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Everette Carpet Care & Restoration

Carpet Cleaning, Carpet Sales and Installation, Flooring Sales and Installation,

About us

"A Clean Home Is A Healthy Home" Everette Carpet & Upholstery Cleaning is a certified Virginia based Carpet Cleaning & Restoration Company by The National Institute of Carpet Cleaning- T.N.I.C.C. It is also a family owned business that commenced operation in 1992, which services Washington, D.C., Maryland, and Virginia. The company has evolved through the vision of Jamal Q. Jones, Sr. Mr. Jones has over 16 years of experience in the carpet cleaning and restoration industry.“I wanted to introduce a company where the customer was educated on the use of techniques and services that we provide to keep their environments healthy without being taken advantage of." It is our commitment to deliver outstanding performance, an unparalleled service and an exceptional value every time that we are entrusted to execute each specific task.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, upholstery, mattress, tile and grout, air duct, auto upholstery, drapery, oriental rug cleaning, pet odor treatment, carpet stretching and repair, carpet installation & 24hr water damage restoration.

Services we don't offer

Windows & auto exterior cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.834 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 34 reviews

Tim H.
12/2022
5.0
carpet cleaners
  + -1 more
We had our carpets cleaned and had some stubborn pet odors. Everette visited twice to make sure the odor was completely gone to our satisfaction!
Description of Work: carpet cleaning for a whole home and later a whole townhouse

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheldon A.
04/2021
5.0
carpet cleaners
  + -1 more
On time with extra information on carpet care offered. Excellent.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Charles H.
11/2020
5.0
carpet cleaners
  + -1 more
Very well, from beginning - pick up, explanation of services and costs and schedule. Delivery was as scheduled - on time and without any discussion. The carpet is showing colors that have not appeared this well in many years. Overall - just a great job, handled very professionally. Thank you Everette Carpet Care.
Description of Work: Clean area carpet, add Scotchguard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia T.
04/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have been using Everette for several years, each time Jamal and his team have done an excellent job, On one occasion, our pet had been ill and threw up and diarrhea on our carpet. I had tried to clean her mess without luck. Jamal came out and cleaned everything, you couldn't tell where she had gotten sick. Most recently, he cleaned the entire house carpet and upholstery after my son, his family and dogs lived with me while their house was built. The cleaning was excellent and affordable as usual. Carpets look brand new. I highly recommend Everette Carpet Cleaning!
Description of Work: whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy K.
08/2018
5.0
carpet cleaners
  + -1 more
Through one thing and another, we got "off-schedule" with regular carpet cleaning, so Jamal and crew had his work cut out for him. We have used him on several occasions. He called prior to arrival, arrived during the agreed time window, and proceeded to spend close to 3 hours doing a thorough, professional job. Carpets look 95% better, and will further improve with regular cleaning. Everette Carpet Cleaning offers a maintenance contract which we will sign up with to ensure that his efforts will not be wasted!
Description of Work: Thorough shampooing and cleaning of carpets in several rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kara L.
06/2018
5.0
carpet cleaners
  + -1 more
I've used Everette twice, once to primarily repair and restretch carpet, and once to clean after my tenants and their small dog moved out. They did fantastic work each time, and the price has always been really competitive. I'm very pleased and will keep coming back to them when a need arises.
Description of Work: Carpet cleaning and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

David and Ruth M.
11/2016
5.0
carpet cleaners
  + -1 more
The company was able to schedule a crew for the day that fit my schedule in preparation for a home sale. They were able to do the work within a week of me contacting them. Jamal and Tigh were the team who did the work. They worked quickly and were very thorough. They were instant that if I saw anything that did not meet my expectations, they would redo the work. At my request they cleaning the stairway carpet a second time and they did so without complaint. They had a great attitude and did excellent work. The carpet looked new and the tile and grout were super clean. Work hire them again.
Description of Work: Whole house carpet cleaning and grout/tile cleaning in kitchen and Master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

