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Computer Geeks - VA

Computer Repair

About us

Computer Repair. Certified Microsoft IT Professional. 16 years of computer support experience. Flat rates for most common repair tasks. Generally available for same day or next day service.

Business highlights

16 years of trusted experience

Services we offer

Computer Repair, Operating System Restoration, Virus Spyware & Malware Removal, Hardware Installation Repair & Replacement, Wireless or Local Area Network Setup, Data Backup or Transfer, Hard Drive Data Recovery, PC Tune-up & Optimization Service, New Computer Setup, Operating System Upgrades

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
PayPal

Reviews

5.0152 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 152 reviews

Mark V.
07/2020
5.0
computer repair
  + -1 more
They were fantastic to work with and will be using be them again.
Description of Work: Internet access no longer available / working in son's bedroom upstairs. Computer desktop / program applications / files in dad's home office main level no longer able to access. Email not downloading on wife's PC on main level Email not downloading on dad's iphone.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth B.
01/2020
5.0
computer repair
  + -1 more
It went very well. Ryan came to our house the day after we called. He had to take the computer with him to perform the work, but he returned it the next day! We thought his $100 fee was very reasonable--a lot less than the $4,000 ransom!
Description of Work: Our computer had been kidnapped by a cyber criminal who wanted $4,000 to restore access and not destroy our files. Ryan regained access to the computer, removed malware, and our computer is functional again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jena G.
07/2017
5.0
computer repair
  + -1 more
Fine. As it turned out, Microsoft was experiencing a problem related to the Windows 10 upgrade; a lot of people were having problems accessing their contacts. Computer Geeks fixed my contacts so I could at least see them.
Description of Work: I needed to be assigned as Administrator on an inherited computer, and needed my contacts to be accessible after a Windows 10 upgrade by the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carol R.
05/2017
5.0
computer repair
  + -1 more
Excellent service at a very reasonable price.
Description of Work: Solved our computer problems in a jiffy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary E.
09/2016
5.0
computer repair
  + -1 more
We called Computer Geeks - VA, and Ryan came out the next afternoon, which was a Sunday. He brought the right part to fix the computer and we were up and running within the hour. No further problems since.
Description of Work: Our computer crashed one evening and we didn't want to take it to a shop to be looked at, so we needed to find a service provider who would come to our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Tom S.
09/2016
5.0
computer repair
  + -1 more
Outstanding. The work was done expeditiously and at a great price! We would certainly recommend Ryan to anyone.
Description of Work: Needed to have desktop hard drive replaced and recovery of functioning on a laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Abby O.
07/2016
5.0
computer repair
  + -1 more
Ryan quickly appraised my computer and found a way to have the computer "connect" with the printer even though I could not find the printer disc. The necessary adjustments were made. I only wish I had gotten help months ago. He gave me recommendations for my equipment and teaching manuals for Window 8.1. This man does not waste time, just quietly and efficiently worked to solve my concerns.
Description of Work: I called to have my computer and printer set up so I could print easily. I also asked Ryan Hitzeroff of Computer Geeks - VA to check for security and and viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Christine G.
07/2015
5.0
computer repair
  + -1 more
This is the second occasion that I've used this company's services. In particular, Ryan Hitzeroth, the computer technician, was outstanding as he was the last time. He arrived promptly, is always courteous and helpful, and is very, very knowledgeable and experienced at getting the issues resolved in a timely manner.
Description of Work: Fixed problems with two computers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Sarah H.
06/2015
5.0
computer repair
  + -1 more
I contacted Computer Geeks-VA via the website contact form. Ryan emailed me back the next day and made an appointment for noon Saturday. He was right on time and got started immediately. He asked me what issues I was having and went right to work on them (and there were lots!). He fixed all problems that I was having . I asked him if it would be possible to move the modem/router/phone equipment from my basement to a more accessible location for me ( I have difficulty with stairs). He moved everything, set it up, and made sure everything was in working order. He was finished in under 1 1/2 hours...I was quite surprised and pleased that he was able to fix everything so quickly. Additionally, I was quite happy with the price I paid for all the work he did. I am one happy camper! My printer works! I would highly recommend Computer Geeks-VA. Prompt, Professional, Polite, and Priced reasonably! 5 Stars! 2 Thumbs Up!
Description of Work: I had been having multiple and insurmountable (for me) issues with my modem, router, browser, printer and some of my programs on my laptop. Ryan came to my home and fixed everything, including moving the equipment to a more accessible location in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

