Ash Maids inc

House Cleaning, Carpet Cleaning, Floor Cleaning and Waxing,

About us

ASH MAIDS PACKAGE PLAN DEEP CLEANING SYSTEM Ash Maids house cleaning begins your cleaning service by getting your home “detail clean” during the initial cleaning. Your first class is an in-depth clean of your kitchen and bathrooms, rooms in your home, after your initial cleaning we follow our Package Plan 44 item basic deep and healthy cleaning Ash maids serving northern Virginia, Maryland, and Washington Dc Monday to Saturday ,weekly ,bi weekly, 3 week monthly or one time cleaning move ins move outs cleaning Ash Maids house cleaning service has 2 hour window to arrive to your home from (8 and 10 /or 10 and 12 /or 12 and 2 or 2 and 4). Ash Maids cleaning service cares about our customers and our employees, and we can prove it.Ash Maids house cleaning ask for feedbackfrom every cleaning via a postage-paid postcard that allows our customers to rate each team member’s job in their home. We use this card to evaluate our cleaning and training efforts. We clean better because we clean more in depth; for instance, we keep your ceiling fans and baseboards free of dust. We also use specifically designed equipment and selected Green supplies.Our staff is committed to customer service and we try to consistently deliver the personalized service that you deserve. We care about what we do. Your feedback only helps to improve your service.Ash Maids Quality Services Quality service begins with quality employees. Ash Maids employees are carefully chosen because they are both hardworking and trustworthy. These conscientious people are trained as cleaning specialist and placed on two or three member cleaning teams. Top quality is maintained using random inspections by management, customer feedback, and employee incentives that promote quality service. Because of these quality control procedures, Ash-Maids is able to guarantee your satisfaction.Security Ash Maids House cleaning respect your home and its contents. In addition to the thorough screening, selecting and training of our employees, security is enhanced by our operational policies and company insurance. Our employees are trained never open drawers, cabinets, closets or closed doors unless instructed to do so. Ash Maids is bonded and insured. Therefore if you want an area to be cleaned, please leve it opened.Satisfaction Guaranteed (If you are not satisfied with any area we will re-clean it. If you call us within 24 Hrs). Our basic healthy cleaning Kitchen: Clean outside ALL appliances. Clean outside, and inside of the microwave. Clean all counter tops. Clean stove (removing, if applicable, all burners and scrub clean) Using applicable cleaning agent (different stove different product) Clean over the stove, and remove any grease build up. Clean, and shine sink. Mop clean floor using “applicable cleaning solution” (not all floors Are the same). Clean, and polish outside of the cabinets. Remove all trash. Remove any cob webs. Wipe kitchen table, and chairs (including baby’s high chair, and/or booster seat. Bathrooms Clean Tub/Shower thoroughly, remove any stains, or mildew. Clean mirrors. Scrub clean sink. Remove all trash. Scrub clean toilet bowl inside, and out including base, and behind. Clean all walls, and remove any mildew build up between tiles. Dust lights over the counter, and sink. Vacuum bathroom carpet(s), and mop floor. Bedrooms: Change beds (if linen left out). Dust all furniture. Dust all picture frames. Remove any cobwebs. Vacuum all carpeted areas. Mop, and polish wooden hardwood floor. Clean all mirrors. Dust, and clean window sills. Dust blinds. Dust ceiling fans (If within reach). Clean all light switches, and door knobs removing finger prints. Other areas (Dining Room, Family Room, Hallways, and Stairs) Dust all picture frames. Dust all furniture. Remove any cobwebs. Dust all shelves. Dust all blinds and window sills. Dust all air vents. Dust all ceiling fans (that are within reach) Vacuum all carpeted areas. Mop, and polish hardwood floors. Clean all light switches to remove finger prints. Dust all light fixtures including chandeliers that is within reach. Wipe all banisters, and rails. Dust all baseboards. Clean sliding glass door.

Business highlights

29 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

House Cleaning(weekly,Bi Weekly, Monthly or One time ),Move out Move ins ,Carpet Cleaning ,Upholstery Cleaning, Water Damage Restoration

Services we don't offer

Please Inquire

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.4359 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
20%
3
8%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 251-359 of 359 reviews

Elsie C.
03/2021
5.0
house cleaning
  + -1 more
EXCELLENT!
Description of Work: Routine bi-monthly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ash Maids inc
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” Ash

Jessica M.
02/2021
5.0
house cleaning
  + -1 more
They did a great job this time
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Ash Maids inc
“Thank you so much for taking the time to leave Ash Maids a rating.” Thank you Ash

Kathryn K.
02/2021
5.0
blind cleaning, house cleaning, vacuum cleaners, buffing & polishing, floor cleaning
  + 3 more
Great job as always.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ash Maids inc
"Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.” Thank you Ash

Leroy R.
02/2021
5.0
house cleaning
  + -1 more
They did a great job!
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Maids inc
"Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.” Thank you Ash

