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Family Prestige Garage Doors

Garage Doors, Insulation, Home and Garage Organization,

About us

Family Prestige Garage Doors is a very unique company with high quality and expectations. Our company goal is to put at your service certified technicians willing to assist you with all your needs, We offer you complete security with your homes. In fact, we know and understand all your needs when it comes to garage doors and openers. Will match competitor pricing with written estimate for similar product. Will match competitor pricing with written estimate for similar product. Additional Area served - Stafford & DC. Prince William & Saint Mary's Counties .

Business highlights

18 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial garage doors, installation, parts, overhead door repairs, maintenance & garage organization.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.81,148 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 526-550 of 1148 reviews

Fred P.
07/2014
5.0
garage doors
  + -1 more
My old opener (several years old) failed over the holiday weekend. I found a coupon special for Prestige Family on Angie's List and contacted them on the Monday after the holiday to see if I could get a quick appointment. They were able to send someone around mid-day that Monday. The old unit had a broken connector and probably could not be repaired. (Although Jose did offer to check around to see if he could find a replacement, but noted he could not complete the service the same day.) Because of the age of the unit, I decided to go ahead with a new opener, which was installed that same day. Jose quoted chain-drive and belt-drive units and had both available for installation. The chain drive was somewhat less expensive; the belt drive is a newer technology and is much quieter than the old unit. Service included a full installation and setup of the unit along with a tuneup of the door springs and hinges. Setup included the interior pushbutton, an outside keypad, one remote control, and Jose even helped with programming the pushbutton remote in my car. The estimate was $550; the coupon I purchased reduced that by $75.
Description of Work: Installed a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Virginia D.
07/2014
5.0
garage doors
  + -1 more
When I purchased the Big Deal from Angie's List, I was given the opportunity to pick 3 possible days for my service. I was called the same day as my purchase to set up an appointment on the earliest day I had selected. I was given a two hour window, and the technician arrived very promptly within the time. The deal that I purchased included a door tune-up and replacement of the old ball-bearing rollers as well as a general inspection. We had not had our garage door serviced in many years so I was expecting many problems. The only things that were needed immediately were cables and pulleys. The entire service took less than an hour. The technician was prompt, professional, and explained what was needed. I will definitely call back next year for a door check up.
Description of Work: I purchased a garage door tune up from an Angie's List big deal. In addition to the tune up, we had worn cables and pulleys replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Michael W.
07/2014
5.0
garage doors
  + -1 more
Great experience from start to finish with this family run business. Jose (owners son) arrived as scheduled and completed work with efficiency and showed a great deal of knowledge in his field. He took the time to make sure job was done right even adjusting the garbage door guide rails that were misaligned(not part of service call). From the time I first called Family Prestige Garage Doors to schedule service to the completion of the job I was left with the impression this company cares about customer service. I would highly recommend this company and will be using them in the future.
Description of Work: Replaced torsion springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Michael A.
07/2014
5.0
garage doors
  + -1 more
Monday evening the garage door slammed shut after torsion spring broke. I needed to find out if I'd be able to get it fixed or lose a workday getting the situation resolved. I called Family Prestige after hours and heard back in about an hour or so that they would be able to come out early the next morning to take care of it. They were very professional and understanding of my situation and came out early the next morning to assess the damage and fix the problem. They kept me informed every step of the way with what was broken and what my options were and cost. Frankly, they just got the job done. I would use them again without hesitation.
Description of Work: Replaced broken torsion spring and fixed cables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Caroline P.
07/2014
5.0
garage doors
  + -1 more
One of the springs on my garage door broke on a Sunday morning. I called Family Prestige and they came within an hour. They were very professional. I also had them do a full tune-up and I can't believe that my noisy garage door is now quiet. I would definitely recommend them and use them again.
Description of Work: Replace springs, pullies and full tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barb C.
07/2014
5.0
garage doors
  + -1 more
Service was excellent Arrived when scheduled Agreed to honor Big Deal price without my having to go through the process of purchasing it Replaced the rubber flaps and inspected the doors and then made recommendations for preventative maintenance but wasn't pushy about it Ended up agreeing to his suggestions and was pleased with how quietly the doors go up and down This is a young company that seems to be working very hard to establish a good reputation and they are doing a great job
Description of Work: Replaced flaps along the bottom of 2 garage doors Performed routine maintenance on both door openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Hung N.
07/2014
5.0
garage doors
  + -1 more
Return all call within 1 hour and came on time. They knew exactly what to do and did it efficiently. They also provided extra parts and did not try to nickel and dime it. My garage door is much quiet now. Thank you fro saving my Sunday.
Description of Work: Replace broken torsion spring. Replace rollers. Do over all tune up. Service on Sunday

