Kramer and Sons Plumbing Services Inc

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

Whether you are having trouble with your HVAC system or you need help tackling issues with your homeā€™s plumbing, the team of Alexandria home services experts at Kramer & Sons can help. They are a locally owned and operated company that has been treating customers like family since 1989. Their services include the installation, maintenance, and repair of heating and air conditioning systems, as well as plumbing matters such as drain cleaning, sewer and water line repair, sump pumps, and water heaters. Reach out to their team today to get to know these highly skilled technicians and schedule your first appointment

Business highlights

35 years of trusted experience
Family Owned & Operated

Services we offer

Plumbing, water heaters installation, toilets, sinks, faucets, disposal, sump pumps, sewage ejector pumps, sewer and drain cleaning, snaking, TV and video pipe inspections, underground sewer and water repairs and replacements, heating and cooling preventive maintenance inspections, agreements, humidifiers, heating & ac repairs.

Services we don't offer

New construction.

Amenities

Warranties
Yes
Senior Discount

$20



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8659 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 601-625 of 659 reviews

sheila E.
06/2015
5.0
heating & air conditioning/hvac, plumbing
Ā  + 0 more
Great service
Description of Work: We had recent home inspection due to selling our home. The hvac system needed to be serviced and check for minor issues. They also fix the toilet in basement that was little shaky The tech was great explained all his service. Calling customer service was prompt with next day appointment. Used angie list coupon. You won't be sorry use these guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Kramer and Sons Plumbing Services Inc
Hello Ma'am, Thank you for taking the time to post your review. We appreciate you using us to perform the service on both your HVAC systems at the home, as well as to fix your wobbly toilet! We do our best to explain what needs to be done, as well as explain the remedy and approach we take, and I am glad Richard your technician did so. Good luck with the selling of your home and feel free to call us if you need anything for the new home! (We perform alot of HVAC and Plumbing inspections for client's purchasing new homes). Thanks again! Sadat S. Office Manager

Pat S.
06/2015
5.0
plumbing
Ā  + -1 more
unknown
Description of Work: Replaced some inside parts of two toilets. Replaced the toilet tank in one bathroom. Everything was perfect and the plumber Richard was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

Response from Kramer and Sons Plumbing Services Inc
Thank you for taking the time to post your review. I am happy that we were able to get both toilets up and running for you. Richard is a great technician who prides himself in his work! Please feel free to contact us should you need us in the future. Thanks! Sadat S. Office Manager

Vicki P.
06/2015
4.0
excavators, plumbing
Ā  + 0 more
unknown
Description of Work: Kramer and Sons technician changed out fixtures for shower/tub area in master bath. We provided the new hardware and removed linen cabinet for access to plumbing for shower/tub. Also, he installed new 1/2 ball valve for outside facet. Kramer and Sons responded quickly to our inquiry and set-up an appointment to give an estimate which cost $59.00. We did get a small discount for using Angie's list to find Kramer and Sons. The outside facet was fixed promptly, however the change out of the bathroom fixtures took almost twice the estimated time and the technician accidently lost the finishing screws for facet plate. He used some screws he had on hand to temporarily hold the shower handle plate until replacements could be ordered. It took 2 weeks to get the new screws and have them installed. Overall the job was good, the technician was courteous, prompt and cleaned up after himself. I might use their service again - more of an issue with the cost.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,025

Response from Kramer and Sons Plumbing Services Inc
Hello ma'am, Thank you for taking the time to post your review. I am sorry that the technician misplaced the original screws for your faucet installation. We did our best to special order the new Moen brushed nickel screws, and to schedule the follow up appointment as soon as they arrived to remedy the issue. Please feel free to contact us if you need us in the future. Thank you. Sadat S. Office Manager

Jane W.
05/2015
5.0
plumbing
Ā  + -1 more
.
Description of Work: General plumbing services