Kathryn K.
12/2020
5.0
carpet cleaners, house cleaning
  + 0 more
As always they did a great job.
Description of Work: House cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Maids inc
“Thank you so much for taking the time to leave us a rating.” Ash www.ashmaids.com

Randy E.
09/2020
5.0
house cleaning
  + -1 more
Awesome job as always!
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Maids inc
“Thank you so much for taking the time to leave us a rating.” Ash

julie M.
09/2020
5.0
house cleaning, upholstery cleaning, vacuum cleaners, window cleaning, floor cleaning
  + 3 more
The ladies were amazing!
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Maids inc
“Thank you so much for taking the time to leave us a rating.” Ash www.ashmaids.com

Edward B.
09/2020
5.0
house cleaning
  + -1 more
Very well!
Description of Work: Bi-weekly house cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Maids inc
“Thank you for your review. We will share this with the store team to let them know how we are doing.” Thank You Ash

Kathryn K.
09/2020
5.0
blind cleaning, carpet cleaners, house cleaning, vacuum cleaners, buffing & polishing, floor cleaning
  + 4 more
Great. They always do a great job.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Maids inc
“We are so grateful for your review. Thanks for sharing your rating with us and the community.” Thank you Ash

Mel K.
09/2020
5.0
house cleaning
  + -1 more
Thorough, timely service
Description of Work: Whole house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Maids inc
We are incredibly grateful that you took the time out to leave us a review.” Thank you Ash

Elsie C.
09/2020
5.0
house cleaning
  + -1 more
Excellent continuous service
Description of Work: Bi-Weekly Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ash Maids inc
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” Ash

Edgar F.
10/2011
5.0
house cleaning
  + -1 more
We were looking for a company who can come twice a month to clean our condo. We submitted a request and they responded within the hour. We provided them some information about our place and they gave us an initial estimate. On the first visit they provided the deep cleaning which was need since we had moved in in Jan. 2011. It took them around two hours to complete the deep cleaning with 4 ladies on the team. After the initial cleaning they have been coming back every two weeks or on demand as needed. We are very pleased with their service.
Description of Work: I am very pleased with Ash Maids. They have clean my condo 3 times now and I have been totally impressed. They cleaned the baths and mop the floors and puts things cleaned back in their place. I was concerned with hiring a house cleaning service at first but now that I have Ash Maids on my side, my opinion has changed. I will keep them around until I get rid of the condo. They are fast and gets right to work when they arrive. I don't have any complaints yet. Thanks for the lead Angie!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Hunter H.
07/2011
5.0
house cleaning
  + -1 more
We have had them for almost 6 years. They come once a month. They have been great and we have never had a problem with them. They are very friendly and very efficient; they clean our entire house in about two hours.
Description of Work: They are our housecleaning company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William R.
07/2011
5.0
house cleaning
  + -1 more
They have done a good job. I have them come out once a month. They charge me $90 for the visit. I have a townhouse and they do the entire work. I have been satisfied with them. They were referred to me by my daughter; I have not used any other housecleaning company. Hence, I do not have any basis for comparing their prices. They have been responsive. They usually specify that they would come out within a two-hour timeframe and they tend to make it by the end of the specified timeframe. They are very professional. I will continue to use them in the future.
Description of Work: I use Ash Maids House for housecleaning. They vacuum the floors; they clean the kitchen and bathrooms; etc.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Florence B.
06/2011
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
They were the cheapest out of all the companies I researched. The price they quoted was what I paid and they did not try to sell me any unnecessary add ons like many carpet cleaning companies do. Technician was professional. Overall job was great. Would use them again.
Description of Work: I used them for carpet cleaning. They also cleaned my queen sized mattress.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

AMY C.
05/2011
2.0
house cleaning
  + -1 more
I used them when I sold my condo. I was not happy with their service at all. They were very fast. Their turn around was quick. They were able to provide someone very quickly when I called and asked for the service. They did not do good work and I had to actually clean up after them. I remember their price to have been decent although I don't recall the exact price.
Description of Work: I have used the services of Ash Maids House Cleaning in the beginning of April 2009 for house cleaning.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0


Koren J.
03/2011
5.0
house cleaning
  + -1 more
We are their ongoing customers. They are very flexible. They are low priced. They do our house for $90 every other week. They do just a general house cleaning. They may do window cleaning and upholstery cleaning, but we didn?t get that done. There were times when we had to tell them to focus on certain areas. We had to go behind them time to time to make sure they have done everything. There are various workers that come and it?s not the same ones every time. Some of them have better attitude than the others. We work with them ongoing. I would use their services again in the future.
Description of Work: I used Ash Maids House Cleaning for my house cleaning. They came out last weekend to do our work.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Nicole H.
02/2011
4.0
house cleaning
  + -1 more
They were pleasant and they were quick. I'm not sure that I would use them again.
Description of Work: Ash Maids House Cleaning did general housecleaning for my whole house.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$150

