GLK Custom Decking

It came out perfectly. The owner personally does the work (with assistants), pays attention to detail, and ensures it is done well. It looks beautiful and was reasonably priced.

George is very personable as well as knowledgeable with his craft. He told me upfront it would be a couple of months before he could start and we were okay with that after getting quotes from other companies. He was able to work us in a bit sooner than estimated and he told us 5 days to have the job done, which he met despite one of his workers not showing up two of the five days. He addressed any concerns I had during the build and everything turned out great. He was not the cheapest out of the companies we had quote us but some things are worth paying extra for to have done right.

I began the process by interviewing four Angie list "A" rated firms. I used a best value process in making my final decision. I was looking for a company that would be accountable for the entire effort in order to avoid multiple sub-contractors. I wanted a "turn-key" approach. After reviewing all the proposals I contracted with GLK Custom Decking because they provided a team approach from design through execution. GLK Custom Decking was not the low bidder but using the best value process I chose GLK Custom Decking. The project began very well. Demolition was accomplished in one day and installation began immediately. There was one change order in that the hand rail material was changed and some structural modifications due to unforeseen conditions. I was not anticipating this change but understood what was needed and why. I was extremely satisfied with the attention to detail. GLK Custom Decking was very meticulous in selecting material to be used on the job. In each instance I was informed of the material to be used and was offered alternatives. Each alternative was discussed weighing the pros and cons. The construction was performed by the owner of GLK Custom Decking. The pride and professionalism was definitely on display each and every day.

I would like to highly recommend GLK Custom Decking based on the phenomenal experience we enjoyed while our porch and deck were being constructed. To give a few details, the new deck consisted of a 400 sqft. covered porch with an attached 200 sqft. deck. The entire structure was built from pressure treated lumber and is elevated approximately 12 feet off the ground. From our initial planning meetings, George provided ideas based on his vast experience in architectural design to create an outdoor space that surpassed what we had envisioned. During the build, his true attention to detail was unparalleled; from sanding every piece of wood (including 6x6 posts), to matching the grain lines to ensure the finish looked seamless and pleasing to the eye. George always had a positive attitude and was a pleasure to work with. He is a true master of his craft and this can be seen in every inch of the finished product.

George was fantastic to work with through the entire process. Before giving us a quote, he sat down and went through the whole process and showed us examples of what he thought would be best for our house. He was able to answer all our questions and presented some options we hadn't considered. When construction began, he was there on time and ready to go. He kept us apprised of the schedule and worked with us to include a last minute grill bump out. Everything finished on time and George left our backyard clear of debris and materials. We've had a number of compliments on the deck and we've been able to use it extensively. If/when we ever need another deck, George will be our only call.

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Last year, GLK installed a double-decker deck at our home with Timbertech PVC for the decking and pressure treated wood for the handrails, trim and frame. We love the deck. We think the construction was great - good workmanship. The products used seem to be good quality (only one year in, so that is yet to be determined). The project took a *little* longer than we had liked, but it's understandable because of the 100+ degree weather everyday and a power outage that occurred during that time. Even on the 100+ degree days, the team was there for a few hours in the morning until it became too dangerous to be outside, so I appreciated that effort. George was very responsive and professional, and he was very helpful and reasonable when we asked for small changes/corrections. The price was a little higher than some other quotes we got, but was also lower than about two other companies. GLK built many of the decks in our neighborhood and we had gotten two direct referrals from neighbors that we personally know, so that definitely counts! So to pass it on, I'd be happy to recommend GLK to other homeowners looking to get a good quality deck installed by a company that really knows the trade.

George and his crew were extremely professional during all engagements and stages of the project. George does a lot of the work himself with a two man crew. His passion for his work shines through in his work quality and his attention to detail. He does not take shortcuts, in fact I'd say he takes additional steps to make sure the final product looks better than most. He made sure to clean the workspace thoroughly everyday and at the project end, in addtion to putting back the brick patio to its initial condition. The final product was as discribed in the estimate, within bounds established and with high quality materials and craftmanship. We love our new deck, and would highly recommend George to any of our friends and family.

Like most contractors, GLK put forward there best foot and manners when advertising and providing estimates. GLK is the name sake of the owner, whom we dealt directly with. The contractor sold and charged me for a deck with a bumpout. The base deck was $6500 rectanglular; the added bump out made it $6800 (+$300) to accomodate a grill area. When he was finished he did not bump out the deck, he SHIFTED IT. The shift not only did not give us the bump out, but took away an additional 200 square ft of deck since a portion of the deck shifted towards the house structure. If that was not bad enough, the railing stopped right in front of the window. So, not only did he not give me a bump out, he short changed me on the original sized of the deck. Equal to about $700 and untold harm to my resale value. The contract and drawing clearly show he was wrong. Unfortunately, I am deployed to Afghanistan, and my wife was too stressed to deal with it so we just paid him. He refused to fix the problem, take a fair amount of pair for the deck, and insisted on the full price to include a bump out. In the end he was quite nasty too. to the point he refused to put railing on the stairs, a safety hazard for my children. It was a nightmare of an experience.