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

lisa C.
05/2015
5.0
heating & air conditioning/hvac
Ā  + -1 more
They were very good.
Description of Work: I use Kramer & Sons. They fixed an air conditioning unit.
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

Response from Kramer and Sons Plumbing Services Inc
Hello Ma'am, Thank you for taking the time to post your review. We appreciate you calling us out to assist with the Air Conditioning and were happy to have been able to make the repairs to get it up and running. Please feel free to call us in the future should you need us. Thanks again! Sadat S. Office Manager

Jane W.
05/2015
4.0
plumbing
Ā  + -1 more
unknown
Description of Work: plumbing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from Kramer and Sons Plumbing Services Inc
Hello, Thank you for taking the time to post your review. We appreciate your continued use of our company for your plumbing services (I see you have been using us since 2012). I am caught off guard as far as the rating you placed for our 'responsiveness', as we work hard to ensure we respond to our clients as quickly as possible for their appointments, the dispatch notices on the day of, their estimates, and questions and concerns. However please let us know if there is anything we can improve upon. We do value your continued patronage. Thank you and have an excellent day! Sadat S. Office Manager

Carolyn O.
05/2015
5.0
plumbing
Ā  + -1 more
unknown
Description of Work: AC was shooting out hot air when we turned it on for the first time this season. Marty checked out the system and determined the nest wasn't installed properly. It had been on both heat & cool all winter - hense the $500 electric bills. We were very pleased with his knowledge and expertize. He's permanently on our go to list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Kramer and Sons Plumbing Services Inc
Hello Ma'am, Thank you for taking the time to post your review. We are happy that Marty was able to determine it was your thermostat installation giving you the issues. Please feel free to contact us should you need us again in the future. Thanks again! Sadat S. Office Manager

Craig S.
05/2015
4.0
plumbing
Ā  + -1 more
They did a great job.
Description of Work: Kramer & Sons Plumbing Heating & Air Conditioning came in to check a running toilet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Kramer and Sons Plumbing Services Inc
Hello Sir, Thank you for taking the time to post your review. We appreciate you having us out to look at the running toilet. Please feel free to contact us should you need us in the future. Thanks again. Sadat S. Office Manager

Karthik B.
05/2015
5.0
heating & air conditioning/hvac
Ā  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Marlind H.
05/2015
5.0
plumbing
Ā  + -1 more
unknown
Description of Work: |this company was the greatest! I got them through a contract with Dominion Power. They came during the worst cold weather in February. Just wonderful people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kramer and Sons Plumbing Services Inc
Hello Ma'am, Thank you for taking the time to post your review. We appreciate you doing so and are happy that you are pleased with our services. We work hard and do our best to assist our clients when in need, even in inclement weather. Take care! Sadat S. Office Manager

Thomas F.
04/2015
5.0
plumbing
Ā  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from Kramer and Sons Plumbing Services Inc
Hello Sir, Thank you for taking time to post your review. Thanks for utilizing our services for the Water Service Line Replacement. We are glad you are happy with the services rendered. Please feel free to call us if you need us in the future. Sadat S. Office Manager

Martin P.
03/2015
5.0
plumbing, gas leak repair
Ā  + 0 more
unknown
Description of Work: They provided an estimate to replace my tub faucet. It seemed fair but I decided to hold off. They could have flushed my hot water system on my furnace as it is gas boiler floor heat. They explained that was not necessary which I appreciated their honesty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kramer and Sons Plumbing Services Inc
Hello Sir, Thank you for taking the time to post your review. As well thanks for having us out to your home to look at your shower faucet and discuss the water heater/boiler system with you. We certainly will not sell a service to our clients that they do not need, and I am please your technician was able to explain your system and it's requirements. If you need us in the future please don't hesitate to contact us. Thank you. Sadat S. Office Manager

