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ComputerHelpSOS

Computer Repair, Website Design & Development

About us

ComputerHelpSOS offers it support and security solutions for your laptop, PC and Wi-Fi / Network . We come to your house or we connect remotely. Please watch our video at: https://vimeo.com/640478522 ComputerHelpSOS is: - 5 star rated with Google - A + Rating with the Better Business Bureau - Angi's Super Service Award 2019 - Angi's Super Service Award 2020 We do not run any cabling in walls or cut into drywall. We do not offer any services on low-voltage cabling. We also do not repair broken screens.

Business highlights

20 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

New PC and Laptop Installs Data transfers PC, Laptop, Desktop, Tablet, MacBook Pro, IT Support, onsite or online, managed or unmanaged- Troubleshooting Security: Protect your pc / laptop from viruses, malware AND ransomware, unauthorized microphone or video camera usage. Email Troubleshooting Wireless Wi-Fi Issues Data Recovery Community Services Website Management Employee / Senior Surveillance Issues Word Press Website Administration Exchange Server Administration Plesk Server Administration AWS Cloud Administration Google Workspace Administration DNS Administration Cloudflare Administration Windows Server Administration

Services we don't offer

Cable dropping, cable dropping, screen repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.019 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-19 of 19 reviews

Eric F.
09/2021
5.0
web designers
  + -1 more
Andy was quickly responsive and to the point with solutioning our neighborhood website support needs.
Description of Work: Website support.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

C C.
07/2021
5.0
computer repair
  + -1 more
Andy resolved every problem with confidence, good humor and ease. He is focused and grasps every issue quickly. He is very comfortable to work with and has excellent interpersonal skills. He is also very reasonably priced and arrives on time. A great choice!
Description of Work: Printer fixed. Desktop Software issues resolved. Data transfer and storage set up and completed. Smartphone issues resolved.
Rating CategoryRating out of 5
Yes, I recommend this pro

Evelyn T.
02/2021
5.0
computer repair
  + -1 more
If you are looking for a Great Computer Guy, Andy is your Guy! Thank you for Helping us in the computer world and helping us get things running again. We all love him here and I'm sure you will too!! All American team
Description of Work: I needed a Computer Clean up, added Security, Updates. He also helped with Setting up our new web page, Certificates, Andy is a pleasure to speak too, kind and on top of any Questions I had. If you are looking for a Great Computer Guy, Andy is your Guy. Thank you for Helping us in the computer world and helping us get things running again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra K.
11/2020
5.0
computer repair
  + -1 more
I have used Andy Barth as my technical support person for years. As usual, Andy Barth did a great job. He responded immediately to my email requesting his help and recommended the type of processor and amount of RAM to look for in a new computer. Once I had identified the one I wanted, we agreed that I would schedule an appointment as soon as my new computer and all peripherals had been received. Once I had everything, he was able to schedule my appointment for the next day. The data transfer took a number of hours, so he left and returned the next day after completing some of the tasks remotely. He was always on time to our appointments and very professional. His rates are also very good. I heartily recommend him.
Description of Work: I was buying a new computer and needed help transferring files and setting up programs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ComputerHelpSOS
Thank you for the great review. Best regards Andy ComputerHelpSOS

Jess F.
09/2020
1.0
computer repair
  + -1 more
They never contacted me!
Description of Work: Repair computer in my home that wouldn't boot

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from ComputerHelpSOS
Hi [Member Name Removed], My apologies that we did not respond to your project request. Thanks Andy ComputerHelpSOS

Jonathan B.
07/2020
5.0
computer repair
  + -1 more
Andy Barth is a very dedicated professional. He identified my Verizon modem and router as the source of my problem and even followed up with a text to ensure Verizon had agreed to supply me with new equipment. I highly recommend him.
Description of Work: spyware removal, no internet connection every 3-5 hours with different intervals, recommended to replace the router and modem with a modern fios router and modem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

mark G.
03/2020
5.0
computer repair
  + -1 more
Great help I will recommend this company to all my friends
Description of Work: Computer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephen H.
01/2020
5.0
computer repair
  + -1 more
Extremely well done. Explained each step taken to fix computer operation
Description of Work: Recovered files reset computer updated security and virus protection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean C.
11/2019
5.0
computer repair
  + -1 more
Mr. Andy Barth, was just the right person, I was looking for. He was very professional, but no question was to stupid for him to answer. His work was top of the line. And I can honestly say, that if I have any trouble with my computers, Andy will be person I go. I give him an A+ service rating.
Description of Work: hard drive replacement, windows 10 install, documents, pictures, videos copied over

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ComputerHelpSOS
I am glad I could be of assistance, [Member Name Removed]. Thank you for your business and kind words!

