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JONES ROOFING COMPANY INC

Roofing, Gutters

About us

We are family owned and have been in business over 50 yrs. we have 20 employees which 2/3 have been with us for 25 yrs. or more.

Business highlights

63 years of trusted experience

Services we offer

We offer services for new roofs and repairs on all types of steep slope and flat roofs. That include shingles, slate, wood shakes. epdm(rubber), built-up(tar and gravel), TPO, modified bitumen.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
8%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
4.1
value
4.3
professionalism
4.0
responsiveness
3.7
punctuality
4.5
Showing 1-12 of 12 reviews

julie P.
12/2023
5.0
roofing
  + -1 more
Thank you Tim for such a wonderful job! The craftsmanship and customer service was top notch. Highly recommend Jones Roofing.
Description of Work: Needed a new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
01/2021
5.0
gutter repair, roofing
  + 0 more
Replaced 30+ year old shingle roof. Also replaced a flat MB roof with a TPM membrane. Also replaced standard gutters with oversized ones with gutter guards. Well done job at a good price. Good cleanup.
Description of Work: Shingle and flat roof replacements and gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

thomas C.
11/2015
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: Sealed all utilities extending above the roofline. replaced some shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Rene B.
10/2015
5.0
gutter repair
  + -1 more
unknown
Description of Work: Replaced 4 skylights with state of the art Velux skylights. Job done meticulously by qualified personnel. Communications on what days they were going to do the work could have been better, but otherwise outstanding work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,500

Michael M.
10/2015
1.0
gutter repair, roofing
  + 0 more
Terrible. I would never use them again.
Description of Work: Jones Roofing failed to install some flashing, causing a massive leak that destroyed my living room ceiling.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0

$8,000

Stan W.
04/2015
5.0
gutter repair
  + -1 more
unknown
Description of Work: New roof

Rating CategoryRating out of 5
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6

Kim H.
10/2011
2.0
roofing
  + -1 more
They told me that there were tiles missing and gave me a quote to repair the tiles. I had 2 other companies come out who came out and actually took pictures of the roof and there were no tiles missing. Their quote was double what everyone else quoted me.
Description of Work: I got a quote from them to fix roof damage.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Candy C.
02/2011
2.0
gutter repair, roofing
  + 0 more
The initial responsiveness of the company to get an estimate and schedule work was fairly slow. The estimate, which requested a fix and some replacement materials turned out to be a low-ball for cheap substitute materials. When the material problem was corrected (albeit with a questionable color match) and an additional bill sent, the total ended up being one of the highest of the original estimates. The work was done completely by a subcontractor with little to no oversight by Jones, except to investigate the problem with substitute materials, although no one from Jones ever actually discussed it with me. Trash and worse was thrown over my back gate and left. While my roof now looks somewhat like a patchwork quilt, the only good thing I can say is that, as far as I know right now, it doesn't leak anymore.
Description of Work: Jones replaced the gutter on the front of my house and some of the adjacent roofing.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$5,000

Barbara S.
05/2010
5.0
roofing
  + -1 more
Two years ago, during a severe rainstorm, the ceiling under a bump-out in my kitchen showed large wet spots. I called a roofer who had been recommended by a colleague. Unfortunately, his crew's "repair" was completely ineffective; the wet spots kept getting larger. In response to my complaint, another employee came who told me that there was no evidence of any repair. I watched while he did some work but was not convinced that the leak had been repaired. Recently, I had the kitchen ceiling painted and wanted to be sure that no new water stains would spoil the pristine surface. I called Jones Roofing and Mark Jones came a few days later. At my request, he inspected the small roof and suggested some caulking that my son could do. The repair crew came a week later, on the day I requested, to inspect and repair the main roof. The job was efficiently done at a fair price with an experienced and polite workforce. Having engaged several roofing contractors over the 11 years I've lived in this house, I was most impressed by Mark Jones' and his workers' professionalism.
Description of Work: Inspect the roof of my 11 year old house, seal vents and flashing and replace shingles as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Caroline D.
07/2008
1.0
gutter repair, roofing
  + 0 more
My realtor set up an appointment for Mark Jones to come do an estimate to repair the perimeter of our roof per our home inspection. He came for the estimate and we asked he include an estimate for gutters as well. He said he'd be happy to do the repair of the roof perimeter at $2500 and then the gutters. We never received the estimate for the gutters. After calling 3 times asking for the estimate so that we could move forward with scheduling them once we knew the price, I gave up. Mark never called me back and his assistant kept promising he would. So no business for them. How rude and unprofessional not to return a phone call no matter how busy you are. I have told my realtor not to ever recommend them again.
Description of Work: An estimate for the repair of the roof and new gutters. They would not follow through so that I could schedule them to actually due the work. You'd think they would want the money in this slow economy.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


LESTER C.
12/2007
5.0
roofing
  + -1 more
They did a good job at a good price and they worked with me in terms of special needs I had. While they were overly optimistic of when they could do the work, they kept me fully informed. I would hire them again.
Description of Work: They did roof replacement work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,500

PENELOPE P.
07/2006
4.0
roofing
  + -1 more
They also installed siding and shutters and did a good job. They used a cut piece on my front door instead of using a solid 4 foot piece which I still need to get resolved, but overall I was happy with the job and would recommend them to others.
Description of Work: They tore off my old roof and installed a new one.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$11,000

    Contact information

    3124 COLVIN ST, Alexandria, VA 22314


    Service hours

    Sunday:
    Closed
    Monday:
    6:00 AM - 5:00 PM
    Tuesday:
    6:00 AM - 5:00 PM
    Wednesday:
    6:00 AM - 5:00 PM
    Thursday:
    6:00 AM - 5:00 PM
    Friday:
    6:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters

    FAQ

    JONES ROOFING COMPANY INC is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 6:00 AM - 5:00 PM

    Tuesday: 6:00 AM - 5:00 PM

    Wednesday: 6:00 AM - 5:00 PM

    Thursday: 6:00 AM - 5:00 PM

    Friday: 6:00 AM - 5:00 PM

    Saturday: Closed

    JONES ROOFING COMPANY INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, JONES ROOFING COMPANY INC does not offer free project estimates.
    No, JONES ROOFING COMPANY INC does not offer eco-friendly accreditations.
    No, JONES ROOFING COMPANY INC does not offer a senior discount.
    No, JONES ROOFING COMPANY INC does not offer emergency services.
    No, JONES ROOFING COMPANY INC does not offer warranties.
    JONES ROOFING COMPANY INC offers the following services: We offer services for new roofs and repairs on all types of steep slope and flat roofs. That include shingles, slate, wood shakes. epdm(rubber), built-up(tar and gravel), TPO, modified bitumen.

    Contact information

    3124 COLVIN ST, Alexandria, VA 22314


    Service hours

    Sunday:
    Closed
    Monday:
    6:00 AM - 5:00 PM
    Tuesday:
    6:00 AM - 5:00 PM
    Wednesday:
    6:00 AM - 5:00 PM
    Thursday:
    6:00 AM - 5:00 PM
    Friday:
    6:00 AM - 5:00 PM
    Saturday:
    Closed