I eventually paid for the trip charge and I can't believe he called customer service and told them that he only told me $100. It didn't make sense. Its the principal I can't believe that he would complain and charge me more as soon as he got out of his car. He didn't even look at the lock. The fact that he yelled at me. I am a customer and it's rude and disrespectful. I felt threatened and did not feel safe with the technician that was sent out to my home because of his erratic behavior.
Description of Work: I needed to have my single dead bolt unlocked so I called Affordable Locksmith LLC.I understand there is a variation of the service. He got out of the car and looked at the BMW that I own and didn't even get to my door and quoted me $125.00. I told him that he was over charging me and he said he would do it for $100. I said it was $85 when I got it done before. He stated that it just depends on the lock and was more upset that he came out all the way out here and told me that's what it cost.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$125
Alice B.
12/2012
1.0
locksmith
+ -1 more
This was an example of what NOT to do. Check out the firm before you call.
Description of Work: Replaced locks for front door. Dead bolt and door handle lock. I had lost my only set of keys. I did not ask for an estimate ahead of time. That was a a big mistake.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$550
Wayne G.
05/2012
1.0
locksmith
+ -1 more
He came out and they charged $400 plus travel expenses for one hour of work. I would not recommend them to anyone. Another locksmith could have done the same job for much less.
Description of Work: He was hired to fix a lock on the front door. He said all he did was put a new spring in the lock.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$400
MARY S.
12/2011
1.0
locksmith
+ -1 more
See above
Description of Work: Do not use this company. They gouge prices. The final charge is a great deal more than they quote. The work was okay, but someone else's would have been as good. I could not get in the front door when I got home from a trip. He worked a very short time, did something about a pin, and charged over $500. Could have bought a beautifiul new lock for that.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$477
MARSHA A F.
07/2011
2.0
locksmith
+ -1 more
I was told the price would be $200.00 so I contracted for them to come out to do the work. But the final charge was 3 times the quoted amount. A real "bait-and-switch"!!
Description of Work: They were asked to do a simple lock repair/replacement. The charge was outrageously expensive!
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Service Categories
Locksmiths,
General Remodeling
FAQ
Affordable Locksmiths LLC is currently rated 1.2 overall out of 5.
No, Affordable Locksmiths LLC does not offer free project estimates.
No, Affordable Locksmiths LLC does not offer eco-friendly accreditations.
No, Affordable Locksmiths LLC does not offer a senior discount.
No, Affordable Locksmiths LLC does not offer emergency services.
No, Affordable Locksmiths LLC does not offer warranties.
Affordable Locksmiths LLC offers the following services: Locksmiths