DAVID C.
04/2015
5.0
computer repair
  + -1 more
I had encountered three issues in the operation of my Dell desktop computer. I contacted Computer Geeks VA through Angie's List and Ryan came to provide in-home service at the agreed upon time. He went to work on the computer and in less than an hour had corrected all of the software issues that I had encountered. In addition he provided links to some additional security software that might help to avoid similar problems in the future. He did an outstanding job and his fee for travel and service was only $75
Description of Work: In home computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Louise S.
11/2014
5.0
computer repair
  + -1 more
Ryan arrived promptly and got right to work. He handled all the computer tasks I asked him to do and then some, all for a very reasonable rate. He did a great job.
Description of Work: New computer set up, including transferring data from old laptop to new, downloading software and connecting to printer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Nancy A.
10/2014
5.0
computer repair
  + -1 more
So glad to find a reliable trustworthy company to fix my computer. Had issues with it starting and the hard drive and Ryan was very responsive. Was able to restore my data and fix my hard drive with a reasonable fee. Highly recommend. Easy to make an appointment and a very quick response.
Description of Work: Fixed my hard drive and restored all my data

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eva W.
10/2014
5.0
computer repair
  + -1 more
Ryan fit me into his tight schedule and did an excellent job of repairing my laptop. He was very professional and worked quickly. I definitely recommend him. (Please don't quote me on the cost. I forgot the exact amount.)
Description of Work: The volume on my laptop stopped working, and I was having other problems - running slowly, freezing, etc.. Ryan came and diagnosed the problem and uninstalled and reinstalled the OS and Microsoft Office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Diane F.
10/2014
5.0
computer repair
  + -1 more
Ryan was GREAT!!! I called in the morning and got an appointment the same day. He was personable, very skilled and really knew what he was doing. He worked very fast and he is extremely competent. I am so thrilled that I have finally found someone who is take care of all of my computer needs. I will certainly recommend Ryan to all of my colleagues and friends. Great job Ryan!
Description of Work: Set up new computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

brian G.
07/2014
5.0
computer repair
  + -1 more
Ryan was responsive, on time and honest
Description of Work: Ryan, took a look at cooling fan and assessed that it was working fine. Instead of charging me an arm and a leg for a new fan he recommended a cooling fan. The cooling fan has extended the life of by 5 year old Toshiba.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

ELIZABETH F V.
06/2014
5.0
computer repair
  + -1 more
Making an appointment was very easy, using the form on www.compgeeksva.com web site. Ryan Hitzeroth responded promptly and we set a time all via email. He called to say he would arrive a bit earlier than expected if that was OK. He worked steadily and was very helpful in explaining various options for adding a hard drive to my PC unit. I am happy to recommend his services.
Description of Work: Installed a new FIOS router, cleaned and checked the hard drive removing obsolete and unused files, checked a problem software for internal repair system but found it required reinstalling. Tried to install a

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sabriana C.
03/2014
5.0
computer repair
  + -1 more
Was extremely punctual,knowledgeable and did a great job.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise Z.
03/2014
5.0
computer repair
  + -1 more
Ryan was here in Feb and July. He worked on three computers and greatly improved their efficiency.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Katie K.
03/2014
5.0
computer repair
  + -1 more
Ryan finished the work in the time frame expected and has helped me resolve some residual issues by telephone at no charge. I have recommended him to friends and family members and will continue to do so.
Description of Work: Ryan completely rebuilt my computer by replacing the hard drive and re-installing all of my programs, documents, files, and pictures. I have used his services in the past, as have others to whom I have recommended him. All of us have been completely satisfied. He is knowledgable, polite, professional, and always on time, and his prices are extremely reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Brian R.
02/2014
5.0
computer repair
  + -1 more
All in all a fantastic experience, and a lot less than a new machine!
Description of Work: My laptop was freezing on boot. Ryan diagnosed it as a bad OS. He cleaned out (blew out with air) the machine, backed up the data, then installed a new Operating System. He then restored the data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christine G.
02/2014
5.0
computer repair
  + -1 more
Ryan Hitzeroth of Computer Geeks - Va. showed up promptly and ready to get to work. Basically, our problem was too many internet security programs competing with one another. He was here an hour and a half+ and when he left, it was like we had a new computer. We were so happy with him and the work he did, I would have gladly paid double what he charged and would feel that was a bargain! Will definitely hire him again should the need arise.
Description of Work: Restored our computers to good working order