Robert V.
10/2019
5.0
computer repair
  + -1 more
First class professional service from a highly knowledgeable computer expert. Extremely fast turnaround and Andy spent a considerable period of time explaining what he had done to fix and improve my desktop computer plus suggested severs new helpful advances software programs. Great experience.
Description of Work: wifi driver, hard drive install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Carmen A.
09/2019
5.0
computer repair
  + -1 more
SUPERB: Andy Barth was an excellent installer!
Description of Work: Computer installation of Apple Mac Mini 2018 version.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Jimmy B.
07/2019
5.0
computer repair
  + -1 more
Went well.
Description of Work: Replace HDD. Installed OS, moving programs and data to new HDD from old HDD

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dana B.
04/2019
5.0
computer repair
  + -1 more
I have been working with Andy Barth and computerhelp sos for 5 years. They are prompt, very patient, the price is more than fair. Excellent diagnostic skills - every problem I've ever had they solved quickly and easily. Four stars.
Description of Work: Online technical computer support

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Marc F.
02/2019
5.0
computer repair
  + -1 more
Fantastic! You want someone you can trust with the private data on your drives and Andy is absolutely that. And he is highly competent. He got right the first time and recovered drives taken by malicious actors on the Internet. he also gave me the great advice to use some different and reasonably priced products to back up and defend my drives in the future. Computers are working better than ever know and we can breathe a sigh of relief knowing they are protected.
Description of Work: Recover Hardrives ona laptop, PC, external drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Leslie Ann G.
02/2019
5.0
computer repair
  + -1 more
He's very professional. He answers his phone or email immediately. He's done all the things I've asked him to do with no issues. He's also very personable. I've referred him to my son as well.
Description of Work: He's helped me quite a bit. He helps me with computer software issues, building a new website, and other computer assistance I need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pete S.
01/2019
5.0
computer repair
  + -1 more
Andy is extremely knowledgeable, clear, and helpful. I recommend him to all my PC friends!!
Description of Work: Software repair, and a few times, hardware upgrades

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua D.
01/2019
5.0
computer repair
  + -1 more
“Wow! What a great experience. Painless! He handled getting our computers up and running with ease. He really knows his stuff and he is very patient with those of us that don't really know what's going on. He explains things in plain English without a whole bunch of techno lingo. He really knows his customer. He will definitely be my IT guy in the future..”
Description of Work: Computer Service & Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

linda T.
01/2019
5.0
computer repair
  + -1 more
It went well. I can always count on Andy to figure out and fix problems Thank you Andy
Description of Work: Fix MP3 issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Stephanie O.
12/2018
5.0
computer repair
  + -1 more
Absolutely wonderful. I've been working with this company for ten years. They are extremely responsive, especially if you give them the indication that it's an urgent problem. As a client who sues some unique, not off the shelf, software this company works are to learn the intricacies of the program to help trouble shoot any problems or conflicts. The prices are quite reasonable. The staff is courteous and respectful. I would recommend them.
Description of Work: Computer tech resource.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    950 N Washington St Suite 216, Alexandria, VA 22314

    http://www.computerhelpsos.com/

    Service hours

    Monday:
    9:30 AM - 5:30 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM
    Saturday:
    9:30 AM - 5:30 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Trade License Number
    143899-2018
    Trade License Locale
    Alexandria
    Trade License Authority
    City of Alexandria
    Trade License Expiration
    01/01/2020
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Website Design & Development

    FAQ

    ComputerHelpSOS is currently rated 5 overall out of 5.

    Monday: 9:30 AM - 5:30 PM

    Tuesday: 9:30 AM - 5:30 PM

    Wednesday: 9:30 AM - 5:30 PM

    Thursday: 9:30 AM - 5:30 PM

    Friday: 9:30 AM - 5:30 PM

    Saturday: 9:30 AM - 5:30 PM

    ComputerHelpSOS accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, ComputerHelpSOS offers free project estimates.
    No, ComputerHelpSOS does not offer eco-friendly accreditations.
    Yes, ComputerHelpSOS offers a 10% senior discount.
    Yes, ComputerHelpSOS offers emergency services.
    Yes, ComputerHelpSOS offers warranties.
    ComputerHelpSOS offers the following services: New PC and Laptop Installs Data transfers PC, Laptop, Desktop, Tablet, MacBook Pro, IT Support, onsite or online, managed or unmanaged- Troubleshooting Security: Protect your pc / laptop from viruses, malware AND ransomware, unauthorized microphone or video camera usage. Email Troubleshooting Wireless Wi-Fi Issues Data Recovery Community Services Website Management Employee / Senior Surveillance Issues Word Press Website Administration Exchange Server Administration Plesk Server Administration AWS Cloud Administration Google Workspace Administration DNS Administration Cloudflare Administration Windows Server Administration
    Cable dropping, cable dropping, screen repair.

    Contact information

    950 N Washington St Suite 216, Alexandria, VA 22314

    http://www.computerhelpsos.com/

    Service hours

    Monday:
    9:30 AM - 5:30 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM
    Saturday:
    9:30 AM - 5:30 PM