Family Prestige Garage Doors

Garage Doors, Insulation, Home and Garage Organization,

About us

Family Prestige Garage Doors is a very unique company with high quality and expectations. Our company goal is to put at your service certified technicians willing to assist you with all your needs, We offer you complete security with your homes. In fact, we know and understand all your needs when it comes to garage doors and openers. Will match competitor pricing with written estimate for similar product. Will match competitor pricing with written estimate for similar product. Additional Area served - Stafford & DC. Prince William & Saint Mary's Counties .

Business highlights

17 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial garage doors, installation, parts, overhead door repairs, maintenance & garage organization.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.81,148 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 151-175 of 1148 reviews

ELLEN M.
08/2017
5.0
garage doors
  + -1 more
Excellent. They were on time and performed the service quickly and cleanly. Very nice and professional service people.
Description of Work: Garage door lift repair - pulleys and cables had to be rebuilt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

vivianne P.
08/2017
5.0
garage doors
  + -1 more
great, I would recommend them again to any one.
Description of Work: They were great. Showed up on time, professional, gave me great advice, and got the job done quickly and perfectly. I really appreciated their knowledge, and they did not try to oversell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Steven P.
08/2017
4.0
garage doors
  + -1 more
It went well - they could have helped me connect to wifi but didn't. I also inquired about a new garage door and they told me to go to their web site.
Description of Work: Installed new garage door opener.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$475

Timothy M.
08/2017
5.0
garage doors
  + -1 more
Excellent, Luis G. and Julian S. were both very professional, thorough and courteous.
Description of Work: Roller replacement and tune up on both garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Kathy C.
08/2017
5.0
garage doors
  + -1 more
Running a bit late but called to let us know. Professional, courteous and friendly. Job well done.
Description of Work: Garage door mechanisms needed refurbishing and parts replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

TRICIA B.
07/2017
5.0
garage doors
  + -1 more
No problems, only took a few minutes and the technician was friendly and answered all my questions.
Description of Work: Garage door roller replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Erik D.
07/2017
5.0
garage doors
  + -1 more
Family Prestige Garage Doors installed two insulated car garage doors for us in 2012. Fantastic work was done by the entire team. I'm very picky about quality and attention to detail and they did not disappoint. They came back today (7/27/17) to do some tune up work and update our remotes. I called yesterday and they made time for me today! Again, fantastic work and a great price. I couldn't be happier and wouldn't hesitate to recommend them.
Description of Work: Install two garage doors and openers then tune/tighten up and update remotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Mike B.
07/2017
5.0
garage doors
  + -1 more
The same technician returned to install the door. He worked with meticulous attention to detail throughout. He also had to negotiate some shelving that needed partial removal to finish installing a beautiful new door. Unit works better than the original. We will use the team again when we look for professional garage door repair and installation. Excellent work.
Description of Work: The door for a two-car garage in our town house came off its track. The Family Prestige team responded to our call within 48 hours. The technician did a thorough on site evaluation and was able to offer an identical replacement. We signed a contract on the spot and arranged for installation six days later. (The door was no useable during that time.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne J.
07/2017
5.0
garage doors
  + -1 more
They were on time and even called 10 minutes before arriving. I knew that I needed some additional work done and he was very informative and forthcoming about the pricing and did an excellent job! I would definitely recommend them to others.
Description of Work: I purchased a Big Deal for $99 Garage Door Tune-Up and Roller Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Alan F.
07/2017
5.0
garage doors
  + -1 more
Professional. Knowledgeable. Efficient
Description of Work: Garage door service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tim B.
07/2017
5.0
garage doors
  + -1 more
Quick, efficiently, professionally and friendly. Price quoted was the same as the final price.
Description of Work: They replaced a broken roller on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mairim W.
07/2017
4.0
garage doors
  + -1 more
The technician was a bit rude. I had two big dogs outside in fenced area next to the garage but with no access to the garage. He didn’t want to do the work unless the dogs were inside. There was no way for the dogs to get to the garage unless I opened the gate. He thought they would jump the fence. It was ridiculous and I had to argue with him. But he finally agreed to do his job. He did it and all was fine. The garage worked much smoother after the tune up.
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Tracey W.
07/2017
5.0
garage doors
  + -1 more
Perfectly. He diagnosed problem accurately and repaired it.
Description of Work: Diagnose and repair garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Richard G.
07/2017
5.0
garage doors
  + -1 more
The over all experience was pleasant. The technician was professional and worked efficiently. The door was as I expected and the process was as fast as I expected. Great company.
Description of Work: New Garage Door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Richard G.
07/2017
5.0
garage doors, insulation
  + 0 more
All went well. The installers were excellent .
Description of Work: Installation of a 2 car garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Rosemarie A.
07/2017
5.0
garage doors
  + -1 more
Great. Replaced the springs and also reinforced area where springs are mounted.
Description of Work: Replaced garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