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Leigh M.
07/2014
5.0
garage doors
  + -1 more
I called on a Saturday and someone called me back to set up an appointment for Sunday morning. The men came promptly and took care of the issues. They explained what all the issues were with the garage system.
Description of Work: fixed my broken garage door, which would not fully close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Chris K.
07/2014
5.0
garage doors
  + -1 more
Very professional. Arrived on time. Did exactly what they said they were going to do, and did it very well. Would definitely use again. Highly recommended.
Description of Work: Replace rollers, springs, and mounting brackets for garage door. Garage door 'tune-up.'

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Judy B.
07/2014
5.0
garage doors
  + -1 more
Very pleasant and courteous. They came out the same day I called. Replaced the motor on my garage door. Family owned and run. Very nice people and they do a great job. Would highly recommend. I purchased the special deal 150/75.
Description of Work: Replaced garage door motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sean M.
06/2014
5.0
garage doors
  + -1 more
The service technician came to the house right on the appointed. He looked over my issue and provided me with a low cost solution to my problem. He pointed out that my automotive garage door system not needed service, but also needed weather stripping and new weather molding on the outside of the door. He brought my garage up to code, fixed the weather stripping, and added the modeling all under the estimate time that was predicted. I would use this company again.
Description of Work: The automotive garage door would not close. The service technician fixed the problem and more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Lewis L.
06/2014
5.0
garage doors
  + -1 more
I cannot recommend Family Prestige Garage Doors enough. They wanted to save me as much money as possible, but I was the one who wanted them to go ahead and replace everything with much better quality components than the original and quot;contractor gradeand quot; components. They came by to assess our garage door situation (and spent over an hour with me trying to get me the best results with the least amount of money). They gave me a very good discount and wrote down all of the complete costs up front. No surprises at the end of the job. They came by exactly at the agreed time on the following Tuesday to do the installation. I had to go to a doctor's appointment just after they arrived, and they told me by the time I got home they would be almost finished. Sure enough, when I came back at noon, the job was 99% finished. I was given a complete tutorial of how to operate the new garage door system and the features of the new installation which included a much better quality door (really beautiful, in fact) the best of the best motors and lift system, an in-garage wall control that shows both garage temperate and time, and an outside wireless keypad. The finished installation is terrific, and much better than what was originally installed in our garage. This system also came with an eight hour UPS in case all the power in our house goes out. At the end of the job, everything was cleaned up, I was given a year warranty on the installation, and was assured that if I ever have any questions about the installation, I can call them anytime. Of all contractors I have hired over the years, I would have to say that Family Prestige Garage Doors tops the list on quality of work and product, price, and professionalism.
Description of Work: Family Prestige Doors completely replaced our old garage door, garage door opener, and controls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Rak I.
06/2014
5.0
garage doors
  + -1 more
Bought the $75 for $150 deal on Monday, got scheduled for a Friday. Almost missed it, but checked my Angie's List Messages and got them confirmed. Real polite, showed up on time, Fast, clean, simple, and totally replaced the spring without any problems. Did a tune up and I think my garage door is a smidge quieter too. Pricing was fair-I've done some shopping. They even initially charged me for the tune up, but then took it off later as it was covered by the voucher I think. Either way, I would have paid it. Not a bad deal and good price. You Must Use These Guys People! Very good!
Description of Work: Replaced broken torsion spring on my garage door. Also did some tune ups on the Garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Alan H.
06/2014
5.0
garage doors
  + -1 more
This turned out great. They were very good! They tightened the chain, replaced the rollers, lubricated the door and realigned some stuff. It helped and did what is was supposed to do.
Description of Work: I purchased a big deal for $119 for Garage Door Tune-up, Replacing your Rollers, and More.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Asha C.
06/2014
4.0
garage doors
  + -1 more
There were no troubles with scheduling. The job took about half and an hour. The technician was able to complete some repairs as well as the tune-up. It was a good experience.
Description of Work: I purchased a Big Deal for a garage door tune-up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$209

