Ash Maids inc

House Cleaning, Carpet Cleaning, Floor Cleaning and Waxing,

About us

ASH MAIDS PACKAGE PLAN DEEP CLEANING SYSTEM Ash Maids house cleaning begins your cleaning service by getting your home “detail clean” during the initial cleaning. Your first class is an in-depth clean of your kitchen and bathrooms, rooms in your home, after your initial cleaning we follow our Package Plan 44 item basic deep and healthy cleaning Ash maids serving northern Virginia, Maryland, and Washington Dc Monday to Saturday ,weekly ,bi weekly, 3 week monthly or one time cleaning move ins move outs cleaning Ash Maids house cleaning service has 2 hour window to arrive to your home from (8 and 10 /or 10 and 12 /or 12 and 2 or 2 and 4). Ash Maids cleaning service cares about our customers and our employees, and we can prove it.Ash Maids house cleaning ask for feedbackfrom every cleaning via a postage-paid postcard that allows our customers to rate each team member’s job in their home. We use this card to evaluate our cleaning and training efforts. We clean better because we clean more in depth; for instance, we keep your ceiling fans and baseboards free of dust. We also use specifically designed equipment and selected Green supplies.Our staff is committed to customer service and we try to consistently deliver the personalized service that you deserve. We care about what we do. Your feedback only helps to improve your service.Ash Maids Quality Services Quality service begins with quality employees. Ash Maids employees are carefully chosen because they are both hardworking and trustworthy. These conscientious people are trained as cleaning specialist and placed on two or three member cleaning teams. Top quality is maintained using random inspections by management, customer feedback, and employee incentives that promote quality service. Because of these quality control procedures, Ash-Maids is able to guarantee your satisfaction.Security Ash Maids House cleaning respect your home and its contents. In addition to the thorough screening, selecting and training of our employees, security is enhanced by our operational policies and company insurance. Our employees are trained never open drawers, cabinets, closets or closed doors unless instructed to do so. Ash Maids is bonded and insured. Therefore if you want an area to be cleaned, please leve it opened.Satisfaction Guaranteed (If you are not satisfied with any area we will re-clean it. If you call us within 24 Hrs). Our basic healthy cleaning Kitchen: Clean outside ALL appliances. Clean outside, and inside of the microwave. Clean all counter tops. Clean stove (removing, if applicable, all burners and scrub clean) Using applicable cleaning agent (different stove different product) Clean over the stove, and remove any grease build up. Clean, and shine sink. Mop clean floor using “applicable cleaning solution” (not all floors Are the same). Clean, and polish outside of the cabinets. Remove all trash. Remove any cob webs. Wipe kitchen table, and chairs (including baby’s high chair, and/or booster seat. Bathrooms Clean Tub/Shower thoroughly, remove any stains, or mildew. Clean mirrors. Scrub clean sink. Remove all trash. Scrub clean toilet bowl inside, and out including base, and behind. Clean all walls, and remove any mildew build up between tiles. Dust lights over the counter, and sink. Vacuum bathroom carpet(s), and mop floor. Bedrooms: Change beds (if linen left out). Dust all furniture. Dust all picture frames. Remove any cobwebs. Vacuum all carpeted areas. Mop, and polish wooden hardwood floor. Clean all mirrors. Dust, and clean window sills. Dust blinds. Dust ceiling fans (If within reach). Clean all light switches, and door knobs removing finger prints. Other areas (Dining Room, Family Room, Hallways, and Stairs) Dust all picture frames. Dust all furniture. Remove any cobwebs. Dust all shelves. Dust all blinds and window sills. Dust all air vents. Dust all ceiling fans (that are within reach) Vacuum all carpeted areas. Mop, and polish hardwood floors. Clean all light switches to remove finger prints. Dust all light fixtures including chandeliers that is within reach. Wipe all banisters, and rails. Dust all baseboards. Clean sliding glass door.

