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Flat Rate Computer Solutions

Computer Repair

About us

Flat Rate Computer Solutions is an affordable unlimited remote help desk and IT service and support specialty that focuses exclusively on home users, home-based businesses and small businesses. Our clients demand honesty and predictability in pricing and service. That is why we offer flat rate pricing and a fix it or free guarantee. Take advantage of our most popular program. The Unlimited Remote Maintenance Support program is only 35.00 per month per computer. The program is so affordable because of the use of remote technology. We pass the savings to you in the form of lower support costs. Call us at 703 829-7716 or check our website for details. www.flatratecomputersolutions.com

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Computer Repair & Support, Remote Computer Support, Unlimited Help Desk Support for 35.00 per month, Email Support, Outlook Support. Onsite Support

Services we don't offer

Data Recovery. Cable Installation. Laptop Hardware Repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.5
Showing 1-4 of 4 reviews

Elizabeth B.
12/2016
5.0
computer repair
  + -1 more
He got my computer up and running and did not lose any data! He gave me great advice on other actions to take to avoid it in the future.
Description of Work: My computer had crashed and I could not even log in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Elizabeth B.
10/2016
5.0
computer repair
  + -1 more
He got my computer up and running and did not lose any data! He gave me great advice on other actions to take to avoid it in the future.
Description of Work: My computer had crashed and I could not even log in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Sara V.
10/2016
5.0
computer repair
  + -1 more
Work was professional. Mr. Jacobs arrived on time and competed the required transfer and installation. He is a pleasure to work with, very good at explaining programs to someone who is not tech savvy.
Description of Work: Transferred programs from an old computer to a new laptop, downloaded up to date software, made sure everything was installed correctly and working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Rosemary M.
10/2016
5.0
computer repair
  + -1 more
Excellent job! Flat Rate Solutions was able to determine the system problems with my computer, back up my important emails and also develop and easy navigation to my app and programs.
Description of Work: Flat Rate Solutions preformed a remote session to evaluation the problems with my computer and non responsive email system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    2331 Mill Rd Ste 100, Alexandria, VA 22314

    http://www.flatratecomputersolutions.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Flat Rate Computer Solutions is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Flat Rate Computer Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Flat Rate Computer Solutions offers free project estimates.
    Yes, Flat Rate Computer Solutions offers eco-friendly accreditations.
    Yes, Flat Rate Computer Solutions offers a 20% senior discount.
    Yes, Flat Rate Computer Solutions offers emergency services.
    Yes, Flat Rate Computer Solutions offers warranties.
    Flat Rate Computer Solutions offers the following services: Computer Repair & Support, Remote Computer Support, Unlimited Help Desk Support for 35.00 per month, Email Support, Outlook Support. Onsite Support
    Data Recovery. Cable Installation. Laptop Hardware Repairs.

    Contact information

    2331 Mill Rd Ste 100, Alexandria, VA 22314

    http://www.flatratecomputersolutions.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM