I love these guys. They know what they're doing. We'd used a top-rated fancy pool service for two years, which cost more than it should and recommended work that ultimately didn't need to be done. Frank and his team are honest, very straight-forward, and will tell you what you need or what you could do yourself. I know, when I talk to them on the phone or go in the store, that I will hear the truth and no one's time will be wasted - which is a refreshing change.
Description of Work: Pool Filter installed, regular pool maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Patrick D.
11/2015
5.0
pool cleaners
 + -1 more
unknown
Description of Work: Built and installed a hot tub. This is the second time I have used Hawaiian Pools and Spas. They are professional and customer service oriented.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$6,000
Kimberly L.
10/2015
5.0
pool cleaners
 + -1 more
unknown
Description of Work: Hawaiian Pool and Spa came out to give us a quote. Based on the information they provided, we will need $18,000 more money and did not have a loan. We decided to save 45% for a downpayment and finance the remaining to complete our pool project. We have not signed a contract yet but we like the product that Hawaiian Pool and Spa offered. Our timeframe is 11 months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$54,000
Nelly M.
08/2015
1.0
pool cleaners
 + -1 more
unknown
Description of Work: I contacted them but they never called me back. Nothing to rate them for... Maybe they lost my number.
Rating Category
Rating out of 5
Cheryl B.
06/2015
4.0
pool cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Margaret A.
08/2013
5.0
pool cleaners, swimming pools
 + 0 more
This company did an outstanding job - from quote to finish!!! Let's face it - the last thing that anyone wants is for a company to dig a giant hole in the backyard then leave you hanging for weeks on end. These guys do one pool at a time so you are not left hanging. We met with and researched a number of providers but this company impressed us most. They were honest, met their committed schedule and finished the job in 2.5 weeks. We are absolutely thrilled with the result and I can wholeheartedly recommend them.
Description of Work: Hawaiian Pool and Spa built our in-ground vinyl pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alena K.
05/2012
5.0
pool cleaners
 + -1 more
They were awesome. They were very helpful, timely and courteous.
Description of Work: They provided pool services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom R.
04/2012
4.0
pool cleaners
 + -1 more
They did good.
Description of Work: They replaced the main panel.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$700
Leo M.
08/2007
1.0
pool cleaners
 + -1 more
When they closed the pool, they left the pump on and burned my 2 year old pump up. I had called them and talked to the owner and he said he would be back in the spring to take care of it. I called this spring to have them open my pool and to replace the pump that they burnt up. They showed up and took the cover off and that was basically it. They were here for less than 1/2 hour. The pool was not cleaned, the filter was not checked, he did not check for leaks in the liner and the pump was not replaced. I called the owner and he immediately started calling me names and refusing to handle the problem in a business like manner.
Description of Work: They closed my 20,000 gallon in-ground pool last fall. The work included draining it, winterizing it and cleaning it.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$340
Beverly W.
06/2007
5.0
pool cleaners
 + -1 more
This company also, replaced my plumbing and always came out when they said, that they would. I can always call them to ask questions regarding my pool. I have ordered my new cover through them, as well.
Description of Work: Hawaiian Pool and Spa installed a liner in my pool and it had a tear in it and they replaced it with a new one immediately. I have tried other pool companies and keep on going back to them for their honesty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
LANCE J.
04/2007
5.0
pool cleaners
 + -1 more
The price and terms were eminently fair. Even though a surprisingly wet spring delayed the project for two weeks and necessitated additional equipment to pump the hole dry, there was no surcharge. They stayed true to their estimate. Once installed, the pool worked and looked as promised. Follow-up services with closing the pool ever season have been very reasonable. We are very happy with this project and Hawaiian.
Description of Work: Hawaiian installed a vinyl liner pool, pool deck, sidewalk, and retaining wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
DAVID S.
07/2006
5.0
pool cleaners
 + -1 more
They did a good job. They were very professional and were on time. Their price was reasonable.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Hawaiian Pool and Spa is currently rated 4.4 overall out of 5.
Sunday: 11:00 AM - 4:00 PM
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
Hawaiian Pool and Spa accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hawaiian Pool and Spa offers free project estimates.
No, Hawaiian Pool and Spa does not offer eco-friendly accreditations.
No, Hawaiian Pool and Spa does not offer a senior discount.
No, Hawaiian Pool and Spa does not offer emergency services.
No, Hawaiian Pool and Spa does not offer warranties.
Hawaiian Pool and Spa offers the following services: We sell swimming pools and spas. Service and repair. Retail store is at mailing address.