ALTON G.
07/2017
5.0
garage doors
  + -1 more
He did a phenomenal job making the corrections and doing the work that supposed to the done the first time. He demonstrated complete concern for customer satisfaction and made it a huge point to fix everything. I would highly recommend him and will use his service again if needed.
Description of Work: I had a negative experience and I called and spoke to the owner, Jose Sandoval. We spoke personally and we set up a date to come out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
06/2017
5.0
garage doors
  + -1 more
Perfect, on time and job completed to standard
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian O.
06/2017
4.0
garage doors
  + -1 more
The technician did an excellent job servicing the door to make it quieter. It opens and closes super-quietly now. However his only solution for replacing the antenna in the motor unit was to completely replace the unit at a cost of $450 (I declined).
Description of Work: Garage door service to reduce noise and eliminate squeak, and replace the missing antenna on the motor unit to improve the reception of the remote openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$69

victor W.
06/2017
1.0
garage doors
  + -1 more
I didn't let them do the work because they wanted to charge me more than the offer for running wires, which should have been included in the installation.
Description of Work: I purchased the offer for $375 for a New Liftmaster 8065 Garage Door Opener

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Response from Family Prestige Garage Doors
We understand your frustration and we appreciate your customer feedback whether it's good or bad. However, we like when customers are honest with their reviews. The extra price that needed to be charge in addition was not for running wires, it was for ceiling mounting brackets. Those are not included in the offer and all customers has to pay in addition. Thanks

Sandra P.
06/2017
5.0
garage doors
  + -1 more
I obtained multiple estimates for this job. I selected Family Prestige because I was able to purchase two insulated steel doors for about the same price as two uninsulated steel doors from another company. The warranties were the same. I gave the company a 50 percent deposit so the doors could be ordered. The technician came on June 5 as promised. He was prompt and courteous. He removed both old doors, installed the new doors and reattached the garage door openers. He removed the old doors and all debris from my property. The entire job took a little over 3 hours. The doors look fantastic. I am very pleased with my decision. I would recommend this company to anyone who is in need of doors for a new garage or replacement doors for an existing garage.
Description of Work: I have a 25+ year old, two-car garage. I was told that it was a kit that was purchased from Hechinger's (a hardware store, similar to Lowe's, that went out of business years ago). Each bay has a single wood door. The bottom panel on each of the doors was rotting. Each bottom panel had been replaced once. If I had replaced the panels again, in total, I would have spent more for replacement panels than the cost of one new door. I decided to opt for new doors that would not rot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Jean O.
06/2017
5.0
garage doors
  + -1 more
Very well. Man suggested some no cost actions I should take myself to extend the life of my door. Never tried to get me to replace the door so they could make more money. I really appreciated that since so many vendors do that.
Description of Work: Cable broke and they came the same day and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

James C.
06/2017
5.0
garage doors
  + -1 more
Excellent. On time, fantastic job - very happy with the work
Description of Work: Garage door tune up and roller replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay B.
05/2017
5.0
garage doors
  + -1 more
they analyzed the problem with my door, made adjustments so it would stay closed, explained how it worked, and replaced the old rollers so the action n the door was much smoother and quieter.
Description of Work: my garage door would not stay closed--it was opening again as soon as it closed and the lights were blinking constantly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Derek B.
05/2017
5.0
garage doors
  + -1 more
They fixed so that it worked better than it ever has. They correctly diagnosed the problem, not like another firm that proposed a solution at six times the price..
Description of Work: A roll up door at the rear of our property needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,400

Contact information

6404 Telegraph Rd, Unit C, Alexandria, VA 22310

http://www.familyprestigedoors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Insulation,
Home and Garage Organization,
Doors,
Fencing Driveway Gates,
Interior Painting,
Kitchen and Bath Remodeling,
Handyman Services,
Fencing

FAQ

Family Prestige Garage Doors is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Family Prestige Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Family Prestige Garage Doors offers free project estimates.
Yes, Family Prestige Garage Doors offers eco-friendly accreditations.
Yes, Family Prestige Garage Doors offers a 10% senior discount.
Yes, Family Prestige Garage Doors offers emergency services.
Yes, Family Prestige Garage Doors offers warranties.
Family Prestige Garage Doors offers the following services: Residential & commercial garage doors, installation, parts, overhead door repairs, maintenance & garage organization.

Contact information

6404 Telegraph Rd, Unit C, Alexandria, VA 22310

http://www.familyprestigedoors.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day