Business highlights

29 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

House Cleaning(weekly,Bi Weekly, Monthly or One time ),Move out Move ins ,Carpet Cleaning ,Upholstery Cleaning, Water Damage Restoration

Services we don't offer

Please Inquire

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.4359 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
20%
3
8%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 76-359 of 359 reviews

Angela M.
06/2014
5.0
carpet cleaners
  + -1 more
Great job. Very good detailed work.
Description of Work: Clean all of my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ash Maids inc
We thank our customers for taking the time to leave their feed back . It is a great motivation for our teams to keep them striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need again in the near future.

Benjamin A.
06/2014
5.0
carpet cleaners
  + -1 more
William arrived on time, did an excellent job. We are very happy with the results.
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ash Maids inc
We thank our customers for taking the time to leave their feed back . It is a great motivation for our teams to keep them striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need again in the near future.

Kevin B.
06/2014
4.0
carpet cleaners, house cleaning
  + 0 more
Provider showed up on time, but said that the home was too large for the service purchased. The home was approximately 1800 square feet; well within the maximum square footage outlined in the deal. The worker and supervisor refused to complete all areas until I paid an additional $50. Upon completion, we received a received a receipt for $179 (We had paid $250). Overall, the cleaning was well done; however, I believe that either these employees / supervisors or the company are taking advantage of customers. I had three other people that needed carpet cleaning services and had recommended Ash maids; however, after this experience I told them to look elsewhere.
Description of Work: Purchased deal as follows for $199: Description: Here's the Deal: $199 for up to 2,000 square feet of carpet cleaning; extra square footage can be cleaned for an additional feeIncludes pre-treatment and extractionValid for cleaning a full flight of stairs in addition to base square footage (if applicable) The Real Deal: Clean carpet improves your home's appearance and protects your family's health. Professional cleaning processes eliminate trapped pollutants, remove dust mites, and prevent mold growth. Refresh your living areas, and relax on clean carpet with this money-saving offer! The Fine Print: Deal must be purchased through Angie's List to be eligible for discount Service area includes: Fairfax, Arlington, Prince William and Loudoun Counties Not valid for cash back Deal cannot be combined with other specials or offers Deal cannot be applied to current or past jobs For residential service only Appointments are to be performed during normal business hours Limit one deal per household; multiples may be purchased as gifts Deal does not include Scotch Guard, pet odor removal, or difficult stain removal; services can be performed for an additional fee Promotional value expires 12 months from date of purchase; paid value never expires

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$250

Response from Ash Maids inc
We thank our customers for taking the time to leave their feed back . Some times, although rarely, the carpet technician would charge extra if the size of the house is bigger than the deal offer (Clearly this not the case), also if the carpet is too soiled, or has difficult stains which requires specialty products to remove them. The technician gave the customer a receipt that reflected what we actually received the difference goes to Angies List for working with us for this and other promotions. Customers’ satisfaction is our main goal.

Sonya M.
06/2014
5.0
house cleaning
  + -1 more
They were punctual, professional, and did a good job overall.
Description of Work: The provider steam cleaned all of my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ash Maids inc
We thank our customers for taking the time to leave their feed back . It is a great motivation for our teams to keep them striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need again in the near future.

Rami V.
05/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Done in a professional manner, very good work. Overall, I would definitely recommend this company to my friends and use them again. I had a good experience.
Description of Work: Carpet cleaning and house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Ash Maids inc
We thank our customers for taking the time to leave their feed back . It is a great motivation for our teams to keep them striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need again in the near future.

Steven J.
05/2014
5.0
carpet cleaners
  + -1 more
Prompt communication & scheduling. Very professional and excellent job cleaning carpet.
Description of Work: 7 areas of carpet cleaning & free hallway and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Ash Maids inc
We thank our customers for taking the time to leave their feed back . It is a great motivation for our teams to keep them striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need again in the near future.

Niel S.
05/2014
5.0
house cleaning
  + -1 more
Maids were on time, courteous, thorough, and professional.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ash Maids inc
We thank our customers for taking the time to leave their feed back . It is a great motivation for our teams to keep them striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need again in the near future.