Linda M.
06/2014
5.0
garage doors
  + -1 more
They answered my phone requested immediately, were there on time, keep me up to date on all ordering processes, responsive to questions and generally a complete joy to work with. I highly recommend them for any garage door needs. Price was very competative when you considered they removed the door and disposed of it, replaced the rails, and installed the door. I don't think I could have done better with any other vendor. The owner was a joy to work with and made the entire experience a pleasure.
Description of Work: Prestige Garage Door replaced and old wood door with a new metal garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Derek J.
06/2014
4.0
garage doors
  + -1 more
It was okay and I pleased with it. The scheduling was good and they were responsive. The technician was very good. They got the job done in a couple of hours.
Description of Work: It was a Big Deal for $75 for $150 Worth of Garage Door Service, Replacement, Accessories or More. They refurbished 2 existing doors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Daniel O.
06/2014
4.0
garage doors
  + -1 more
Very routine. The installers were efficient.
Description of Work: Replaced garage door.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$69

Gail A.
06/2014
5.0
garage doors
  + -1 more
He was friendly and professional. He knew exactly what to do and got right to the job. The whole process took about a half an hour and then he showed us what he replaced and had us operate the door to make sure we were please with the door's operation. I would most definitely recommend this company and will definitely call them again.
Description of Work: The provider came out on time, replaced the springs on the garage door rails, replaced the pulleys and lubed the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christopher B.
06/2014
5.0
garage doors
  + -1 more
Jose showed up on time and got to work. He fixed the door and quieted it's previously noisy operation. It took skeveral phone calls to get the date of service straightened out - when he'd come, what parts he'd need and that was a very mild hassle. The service and Jose were otherwise excellent. I'd be happy to use him again.
Description of Work: replaced a broken trolley assembly tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$255

Mary F.
06/2014
5.0
garage doors
  + -1 more
No complaints as the company was working on an old garage door that does not have the sensitivity that today's garage door openers do have.
Description of Work: Tuned up the garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David V.
06/2014
5.0
garage doors
  + -1 more
Purchased a coupon for $150 of services for $75.00 on Angie's List and then contacted Family Prestige Garage Door Service. Had no problem making an appointment for service. Jose showed up on time and I talked to him about replacing the Springs and he explained the cost and that the $150 coupon would be subtracted from the total. While he was removing the springs he showed me the cables which were in very bad shape and I had him replace them also along with the metal brackets that secure the cables to the garage door. Jose was very professional and he quickly performed the replacement of the springs and cables. He then adjusted the garage door springs and cables to make sure everything was working correctly. He also performed a quick tune up of the garage door (tightened up all the nuts and bolts and adjusted the tracks). The work was done correctly and I did not feel that Jose was trying to charge me for parts or service I did not need. I would not hesitate to hire Family Prestige Garage Door again.
Description of Work: The provider replaced my garage door springs, metal brackets and cables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Gabrielle J.
06/2014
5.0
garage doors
  + -1 more
The service went really well. One tech came out and he was at the home for about 20 mins.
Description of Work: I bought a big deal for $59 Garage Door Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Christopher W.
06/2014
5.0
garage doors
  + -1 more
Prestige showed up on time and checked out the door to make sure everything was working. They changed out the rollers to much quieter nylon ones. They tightened all nuts and bolts and applied white lithium grease to all moving parts. Door opens much more smoothly and quietly now.
Description of Work: Lubricated opener and all moving parts; changed rollers from steel to nylon/acrylic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Juan G.
06/2014
5.0
garage doors
  + -1 more
Initially contacted by internet and was called promptly and scheduled the appointment within a few days. Technician called about 15 minutes before arriving as a courtesy. I said I wanted to replace and he offered to check my old one to see if it could be repaired which I thought was a great business practice. I told him it was over 25 years old so either way I wanted to new quieter opener (my old one was chain driven). He was excellent did no take a mess and explained everything thoroughly. The company provided a 2nd garage door opener and outside keypad which many companies charge extra for. EXCELLENT EXPERIENCE!
Description of Work: Replaced a garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

6404 Telegraph Rd, Unit C, Alexandria, VA 22310

http://www.familyprestigedoors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Insulation,
Home and Garage Organization,
Doors,
Fencing Driveway Gates,
Interior Painting,
Kitchen and Bath Remodeling,
Handyman Services,
Fencing

FAQ

Family Prestige Garage Doors is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Family Prestige Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Family Prestige Garage Doors offers free project estimates.
Yes, Family Prestige Garage Doors offers eco-friendly accreditations.
Yes, Family Prestige Garage Doors offers a 10% senior discount.
Yes, Family Prestige Garage Doors offers emergency services.
Yes, Family Prestige Garage Doors offers warranties.
Family Prestige Garage Doors offers the following services: Residential & commercial garage doors, installation, parts, overhead door repairs, maintenance & garage organization.

Contact information

6404 Telegraph Rd, Unit C, Alexandria, VA 22310

http://www.familyprestigedoors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day