Kateri A.
03/2015
5.0
heating & air conditioning/hvac, plumbing
Ā  + 0 more
unknown
Description of Work: Cut water pipe to line up with drain. Inspect small leak in service room. Replace humidifier filter.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Kramer and Sons Plumbing Services Inc
Hello ma'am, Thank you for taking the time to post your review. We are glad to have been able to stop the leak for you! Please feel free to call us should you need us in the future. Thank you. Sadat S. Office Manager

Barbara G.
03/2015
5.0
plumbing, gas leak repair
Ā  + 0 more
.
Description of Work: Kramer and Sons installed a new Garbage Disposal. This was the third time they came to our house in a month, install a new valve for the line leading to the refrigerator, get rid of a clog, and then the Garbage Disposal. They always respond quickly and are thoroughly professional. They always explain what they are doing, and what we need to do to keep things running smoothly. | |This man is unfailingly polite, calls about 15-minutes before arrival, is punctual, and very pleasant. I am so glad we have a plumber we can trust!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Kramer and Sons Plumbing Services Inc
Hello, Thanks so much for taking the time to post your response. We do strive hard to show professionalism in every aspect of our business (from the office staff to our technicians in the field). As well, we always keep our clients 'in the loop' regarding the work that we are performing for them. We thank you for your continued patronage and will be there for you when you need us. Thanks again! Sadat S. Office Manager

Ian M.
02/2015
5.0
plumbing, gas leak repair
Ā  + 0 more
unknown
Description of Work: Cleaned out trap under bathroom sink and fixed seal. Very professional and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Kramer and Sons Plumbing Services Inc
Hello, Thank you for taking the time to post your review. We were happy to be able to get your sink trap replaced and installed. We do pride ourselves in professionalism and are happy that you experienced such! Please feel free to call us should you need us in the future! Sadat S. Office Manager

NANCY H.
02/2015
5.0
plumbing, gas leak repair
Ā  + 0 more
unknown
Description of Work: They came out for an emergency service call (18 degrees out and the furnace wasn't working) and quickly identified and corrected the issue. Most of the other firms I called didn't seem to think not having heat was an emergency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kramer and Sons Plumbing Services Inc
Hello Ma'am, Thank you for taking the time to post your review. We were very happy to be able to assist you during the emergency. If you should need us in the future, don't hesitate to contact us. Thank you! Sadat S. Office Manager

Michael S.
01/2015
5.0
heating & air conditioning/hvac
Ā  + -1 more
Everything went well.
Description of Work: They just did a thorough inspection of my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Kramer and Sons Plumbing Services Inc
Hello Sir, Thank you for taking the time to post your review. We appreciate that, as well you allowing us the opportunity to perform the Furnace Inspection and Tune-Up for you. Please don't hesitate to contact us in the future should you need us. Thanks. Sadat S. Office Manager

Brian B.
01/2015
5.0
plumbing, gas leak repair
Ā  + 0 more
unknown
Description of Work: Replace some MOEN parts for kitchen sink. I provided parts.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steven H.
01/2015
4.0
plumbing
Ā  + -1 more
Well
Description of Work: Repaired refrigerator and dishwasher

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$365

Alicia B.
01/2015
5.0
plumbing
Ā  + -1 more
Excellent
Description of Work: Unclogged drains and fixed a faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christopher R.
12/2014
5.0
plumbing
Ā  + -1 more
unknown
Description of Work: I had leaks in my upstairs bathroom.i noticed it downstairs making a mark on the ceiling. They got there on short notice.fixed my original problem found others fixed them.had all the equipment and parts to fix other items that I asked to have look at. All in all pretty good, just the device call I thought was a little high ,but I think worth the price

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$996

Response from Kramer and Sons Plumbing Services Inc
Thank you very much for taking the time to review our services. We always value the feedback of our clients. I am happy that we were able to address all your plumbing problems, and even more so that we were stocked with the correct items to get your needs addressed same day. We do try to ensure our trucks are fully stocked for the ease of our clients. If you should need anything else, please don't hesitate to contact us. Have a great holiday! Sadat S. Office Manager

