About us
Business highlights
30 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.810 Reviews
Showing 1-10 of 10 reviews
J H L.
03/2015
computer repair
+ -1 moreHe was able to fix it in twenty minutes.
Description of Work: He fixed the computer issue.
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Yes, I recommend this pro
$150
Benjamin D.
03/2015
computer repair
+ -1 moreI have been going to this shop for a long time. They built my machine in 2008. At that time it was pretty close to as top of the line as you could get. Because of that, it is still quite serviceable today. If you are looking for a shop that knows the ins and outs of computers, I would go here before best buy or Microcenter.
Description of Work: My computer would not boot. The technicians fixed the problem quickly.
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Yes, I recommend this pro
$90
Response from ADVANCED 2000
Ann A.
02/2015
computer repair
+ -1 moreI first used Advanced 2000 in 2006 to custom build my computer to gaming specs. They beat every competitor on price and components. Since then, they have built two more computers for me, two for my son and one for a colleague at work. I have had them update my computers when new technology comes to market and I find they are extremely knowledgeable of all the latest hardware and software products available. They treat you like family and handle your equipment as if it were their own. Do not look further for a computer expert in both sales and service!!! This last work they did to restore my hacked computer was a Godsend! I could not be happier. They have my business permanently!!!
Description of Work: Restored my computer after a serious hack! Marvelous job! Saved my data and ran full diagnostics to thoroughly clean my computer.
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Yes, I recommend this pro
$500
Response from ADVANCED 2000
Patricia B.
01/2015
computer repair
+ -1 moreunknown
Description of Work: At first visit on April 18, they resolved an error message about Windows XP and got the computer running smoothly. On second visit on April 27, they resolved another error that caused the computer to freeze up. I purchased an external hard drive and they copied all of my files to it and freed up space on the internal hard drive. I was very pleased with their service and charges and will use them again in the future. These services were performed at the 822 S. Pickett Street location in Alexandria.
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Yes, I recommend this pro
$250
Response from ADVANCED 2000
Edward S.
01/2015
computer repair
+ -1 moreEverything was done thoroughly, efficiently and politely. I'm greatly impressed with the professionalism of the employees in this company.
Description of Work: Diagnosed problems in an inoperative CPU, fixed problems, added memory, made house call to hook up two CPUs in tandem, thoroughly examined both for possible issues, removed computer viruses, and fixed Microsoft problem.
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Yes, I recommend this pro
$274
Response from ADVANCED 2000
Patrick D.
08/2014
computer repair
+ -1 moreunknown
Description of Work: Fixed my PC. I have had no problems since then.
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Yes, I recommend this pro
$100
Response from ADVANCED 2000
Dave N.
04/2014
computer repair
+ -1 moreI called them on referral from another computer repair company. I brought it in and was told it would be 2-3 days to fix. Three days later I picked it up and the computer charges and works again. It stopped working just after the 30 day warranty. They honored the warranty, even though it was discovered that it was our computer power adapter that had been "frying" the power jack.
Description of Work: My laptop's AC power jack wasn't working. They replaced the part.
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Yes, I recommend this pro
$130
Response from ADVANCED 2000
Jessica D.
12/2013
computer repair
+ -1 moreTLDR: Prices for parts were reasonable, and they were generally responsive. I had to stay on top of them to make sure they didn't inflate my bill, and they left my computer a mess. ---------------------------------- My computer was completely operational, but I wanted to upgrade some of the hardware. The parts were reasonably priced. After they had the system, they tried to triple the estimated time that it would take to do the work (the scope of work had not changed). After reminding them of the original estimate, they still took longer than initially indicated, but they completed the work in a reasonable amount of time. The issues started when I went to pick up my computer, they installed a part that was twice the cost of the part I requested (I confirmed the part over the phone when they had the system as well). I asked for them to remove the new part and replace it with the one originally requested. They did this within 5 minutes while I was waiting at the counter (which led me to wonder why they tried to keep my system for so many days...). I started getting the BSOD, hanging, and spontaneous shutdowns immediately. I took it back to the shop. They said there was nothing wrong with it, but they performed (and charged me for) a service that I didn't need and had specifically and repeatedly refused while in the store and over the phone. The issues continued. I showed them the BSODs that I got and asked them to look at the event log. They directed me to a Window support page that did not apply to the specifications for my computer. After I told them that it did not apply to my situation, their communication dropped off.
Description of Work: Computer upgrade/part installation
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$400
E EVERETT P.