Douglas G.
05/2014
5.0
house cleaning
  + -1 more
They were thorough in each room and were friendly, very punctual and good around our dogs who can be very friendly to visitors.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Ash Maids inc
We thank our customers for taking the time to leave their feed back . It is a great motivation for our teams to keep them striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need again in the near future.

Melissa M.
04/2014
5.0
house cleaning
  + -1 more
Two cleaners arrived on time. They did a through cleaning of the bathrooms and kitchen. This included the oven, stove and fridge.
Description of Work: They did a pre-move in cleaning of my kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Ash Maids inc
We thank our customers for taking the time to leave their feed back . It is a great motivation for our teams to keep them striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need again in the near future.

aida J.
04/2014
5.0
house cleaning
  + -1 more
Everything went well. The two-person crew showed on time, was fast and efficient, and did a thorough cleaning.
Description of Work: They provided housecleaning services as part of a Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Terry N.
04/2014
5.0
upholstery cleaning
  + -1 more
Ash Maids was great! They arrived early, which was wonderful. I had the whole day ahead of me. The technician was polite, friendly, professional and efficient. He made an extra effort to clean up afterwards, even cleaning two small area rugs that had gotten damp from the upholstery cleaning. I would recommend them highly.
Description of Work: Steam cleaning of upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

Response from Ash Maids inc
We thank our customer for taking the time to leave their feed back . It is a great motivation for our teams to keep striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need in the near future.

Rachel K.
04/2014
5.0
carpet cleaners, house cleaning
  + 0 more
The ladies came in and got straight to work. I left for the day and returned to a super clean condo!
Description of Work: Move out cleaning and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$470

Response from Ash Maids inc
Thank you for taking time your time to rate our company and thank you for your business Ash

Regina C.
04/2014
5.0
carpet cleaners, house cleaning
  + 0 more
They did a great job, they called to let us know they'd accessed the property. Carpets looked great and house is move-in ready!!
Description of Work: Purchased the carpet cleaning and maid service for our rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Response from Ash Maids inc
We thank our customer for taking the time to leave their feed back . It is a great motivation for our teams to keep striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery in the near future.

Nefertiti H.
03/2014
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
I did use Ash Maids of Falls Church and I believe that I found them through Angie's List. They were on time. They did their job. They did provide excellent service when I asked them to redo some areas that I felt like needed more attention they complied. When they came back the second time around they made sure that they did the areas that I had some concerns about the first time. They were really good and the prices were fair. It was 145 or less for a couple of hours of service. They stay probably between 2 to 3 hours. I would rate them all 'A's across the board. I would consider using them in the future.
Description of Work: I did use Ash Maids of Falls Church.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Ash Maids inc
We thank our customer for taking the time to leave their feed back . It is a great motivation for our teams to keep striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery in the near future.

Kimberly K.
03/2014
5.0
house cleaning, upholstery cleaning
  + 0 more
very well. they're like new!
Description of Work: cleaned a sofa and loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Ash Maids inc
Thank you for taking time your time to rate our company and thank you for your business Ash

CYNTHIA H.
02/2014
5.0
house cleaning
  + -1 more
It went well. The ladies did a good job.
Description of Work: Provider cleaned 3 level townhouse

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Ash Maids inc
We thank our customer for taking the time to leave their feed back . It is a great motivation for our teams to keep striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery in the near future.

Ben M.
02/2014
4.0
house cleaning
  + -1 more
It was fine. They did an okay job.
Description of Work: This was a Big Deal for 3 hours of housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$75

Response from Ash Maids inc
We thank our customer for taking the time to leave their feed back . It is a great motivation for our teams to keep striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery in the near future.

shirley B.
02/2014
2.0
house cleaning
  + -1 more
I would not use them again. They came out as soon as they were able to get me on schedule. It was just not an adequate job. There were some things that were not done properly. There were two people that came out and the work wasn't as good as expected.
Description of Work: I purchased a Big Deal coupon from Ash Maids of Falls Church to clean the whole house.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$75

Response from Ash Maids inc
We thank the customer for the feed back. The $75 deal was for a limited time 1.5 hours for a team of 2 ladies, and one cannot expect more for the money. although we did offer the customer to pay for extra time if he/she chooses to, but refused.

