Family Prestige Garage Doors

Garage Doors, Insulation, Home and Garage Organization,

About us

Family Prestige Garage Doors is a very unique company with high quality and expectations. Our company goal is to put at your service certified technicians willing to assist you with all your needs, We offer you complete security with your homes. In fact, we know and understand all your needs when it comes to garage doors and openers. Will match competitor pricing with written estimate for similar product. Will match competitor pricing with written estimate for similar product. Additional Area served - Stafford & DC. Prince William & Saint Mary's Counties .

Business highlights

17 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial garage doors, installation, parts, overhead door repairs, maintenance & garage organization.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.81,148 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 1148 reviews

Conan S.
01/2020
5.0
garage doors
  + -1 more
They were timely and efficient and answered all my questions. I would definitely hire them again.
Description of Work: Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nitin P.
12/2019
5.0
garage doors
  + -1 more
Excellent! Jose diagnosed the problem right away and fixed it quickly and effectively. He was very nice, explaining all the issues and what to watch out for. Highly recommend!!
Description of Work: Garage door would not open (broken spring)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Gino P.
12/2019
5.0
garage doors
  + -1 more
Outstanding service, would recommend to all my friends requiring the same work. I posted the requirement on Angie’s list late Friday night and had a response early Saturday morning. By the end of the day the project was done, neatly and professionally with the old hardware hauled away. Price was fair. Serviceman was punctual, professional, responsive and friendly. Thank you very much!
Description of Work: Replacement of both garage door openers, with associated hardware and wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Karen L.
11/2019
5.0
garage doors
  + -1 more
Jose is terrific. He came within hours of our call (rescuing us after a competitor--who had already made us wait four days--canceled and couldn't reschedule for several days more), inspected the entire system, and made adjustments to multiple pieces to best working order.
Description of Work: Replace torsion springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory B.
11/2019
5.0
garage doors
  + -1 more
Offered good advice and quickly repaired.
Description of Work: Repaired door and executed maintenance on door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom C.
11/2019
5.0
garage doors
  + -1 more
Great! Work was quick, on time, and of the highest quality.
Description of Work: New garage door installed.
Rating CategoryRating out of 5
Yes, I recommend this pro

angela J.
11/2019
5.0
garage doors
  + -1 more
Called and they came out the same day to give me an estimate on the work. Price seemed reasonable so I scheduled the work to be done. They came a few days later to install the new garage doors and openers. Completely removed and replaced every part of the old system. Loving the new doors.
Description of Work: Replacement of 2 garage doors, Installation of 2 garage door openers and installation on door opener keypad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,100

June P.
10/2019
5.0
garage doors
  + -1 more
Jose was very knowledgeable and explained the mechanics very well. They have much pride in their family owned business.
Description of Work: Replaced springs and roller wheels

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joyce L.
09/2019
5.0
garage doors
  + -1 more
Quickly! Two fast, efficient workmen.
Description of Work: replacement of insulation at the bottom of the garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joyce L.
09/2019
5.0
garage doors
  + -1 more
Easy to schedule and quick work. Friendly, professional personnel.
Description of Work: new weatherstipping and rollers
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin C.
09/2019
5.0
garage doors
  + -1 more
It went Great! A terrific company to work with.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra G.
09/2019
5.0
garage doors
  + -1 more
Service was wonderful. The company worked around our hectic schedules and was able to come out quickly to look at our garage door opener that stopped working. Jose diagnosed that it was a broken logic board and quoted me the cost for replacing that part or the entire opener. We opted to replace the opener because the price was good and the opener was old. Jose came right back out and installed it a couple days later. He worked quickly and even took a look an issue we had with another garage door. When that second garage door opener finally kicks the bucket, we will definitely be calling this company to come out. They are great.
Description of Work: Repair Garage Door Opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Terri T.
07/2019
5.0
garage doors, insulation
  + 0 more
We had two single custom wooden garage doors installed. The technicians arrived and saw a problem immediately with installing the new tracks, which were commercial grade that came with the doors we had ordered. They came up with a brilliant solution so we did not have to purchase regular residential tracks. They removed the old doors and tracks, installed the new doors and tracks (making the adjustment to make them work). They saw the garage door openers needed to be raised and did so. We are greatly impressed with the workmanship, the knowledge and ability to work for solutions. These technicians went above and beyond what was expected. They told me that they treat each job as it was their own home, and they did! Thank you for caring for our home as much as we do!
Description of Work: Installed garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Alan Y.
06/2019
5.0
garage doors
  + -1 more
Excellent work in all respects. I put out the request on Angie's List on Monday at 6 pm, and by the next day at 10 am the work was already done! Jose arrived on time, sized up the problem, had the parts available on the truck, and he and his crew member proceeded to replace not only the spring, cable, and pulley on the side that was broken, but they also replaced the same components on the other side as well (without me asking him to do so) to keep everything in balance. They also inspected the motor and general mechanism. It was a thorough job, done very efficiently, and the garage door opener not only works again, but is now much quieter than it was before. Jose is also a very pleasant person - easy going with a lot of know-how. I couldn't be more pleased with their work!
Description of Work: Garage door opener repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Vincent J.
06/2019
5.0
garage doors
  + -1 more
The work was completed in good time and the door that would not open was now functional again.
Description of Work: New Garage Door Spring installed along with balancing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LaNay G.
06/2019
5.0
garage doors
  + -1 more
Excellent!!! They came and told me exactly what was wrong, fixed it, while adding the new sensors saw I needed new bolts at the door and repaired it without charging me. The tech was very friendly, courteous, and professional. I highly recommend this company!!!!!!! I just purchased my new home, and my garage is better now than when I moved in 2 months ago. I like that they take the initiative to make sure your safe. He even took the time to show me how to use the garage if the power is out. I give them 10 stars🙂
Description of Work: Secured my motor and door, new cabling, new sensors.
Rating CategoryRating out of 5
Yes, I recommend this pro

