Dish Network

unknown

excelent! couldnt ask for better service

He was very efficient with fixing th problem. The only issue I had was that I had to wait 2 weeks to get my cable fixed and they charged me 15$ for a technician to come out.

The satellite TV service worked well until June 2013 and now it doesn't work at all unless Dish is called and after 20-30 minutes on the phone, it finally works. We asked why this needs to be done now and the person was very snotty and sounded exasperated to have to explain it to me. She said it was to prevent piracy of the signal and we would need to call them each time we hadn't used the satellite TV service for 2 weeks or more. This is not acceptable as we or renters do not use the home that frequently and we will discontinue the service at the end of the contract in November if this is not changed. It is not a good value to agree to a 2 year contract and then the terms are changed during the contract.

I am stuck with them unless I can afford to pay massive fees for unsatisfactory service. I love my DISH TV. and have 4 TV"S which I pay for and have for about 15+ years... You'd think that would or could be a factor in my satisfaction, but no.

This review is all about quality and professional installation practices. One does not have a lot of choices, when having this service performed, however, hopefully this review will help others know what to watch out for. The "good": The installation took place on time and the outcome was what was expected...HDTV installed and working. The "bad": This installation occured after we had snow on the ground. So because the installer didn't want to get dirty and/or do a little simple digging, he ran the cable from the dish to the ground level...then nailed it to my siding all the way across the back of my house (just above the snow line - which without snow is about three feet off the ground), before drilling a hole in the sideing to gain access. The installer failed to get the remote working in one of my rooms...necessitating me to find a way to get it working In summary, the installation overall went relatively well. However, I am finding a culture of "half-assed" service in my new residency and this is just another example that is very disappointing. I highly doubt this sort of shoddy work would be acceptable if he were installing in a $million mansion.