Absolute Tree Inc

They showed up when promised to remove the tree. Expectations were set that stump removal would be at another time, but there was more of a delay than expected. I called to follow up and asked for a call when it was to be done, but they did not give advance call and and just showed up. The work and clean up was fine.

They were alright, but I think they charged too much. They did good work. They cleaned up well.

They were timely, courteous and cleaned up very well after completing the work.

Absolute tree's arborist provided a competitive and accurate estimate of the work. They provided a highly professional 8 man team with two bucket trucks/chippers. The team arrived right on time and did an absolutely fantastic job with our trees. Abraham, the team lead, was extremely knowledgable about the work and advised us throughout the process. The team was professional, friendly, and did high quality work. They took extra care to not damage the property and they did a great job cleaning up. Thanks!

My initially contact started mid-June or so and recieved a quote by 27 June 2017 (Japan time). Initially responsiveness was good and a technician did get out to my property to provide me an estimate. Unfortunately, this is where the piecemeal issues started. I asked for a quote for the tree removal with stump left behind then a quote for the whole tree removal w/stump removal. I received just the one quote of $1250 without the stump removal. I specified again what I needed and have yet to receive the quote in order to sign the contract and start the work. I did receive an email stating it would be another $200 to have the stump removed but no quote/contract so I could schedule the work. I also asked if they accepted American Express to which no answer was provided. I had to ask a 2nd time in a different email to finally get an answer. I am a Soldier stationed in Japan and my brother is renting my property in Alexandria, Virginia. My brother, sister in-law and four nieces and nephews just moved in early July 2017 so I wanted to get this tree out of the yard as soon as possible (my brother is also in the military). I informed the person I was communicating with at this company my status/situation but the response time has been terrible at best. I sent my last email on 11 July to no response to date. This is an example of our communication from most resent on 11 July to 29 June as I was waiting for complete answers to my original questions - "####, Do you accept American Express & when can the tree be completely removed? How long will it take? Does someone need to be present at the home when the tree is removed? v/r Angie's list member Sent from my iPhone > On Jul 10, 2017, at 8:23 PM, Ashley Davis wrote: > Tree was confirmed dead. Sent from my iPhone > On Jul 7, 2017, at 9:13 PM, <###> wrote: > > ####, > > Did the person who came out to the property confirm is the tree was dead? > > If the tree is in fact dead, I'm very interested in getting the entire tree removed along with the stump. Do you accept American Express? > > v/r > Angie's list member > > Sent from my iPhone > >> On Jun 29, 2017, at 10:25 PM, <###> wrote: >> >> Stump would be $200"

A tree fell on our roof during heavy rains in Annandale and Absolute Tree Service was the first to answer and come out right away to estimate the damage. They were there bright and early the next morning, and worked all morning to remove the tree. It was very complicated as the tree was partially on the roof and partially on another tree, with lots of cables and wiring around. I was amazed at their professionalism, and the hard work they did. I can't say enough about them! Ashley Davis was a great communicator, answering all my questions right away.I highly recommend this service!!!!

Absolute provided a well equipped, skilled and professional crew. They were able to safely remove several very large dead trees without damaging the other trees in the area. Once they were finished, all of the areas were raked, and stumps and brush removed.

recommendations were good from the arborist...the actual tree cutters were friendly and professional

It went well and there were no snafus.

A certified arborist provided a good estimation. The pink team crew (profit-sharing partnership with a cancer research foundation) was efficient and cleaned up debris well.

Ashley and the team is extremely professional and follows through on what he says. Only issue we had was there was some damage to our gutters that occurred during the tree takedown, which we had to get repaired anyway. Ashley stated that AT would compensate us for that damage once we get an estimate.

Very well, although we were told that it will take some time for the tree to recover.

Quickly responded to my estimate request. Based on the pictures I provided, they gave a reasonable price quote the next day I sent request on their web site. Very well communication over email. Highly recommend them to be considered if you need this kind of service.

Absolute Tree called me almost as soon as I purchased the Angie's List deal they offered. When I specified what I wanted done, they sent me a proposal with what it would cost. There was a bit of confusion over how and if my purchased of the deal is applied to the overall cost as they did not show any credit on the proposal. After calling them to clarified and an understanding of how it would be applied, they told me that someone handling the removal will call me schedule a date to have it done. They didn't call, one guy simply showed up on Saturday morning (fortunately, we were home) and used a remote control tractor to grind down the stump. Awesome job! Had it done in less than 30 min! We were totally amazed at the professionalism, the work and the time it took to do the job. Will definitely use Absolute Tree again for any tree work we need done.

Everything was what I was expecting and highly recommend Absolute Tree.

Great!! Did the tree work and cleaned the debris as well. Was a lot less expensive than I had feared it would be.

Overall, we were very pleased. The arborist/estimator (Mike) was very professional and helped me understand what needed to be done and even offered to cut ivy off bottom of tree for no charge. The team that did the work did an excellent job. They took all the wood with them and besides a little trash left behind, left things tidy. The only issue we had was when our service had to be rescheduled. Absolute Tree Inc main office was not very responsive, but Mike ended up touching base with us.

They do an outstanding job. About 8 worker came out to do the project and it took about 7 hours. They did a great job cleaning up before they left.

The crew arrived and went to work on what was a good sized job. They cut down the Cherry Tree, trimmed one back and removed a very large Oak limb. It took about an hour and a half. They were very efficient and professional. They removed all the debris from my yard and nothing was damaged during the work. In short they did a terrific job. This is the third time I have used Absolute Tree in four years and they have maintained excellent service at a reasonable price. I would recommend them to anyone.

I have been using them extensively for taking down trees and grinding stumps. They've been very responsive, got the job done, reasonably priced, etc. etc. Good quality work at a fair price, on time.

We have been using Absolute on an on-going basis, for a number of different tree removal projects. They're work is excellent, at a good price, and they have been very flexible about last minute changes to the project.

The crew arrived on time and began work immediately. The crew consisted of 5 men, and they were all professional and courteous. I was able to talk with them through the entire job to specify some details of what I wanted to have done. The trees in the front were to be reduced, but I didn't want them to be "topped off". This crew knew exactly what to do and they worked efficiently and accurately - and meticulously cleaned up when they were done. By the time they were finished, my yard looked wonderful, and the two trees in my front yard look were beautifully manicured. I am extremely happy with the work.

They cut down a tree in my front yard. The best thing was that they were able to come when I wasn't home. They knew exactly what to do, where to go, and what I wanted them to do. The only issue I had with them was it was kind of lengthy of a time period of them first visiting and then getting the whole job completed.

Everything went just fine. The crew was delayed by one day due to bad weather and safety concerns, but the job was done the very next day, all debris was removed and the trees are no longer brushing up against the structure when weather comes through.

Mike Todd came out to do the estimate and responded the same day via email. The crew that came to our house were polite, professional and knew exactly what to do! It was a 6-7 hour job and when they finished they cleaned everything up and our trees look great! We would absolutely recommend ABSOLUTE TREE, INC.