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Family Prestige Garage Doors

Garage Doors, Insulation, Home and Garage Organization,

About us

Family Prestige Garage Doors is a very unique company with high quality and expectations. Our company goal is to put at your service certified technicians willing to assist you with all your needs, We offer you complete security with your homes. In fact, we know and understand all your needs when it comes to garage doors and openers. Will match competitor pricing with written estimate for similar product. Will match competitor pricing with written estimate for similar product. Additional Area served - Stafford & DC. Prince William & Saint Mary's Counties .

Business highlights

18 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial garage doors, installation, parts, overhead door repairs, maintenance & garage organization.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.81,148 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 451-475 of 1148 reviews

Andrew C.
01/2015
4.0
garage doors
  + -1 more
They did an all right job on the garage door. They were going to try to program my cars to my automatic garage door opener but they didn't have the sophistication or the understanding to do that. That was a shortcoming in their ability so I really won't use them again because if they're not knowledgeable in that then I don't know their level of knowledge on other things. I thought it was roller on both garage doors but it was only preventive maintenance.
Description of Work: I've used Family Prestige Garage Doors.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$99

Eric W.
01/2015
5.0
garage doors
  + -1 more
The service was good. They were prompt, efficient, my garage door is now very silent, and they found all the problems without any issues. I have since had them come and do a second door for me because I liked them.
Description of Work: I had purchased a big deal from Family Prestige Garage Doors. They did a garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eric W.
01/2015
5.0
garage doors
  + -1 more
They gave me a discount as a prior customer.
Description of Work: I used Family Prestige Garage Doors. They did a garage door tune up and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ballard G.
01/2015
5.0
garage doors
  + -1 more
The lights would not go out when my garage door was opened or closed. I had to unscrew the light bulbs until I located Jose and Family Prestige garage doors. Jose figured out what was wrong and had the part to repair the problem. He tested his repairs to make sure all was well before he left. He and one other employee were professional and did a great job. I would definitely use this company again.
Description of Work: Diagnosed problems with lights on the motor area of my garage door opener..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marianne W.
01/2015
5.0
garage doors
  + -1 more
I used Family Prestige Garage doors for a repair in the fall and the service was great. Called them back when I needed a new opener. Luis has come out both times. On time, very professional and friendly--overall great service! Thanks!
Description of Work: Replaced the garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Latana A.
01/2015
5.0
garage doors
  + -1 more
When Family Prestige Garage Doors arrived they were prompt and courtesy. I explained the problem I was having with both garage doors. They inspected both doors, replaced rollers, adjusted the brackets/tracks and sensors. The repairs were done i a short period of time. What I paid was well worth it. I would definitely recommend and use them in the future.
Description of Work: Family Prestige Garage Doors was called to fix both of my garage doors that seem to have a problem opening and closing at times. They arrived on time and was very courteous. Performed work quickly and efficiently. AAAA Plus Company!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Faith P.
12/2014
5.0
garage doors
  + -1 more
It went great. The provider was very courteous, performed the work quickly and efficiently, and I believe the price was fair.
Description of Work: The provider (I believe his name was Jose) was courteous and arrived on time. He replaced both springs on the garage door and performed a tune-up, as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Torrence L.
12/2014
5.0
garage doors
  + -1 more
It went very well, the repairman was knowledgeable about garage doors and definitely knew what the problem was. He was realistic about what the price for a new garage door system would be, and didn't pressure us into investing into that since it's now a priority for us at all right now. I would recommend them.
Description of Work: The repairman repaired my garage door which had fallen off the track and installed new rollers. I had recently purchased this house and he said that the reason the door broke was because the automatic opening system and the door itself was too small for the size of the door opening (so much for previous homeowners!) Getting the door to automatically open was not a priority for us since we don't use the garage for our car and just for storage right now, as we are thinking of demolishing the garage anyway. The repairman installed a lock on the door though to ensure that the door was secure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Carrie A.
12/2014
5.0
garage doors
  + -1 more
The team was terrific - super prompt, courteous, professional. The garage was spotless when they left. Thoroughly enjoyed working with them and would hire them again.
Description of Work: They replaced two garage doors and motors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharone N.
12/2014
5.0
garage doors
  + -1 more
Luis is very professional and explained entire process in detail. Workmanship was excellent but the price for the garage door opener is way more expensive than what we found on the internet.
Description of Work: Replaced a new garage door opener (Liftmaster Beltdrive)with backup battery. Repaired the garage door by replacing spring and rollers with tune-up work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$950

Sandra G.
12/2014
5.0
garage doors
  + -1 more
He did a great job and was very professional and very helpful. These guys are the best.
Description of Work: Fixed the garage door sensor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vanessa K.
12/2014
5.0
garage doors
  + -1 more
The guy came and he was very honest, and did not charge me extra. He showed me, and he put light bulbs, and he was very nice. The price was fine, and I was expecting more. He also showed me other problems that I could have. He could have taken advantage and said something was wrong. My battery doesn't work, and he showed me how to open it manually, and told me that buying the battery from him would not be worth it, because it is 15 years old.
Description of Work: I had purchased a big deal for Family Prestige Garage Doors. Something happened with my garage door, and we couldn't open it, but we just had to look for a small button, and push it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Vivek R.
12/2014
5.0
garage doors
  + -1 more
We had an issue with our garage door that required an immediate response. Family Prestige not only scheduled an appointment for the next morning, but was able to also route a technician to us that afternoon between appointments. He was open with the different options, as well as the pluses and minuses of both. The repairs were done on the day promised and in the allocated timeframe.
Description of Work: Full garage door replacement, including rollers and track

