They did a good job. They brought the carpets back in great condition and installed it for me. They did a very nice job.
Description of Work: I called this carpet service and they just clean my carpets (oriental and area rugs) with pet stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leslie B.
06/2012
5.0
carpet cleaners
 + -1 more
Everything went smoothly. They were prompt and efficient. I'm glad this worked so well because the champagne color carpet we got for our "empty nest" phase is now visited regularly by great nieces and nephews and grandchildren, and spills do happen. I'd like to keep this carpet for a few more years until they are grown up a bit. They charged exactly what they estimated with no extra charges.
Description of Work: They cleaned very dirty carpet in a large living room and dining area that I thought I might have to replace. They moved furniture including an 8 piece sectional. They placed carpet protectors under all the furniture feet including the many dining room chairs. They were able to remove all but one stain which they told me about and it was much improved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Rhine M.
02/2012
5.0
carpet cleaners
 + -1 more
Diamond Carpet Service's staff was courteous and punctual. They prices are good.
Description of Work: Diamond Carpet Service cleaned my carpets and removed animal stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ro B.
01/2012
5.0
carpet cleaners
 + -1 more
I was satisfied with this company. The only thing I wanted to say was that I couldn't move all of the furniture and had told the office about it when I called for an appointment. When the two guys game to clean my carpet, I was "reprimanded" for not having my furniture moved. I told them I had already told their office that I needed help. So, they helped me move some of my furniture. They put protectors under my furniture so the carpet cleaning agent won't ruin the furniture. They were able to clean my carpet in 3 levels of the house in half a day. I did have some tough stains that they couldn't remove. I watched them on their hands and knees trying to remove some of the tough stains. My carpet is light beige and old. So, some stains have set in over time.
Description of Work: They cleaned the carpet on 3 levels of my house plus the stairs.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Gautam C.
11/2011
5.0
carpet cleaners, house cleaning
 + 0 more
They came with a five member crew and performed the work. It worked out well and I am happy with the result. I would hire them again in the future.
Description of Work: I hired them to clean my home and carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Rhine M.
05/2011
5.0
carpet cleaners
 + -1 more
They cleaned six rooms in total. They did full service with hypoallergenic materials. I?ve got really bad allergies. They did excellent work.
Description of Work: We used Diamond Carpet Service for a full carpet cleaning in the first floor of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$478
Beth S.
05/2011
5.0
carpet cleaners
 + -1 more
The guys called me to let me know they were running late (DC rush hour and rain!) When they got here I showed them the areas needing cleaning. They were very professional and nice (and friendly!) They went straight to work and were done pretty quickly. I would definitely use this company again!
Description of Work: I had an area rug as well as 2 runners and my stairway cleaned. It was a small job, but the guys did fabulous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
DEBRA H.
04/2011
5.0
carpet cleaners
 + -1 more
They did a really good job. It is the second time that I have used them. They were so good that I gave them a tip. They cleaned one bedroom with stairs and then some throw rugs. They showed up when they said they would. They were very polite and very professional. They worked hard in different areas that needed more work. The price was very reasonable. They were very pleasant. I would recommend them because they do a really good job and are reasonable. I would absolutely use them again in the future.
Description of Work: I used Diamond Carpet Service for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
CHUCK B.
04/2011
5.0
carpet cleaners
 + -1 more
Angel and his assistant arrived close to the time scheduled and proceeded to move the heavy furniture, so they could clean the carpeting. There was never any attempt to sell extra additives, such as scotchguard. They were polite and finished in about two hours. I would use them again and would recommend them to others.
Description of Work: This was the second time I have used Diamond. I was satisfied the last time, so I reengaged them. They came over and provided an estimate, which is based upon the number of areas to be cleaned. A hall is considered one area and a Living Room-Dining Room combination counts as two areas. The estimate was reasonable so I called and made an appointment. .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$273
Merrill C.
03/2011
5.0
carpet cleaners
 + -1 more
We got them from Angie's list. They were outstanding. They were punctual and pretty knowledgeable about what they need to do. I will continue to use them in the future.
Description of Work: Diamond Carpet Service cleaned the rugs and patch in some things in the closet, when we throw out the old closet around October–November of last year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
ANNE E.
03/2011
5.0
carpet cleaners
 + -1 more
It's been a while and I have to get it done again. I have only one room that has carpet on it but they did my area rugs too. They are good. They came on time and got the stuff out. They did a good job. They clean the carpets.
Description of Work: I used Diamond Carpet Service last year to clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ellen P.
03/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
As usual, they did an excellent job. This is the third time I have hired Diamond Carpet Cleaning. They also cleaned an over-stuffed chair last time, and it looked like new when they were done!
Description of Work: Carpets were cleaned in every room, including a hall runner, and small carpets in bathroom and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Valerie B.
02/2011
5.0
carpet cleaners
 + -1 more
I had advised my client (the artist) that she might have to replace the carpet but they came and looked at it and said they could get the stains out. I didn't believe it, but they did! Saved my client $500-700 for carpet replacement.