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHRYN L.
02/2014
5.0
computer repair
  + -1 more
We originally contacted Ryan about issues with one computer. He came to our home and after he ran diagnostics, downloaded/installed updated drivers, and made sure all reported problems where resolved, I asked Ryan to also check my computer which was experiencing a periodic slowness. After additional diagnostics he determined that my hard drive was failing. Ryan ordered a new hard drive, came and picked up my computer, came by the house again to pick up operating system disks, installed the new hard drive and created a backup of the original C drive, then returned/hooked up the newly improved system. When I hit a small snag a few days after getting my computer back, Ryan remoted in and solved that issue as well. My husband and are pretty tech savvy, but the issues we were experiencing were beyond our capabilities. Computer Geeks is the best we?ve seen anywhere for knowledge, efficiency, thoroughness and speed. And the charges were more than reasonable.
Description of Work: Ryan analyzed and resolved a wide range of PC and network problems for both my husband and me, including procuring and installing a new hard drive and transferring the operating system and major apps from a failing hard drive to the new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Leroy H.
02/2014
5.0
computer repair
  + -1 more
We contacted Ryan based on reviews provided by other customers from Angie's list. Ryan is a great guy, very patient, very polite and extremely detailed oriented. He arrived at our home at the agreed upon time, after a brief explanation on exactly what he was going to do. Ryan got to work and within a very short period of time had properly diagnosed the problem and had the necessary repair part with him to make the repair. We were very impressed with Ryan's ability and the fact that he actually came to our house verses trying to evaluate and make the repairs using a remote access process was the difference maker for us. We would not hesitate to recommend Ryan as a source for all of your computer repair needs.
Description of Work: Replaced printer cable, did a system scan for virus and evaluated our system set up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

ELAINE O.
01/2014
5.0
computer repair
  + -1 more
Ryan was prompt and professional. He was able to deal with the problems I described and solve them within approximately an hour. He also made some suggestions to speed up the computer that I intend to implement another time. I was very pleased with the services he provided.
Description of Work: Ryan cleaned up the laptop computer and installed additional memory as part of the problem involved the computer having insufficient memory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Donna D.
01/2014
5.0
computer repair
  + -1 more
I researched computer repair options on Angies list and decide to go with Computer Geeks Va. I phoned Ryan to make arrangements, we texted back and forth until he got the required numbers he needed to order the new fan. He picked up my computer at the arranged time, and returned my computer a couple days later working better than it had in months. He even transferred my data from my old hard drive to the new one. I still had to work on installing some things, but he prepared me for that. I am very pleased with the work he performed and would not hesitate recommending him to others.
Description of Work: Ryan installed a new hard drive and fan on my computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

unknown, Alexandria, VA 22310

www.compgeeksva.com

Service hours

Sunday:
9:00 AM - 10:00 PM
Monday:
6:00 PM - 10:00 PM
Tuesday:
6:00 PM - 10:00 PM
Wednesday:
6:00 PM - 10:00 PM
Thursday:
6:00 PM - 10:00 PM
Friday:
6:00 PM - 10:30 PM
Saturday:
9:00 AM - 10:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair

FAQ

Computer Geeks - VA is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 10:00 PM

Monday: 6:00 PM - 10:00 PM

Tuesday: 6:00 PM - 10:00 PM

Wednesday: 6:00 PM - 10:00 PM

Thursday: 6:00 PM - 10:00 PM

Friday: 6:00 PM - 10:30 PM

Saturday: 9:00 AM - 10:00 PM

Computer Geeks - VA accepts the following forms of payment: Check,PayPal
Yes, Computer Geeks - VA offers free project estimates.
No, Computer Geeks - VA does not offer eco-friendly accreditations.
No, Computer Geeks - VA does not offer a senior discount.
No, Computer Geeks - VA does not offer emergency services.
Yes, Computer Geeks - VA offers warranties.
Computer Geeks - VA offers the following services: Computer Repair, Operating System Restoration, Virus Spyware & Malware Removal, Hardware Installation Repair & Replacement, Wireless or Local Area Network Setup, Data Backup or Transfer, Hard Drive Data Recovery, PC Tune-up & Optimization Service, New Computer Setup, Operating System Upgrades

Contact information

unknown, Alexandria, VA 22310

www.compgeeksva.com

Service hours

Sunday:
9:00 AM - 10:00 PM
Monday:
6:00 PM - 10:00 PM
Tuesday:
6:00 PM - 10:00 PM
Wednesday:
6:00 PM - 10:00 PM
Thursday:
6:00 PM - 10:00 PM
Friday:
6:00 PM - 10:30 PM
Saturday:
9:00 AM - 10:00 PM