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Soeren E.
12/2014
5.0
garage doors
  + -1 more
It was a very professional, courteous, and punctual service. Highly recommended.
Description of Work: Tuned up/fixed our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Lori J C.
12/2014
5.0
garage doors
  + -1 more
We had the machine, but needed someone with the know-how of installing a garage door opener. Their response to our call here on Angie's List was immediate. Professional, Courteous. Punctual. And their price was more than fair. What more could anyone want from a company?!? Excellent.
Description of Work: Installed garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Forrest F.
12/2014
5.0
garage doors
  + -1 more
The technician explained what was involved and how he would proceed. He also explained in detail what further repairs/replacements might be involved in this job. He and his assistant arrived punctually, worked efficiently and professionally and got our garage door functioning again.
Description of Work: He replaced the springs and pulleys on one garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Richard K.
12/2014
5.0
garage doors
  + -1 more
Luis was very professional, prompt and congenial. I was able to get an appointment the same day I called and the team showed up within the designated time window. Luis pointed out what was broken in the old motor and suggested options (chain or belt driven) for its replacement. They did a great job at a reasonable price and I definitely recommend this company to anyone having garage door problems.
Description of Work: Replaced the motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

lauri I.
12/2014
5.0
garage doors
  + -1 more
Absolutely fantastic. Luis was very friendly, polite, honest and extremely professional. When the work was completed, without my even asking he offered to and did program my car garage door opener. He explained the functions of the new system and also spent time with me so that I could try everything out. I couldn't have asked for a better experience. I would never ever consider using another garage door company.
Description of Work: Installed new motor and changed light bulb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$442

Paul S.
12/2014
5.0
garage doors
  + -1 more
Very happy with the work done by the Prestige crew. No surprises. Showed up on time, worked quickly, and cleaned up well. Explained why my old door had failed and how the design of their installation should prevent similar problems in the future. I would definitely use them again if one of my other doors needs servicing.
Description of Work: Replaced one installed door and opener with like kind and quality but with improved design.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Douglas T.
11/2014
5.0
garage doors
  + -1 more
Family Prestige does excellent work. I was able to upgrade to a better motor and a partially insulated door and stay within budget. The old doors were in terrible shape and had to be cut out piece by piece. The new doors look great, work perfectly, and are very quiet.
Description of Work: Removed old garage doors and installed new doors, motors, and framing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Christopher G.
11/2014
5.0
garage doors
  + -1 more
Family Garage Door matched a competitor's price for a higher-end model. The morning of, we asked if they could also replace the weather stripping on the garage door, and they said no problem. They were punctual and professional. The hardest part was getting them to call me back for the initial visit/estimate. But don't let that discourage you - we are very pleased with their work.
Description of Work: Replaced our garage door opener, installed a key pad and provided two remotes. Serviced the tracks (clean and lube). Replaced the rubber stripping at the bottom of the two-car garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Scott W.
11/2014
5.0
garage doors
  + -1 more
They were very courteous and thorough and the job was excellent. My garage door moves smoothly whereas before it was quite halting and would sometimes stop midway. It is also much quieter than it was
Description of Work: They repaired and tuned up the garage door roller bearings and the tracks on which the door travels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Brian D.
11/2014
5.0
garage doors
  + -1 more
spring broke at 9:30 am and they showed to repair at 2 pm the same day! when they left, the door was in better shape than it had been in years with a few other small repairs done and lots of lube applied. would have never found these guys without angies list and the deal made it even better. highly recommended. THANKS!!!
Description of Work: broken spring in single garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chitra M.
11/2014
5.0
garage doors
  + -1 more
Family Prestige was a pleasure from the beginning. I called on a Tuesday to schedule an appointment for the following Friday. The lady on the phone was very nice and said that they would honor the Angie's List $55 service call option. Two techs showed up on time during the 2 hour time frame that I was given. They were very pleasant and explained the issues and what they were doing. They replaced a broken sensor and conducted a tune-up of the door. The work was completed in an hour or so and the garage door sounds like new! They also honored the $99 tune up deal on Angie's List. Great service, hoping the repairs last for awhile. I'll definitely call Family Prestige again next year for an annual tune-up!
Description of Work: Replaced a failing sensor, performed a tune-up, and reset the keypad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Mary V.
11/2014
5.0
garage doors
  + -1 more
I called Jose around noon today and explained to him the details of my problem. He gave me an estimate of the cost. He scheduled to come out today between 3 and 5 p.m. He arrived at 3 and immediately assessed the garage door and explained what the problem was and gave me the price to repair the door. He had all the parts on his van to make all the necessary repairs. He's an expert in his field and so I had him make repairs that could have waited but he was so knowledgeable I had him do them also. He and his assistant were very professional and friendly.
Description of Work: Replaced springs, cables, and locks on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$318

Contact information

6404 Telegraph Rd, Unit C, Alexandria, VA 22310

http://www.familyprestigedoors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Insulation,
Home and Garage Organization,
Doors,
Fencing Driveway Gates,
Interior Painting,
Kitchen and Bath Remodeling,
Handyman Services,
Fencing

FAQ

Family Prestige Garage Doors is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Family Prestige Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Family Prestige Garage Doors offers free project estimates.
Yes, Family Prestige Garage Doors offers eco-friendly accreditations.
Yes, Family Prestige Garage Doors offers a 10% senior discount.
Yes, Family Prestige Garage Doors offers emergency services.
Yes, Family Prestige Garage Doors offers warranties.
Family Prestige Garage Doors offers the following services: Residential & commercial garage doors, installation, parts, overhead door repairs, maintenance & garage organization.

Contact information

6404 Telegraph Rd, Unit C, Alexandria, VA 22310

http://www.familyprestigedoors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day