ellie H.
06/2019
5.0
garage doors
  + -1 more
Friendly,timely and dedicated to getting the job done right.
Description of Work: Garage door installation with garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine J.
06/2019
5.0
garage doors
  + -1 more
Jose and his team were very knowledgable and professional from the very beginning. They helped us choose the right door for our needs and worked with our existing general contractor. They showed up on time the day of the install and everything went smoothly. I highly recommend this company.
Description of Work: New Garage Door for New Construction of Garage Addition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Eugene H.
05/2019
5.0
garage doors
  + -1 more
A fantastic experience. Needed a new garage door and motor for the residence due to age and some bumps and bruises! Lots of companies to look at online, but Family Prestige Garage Doors got my attention because they had **** good reviews AND they utilized Angie's List which I completely support. Nelson, the sales representative came by on Tuesday after the holiday to access the job. He was great, in charge of the process, listened to what we wanted, made a few suggestions and we were off. When I asked how soon they could be here, he said this week! I was floored and gladly accepted a Friday late morning appointment. He told us what to expect and everything fell into place. I believe the price was fair for a better product than what we currently had, and we made our deposit on the project. Friday rolled around, I received a call around 0840 to inform me that my installer would be here between 10000-1200. At 1150, the office called and told me he was 10 minutes out. At noon, he was at my door. Pleasant, great knowledge on the work, Isais was fantastic to work with. He worked hard, explained everything to me as I asked questions, completely explained the new technology of the motor drive, and finished the job by 1430-1440. Can't say enough about his work ethic and great personality. An overall fantastic experience, just as I said at the beginning. I can't recommend this company more highly after the way they treated us and the project.
Description of Work: New Garage Door Install with new motor; removal/disposal of old materials

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Rodney W.
05/2019
5.0
garage doors
  + -1 more
The problem, my Garage door would not open. I tried the emergency release…could not raise the door. Our cars were stuck in the garage. After a hasty search on Angie’s List, I decided to call Family Prestige Garage Doors. I explained the problem and the urgency. Family Prestige had a service team at my house within 40 minutes of my call! Jose, the team lead quickly identified the problem, explained his recommended solution and with my approval, Jose and Javier set about the task of resolving the problem. I appreciated the timely response, the expertise, professionalism, respect and courtesy exhibited by Jose and Javier. I valued Jose’s candor and transparency. He didn’t attempt to “up-sell” me and the cost of repair was fair and competitive. I will without hesitation recommend Family Prestige Garage Doors to my neighbors and friends.
Description of Work: They repaired my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Jennifer B.
05/2019
5.0
garage doors
  + -1 more
The salesman came out exactly on time, and we discussed how I could get two new garage doors for a reasonable price. We also discussed a color and style that would look good with my home. He tested the two garage door openers, and said we did not need to buy new openers. Thus, he sold us 2 new doors, tracks, and sealing around the openings of the doors. He scheduled a time for the installation to happen, and the installer called me right on time before coming out. He did GREAT job!! The doors look beautiful, and he left the garage clean and tidy after all the work was done. I am so happy I hired Family Prestige Garage!!
Description of Work: I needed 2 new garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neil S.
05/2019
5.0
garage doors
  + -1 more
Very well. There were a couple of glitches during the installation, but the company sent two techs on the following day to make things perfect.
Description of Work: Two garage doors replaced
Rating CategoryRating out of 5
Yes, I recommend this pro

ROD M.
05/2019
5.0
garage doors
  + -1 more
Excellent work performed in a professional manner.
Description of Work: Garage door opener inspection and replacement of door opener spring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon W.
05/2019
5.0
garage doors
  + -1 more
Family Prestige was extremely responsive, coming out within an hour to repair door. Good service, would hire again.
Description of Work: Spring broke on large garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mindy W.
05/2019
5.0
garage doors
  + -1 more
They came out right away to give me a recommendation and quote for a broken garage door. Came back the next day and replaced both doors. Price was good and the doors are of excellent quality, operate perfectly, and look beautiful. Would use again.
Description of Work: Replaced Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,900

Contact information

6404 Telegraph Rd, Unit C, Alexandria, VA 22310

http://www.familyprestigedoors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Insulation,
Home and Garage Organization,
Doors,
Fencing Driveway Gates,
Interior Painting,
Kitchen and Bath Remodeling,
Handyman Services,
Fencing

FAQ

Family Prestige Garage Doors is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Family Prestige Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Family Prestige Garage Doors offers free project estimates.
Yes, Family Prestige Garage Doors offers eco-friendly accreditations.
Yes, Family Prestige Garage Doors offers a 10% senior discount.
Yes, Family Prestige Garage Doors offers emergency services.
Yes, Family Prestige Garage Doors offers warranties.
Family Prestige Garage Doors offers the following services: Residential & commercial garage doors, installation, parts, overhead door repairs, maintenance & garage organization.

Contact information

6404 Telegraph Rd, Unit C, Alexandria, VA 22310

http://www.familyprestigedoors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day