Description of Work: Spot cleaned oil paints artist had smeared on wall to wall carpet in two bedrooms, then did an overall cleaning in the same rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Angela D.
12/2010
5.0
carpet cleaners, upholstery cleaning
 + 0 more
They worked out really well and were very nice. I thought my cat had gotten out and I had a little meltdown. They stated and the guy actually found my cat for me. I forgot to put my cat in a room so it was totally my fault. I told the guy that he had been a psychiatrist, a search and rescue person and cleaned my couch all in one day. They did a fantastic job. It was kind of expensive but they did good. They sent two people out to make sure everything went okay. They were really, really nice and did a good job on my couch.
Description of Work: I used Diamond Carpet Service to shampoo my carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
DIANE A.
12/2010
5.0
upholstery cleaning
 + -1 more
Everything went fine. They were a good company.
Description of Work: They cleaned my white sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kay T.
11/2010
2.0
carpet cleaners
 + -1 more
I was surprised by the comment because I know it is possible and they were highly rated.
Description of Work: I called this company to see about getting red wine out of my carpet. The employee I spoke with was nice but simply stated that they could not get red wine out of carpets.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Beth A.
11/2010
5.0
carpet cleaners
 + -1 more
It went very well. They arrived when they said they would, dod the job efficiently, and did not leave a mess.
Description of Work: Diamond cleaned wall-to-wall carpet in a basement bedroom, hall, and basement stairs for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Victoria T.
11/2010
5.0
carpet cleaners
 + -1 more
They did a great job. The carpeting had stains and was dirty in several spots. Angel got them out.
Description of Work: Angel and his assistant cleaned my white carpeting in the 2 top levels of my central hall colonial home.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Marsha T.
11/2010
5.0
carpet cleaners
 + -1 more
This is the second time that I have used this company. They came at the appointed time, worked efficiently, were friendly and polite. I would use them again, and would recommend them.
Description of Work: They cleaned the carpets in my condo: two bedrooms, living room/dining room/sunroom area (approximately the size of two bedrooms.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156
James H M.
10/2010
5.0
carpet cleaners, drapery cleaning
 + 0 more
The only disappointment was that the drapes were not on hangers. Other-wise, I was very, very pleased with cleaning job - especially the rugs. I will be using them again.
Description of Work: I had a number of carpets, area rugs, and drapes picked up, cleaned, and returned. I find from experience that it is best to have everything ready and in one place for pickup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
VALERIE K.
10/2010
5.0
upholstery cleaning
 + -1 more
I have an off white, floral love seat and over-sized ottoman that is about 13 years old. Aside from an occasional vacuuming to remove cat hair they had never been cleaned. Needless to say, they were becoming pretty dingy. I was at the point where I was contemplating replacement of the pieces but thought I would give a professional cleaning a shot first. I called on a Saturday and had an appointment for the following Monday. The transformation was amazing. I spent $130 and saved hundreds on new furniture. I highly recommend Diamond and will most certainly use them again.
Description of Work: Upholstery cleaning of a love seat and ottoman.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Harry U.
09/2010
5.0
carpet cleaners
 + -1 more
This was a totally positive experience from the intitial phone contact to the completion of the job (approx. 1000 sq. ft.). Roberto and Jose were skilled in their craft and very pleasant in their manner. The total cost was actually less than was quoted over the phone (due to inaccurate information that I had provded) and the job was completed quickly and to my complete satisfaction.
Description of Work: Clean light beige carpet throught the second floor of our colonial style two-story home, including the stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Donna L.
09/2010
4.0
carpet cleaners
 + -1 more
They were prompt & courteous. I originally asked for them to do all rooms except the basement. When they arrived I asked if they could add the basement which they said they could. They did a very nice job cleaning the carpets & I would use them again.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$585
Heather T.
09/2010
5.0
carpet cleaners
 + -1 more
Great service. I needed two fairly heavily soiled carpets in my new apartment cleaned quickly prior to my move in. I called on a Sunday, expecting to have to leave a message, but instead got a very nice woman who scheduled me for a Tuesday morning appointment. The two-man crew showed up early on Tuesday, somehow managed to get their van into my teeny-tiny parking spot, and went straight to work. They finished in a couple of hours, and the carpets looked great and were dry in time for my move in the next morning. Would definitely recommend Diamond to others and use them again myself.
Description of Work: Cleaned two bedroom carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Candace G.
08/2010
5.0
carpet cleaners
 + -1 more
They were very good. They were professional and on time.
Description of Work: I used them for carpet cleaning.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
House Cleaning,
Drapery Cleaning,
Water & Smoke Damage
FAQ
Diamond Carpet Service is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Diamond Carpet Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Diamond Carpet Service offers free project estimates.
No, Diamond Carpet Service does not offer eco-friendly accreditations.
No, Diamond Carpet Service does not offer a senior discount.
Yes, Diamond Carpet Service offers emergency services.
No, Diamond Carpet Service does not offer warranties.
Diamond Carpet Service offers the following services: Carpet cleaning, carpet repairs & re-stretching, upholstery cleaning, drapery cleaning, in-plant area rug cleaning.