Jil S.
02/2014
3.0
house cleaning
  + -1 more
They came out once. There were two women that came out for an hour and a half. I ended up not calling back because one of the women was a little rude about the condition of my home. I may use them again in the future but am unsure still.
Description of Work: I purchased a Big Deal for $75 for 3 Hours of Housecleaning!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$75

Response from Ash Maids inc
We thank the customer for her feed back most welcomed. We apologize for the behaviour of one of the team member definately not professional and not acceptable by any standard. We will NOT send that particular team member to her home the next time she needs us to clean her home.

Christine B.
01/2014
5.0
carpet cleaners
  + -1 more
I ended up getting a refund because they would not do area carpet cleaning only wall to wall cleaning. They were honest and about what they could or could not do and advised me to get a refund through Angie’s list.
Description of Work: I bought a Big Deal from them for carpet cleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet O.
01/2014
5.0
house cleaning
  + -1 more
Cleaners were on time and did a thorough job. That coupled with a very good deal, we were very happy with the experience. We would use them again if needed.
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Ash Maids inc
We thank our customer for taking the time to leave their feed back . It is a great motivation for our teams to keep striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need in the near future.

Sonal C.
01/2014
5.0
carpet cleaners, window cleaning
  + 0 more
They were on time and were done quickly. They also cleaned the window sills after cleaning the screens!
Description of Work: Steam cleaning-carpet Maid service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Elizabeth M.
12/2013
3.0
carpet cleaners, house cleaning
  + 0 more
Overall it was ok. There was a happiness guarantee, but I got push back when I was not happy with the result. The kitchen walls actually had new dirt on them and the glass stove top was not fully cleaned. Additionally, the non carpeted floors were not cleaned and standing water was left in the bathtub. Finally, a fuse was tripped, and not fixed. They agreed to come back if my landlord had issues with the cleanliness but I think I was able to do enough touch ups that she didn't have a problem with the final product.
Description of Work: The company cleaned the carpets and did the move out clean for a 1 bedroom apartment.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$214.99

Terry H.
12/2013
5.0
carpet cleaners
  + -1 more
That worked out well. He did a good job and they scheduled quickly.
Description of Work: I used Ash Maids of Falls Church for carpet cleaning. They did the equivalent of five rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Ash Maids inc
We thank our customer for taking the time to leave their feed back . It is a great motivation for our teams to keep striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need in the near future.

Melissa S.
12/2013
5.0
house cleaning
  + -1 more
The cleaners were quick and efficient. They did a pretty good job of doing detailed cleaning and were responsive to requests.
Description of Work: The two ladies came in and cleaned the whole house in about 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

6416 Grovedale Dr #300 Ste 8, Alexandria, VA 22310

http://www.ashmaids.com/

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 5:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Window Cleaning,
Blind Cleaning,
Buffing and Polishing,
Vacuum Cleaners,
Oriental Rug Cleaning

FAQ

Ash Maids inc is currently rated 4.4 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 5:00 PM

Ash Maids inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Ash Maids inc offers free project estimates.
Yes, Ash Maids inc offers eco-friendly accreditations.
Yes, Ash Maids inc offers a 10% senior discount.
Yes, Ash Maids inc offers emergency services.
Yes, Ash Maids inc offers warranties.
Ash Maids inc offers the following services: House Cleaning(weekly,Bi Weekly, Monthly or One time ),Move out Move ins ,Carpet Cleaning ,Upholstery Cleaning, Water Damage Restoration
Please Inquire

Contact information

6416 Grovedale Dr #300 Ste 8, Alexandria, VA 22310

http://www.ashmaids.com/

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 5:00 PM