William B.
03/2016
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
Excellent
Description of Work: Stretch carpet in master bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steven G.
03/2016
4.0
carpet cleaners
  + -1 more
.
Description of Work: They actually moved some heavy furniture |(for a reasonable price) did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tony R.
04/2015
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
Another Satisfied Customer! I did a search for someone who could stretch my carpet. I contacted a lot of companies thru Angie's List and they all said that they do not do that type of work. I finally got a response from Everette Carpet Care & Restoration. They said that they could do the work and made an appointment to come out and give an estimate. They said that if I was happy with the price they could do the work the same day. Two gentlemen came on the morning of the appointment. They were on time, professional and very courteous. I invited them in and they inspected the carpet in one of my bedrooms that needed stretching. They said that the work was not a problem and would not take longer than an hour to complete. An estimate was written up and I agreed on the cost so they went to work. Actually one of the gentlemen happened to be the owner and the other was the carpet specialists. He began the work and I watched him asking questions like I always do. I asked him if I was bothering him as I stood over him watching and asking my questions. He said he deals with some customers who do the same thing so he was used to it. He joked and said that when he does have customers who stand over him as he works, he puts them to work so he said "hand me that hammer". We both laughed and he continued his work. I was amazed at how good it looked. He pulled the snag right out of the carpet. It was smooth like it was when it was installed. He made a couple of suggestions that the carpet was not very dirty but could use a light cleaning. He told me about their process and how quickly they could get the job done whenever I was ready. I appreciated that! The work was excellent, the process was quick and I will be calling them again when I want my carpets cleaned or if I need to have the carpet pulled in another room. Thank you for the excellent job!
Description of Work: Stretch my carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Andrew R.
03/2015
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
Perfectly. The team came out inspected and repaired (stretched) the carpet in the same day. Very professional service and will definitely call for carpet and flooring needs in the future.
Description of Work: Carpet stretching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Deborah H.
01/2015
5.0
carpet cleaners
  + -1 more
It was excellent. They're very professional and respectful. They were just really nice guys and they have right communication. It was really a good experience so I would recommend them highly to anybody. The price was also reasonable and everything was great. They took a little effort. They contacted me right away and they were on time.
Description of Work: I asked them to do the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda B.
12/2014
5.0
carpet cleaners
  + -1 more
It was a very thorough and professional job and I highly recommend this service provided. My carpets looked amazing!
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Debbie L.
08/2014
5.0
carpet cleaners
  + -1 more
We have always had a problem with mold/mildew in our shower. Everette Carpet cleaned our carpets this week (see separate review) and we were so impressed we hired them to come back today and clean the ceramic tile in the shower and the floor in the master bathroom. We are again very pleased with the service and highly recommend them .
Description of Work: Cleaned the ceramic tile grout in our master bathroom shower and on the floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Debbie L.
08/2014
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
I have been trying to have this service preformed for 4+ months and had become very disillusioned at the service, or lack thereof, in the carpet cleaning industry. I had 3 companies never return my calls, after several calls to them and two companies who made appointments with and they never showed up. After contacting Everette (referred by a friend of a friend), they made a timely appointment, called before arriving and were here on time. They came prepared to do the job (as I was told they would) and after giving me a fair price, went right to work. They stretched them so that the "bumps" are gone, cleaned them and even made a repair that I was not aware needed to be done (at NO extra cost). My carpets look new. I am a happy customer and highly recommend them. Both of the gentlemen were professional yet friendly.
Description of Work: Stretched carpet in 2 rooms, repaired carpet in one room and cleaned carpet in 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Patricia T.
08/2014
5.0
carpet cleaners
  + -1 more
Jamal and "T" arrived early. I showed them the problem areas. They went right to work. They cleaned the affected areas. They did excellent work!!! This is the second time I have used this company. Very pleased!
Description of Work: The company cleaned the pet stains out of my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Loretta G.
08/2014
5.0
carpet cleaners
  + -1 more
I didn't dislike anything about their services. They did a good job. I had some stains that needed to be removed, and they did a pretty good job removing them. The interaction with them was good, they are professional, but very friendly. The price was reasonable.
Description of Work: They cleaned my carpet for me. They cleaned the carpet in 7 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anita A.
07/2014
5.0
carpet cleaners
  + -1 more
They were very careful in my living room, and cleaned the fabrics very nicely. They were also very courteous and thorough.
Description of Work: Cleaned my hanging window valance, sheers and upholstered chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle T.
06/2014
4.0
carpet cleaners
  + -1 more
Everette had an issue with their equipment on the day of our initial appointment. They called promptly to advise me of the situation and reschedule. On the day of reschedule they called prior to heading my way, as I requested, and arrived in the service window provided. The quote they provided seems reasonable to perform carpet stretching and the area they performed the sample carpet cleaning made my carpets look great! I plan to use them for the repair and clean my carpets.
Description of Work: Provided a quote for carpet repair and gave me a demonstration of their carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maryanne P.
07/2013
2.0
carpet cleaners, carpet installation
  + 0 more
I wouldn't recommend them to anyone! They tried to charge me for four staircases, even though I just have a landing dividing my levels with one staircase. They also didn't do a good job.
Description of Work: I hired them to do some carpet cleaning.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Rudolph B.
06/2011
5.0
carpet cleaners, carpet installation
  + 0 more
Everett arrived on time, assessed the work to be done, provided a written estimate, then performed the work. They moved furniture as necessary and placed styrofoam pads under all furniture legs to elevate them during the drying process to avoid staining. Everett people were very professional, knew what had to be done and how to do it.
Description of Work: An 18' X 21' wall to wall carpet was stretched to remove wrinkler, then cleaned and scotchguarded.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Allena V.
12/2010
5.0
carpet cleaners
  + -1 more
Two men performed the job and were prompt, polite, and professional. They were careful not to damage anything in the home and were quick and thorough.
Description of Work: Provided carpet cleaning for one room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sylvia S.
09/2010
5.0
carpet cleaners
  + -1 more
Ty did a good job. He was very friendly and professional.
Description of Work: They performed carpet cleaning and spot treatment.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$115

Paula E.
06/2010
5.0
carpet cleaners, carpet installation
  + 0 more
Jamal was very pleasant, professional, and did an excellent job.
Description of Work: Carpet repair and six steps cleaned- Their carpet cleaning is great!! I would most definitely recommend Everette.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Wendy L.
06/2010
5.0
upholstery cleaning
  + -1 more
Jamal did a great job. He was very personable.
Description of Work: They cleaned and applied stain guard to a sectional couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300
    • 1(current)
    • 2

Contact information

8251 Russell Rd, Alexandria, VA 22309

www.everettecarpet.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Mattresses,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

Everette Carpet Care & Restoration is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Everette Carpet Care & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Everette Carpet Care & Restoration offers free project estimates.
Yes, Everette Carpet Care & Restoration offers eco-friendly accreditations.
No, Everette Carpet Care & Restoration does not offer a senior discount.
Yes, Everette Carpet Care & Restoration offers emergency services.
Yes, Everette Carpet Care & Restoration offers warranties.
Everette Carpet Care & Restoration offers the following services: Carpet, upholstery, mattress, tile and grout, air duct, auto upholstery, drapery, oriental rug cleaning, pet odor treatment, carpet stretching and repair, carpet installation & 24hr water damage restoration.
Windows & auto exterior cleaning.

Contact information

8251 Russell Rd, Alexandria, VA 22309

www.everettecarpet.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM