Description of Work: They helped us sell our condo -- we were able to sell it within 7 days! They made it very easy and painless. Great realtors!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Heather H.
03/2012
1.0
real estate agents
+ -1 more
We are looking to rent our townhouse. This place was highly rated on Angie's List, so we decided to go with them. They were great at first, responding very quickly to phone calls, texts, and emails. Once we signed the contract however, they have completely fallen off the face of the earth. We have tried calling, texting, and emailing to no effect. They promised us they would update our Craig's List posting of the house to keep it on top, but they have done NOTHING! People like this is why we hate working with realtors - they never do anything, and expect a lot of money in return. As soon as we find an agent that actually responds we will dump them and move on. I suggest you not even consider them.
Description of Work: Contract as an agent to rent our house.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Dan and Traci Rochon with Keller Williams Realty
[member name removed], Thank you for the feedback. Your review has been very helpful to us. I understand that your experience with our services was less than your expectations. I assure you that this is not typical of our care. I accept you review as accurate and we genuinely needed to make amends. To be candid, we just goofed. I am sorry that we did not have a chance to make it right. While it is unacceptable for us to EVER have a client receive poor care, this is not standard. If we may ever have an opportunity to help you in any way, please let me know.
Danny C.
11/2011
5.0
real estate agents
+ -1 more
Dan & Traci made the experience incredibly stress free. Their team and their referral partners were fantastic! They referred us to a great title company and a great loan officer that made everything so easy. I will use them again anytime I need Real Estate services or advice.
Description of Work: Real Estate Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315,000
Kurt L.
10/2011
5.0
real estate agents
+ -1 more
They provided detailed home value estimation and helped my client set a price that was a honest true value. They advertised and marketed the house in an effective manner and were able to place a SOLD sign within a month!. Dan and Traci run a professional team that gets results.
Description of Work: Provided exceptional service in selling a clients home in fast efficient manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Andra B.
10/2011
5.0
real estate agents
+ -1 more
He’s wonderful. It’s a complicated process and he’s knowledgeable. He’s very professional and I would recommend him to others.
Description of Work: Real-estate short sale services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen H.
10/2011
5.0
real estate agents
+ -1 more
The banks weren’t being very helpful in the situation, so what they were able to do was amazing, considering all of the obstacles the banks were throwing their way. I’d highly recommend them to others. They were very good about communicating with me daily, and even on days there wasn’t anything specific, they touched base with me. There’s so much fear, uncertainty, and doubt with a short sale, but they made the process as smooth as possible. They’ve got a system that works really well with short sales. Overall, I'm very delighted with their services.
Description of Work: They actually sold to houses (short sales), and in both cases, they did an outstanding job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carola S.
10/2011
5.0
real estate agents
+ -1 more
They are amazing, professional, knowledgeable, on time, and everything was great. I highly, highly recommend them. It was a wonderful experience.
Description of Work: We were looking to rent a house, and they found a house for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pam B.
09/2011
5.0
real estate agents
+ -1 more
Dan and Traci run a very successful real estate operation in Alexandria, VA. They are highly ranked upon the best agents in the industry. Recognized and mentioned through television, radio, paper, social media but above all: word of mouth! Because it is impossible to be their client and not fall completely in love with their personality, enthusiasm and energy! It is also impossible not to respect and admire their knowledge and confidence in their profession! Furthermore, they are backed by a great Real Estate company and a terrific team of professionals to tend to every client's need. They give back to the community constantly. They really care about their clients and know that every situation is different! I highly recommend their services. You will not regret calling them!!!
Description of Work: I have referred their Real Estate Services to many of my clients. Both buyers and sellers. They come out and provide them with an in depth free consultation. They have resources compared to no other in their field including a book they co-wrote to help homeowners in struggling situations. They help both buyers and sellers in today's demanding Real Estate market.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Contact information
6408 Grovedale DR, Suite 101, Alexandria, VA 22310
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Service Categories
Real Estate Agents
FAQ
Dan and Traci Rochon with Keller Williams Realty is currently rated 4.5 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Dan and Traci Rochon with Keller Williams Realty accepts the following forms of payment: Visa
Yes, Dan and Traci Rochon with Keller Williams Realty offers free project estimates.
No, Dan and Traci Rochon with Keller Williams Realty does not offer eco-friendly accreditations.
No, Dan and Traci Rochon with Keller Williams Realty does not offer a senior discount.
No, Dan and Traci Rochon with Keller Williams Realty does not offer emergency services.
No, Dan and Traci Rochon with Keller Williams Realty does not offer warranties.
Dan and Traci Rochon with Keller Williams Realty offers the following services: Real estate brokerage.
Contact information
6408 Grovedale DR, Suite 101, Alexandria, VA 22310