now cooling. A/C has worked properly for two months since the technician did the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Response from M E Flow Inc
I'm happy to hear we got your A/C back up and running in such a timely manner. Thank you for sharing your experience with other Angie's List users. Have a great day! Ann

frederick W.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Removed old heat pump and air handler and installed new air handler and heat pump. Made all necessary electrical and plumbing connections. After installation checked system for proper function and leaks. The technicians and company representative were very courteous and professional. I was impressed with this company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,338

Response from M E Flow Inc
Thank you for your testimonial about your experience with M.E. Flow. Our comfort advisors and HVAC technicians are hard working professionals and I know they will really appreciate your recognition. Our company strives for quality workmanship and superior customer service and it sounds like we are hitting the mark. Thanks again for taking the time to leave a review, and stay cool with your new American Standard heat pump! Ann Customer Relations M.E. Flow

David H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have a maintenance agreement with them. They did a check up of the furnace. They also installed a surge protector installed. I am very happy with the service I received.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from M E Flow Inc
I'm pleased to hear that our service meets your expectations. Thanks for taking the time to leave a review. Ann M.E. Flow Customer Relations

PATRICIA Z.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M E Flow Inc
Thanks for the high marks and for taking the time to leave a review! Ann M.E. Flow Customer Relations

Kristin C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My 20 year old air conditioner died during one of the hottest weeks of this summer. They came out for a first visit and put a 'pace maker' on the unit and explained that it could go in a day, a month, a year... | |It lasted for 2 more days and then quit for good. ME Flow was super responsive, professional and took the time to explain what was happening and my replacement options.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Response from M E Flow Inc
I'm happy to hear we were able to replace your HVAC system and keep you cool the rest of the summer, and that you were satisfied with our service. Thanks for taking the time to leave a review. Ann M.E. Flow Customer Relations

Michael B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have an annual service contract with this company and the come twice a year to inspect my heating/air conditioning systems. They are very thorough and always explain what the are doing and clean up any mess that my occur.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from M E Flow Inc
Thanks for the review on Angie's List. I'm happy to hear the level of service we strive for is being met. We appreciate your business! Ann M.E. Flow Customer Relations

Sam W.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The cost was for an annual contract which includes both a Spring and a Fall check-up. All checked out well with my A/C system, but every time an MEFlow technician comes out now, he has to push some new, additional service or product. Last fall it was replacement of my humidifier. This time it was for something called an Air Scrubber to be installed downstream of the fan unit to "clean, deodorize, and purify" the air. I don't doubt this thing works and would benefit allergy sufferers, but at $1140 installed PLUS an additional $295 every 2-3 years for a new bulb (the thing that sticks into the duct work and does the "scrubbing"), the added cost is not insignificant. I think the part I dislike the most and why I say they "push" new products/services vs. merely "offer" them is requiring that I sign their form stating my rejection of this "offer" as though to say that if I don't agree to pay them to install this new device right then and there, and if anything should go wrong in the future, they could use this rejection to avoid making good on the 10-year warranty of my HVAC system. In my opinion, arm-twisting like this isn't ethical and shouldn't be necessary. It smells greedy and over-reaching. That being said, I believe that MEFlow so far has not tryed to sell me any repairs that are not needed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$155

Response from M E Flow Inc
I’m glad to hear that you’ve been satisfied with your service overall. Our technicians are skilled and trained to not only service and clean HVAC systems, but also to educate our customers about products that can mitigate health hazards that exist in homes. As the seasons change, the recommendations change. I apologize that the recommendation came off as pushy by having you sign the inspection sheet. We appreciate your long term business and would never do anything to jeopardize that. I hope you have a great day. Ann Customer Relations M.E. Flow

Kelly M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Spring Maintenance. | |Love this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6426 Richmond Highway, Alexandria, VA 22603

http://www.meflow.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Wells and Pumps,
Water Filtration and Softening,
Drain Cleaning,
Landscaping

FAQ

M E Flow Inc is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 12:00 PM

M E Flow Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, M E Flow Inc offers free project estimates.
Yes, M E Flow Inc offers eco-friendly accreditations.
No, M E Flow Inc does not offer a senior discount.
Yes, M E Flow Inc offers emergency services.
Yes, M E Flow Inc offers warranties.
M E Flow Inc offers the following services: HVAC & Plumbing, HVAC Equipment, Furnace, Ductless Mini-Split Systems, Boilers, Heat Pumps, Humidifiers, Air Cleaners, And Air Conditioning, Thermostats, Carbon Monoxide Detection, Annual Service Agreement, Plumbing Installation & Repair, Water Heaters, Water Treatment, Faucet Fixtures, Sump Pumps, Garbage Disposals, Water Jetting, Drain Cleaning, Well, Septic.
Oil Furnaces

Contact information

6426 Richmond Highway, Alexandria, VA 22603

http://www.meflow.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 12:00 PM