Brown Moving

Joe and his teammate did great! I would definitely hire again and will be referring often. Load up took 30-40 minutes and the unload was equally rapid. The pair demonstrated great grace when the reserved loading dock and service elevator were occupied by others until management intervened.

They were prompt and professional throughout the move. Nothing damaged. My experience was extremely positive.

This is the second time I've used Joe because he and his guys are so great! They show up on time, they get things done quickly and are both professional and courteous!

Really great experience from start to finish! Joe gave us an estimate using a list I emailed him. He worked with us to fit our budget. The crew was awesome. They were super friendly and fast. Our move required 2 trips and we were the second move of the day. Not super fun with kids but they worked quickly and got the upstairs done first so my kids could get to bed! No damage or missing items. Highly recommend Joe Brown Moving!

Joe and his team are fantastic. We highly recommend them!

My husband and I had used Joe and his crew once before, moving between apartments about a year ago. We had originally booked a different moving service for our move to our new home, but the other service cancelled on us on the morning of our move and we were left in a bind. My husband reached out to Joe and he made room in his schedule that day to move all of our furniture and boxes to the house. Joe and his crew are nothing but courteous and professional. My husband was at the house supervising carpet installation, and I was at the apartment supervising the move and keeping our cat out of the way. Joe and his men engaged me in conversation and interacted with the cat, which I really appreciated. They always treat your furniture very carefully, wrapping all pieces in cloth and plastic wrap to keep it from scratching or getting damaged. One note I would keep in mind is that they only accept cash - so make sure you go to an ATM before hand. We are definitely planning to use Brown Moving in the future for our next move. Thank you Joe!

I originally found this company on craigslist so, of course, I was skeptical. However, I have to say, this was a pretty amazingly good experience. I dealt with the owner (Joe Brown) and he was very responsive by phone and email. The company offers a flat rate move which was amazing for me since most bigger companies charge by the pound. I found the price to be very fair. Joe called the day before to confirm the move again, then called the morning of the move letting me know he was on the way. Him and his crew showed up about 15 minutes early which gave me assurance this was going to be a good day. They packed carefully and thoroughly taking care with my furniture and my house. I was moving from the DC area to Philadelphia and this was the most stress free move ever. This was the perfect move until we go to Philly and the elevator in my building was not working. Joe and his guys were not happy, but you'd never know it! They brought my stuff up 4 floors via the steps until the elevator was fixed without a word of complaint. I thought for sure Joe would say that there would have to be an extra charge. Alas, he said nothing of the sort. I am a pretty critical person and all I can do is rave about Brown Moving! I cannot think of one negative thing to say. If all moves could go this smooth, everyone would be so happy. This was the BEST find on craigslist I have ever made and I am VERY grateful to Joe Brown and the crew for such a fine job!

I've used Brown Moving twice now. The first time was an apartment move, which went extremely well. Mr. Brown was punctual, upfront, and polite. That move was a positive experience, but the second time was not. Since I had a small move, I booked with Mr. Brown weeks in advance since I wanted a weekend move. Unfortunately, Mr. Brown hands off the smaller clients to colleagues of his if he gets a larger move (which is why I booked early with him). His colleague was Casper Moving, who showed up with an unprepared crew (no ladder trucks, or tools) and they ended up severely damaging a wooden bureau (Thomas Casper's quote when he saw the photo of the damage, "It looked like a dog chewed the furniture"). Needless to say, Casper Moving is unreliable and has yet to fully pay for the agreed upon damage to the furniture (months of phone calls and promises from him to pay it). Brown Moving is good, but make sure it is Brown Moving, and not one of the people he passes you off to.

I contacted Mr. Brown about three weeks before my move, and with a list of my furniture and an estimate on my boxes and the description of my former apartment and my new apartment, he provided me with a flat estimate of $400. We exchanged a few emails confirming my details the week prior to my move, and then the day of my move, Mr. Brown contacted me en route to my place. They worked efficiently and professionally for a little under four hours. I appreciated their care in wrapping each furniture piece before loading it onto their truck. I was very pleased that the cost of my move was equal to the estimate Mr. Brown provided me. I would definitely recommend Brown Moving Services.

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I've used Brown Moving twice. My first move went relatively smoothly, but this recent move was a mess. His team left a number of items at my old apartment which forced me to make seven trips back and forth from my old apartment to my new one. While he claimed they were miscellaneous items, they were in fact, substantial (a large vacuum cleaner, lamps, several boxes). His team damaged a valuable piece of furniture by placing a mirror on top of it and scratching it. When I asked him to come and hang the mirror in order to avoid further damage (and did not ask him to fix the damaged furniture because it would be so expensive to do so) he said he was going to ask his movers as to whether they had indeed damaged the dresser. He clearly didn't understand the configuration of the dresser and the mirror (they are two separate pieces and he both spoke and wrote that he would have to assemble it to the dresser) and I told him that I didn't think there was real incentive for his staff to admit to damaging the furniture -- no one would reasonably do that in a "he said, she said" scenario where the financial consequences are significant. He assured me that his guys would tell him the truth and that he would get back to me. He then wrote me a condescending and nasty email and did nothing to follow up or accommodate me eventhough I simply asked him to hang the mirror rather than fix the scratches that had been left there. He never offered me a contract to sign (we put the amount in writing by email) and claimed that I needed to assess and alert him to damage within 24 hours of my move and that he was not responsible for "incidental effects" left in the apartment; I was never put on notice about either assertions. While his team was punctual, his prices were far lower than others I had encountered, and they did a reasonably good job of avoiding the walls in my new apartment while moving sizeable pieces, my correspondence and interactions with him subsequent to the move were very frustrating and disturbing. He simply did not complete the move, and he did not do anything to accommodate the difficulties I encountered as a result of his work. I would not recommend this company to others.

Overall the experience was great. Their pricing is very transparent. They were super nice!

I would recommend them. Overall, it went good. I have used them before as well.

The owner, Joe Brown, and 2 crew members handled my move. (Beforehand, Joe came over to do 2 on-site estimates, the second after I was more than 50% packed so he could provide a final figure -- the company works on a flat rate basis .) They were efficient and hardworking, to the point that a new next door neighbor commented on it after they left. They emptied the 3-level house I moved from in just about 2 hours. I saw no damage to either property or to any of my belongings, although at the new home they had to get an extremely heavy dresser and chest up to the third level while negotiating three difficult turns in the stairs. About the only "negative" was that the company accepts only cash (not checks any longer), but they advised me of that up front and only expected payment when the job was completed.