DUCTZ of North Alexandria/Central Fairfax

Ductz was very responsive and was able to fit us in quickly before the sale of the property. Price was reasonable and they did a great job! Would definitely hire them again.

I was referred to ductz by Tademasters (the company that installed my new ac and furnace. Apparently the ducts in my home (that is new to me) were VERY dirty). JJ and Lamar were punctual, professional and thorough. My house is approx 1k sqft. After the work was done JJ informed me that a house this size normally takes an hour... it took them 3 because there was so much debris and he wanted to be sure to get it all. I have 2 cats and a dog and they were very considerate of the animals helping me move them around to different rooms that had been completed. IF you are thinking about getting your ducts cleaned these guys were great.

Very well, on time , did what they said for said amount. Quality work, professional service.

They were great--the ducts had not been cleaned in years, and look much better. Furthermore, when we had a related followup question about our system (not the work performed), they were very responsive and offered to come by to take a look at no charge. Very pleased.

Effectively worked around a pre-existing problem the best that was possible

I submitted an online quote request and the manager promptly responded within 24 hours with an e-mail and a phone call. I called him back and we discussed the services that I would need. I received what I thought was a fair quote from the manager, somewhat expensive, but not unexpected for me given the number of registers and two systems. The crew arrived about 1 hr later than the 11:00 appointment the manager and I agreed on, but the crew had been under the understanding that the 11:00 is part of the arrival window (I don't know what the window is), so they didn't consider themselves late. That was the only real communication hiccup in the whole experience, but they did call in advance to notify me that they were on their way. Otherwise, the crew was courteous, professional, and worked fairly quickly for a large house with two systems. One of the technicians showed us a picture of the very dirty blower (we recently had renovations done) from the basement furnace, and we agreed to get that cleaned at an additional but reduced charge. After the dryer vent cleaning, I did notice that there is a lot less lint in the lint trap even with large laundry loads. Overall I had a positive experience, and I appreciated a follow-up phone call from the manager to see if everything went smoothly.

As noted above, i purchased the dryer from a large retail store. I was referred to two different companies, one for installation and another that advertises all the time and I was assured they would not what they were doing. They sent a handyman out who offered two options for venting the dryer, the one i described above which was there preferred method but for which they would have charged 1700.00 or they said they could vent it using the same route my old dryer had been vented by but would replace areas of plastic piping with aluminum piping. However, this route ran along the entire length of my boiler room, then turned a sharp length at the back of my garage and vented outside the other length of the garage. After several conversations, if became clear that this length was entirely too long to pass the inspection. I had been charged $554.00 for this and when the manager came out to look at it he suggested i wait for the inspection, if it idid not pass they would proceed with the first proposal but would offer no discount as i had approved the first route. Though the handyman denied it, he told me when i was trying to decide what route to take, he told me no one could guarantee which route would pass code. The manager, who came by after the work was done said the handymen cannot be expected what would pass code, only the managers do and he was inundated by calls from them to ask how to do projects so the would meet code specifications (my handyman made no such effort). My point is to provide you with a stark contrast between DUCTZ and another national company that advertises nationally for providing a multitude of household projects. I think DUCTZ which also has a multitude of national franchises appears to focus on duct cleaning work, in my case they vented a gas dryer. Further, though i waisted $554 dollars on the first company, in total, the venting cost me 600.00 dollars less than if I had gone with the first fix as proposed by the original company, and $1800.00 if i had failed the inspection and let the proceed with the shorter venting fix as it was clear they were not going to provide me with any discount for having done work that never would have passed inspection and laid all the blame on me. Finally, my advice, get more than one opinion. The first company is also on Angie's list and rated an overall B.