05/2013
computer repair
+ -1 moreSometime over the weekend, MJ from Advanced 2000, tried to reach me, but with graduation activity, I did not get the message until I was driving home from Boston on Sunday. I called MJ on Monday morning and, after I answered his question about my software, he told me that the laptop would be ready later that day. He called me in the afternoon to come pick it up. When I got there, he told me that my laptop had been infected with the FBI virus, a very dangerous one, but by using several types of antivirus software, he had identified it and and removed it. So my Protege was again working well and I had lost no data. He also told me that he had checked my backup drive and that it had significant problems. He said that he could probably be able to recover my data from it but it was not usable for my backup. I told him not to bother because the data on my laptop was all that I needed. I told him to junk that drive and said I wanted to buy a replacement. He then showed me several and I chose a good, fast one that would meet my needs and cost $59.90. He only charged me the $99 for the diagnostic on my laptop and waived the $60 fee for his work on my backup drive because I had bought the replacement one from him. I considered that a bargain and told him that I was very grateful. In summary, Advanced 2000 fixed the problem that the top customer help techs from a major internet security company did not. They did it by the time I needed my laptop again, as promised, and for a bargain price. Most important of all, they saved all my data.
Description of Work: I have used Advanced 2000 before with very good results so when I had a big problem I took my Toshiba Protege laptop to them. On Wednesday, May 8, I made a big mistake by letting someone I did not know get into my computer. I realized my mistake and immediately contacted my Internet security software company for help. To get the immediate, expert help that I wanted, I paid $89.98 for a subscription to their top service for direct help from one of their techs. The tech accessed my computer over the net and checked it for a half hour before informing me that he found some small problems and fixed them. Shortly after that, I started to be unable to print and then lost wireless access. I called the company back got stuck waiting on the phone for "someone to be right with me", and finally got another tech to access my computer. After I hardwired it to my router, he was able to check it remotely and started to find problems. He worked on it for over an hour and then called me to tell me that my Windows 7 software was no longer working. He suggested that I get access to another copy of Windows so that the could continue his work in the morning. I had to leave on Thursday for my daughter's graduation and would not be back until Sunday. I had also been having problems with my backup drive and was very afraid that I would lose all my data, which would be a major disaster for me. I needed help and turned to my friends at Advanced 2000. I was at their office door when they opened on Thursday morning, explained the situation and the help I had had over the internet from the techs. I left them my laptop and my backup drive and begged them to save my data as first priority, and check my computer and my backup drive. They promised to do a diagnostic on the laptop for $99 and on my backup drive for $60 and have the work done by Monday, May 13.
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Yes, I recommend this pro
$99
Response from ADVANCED 2000
Martha H.
07/2008
computer repair
+ -1 moreThey did a good job and were very polite and nice. It was a good experience.
Description of Work: They took my old hard drive out of my laptop that had broken down. They put it into a little box so I could hook it up to my new computer and access it.
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Yes, I recommend this pro
$84
Response from ADVANCED 2000
Contact information
5200 Eisenhower Ave, Suite 100, Alexandria, VA 22304
www.advanced2000.comService hours
Sunday:
ClosedMonday:
9:00 AM - 6:30 PMTuesday:
9:00 AM - 6:30 AMWednesday:
9:00 AM - 6:30 PMThursday:
9:00 AM - 6:30 PMFriday:
9:00 AM - 6:00 PMSaturday:
9:30 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales
FAQ
ADVANCED 2000 is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:30 PM
Tuesday: 9:00 AM - 6:30 AM
Wednesday: 9:00 AM - 6:30 PM
Thursday: 9:00 AM - 6:30 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:30 AM - 5:00 PM
ADVANCED 2000 accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
No, ADVANCED 2000 does not offer free project estimates.
Yes, ADVANCED 2000 offers eco-friendly accreditations.
No, ADVANCED 2000 does not offer a senior discount.
Yes, ADVANCED 2000 offers emergency services.
Yes, ADVANCED 2000 offers warranties.
ADVANCED 2000 offers the following services: IT Solutions Service, Computers And Laptops Repair/Troubleshooting/Hardware and Software Updating/ Data Backup/ Data Recovery Service, Data Clouding Service, Servers Installation, Networking, Remotely Data Management Service And VOIP (Telephone) Service Provider.
Contact information
5200 Eisenhower Ave, Suite 100, Alexandria, VA 22304
www.advanced2000.comService hours
Sunday:
ClosedMonday:
9:00 AM - 6:30 PMTuesday:
9:00 AM - 6:30 AMWednesday:
9:00 AM - 6:30 PMThursday:
9:00 AM - 6:30 PMFriday:
9:00 AM - 6:00 PMSaturday:
9:30 AM - 5:00 PM