Robin W.
12/2014
5.0
plumbing
Ā  + -1 more
unknown
Description of Work: I had an emergency with water all over my bathroom floor. I called and they had someone there in about 2 hours. They were a lifesaver. He was very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Kramer and Sons Plumbing Services Inc
Thank you ma'am for taking the time to post your review of our services. We were happy to have been able to accommodate your emergency into the existing schedule we had for that day. We do our best to assist our clients that have these random emergencies. Putting ourselves in your shoes, we'd want the same out of a company. Have a great holiday and call us if you need us. Thank you. Sadat S. Office Manager

J S.
12/2014
4.0
plumbing
Ā  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$300

Response from Kramer and Sons Plumbing Services Inc
Hello Sir, Thank you for taking the time to post a review. I unfortunately cannot find any records in my database for services rendered to the address you have listed with Angies List, nor the date that you have posted or the dollar amount spent. Perhaps it is under another address. Thank you. Sadat S. Office Manager

SUSAN M.
11/2014
5.0
heating & air conditioning/hvac
Ā  + -1 more
They're fine.
Description of Work: For heating and cooling, I use Kramer and Sons. They put in a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Kramer and Sons Plumbing Services Inc
Thank you for taking the time to post your review! We appreciate your business and look forward to hearing from you in the future should you need us for your HVAC or Plumbing needs. Thanks again! Sadat S. Office Manager

Candi B.
10/2014
5.0
heating & air conditioning/hvac
Ā  + -1 more
.
Description of Work: Examined HVAC systems and found them to be in good working order. No hidden charges, suggestions, or surprises. The technician was very nice, prompt, and quick. In and out in no time. I have no complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Kramer and Sons Plumbing Services Inc
Thank you for taking the time to review the services you rendered. We are happy that you were pleased with our services. Please don't hesitate to contact us should you need us in the future! Sadat S. Office Manager

Contact information

8805 Cooper Rd, Alexandria, VA 22309

https://www.kramerandsonsplumbing.com/

Service hours

Monday:
5:30 AM - 4:30 PM
Tuesday:
5:30 AM - 4:30 PM
Wednesday:
5:30 AM - 4:30 PM
Thursday:
5:30 AM - 4:30 PM
Friday:
5:30 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
20705 095641
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
09/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Natural Gas Lines,
Kitchen and Bath Remodeling,
General Remodeling

FAQ

Kramer and Sons Plumbing Services Inc is currently rated 4.8 overall out of 5.

Monday: 5:30 AM - 4:30 PM

Tuesday: 5:30 AM - 4:30 PM

Wednesday: 5:30 AM - 4:30 PM

Thursday: 5:30 AM - 4:30 PM

Friday: 5:30 AM - 4:30 PM

Kramer and Sons Plumbing Services Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Kramer and Sons Plumbing Services Inc does not offer free project estimates.
Yes, Kramer and Sons Plumbing Services Inc offers eco-friendly accreditations.
No, Kramer and Sons Plumbing Services Inc does not offer a senior discount.
No, Kramer and Sons Plumbing Services Inc does not offer emergency services.
Yes, Kramer and Sons Plumbing Services Inc offers warranties.
Kramer and Sons Plumbing Services Inc offers the following services: Plumbing, water heaters installation, toilets, sinks, faucets, disposal, sump pumps, sewage ejector pumps, sewer and drain cleaning, snaking, TV and video pipe inspections, underground sewer and water repairs and replacements, heating and cooling preventive maintenance inspections, agreements, humidifiers, heating & ac repairs.
New construction.

Contact information

8805 Cooper Rd, Alexandria, VA 22309

https://www.kramerandsonsplumbing.com/

Service hours

Monday:
5:30 AM - 4:30 PM
Tuesday:
5:30 AM - 4:30 PM
Wednesday:
5:30 AM - 4:30 PM
Thursday:
5:30 AM - 4:30 PM
Friday:
5:30 AM - 4:30 PM