First time I called and left a message nobody called me back. I had to call again; they told me it would take 4 hours so I arranged to take a morning off of work. I'm getting a new drier put in, so I thought it would be a good idea to get the drier vent cleaned and get all the other vents cleaned too while I was at it. The 2 technicians showed up exactly on time. But they didn't introduce themselves or explain what they would be doing. Importantly (considering it was in the low 30s that day), nobody told me ahead of time that they would have to leave my front door partially open throughout the service, so that a hose could come in from their truck. So it was pretty cold. The service seemed pretty quick; took less than 90 minutes. They did a very poor job cleaning up after themselves; big wads of dust and even a few loose wires were all over the house afterwards. Took me longer to clean up after them than the service took. I'm not sure why it's $500; maybe because of the equipment they had to use. They offered to "disinfect" too but I didn't want chemicals sprayed in the house and felt like I was already paying more than enough.

I have referred them to several of my customers. I do not offer Duct cleaning. Customers stated that there were no problems, work was done to their satisfaction.

I recently hired Ductz after reading reviews on AL and google and really thought the service was great! The guys working were very through and cleaned up after words. After reading some peoples experience with duct cleaning this was a present experience. They cleaned the ducts and dryer vent for around $800. After the duct cleaning they carpet cleaners arrived within 30 min of the other guys leaving, just as the duct cleaners the guys were excellent. I had a black spot on my basement carpet and Abe worked really hard to get it out.... It's no longer there. Overall this is a stand up company with a stand up team I will use all their services in the future.

This company cleaned my entire duct system and walked me through each step of the process. Three weeks prior I had hired another company from one of those weekly ads for $99.00, but he they were done my vents were not only blowing dust, but other debris.

Technicians were terrific. They cleaned ducts and were very careful when removing grilles. They cleaned up after the work and if I hadn't been there, I never have known how dusty/dirty the vents were they cleaned. The techs made sure dust/dirt from ducts was removed with little impact on the rest of the surroundings. They were highly professional, took time to do a thorough job and were very polite.

I sent them to my tenants so I wasn't there personally. My tenant is a complainer and she didn't complain so I guess that's a good thing. I had called Sears before them and Sears was late, they were not. Sears overcharged, when they got there the price that they were going to charge was more. These people did not. I would give them a good rating.

They were on time and cleaned all ducts efficiently. We think they missed one or two vents in the house but this is mostly our mistake. If you have furniture covering the vents remove them for better visibility. They also pointed to our very dirty AC system in the basement by taking a picture and showing it to us. We agree to pay some extra money for that service. Be aware that sanitizing is not included in the original estimate so we paid some extra money. I don't remember the exact cost of these additional services but with the AC system cleaning and the ducts sanitazation the cost was over $300. This amount was on the top of our original estimate for general duct cleaning. In overall, they were professional and would recommend them to everybody.

Fairly well. The only issue I had was scratched paint on registers and grills where their brushes probably could have been more careful. Nothing a little touch up didn't fix and it probably wouldn't have affected a plain factory finished grill, but ours had been painted over. I do feel they did a good job with the cleaning.

The workers were nice but they didn't cover up any of my registers so my entire house got covered with dust. I ended up having to hire a cleaning service to clean up the mess. They also did not do a very good job cleaning the bathroom fans. Upon reading my review, the owner contacted me to apologize and offered a number of generous solutions to compensate for the poor job. Because of owner's concern, I would give DUCTZ another try.

The work went very smoothly,quickly and professionally. They thoroughly cleaned out my dryer vent (it had been too many years, scary!) and also reattached the hose to the ceiling which had come loose and secured the attachment from the dryer to hose which had been done poorly by my husband with duct tape. No extra charge. I have added a reminder to call them every year!

They showed up on time and performed the service to expectations.

Everything went fine. They did a good job, and we had no problems with their work.

They did just fine. The crew came did a good and thorough job.

It was a very good experience. They were very responsive and worked quickly.

The only thing that bothered me was that just over the furnace, they removed the parts that directed the flow of the air. Now I am unable to do so.

Everything went fine. They came in and did everything well. They were very professional and came quickly. The pricing was very competitive.

The only thing I did not like is that they put their sticker on the front of the dryer instead of on the side. Other than that, they did a good job. Quick, articulate and professional. The price was reasonable.

They did a good job cleaning our ducts. It was overpriced. They did give us a free air filter since we had some issues after the work was done.