Tony A.
12/2010
5.0
house cleaning
  + -1 more
She arrived on time with her own well-maintained equipment. She was fast and did an excellent job.
Description of Work: Single Family Home -- 3BR/3BA -- Whole House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dara M.
11/2010
4.0
carpet cleaners, house cleaning
  + 0 more
The cleaning went fine, although the carpet cleaning was a disappointment. The cleaners were punctual, arriving on the early side of the allotted window, and did a fairly thorough job. Although I still saw things after the fact that I had to clean up, for the most part they did the best they could. I didn't think it was any more detailed than I would expect out of a regular cleaning. The fridge cleaning (which we paid extra for) was great. The carpet cleaning did not go as well. After the cleaners were done, there were still several noticible stains on our white carpet. To address the stain issue, they suggested that we use bleach, which they didn't have as a green company. We tried that, and it didn't work. They also seemed to make no effort to go around the baseboards and pick up the dirt that had collected around the edges. They also did not have the capacity to improve the furniture lines on some pieces we had recently moves, instead saying that the big machine that could do the work couldn't fit in our apartment. The carpets also took longer to dry than they had anticipated (they said 6 hours, but it really took overnight).
Description of Work: In-depth cleaning and carpet cleaning for 2 bedroom apartment.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$225

Mel K.
11/2010
3.0
house cleaning
  + -1 more
Still have an agreement w/ the company.
Description of Work: I have a monthly agreement for a whole house cleaning, including bathrooms. I noticed on two occasions, including the one on 1 Nov, that the guest bathroom which is rarely used, was not cleaned properly as I found a few follicles of hair from previous use by guests. I didn't report this to the company on the first go-around since I didn't want the cleaning crew which has worked at my place for years, to be overly disciplined. But on the second incident, I called the company to report it; they are providing a free cleaning of that area today. Will need to see the quality.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$85

Sandra P.
09/2010
3.0
house cleaning
  + -1 more
It started out well for the first couple of months, then it went downhill. It seems they were always in a rush to get out....pieces of furniture were left in the middle of the floor, supplies were left, lights were left on, and they did not clean furniture well at all.
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Douglas M.
08/2010
5.0
carpet cleaners, house cleaning
  + 0 more
They have good price, did very thorough job, but the people took phone call in the office need better organization and communication. We changed the address of the house that need be cleaned after we set up the appointment with them, and informed them twice about it, but two maids still went to the previous one, and started cleaning. My son was in the house sleeping. He didn't answer the door. THe two maids went in by themselves. I am sorry for them wasted extra time at the wrong house, but also hope that they will not enter the house without owner's consent in future. It would be better if they had called back their office to find out what was wrong, when there was no answer to the door. Anyway They are hard working people. I would recommend them to my sister.
Description of Work: Very pleasant and quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Eric K.
07/2010
5.0
carpet cleaners, house cleaning
  + 0 more
Went very well. The maids did a good basic cleaning on a house that had not been well kept prior to our purchase. The carpet cleaners were great. They were able to clean and treat some carpet I thought was going to have to be replaced.
Description of Work: A top to bottom move in cleaning and cleaned all of the carpets in the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

FRANK M.
06/2010
2.0
house cleaning
  + -1 more
They were supposed to come for a few hours, but only two of them came for less than an hour. They did a surface job, which wasn't what we paid for. It wasn't an $80 job. The counters were sticky. There were spots they hadn't even gone over. I called and complained, and they came back, but they gave me trouble the whole time.
Description of Work: They were to do a full cleaning of the house including the kitchens, bathrooms, and a very detailed list of things.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$155

Response from Ash Maids inc
This gentleman expect more than e people for several hours for a mere $80, he should not have called a reputable company but rather gone and look for daily laborers. We have sent him a team of 2 ladies for an hour an half, and again sent them back the next day for another hour. Needless to say we lost money on this job and he is still not pleased.

Contact information

6416 Grovedale Dr #300 Ste 8, Alexandria, VA 22310

http://www.ashmaids.com/

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 5:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Window Cleaning,
Blind Cleaning,
Buffing and Polishing,
Vacuum Cleaners,
Oriental Rug Cleaning

FAQ

Ash Maids inc is currently rated 4.4 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 5:00 PM

Ash Maids inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Ash Maids inc offers free project estimates.
Yes, Ash Maids inc offers eco-friendly accreditations.
Yes, Ash Maids inc offers a 10% senior discount.
Yes, Ash Maids inc offers emergency services.
Yes, Ash Maids inc offers warranties.
Ash Maids inc offers the following services: House Cleaning(weekly,Bi Weekly, Monthly or One time ),Move out Move ins ,Carpet Cleaning ,Upholstery Cleaning, Water Damage Restoration
Please Inquire

Contact information

6416 Grovedale Dr #300 Ste 8, Alexandria, VA 22310

http://www.ashmaids.com/

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 5:00 PM