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CARPETLAND

Carpet Sales and Installation, Hardwood Flooring Sales and Installation, Ceramic Tile

About us

Family owned and operated with four locations in Northern VA, we are here to take care of all your flooring needs. Servicing Northern Virginia, DC, and MD, feel free to come to a store or schedule an in-home consultation. We offer 0% 6 and 12 month financing, with special options available on certain holidays.

Business highlights

48 years of trusted experience

Services we offer

We supply and install carpet, hardwood, laminate, ceramic, sheet vinyl, and all forms of vinyl tile (including LVT and VCT), as well as refinishing your existing wood floors. We also have a large variety of area rugs available in each of our four locations.

Services we don't offer

At this time we do not offer a carpet cleaning service.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
25%
1
25%


Rating CategoryRating out of 5
quality
2.7
value
3.0
professionalism
2.3
responsiveness
3.0
punctuality
3.0
Showing 1-4 of 4 reviews

Tim G.
08/2024
1.0
carpet installation
  + -1 more
Poor craftsmanship. Patchy carpet job.. shows lines and you can see the mistakes. Had to quote several times to get the square footage correct. They also blew out my drywall while installing the carpet. It ruined my handrail and ripped it out of the wall. After contacting CarpetLand, they told me they would fix it repeatedly and ended up ignoring me. Ignore the decent pricing and go elsewhere.
Description of Work: New carpet

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Benjamin O.
10/2017
5.0
carpet installation
  + -1 more
Great. They actually came earlier than I expected--two days early. Fortunately, I was home and able to move the furniture.
Description of Work: Needed our master bedroom carpeted. There was no prior carpet, so they had to put down tack strips and take out some other moulding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nina S.
10/2016
2.0
carpet installation
  + -1 more
The original installation seemed to be all right, but now the upstairs carpeting is buckling in 4 places. While it isn't within the 1-year warranty period, NO new carpet is expected to buckle that quickly (my previous carpeting lasted 20 years with no problems). The repair was estimated at $400, and Carpetland had the NERVE to require a 50% deposit. This is for a repair job that does not require the advance purchase of any materials--a repair that I should not have needed in the first place! The proper response to my call would have been, "We're sorry this happened, and we will make it right at NO charge to you."
Description of Work: Three years ago, Carpetland Alexandria installed new wall-to-wall carpeting for the entire second story of my house. Now the hall carpeting is buckling in four places, keeping doors from closing, etc.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$400

Derek S.
05/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    3230 DUKE ST, Alexandria, VA 22314

    www.mycarpetland.com

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 8:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    CARPETLAND is currently rated 3.3 overall out of 5.

    Sunday: 11:00 AM - 6:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 8:00 PM

    CARPETLAND accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, CARPETLAND offers free project estimates.
    Yes, CARPETLAND offers eco-friendly accreditations.
    No, CARPETLAND does not offer a senior discount.
    No, CARPETLAND does not offer emergency services.
    No, CARPETLAND does not offer warranties.
    CARPETLAND offers the following services: We supply and install carpet, hardwood, laminate, ceramic, sheet vinyl, and all forms of vinyl tile (including LVT and VCT), as well as refinishing your existing wood floors. We also have a large variety of area rugs available in each of our four locations.
    At this time we do not offer a carpet cleaning service.

    Contact information

    3230 DUKE ST, Alexandria, VA 22314

    www.mycarpetland.com

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 8:00 PM